Multicare Auburn Medical Center

56%

Patients that would definitely recommend
14% lower than the national average


Multicare Auburn Medical Center is a medical facility located in Auburn, WA. This hospital has been recognized for Gastrointestinal Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2020)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10
14% lower than the national average

56%

Would definitely recommend
14% lower than the national average

Multicare Auburn Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%75%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%70%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%43%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%49%66%

Multicare Auburn Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%61%73%

Providers

Provider Reviews

Very friendly and welcoming. He made me feel comfortable talking about a difficult subject. Explained everything well.

Dec 03 2021

Review for Dr. Manam

Lack of preparedness and understanding, before every single appointment. Communication was very minimalist and rushed. Demonstrated zero care about patient health or concern for any problem-related. Especially very slow on getting things done realting to nesical related.

Dec 03 2021

Review for Dr. Crisostomo

Sorely disappointed. Dr Martin was in and out before I could ask all the questions I needed answers to or clarification. I followed him out of the exam room and into the hallway. He was in such a hurry that I ended up talking to his back as headed down the hall.

Dec 03 2021

Review for Dr. Martin

Performed a procedure for my nephew and did an excellent job and her expertise helped make an extraordinary difference.

Dolores Nov 28 2021

Review for Dr. Puig

Dr takes the time to listen to my problems and able to offer me treatment options. Front desk staff could be more helpful. Also I guess the pandemic also affects staffing at healthcare facilities…so we all just need to be more patient I guess.

Nov 27 2021

Review for Dr. Chang

Location

Multicare Auburn Medical Center

202 N Division St, Auburn, WA 98001

Frequently Asked Questions

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