Overlake Medical Center

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019)

Superior clinical outcomes in knee and hip replacement

Bariatric Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Cranial Neurosurgery Excellence Award™ (2019)

Superior clinical outcomes in cranial neurosurgery

Gynecologic Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in gynecological surgery

Pulmonary Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2019)

Superior clinical outcomes in the care and treatment of stroke

America’s 100 Best Hospitals for Stroke Care Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Neurosciences Excellence Award™ (2018)

Superior clinical outcomes in stroke care and neurosurgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Respiratory failure following surgery
  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Overlake Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%50%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Overlake Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

I had a family doctor refer me to doctor Reinke for a double hernia surgery. DR Reinke explained everything to me about the pre surgery the surgery and after surgery . The surgery went great . I am fully recovered and feeling good. Thank You very much Dr Reinke and his medical staff.

Paul Buckland Jul 05 2020

Review for Dr. Reinke

Amazing doctor! I had my son's tonsillectomy with him. He did a thorough job diagnosing, explaining procedure, was patient through out. We found his knowledge to be solid and results after surgery were very promising.

Jul 05 2020

Review for Dr. Kopelovich

Duane and Susie Mickelson Jul 04 2020

Review for Dr. Jung

Superb! Highly effective!

JanJ Jul 02 2020

Review for Dr. Robon

Amy Jul 02 2020

Review for Dr. Hatzakis

Listens well. Explains everything so that I can understand easily what he is telling me.

Jul 01 2020

Review for Dr. Wilson

Steve Jun 30 2020

Review for Dr. Keem

I have never had an exam and testing as thorough. I was with the PA or Dr Trumble for an hour and a half. Great explanation from staff and doctor. Highly recommend

Kim Jun 30 2020

Review for Dr. Trumble

I had Dr Lemon in Omaha. He is a caring person that truly listens to his patients. I miss him but know others will be blessed by him.

Jun 29 2020

Review for Dr. Lemon

Debi Giannola Jun 28 2020

Review for Dr. Clarfeld

I’ve been a patient of Dr. Nair for almost a year now. She is very pleasant & gives good suggestions. I went back to meet her today as well and she was very kind. I am happy having her as my GP.

S R Jun 27 2020

Review for Dr. Nair

Dr. Brandes was great! Did a good job explaining what went wrong with my injury (severe ankle sprain) and answering my questions. Suggested a very reasonable (not difficult) treatment plan, recommended a brace, worked with my insurance concerns, and generally was very friendly and helpful.

Jun 27 2020

Review for Dr. Brandes

Betty Goldsmith Jun 27 2020

Review for Dr. Robon

I wouldn't recommend her based on my one experience with her.

HLu Jun 26 2020

Review for Dr. McMillan

Excellent. He is a very caring physician. He listened, asked pertinent questions and gave me valuable information. I wouldn’t hesitate to recommend him to others.

Lois Pate Jun 26 2020

Review for Dr. Hulst

Karen Schmucker Jun 26 2020

Review for Dr. Hulst

Brown Jun 26 2020

Review for Dr. Zemplenyi

One thing I really appreciate with Dr sailer is he always on time, I never had to wait extra time for my appointment. And he is always have a solution to my problem, he is very knowledgeable

Nora Jun 25 2020

Review for Dr. Sailer

Richard Jun 24 2020

Review for Dr. Keem

Very good doctor with a great bedside manner. Spent a good amount of time with me. Would highly recommend him if you are looking for an orthopedic surgeon!

Jun 24 2020

Review for Dr. Chi

Friendly, knowledgable, answered my questions.

Mark Montgomery Jun 24 2020

Review for Dr. Chi

Dr Sailer is a medical Rock Star. If you hot to get cut up you definitely want to use him. Super knowledgeable and skilled. Great follow-up. 5 stars!!!

Steve D Jun 24 2020

Review for Dr. Sailer

Awesome. The best out there. Sad he retired.

R W Jun 24 2020

Review for Dr. Juergens

Dr. Keem explained the nature of my injury and source of pain. He eased my fear of having someone poking around my spine. The surgery went smoothly and my pain is now fading. I can't thank him enough.

Jun 24 2020

Review for Dr. Keem

Gail Jun 24 2020

Review for Dr. Keem

One of the rudest doctors / people unfortunately during our meeting. Doctor is to the point which is helpful, but needs to consider more respect and perspective when addressing patients.

Andrea Jun 23 2020

Review for Dr. Laury

Gary Sutherland Jun 23 2020

Review for Dr. Truong

It’s always great to see Dr Castle He’s very thorough and personable

Laburta Noren Jun 20 2020

Review for Dr. Castle

Honestly one of the best appointments I have had with a Doctor. Dr. Lohse is an excellent listener, excellent communicator, and explained several treatment options. The appointment was not rushed, you can tell he cares deeply about his patients. I would highly recommend Dr. Lohse

Jennifer K Jun 20 2020

Review for Dr. Lohse

I felt cared for. He wasn’t in a hurry. Excellent information on my hand problem. Would definitely recommend.

Patricia Jun 20 2020

Review for Dr. Lohse

Dr. Pratt did totally perfect work on my liposuction and tummy tuck and skin tightening in 2014.

Brad Jun 19 2020

Review for Dr. Pratt

Excellent with his communication skills, knows his stuff.

Bob H Jun 19 2020

Review for Dr. Lohse

Shlomo David Jun 18 2020

Review for Dr. Cho

Collin B Jun 18 2020

Review for Dr. Komenda

The Rev. Michael Ryan Jun 18 2020

Review for Dr. Lohse

Gina Harris Jun 18 2020

Review for Dr. Guyette

Mark Diamond Jun 17 2020

Review for Dr. Stoll

I had nasal surgery and tonsillectomy surgery done by Dr Lee . Really impressed with the results. He listens and answers very patiently Bellevue ENT staff provided excellent service and very helpful

Sanjay Dasari Jun 17 2020

Review for Dr. Lee

Very nice man. He explained the procedure to me fully. He listened to my concerns. He answered my questions. He really cares about his patients.

Rhonda Jun 16 2020

Review for Dr. Berry

Dr. Todd Guyette is a terrific surgeon with a great manner about him. His caring about your needs and concerns are reassuring and calming. It always feels as if you are his only patient and he takes the time to explain processes and procedures. Definitely and skilled surgeon!

Alan Smith Jun 16 2020

Review for Dr. Guyette

Dr Hulst is clear spoken and answered all my questions knowledgeably.

Cynthia Jun 14 2020

Review for Dr. Hulst

Very professional

Kirk Voll Jun 14 2020

Review for Dr. Castle

Dr. Marshall was very clear, concise and we felt complete in his explanations of the situation and our options. He reviewed my lifestyle and activity levels in helping to shape a path forward.

Jun 14 2020

Review for Dr. Marshall

Jun 14 2020

Review for Dr. Komenda

Jessica Jun 12 2020

Review for Dr. Marshall

Dr. Lohse helped diagnosed an elbow injury then gave me options that would give me the best results. The surgery he performed was a huge success and my elbow is healing and my active lifestyle is back in motion. I recommend Dr. Lohse 1000% for elbow injuries.

Amber C Jun 12 2020

Review for Dr. Lohse

A. Stefan Jun 12 2020

Review for Dr. Sidhu

Thank you for your wonderful care you have provided me in last five years. I appreciate your knowledge and willingness to explain everything. Thank you for always being on time with minimal wait time. Thank you for everything.

Jasna L. Jun 11 2020

Review for Dr. Gray

Dr castle is a very kind and caring person . He explained things very well and had a sense of humor which is rare in doctors these days!!

Susan McGuire Jun 11 2020

Review for Dr. Castle

I have been a patient of Dr. La for two years now treating service connected PTSD, and greatly appreciate her professionalism, humanism and sense of humor. I highly recommend her care for similar conditions.

Jun 11 2020

Review for Dr. La

I very much appreciated Dr. Patel listening, hearing my concerns and then explaining to me the best way for me to proceed with my recent diagnosis. Frustrated, it changes the name to Dr. Taylor when I submit a review for Dr. Patel?

Laura Bailey Jun 10 2020

Review for Dr. Patel

Dr. Mannem has been my primary doctor since 2014. She is kind, listens and takes your medical concerns seriously. I recently found out she is not at Overlake anymore and would love to see her at her new place of practice.

Lisa Jun 10 2020

Review for Dr. Mannem

He’s great

Jun 10 2020

Review for Dr. Lohse

Dr. Appelbaum is an excellent family doctor. He has been our family physician for about 15 years and we trust him. His office offers services not typical in a family clinic like monthly Carotid test.

Larry F Jun 10 2020

Review for Dr. Appelbaum

She is the best. She listens and she cares. dr dada has gone above and beyond for me

Jun 09 2020

Review for Dr. Dada

Dr Kandala is an excellent Dr.. Knowable, takes time to make her patients feel at ease with her caring and understanding.

Caren Knight Jun 08 2020

Review for Dr. Kandala

Dr Fowler is an excellent a Dr., very committed to his patients, smart, listens, all in all one great Dr..

Caren Knight Jun 08 2020

Review for Dr. Fowler

Jun 08 2020

Review for Dr. Halamay

Beth Kelly Jun 08 2020

Review for Dr. Anderson

Nice DR.

Jun 07 2020

Review for Dr. Chi

He was great and personalible. To the point and I love that.

Jun 06 2020

Review for Dr. Nathe

Dr Chi has a very pleasant manner, easy to talk to, easy to understand and very thorough with his consultations. Both my wife and I have been treated by Dr Chi several times, we trust him implicitly and would not consider another Orthopaedic specialist.

Peter F. Jun 06 2020

Review for Dr. Chi

Intelligent, friendly, excellent communicator...listened to and addressed my questions. I trust him and feel grateful to have him as my doctor.

Kevin Otto Jun 06 2020

Review for Dr. Chi

My daughter had a horrible accident and Lohse was able to restore her walking abilities. He and his team are amazing and wonderful humans. We are so lucky to have him and his team working in our area. He’s a wonderful, amazing surgeon and person.

Shelby Davis Jun 06 2020

Review for Dr. Lohse

Dr. Nathe is amazing, professional, knowledgeable and just wonderful to work with. My daughter had her knee surgery done with him and he and his staff an amazing team. Thanks to him and his staff for everything!

Shelby Davis Jun 06 2020

Review for Dr. Nathe

Dr. Sailor is incredibly knowledgeable and his communication is excellent.. His diagnostic abilities are always accurate.. His skills as a surgeon are unsurpassed..

Tamara Sackett Jun 06 2020

Review for Dr. Sailer

Jun 05 2020

Review for Dr. Lee

Jun 05 2020

Review for Dr. Ort

Jun 04 2020

Review for Dr. Graham

Great, she’s accommodating and helpfully

Salma Jun 04 2020

Review for Dr. Joseph

Dr. Hatzakis is very Professional, easy online appointments with not having to wait long to get in and great central location. I recommend to anyone to check him out! Dr Hatzakis is a 5 Star Provider.

Steven Jun 04 2020

Review for Dr. Hatzakis

Always spends whatever time it takes. Very caring. Open and positive. One of the best doctors I’ve had.

Jun 03 2020

Review for Dr. Chan

Macjac Jun 02 2020

Review for Dr. Lee

KD Jun 02 2020

Review for Dr. Master

Naga T Jun 01 2020

Review for Dr. Brown

She goes fast. I like it. Specific information to the point. Very pleasant to deal with and there is some humor underneath it all. You better be paying attention

Jon Schroeder May 30 2020

Review for Dr. Hameed

Dr LauKaitis was very caring and did a great job of explaining my procedure and possible outcome. I am so happy with my results and its only been 2 weeks. I would highly recommend him.

May 30 2020

Review for Dr. Laukaitis

Communication and follow through issues. Not dependable. Bedside manner/customer relation skills lacking.

May 29 2020

Review for Dr. Sytman

Belinda May 29 2020

Review for Dr. Habib

Helen M. May 29 2020

Review for Dr. Maddox

I had a hernia repair, mesh, and tummy tuck. It was a very complex surgery. 3 hernias repaired and meshed. The tummy tuck was a bonus because he could do it at same time. I now live a pain free life, plus have a flat stomach.

Lara May 28 2020

Review for Dr. El-Ghazzawy

Dr Brandes was though and went over all my options and suggested a conservative course of treatment of my injury to start with to see if we could heal with less intrusive methods to begin with.

Paul Gordon May 28 2020

Review for Dr. Brandes

May 27 2020

Review for Dr. Friedland

Wonderful doctor!!

May 26 2020

Review for Dr. Nazemi

Chris Bentsen May 25 2020

Review for Dr. Lee

TW May 25 2020

Review for Dr. Rees-Lui

I’ve been to a lot of doctors for my knee and Dr. Nathe is a true gem. He is compassionate, takes the time to listen and is thoughtful in his approach to trying to fix the issue.

May 24 2020

Review for Dr. Nathe

Dr. Golob is very knowledgeable and caring! She will take the time to listen to your concerns and explain available options. I have been seeing her for several years, and she is the best doctor I have ever had-

Tracy May 23 2020

Review for Dr. Golob

May 22 2020

Review for Dr. Lee

Dr. Sailer is very personable and caring. He never rushes through an appointment and always ensures all questions are answered. Treatment options are throughly explained. I highly recommend Dr. Sailer.

Tracy H. May 22 2020

Review for Dr. Sailer

Middle finger tendon injury Great Manner, no waiting, finger repaired 100% Perfect experience

neil doyle May 22 2020

Review for Dr. Beck

Have been seeing Dr. Castle for 3 years for knee issues. Repaired a torn meniscus and has injected my knees as well. My appointments are always on time. He's very efficient and professional as is his staff. I trust his expertise.

Lee May 22 2020

Review for Dr. Castle

Very caring, smart and understanding doctor. Dr. Chi is also a great listener.

cj May 21 2020

Review for Dr. Chi

John Baron May 21 2020

Review for Dr. Hulst

Diane NV May 21 2020

Review for Dr. Guyette

Jill May 21 2020

Review for Dr. Enright

Location

Overlake Medical Center

1035 116th Ave NE, Bellevue, WA 98004