St. Francis Hospital


Patients that would definitely recommend
9% lower than the national average

St. Francis Hospital is a medical facility located in Federal Way, WA. This hospital has been recognized for Patient Safety Excellence Award™.


Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
8% lower than the national average


Would definitely recommend
9% lower than the national average

St. Francis Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well


Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well


Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients


Discharge Information

Percent of patients who said they were given information about recovering at home


Care Transition

Percent of patients who said they understood their care needs when they left the hospital


Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff


St. Francis Hospital

National Average


Percent of patients who said the area around their rooms was always kept quiet at night



Percent of patients who said their room and bathroom were always kept clean



Provider Reviews

Dr Velling is dedicated to achieving best patient outcome regardless of time it takes. He moves toward least invasive procedure first, but continues to problem solve for best resolutions.

K. H. Jun 22 2021

Review for Dr. Velling

I think he is great and I would recommend him to everyone. Wish he could be my pain Doctor all the time!!

Terry N. Jun 22 2021

Review for Dr. Velling

Kandice kandice Jun 21 2021

Review for Dr. Fuller

I felt comfortable and secure in the fact that he is highly qualified to do the procedure that I going to have done.

Jun 19 2021

Review for Dr. Moore

Larry A. White Jun 18 2021

Review for Dr. Wohns


St. Francis Hospital

34515 9th Ave S, Federal Way, WA 98003

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