Virginia Commonwealth University (VCU) Medical Center

78%

Patients that would definitely recommend
8% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

78%

Would definitely recommend
8% higher than the national average

Virginia Commonwealth University (VCU) Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%63%66%

Virginia Commonwealth University (VCU) Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%54%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

10

Mrs. Ali-Bey Jul 24 2021

Review for Dr. Covington

Rapidrail Jul 22 2021

Review for Dr. Phillips

Great! Knowledgeable, personable and compassionate.

Jul 19 2021

Review for Dr. Patel

Jul 13 2021

Review for Dr. Glynn

Dr Vap and his staff are amazing! So professional and caring. He answered all of our questions with expert knowledge and sincere respect. HIGHLY RECOMMEND him!

Angie B. Jul 13 2021

Review for Dr. Vap

Location

Virginia Commonwealth University (VCU) Medical Center

1250 E Marshall St, Richmond, VA 23298

Frequently Asked Questions

Where is Virginia Commonwealth University (VCU) Medical Center located?

Has Virginia Commonwealth University (VCU) Medical Center won any recent awards from Healthgrades?

Does Virginia Commonwealth University (VCU) Medical Center score well in safety ratings?