University of Washington Medical Center

86%

Patients that would definitely recommend
16% higher than the national average


University of Washington Medical Center is a medical facility located in Seattle, WA. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 100 Best Hospitals for Prostate Surgery Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2019, 2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for General Surgery Award™ (2019, 2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Respiratory failure following surgery

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

86%

Would definitely recommend
16% higher than the national average

University of Washington Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%63%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

University of Washington Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Awesome surgeon and I recommend

Jul 28 2020

Review for Dr. Kennedy

I had a large rotator cuff and biceps tendon repair surgery at the end of 2/20. Much less pain than I expected after the first few days, and now I have full use of my dominant arm again. I couldn't be happier with the results!

Elizabeth Jul 24 2020

Review for Dr. Arntz

My surgery for a troublesome gallbladder was scheduled as soon as it was safe to do elective surgery during the Covid-19 outbreak. Everyone in the offices and at the hospital used every precaution. I feel that I received the very best care. I had no complications and a very quick recovery.

Julie A Ford Jul 24 2020

Review for Dr. Yates

My husband and I have enjoyed working with Dr. Fay and her staff. My son has had no complaints about going to the testing appointments. The results have been incredibly helpful for us.

Sara Nagel Jul 24 2020

Review for Dr. Fay

Jul 22 2020

Review for Dr. Hagedorn

Dr. Wagner is the finest & most knowledgable orthopedic surgeon you could hope to find. He rebuild my lower spine after a series of complex failures. I am walking to this day thanks to his expertise.

D. Russell Jul 20 2020

Review for Dr. Wagner

Dr was on time for each visit, patients were restricted to only one in the waiting area at a time and masks were in place on all staff members during my visits.

Rich Jul 17 2020

Review for Dr. Cohenca

Maddie Jul 15 2020

Review for Noah Dassel

~

Kacey Walker Jul 14 2020

Review for Dr. Courtney

Love Dr. Lapsi, very friendly, excellent doctor. I would highly recommend her to anyone needing cataract surgery, VERY caring doctor.

Cathy Nign Jul 10 2020

Review for Dr. Bagai Lapsi

Dr Hagedorn is amazing. Her and her team at Haborview saved my life a couple of years ago. I still thank her as much as I can. She's an amazing doctor and knows her stuff and care about saving lives, as a doctor should. Thank you Dr Hagedorn for everything.

Perry Maura Jul 08 2020

Review for Dr. Hagedorn

Craig F Jul 08 2020

Review for Dr. Furman

Emma Jun 28 2020

Review for Dr. Ferreira

my daughter had a problem which was very serious. Dr. Raymond was awesome! respectful, reassuring, and very informative. Super impressive.

DavidR Jun 24 2020

Review for Dr. Raymond

Was thorough and really worked to help with my injury that had turned into chronic pain. He actually listened to what I had to say and helped me heal my injury.

Jun 18 2020

Review for Dr. Pelto

S. Michael R Jun 18 2020

Review for Dr. Liem

I went to Dr Dattoli after going to Moffitt. they did not get all of the cancer with surgery. I went to Dr Dattoli and found out I was stage 4. Dr. Dattoli said I had 18 months if I didn't do anything. I went thru 10 weeks of radiation. Today is 5 years and I am cancer free. I signed the wall.

Chet Hiner. Englewood. Fl Jun 09 2020

Review for Dr. Dattoli

Rich Jones Jun 09 2020

Review for Dr. Sandhu

Suzan Vickerman Jun 08 2020

Review for Dr. Arntz

Jun 04 2020

Review for Dr. Kim

Ardele P. May 29 2020

Review for Dr. Fernando

Absolutely one of the best! He REALLY LISTENS TO HIS PATIENTS!!! Kind, respectful, thorough and very knowledgeable. Positive energy...

May 28 2020

Review for Dr. Wisse

Jeff May 27 2020

Review for Dr. Oehler

A rounded doctor professional demeanor, straightforward and compassionate. Kirsten Thompson his PA and rest of the team. Elbow and arm surgery multiple fractures. I can’t thank you enough to give me the use of my whole arm again!

Kathleen Ginnett 01/09/2020 May 23 2020

Review for Dr. Hsu

Wow! The best and kindest Dr. We have ever come across. She is So good at what she does and finds! Very detailed and thorough! Easy to talk to and understand! She listens Very well!! And takes extra precautions for the safety & well being of her patients. We definitely highly recommend her!!

Melody May 23 2020

Review for Dr. Shalhub

Dr. Vasin has helped me essentially get back on my feet and be healthy again. He listens to you and works with you to resolve the problem. He is available and all the staff are wonderful.

Recommend Dr. Vasin May 14 2020

Review for Dr. Vasin

The absolute best doctor we have had experience with! He is kind, compassionate, understanding, honest, and informative. You can tell he truly loves his patients and centers care around them and the entire family. We were so fortunate to find Dr. Marzbani and would high recommend him to all!

May 14 2020

Review for Dr. Marzbani

GSD May 12 2020

Review for Dr. Bergstrom

Nannette May 12 2020

Review for Dr. Aldea

Amy Wilcox May 09 2020

Review for Dr. Dini

grateful for her attention and kindness.

May 06 2020

Review for Dr. Lentz

Sujatha Werake May 05 2020

Review for Dr. Staiger

Alisa Chin May 05 2020

Review for Dr. Shen

Pamela Waddell May 01 2020

Review for Dr. Arntz

Debi James Apr 30 2020

Review for Dr. Schmitt

Dr Rapp has been terrific in helping me with pain issues for several years. She takes time to listen to my concerns and addresses them.

Apr 26 2020

Review for Dr. Rapp

Dr Chaffee is a wonderful doctor is very patient and explains what would be helpful in treating my diabetes.

Apr 23 2020

Review for Dr. Chaffee

Dr Choudhury has always been a very caring doctor. She answers emails promptly and if needed makes time to work me into her busy schedule. I rely on her expertise in many fields and has been open and honest in her approach to whatever that I am dealing with. I highly recommend her.

Rose DeLaurenti-Banks Apr 22 2020

Review for Dr. Choudhury

Apr 19 2020

Review for Dr. Mendiratta

Kenny Kucinski-Murphy Apr 17 2020

Review for Dr. Fay

Apr 17 2020

Review for Dr. Cassaday

We love dr Farjah. He is highly capable, compassionate and informative provider. He performed an esophagectomy for cancer for my husband and always included me in communication. We are going to see him again for a thymoma removal and feel confident we are with the right provider.

Sammy Kallander and Peggy Apr 05 2020

Review for Dr. Farjah

Kristina L Lyman Apr 02 2020

Review for Dr. Gadi

Apr 01 2020

Review for Dr. Coltrera

She is best??

Mar 30 2020

Review for Dr. Asadi

I echo what has been said above. Suzanne El-Attar is dismissive and arrogant. She does not listen and does not consider contextual factors in treating a patient. After speaking to several individuals about their physicians I have come to realize that she is providing a low quality of care.

Mar 26 2020

Review for Dr. El-Attar

Richard Kraske Mar 15 2020

Review for Dr. Hsu

Mar 10 2020

Review for Dr. Fernando

Haley Mar 08 2020

Review for Dr. Shope

Mar 06 2020

Review for Dr. Henkle

David K Mar 04 2020

Review for Dr. Jayne-Jensen

Mar 03 2020

Review for Dr. Montour

Mar 03 2020

Review for Dr. Mosca

I have had one knee replacement with Dr. Fernando and planning the next one. I appreciate his patient response for all our (mine and my husband's) questions either in person or through email. I have recommended him to other people and will continue to do so.

Mar 02 2020

Review for Dr. Fernando

An excellent healthcare professional. She’s incredibly invested in your wellbeing.

Chris Feb 28 2020

Review for Dr. Kunin

Kiley J. Feb 26 2020

Review for Dr. Miller

A good and thorough Doctor! He asks you questions, values your time, and doesn’t treat you like a number! I would highly recommend him to my friends and family. Bill K

Bill K Feb 25 2020

Review for Dr. Twiggs

Dr. Collins has been my primary care provider for many years. From my previous visits, I found her caring, knowledgeable, and responsive to all the questions I have. I feel so fortunate to have her as my primary care provider.

Feb 25 2020

Review for Dr. Collins

Erik M. Anderson-Keller Feb 22 2020

Review for Dr. Taylor

I was more than satisfied with my appointment. Everyone was professional and went the extra mile to make sure I was comfortable throughout my procedure. The service was exceptional and I left feeling very happy with the results.

Feb 20 2020

Review for Dr. Cohenca

Great bedside manner. Very professional

Feb 14 2020

Review for Dr. Gee

Misdiagnosed until I requested to check the lab result again. After checked the lab result he said “oh yeah you actually didnt have it”. Seriously man....

Feb 13 2020

Review for Dr. Cherry

Jacqueline Feb 13 2020

Review for Dr. Miller

Diana Pistoll in Kent, WA - Feb 12 2020

Review for Dr. Arntz

E.Jefferson (CSM) Feb 11 2020

Review for Dr. Ferreira

Outstanding physician! Very pleased with everything he has done for me and my treatment of something associated with RA.

Norm Baker Feb 11 2020

Review for Dr. Mohai

Megan Feb 10 2020

Review for Dr. Otto

Excellent surgeon with extensive experience. I had successful minimal invasion surgery and a quick recovery. Discussed options openly and helped make the best decision for me. After seeing many physicians to treat my condition over the last few years, he was clearly the best.

Seattle patient Feb 10 2020

Review for Dr. Miller

Dr. Thomas O. Staiger is one of the most unprofessional physicians I have had the displeasure of treating with. His inability to listen and total lack of empathy is only surpassed by his hubris.

Never again Feb 06 2020

Review for Dr. Staiger

Jan 30 2020

Review for Dr. Vasin

Bob Jan 30 2020

Review for Dr. Kim

Jan 26 2020

Review for Dr. Lin

Excellent patient care before and following shoulder surgery. I have had (unfortunately) several orthopedic sports related surgeries. The experience with Dr. Matsen and his team was one of the best.

Tony Umek Jan 24 2020

Review for Dr. Matsen

Communication lacking, initial 2 visits were great but aftercare was bad, can’t reach her for questions & she hasn’t followed up on what we discussed.

Jan 24 2020

Review for Dr. Paski

Dr. Thomas took time to listen and address our concerns. He called me immediately with my son's lab results and even responded my follow-up questions over the weekend. He is a caring physician and very attentive to his patients. I am truly glad that my son is under his care.

Jan 19 2020

Review for Dr. Courtney

Ongoing care for my husband for 6+ years. Dr. Hendrie is a treasure, a gift in our lives. He is brilliant, compassionate.

Nancy Verheyden Jan 19 2020

Review for Dr. Hendrie

Kate Jan 17 2020

Review for Dr. Kirby

NBL Jan 17 2020

Review for Dr. Liao

Ron Kent Jan 15 2020

Review for Dr. Lundin

Sandra Paulsen Jan 14 2020

Review for Dr. Templeton

Dorina Groves in Lynnwood , WA - Jan 14 2020

Review for Dr. Manner

Dr. Bernstein and his staff do an amazing job communicating the colonoscopy procedure and answering any questions. Just can’t imagine it going any better today.

Dave Sullivan Jan 11 2020

Review for Dr. Bernstein

Highly recommended. Good doctor if you can be patient and hang in there. He is very kind understanding and always gives helpful advice. Takes care of both mental and physical aspect of his patients.

Sneha Ghosh Jan 11 2020

Review for Dr. Ta

Fine Doctor and very competent and compassionate surgeon.

Steven L Specht Jan 08 2020

Review for Dr. Yates

Jan 08 2020

Review for Dr. Yates

She is the best sports medicine doctor that I have seen. She's caring, explained the diagnosis well, and got me back to hiking and running sooner than I could have believed after my ankle injury. I highly recommend her and UW sports medicine!

Annie Jan 08 2020

Review for Dr. Lin

Dr. Yu did a great job with my High School son's wisdom teeth. Thank you!!

Jan 06 2020

Review for Dr. Yu

Christie Jan 05 2020

Review for Dr. Baernstein

Very personable and knowledgeable. Dr Heyn tells it to you straight and wants the best for you, taking into consideration your life style.

Jan 02 2020

Review for Dr. Heyn

Randy Jan 02 2020

Review for Dr. Oehler

Not able to help with my ear issue, and refuse to send referral for me to seek other doctors :(

Dec 31 2019

Review for Dr. Hume

3 months ago I had a Tenex procedure with Dr. Liem. Everyone was very nice and very professional and knowledgeable. I had a 3 month follow up this morning and everything is looking good as far as tendons and lose scar tissues. no more follow up unless I need it.

Edgar Mesina Dec 31 2019

Review for Dr. Liem

Emma Stephens Dec 20 2019

Review for Dr. Hsu

Very poor. Wanted to perform a procedure that I wasn’t personally ready to do and then told me that his office wasn’t for me.

Dec 13 2019

Review for Dr. Carr

Jaime C. Dec 11 2019

Review for Dr. Stevens

Dr. Chiang advocates for her patients and is very caring. Facilitated expedited care in ER for Gyn consult and emergency surgery. Highly recommend!

Jaime C. Dec 11 2019

Review for Dr. Chiang

Location

University of Washington Medical Center

1959 Northeast Pacific Street, Seattle, WA 98195

Frequently Asked Questions

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