VCU Health Community Memorial Hospital

64%

Patients that would definitely recommend
6% lower than the national average


VCU Health Community Memorial Hospital is a medical facility located in South Hill, VA. This hospital has been recognized for Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
68%

Patients who gave a rating of 9 or 10
1% lower than the national average

64%

Would definitely recommend
6% lower than the national average

VCU Health Community Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

VCU Health Community Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%68%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Extraordinary Doctor! I always recieve amazing, compassionate care! He is thorough and always investigates before treating. All around GREAT physician & great staff at VCU-CMH.

Jessica Jones Sep 10 2020

Review for Dr. Saleeby

I have been seeing dr Williams for many years I find him to be very professional and informative. He was so good with me that I moved my father from his old dr to dr William and within a couple of months he was doing much better and is continues to getter better with each month. Love him

Aug 12 2020

Review for Dr. Williams

NO need for improvement Marilyn Muerdter Aug 11 2020

Review for Dr. Chirumamilla

I've been seeing Dr. Van for 9 years now. He had done 3 surgeries on my neck, with great success. After surgery I was pain free for 6 years until I got rear-ended recently. He has a great bedside manner and really knows his stuff. Would recommend his to anyone with spinal issues.

Jul 31 2020

Review for Dr. Vanichkachorn

Dr. Van never looked beyond my back when I came in with groin/leg pain. I could have saved myself months and months of trauma if my hip problem had not been misdiagnosed. Rehab and recovery time after my hip replacement surgery (done elsewhere) would have been quicker as well.

Jul 27 2020

Review for Dr. Vanichkachorn

Dr Ortlip did nothing but review the records, then reccomced one to qualified doctor

Jul 24 2020

Review for Dr. Ortlip

Tara Jul 01 2020

Review for Dr. Ackerman

Jun 29 2020

Review for Dr. Allen Jr

If I could give negative stars I would. I wasted my time and money to go to this specialist, and I left there with absolutely nothing other than I'm sorry but I don't have a solution for you! He offered absolutely nothing.

Mar 03 2020

Review for Dr. Kalore

Feb 06 2020

Review for Dr. Naviwala

The most arrogant and cocky man ever. His bedside manner is the worst. Ive worked in the medical field for over 20 years and he is by far the worst MD ive ever come across

Edy Young Jan 18 2020

Review for Dr. Kometa

She is a wonderful doctor and treats my mother (her patient) and I as if we are family. I would highly recommend her to anyone in need of her area of expertise.

Melissa Delbridge Jan 16 2020

Review for Dr. Chirumamilla

Jan 07 2020

Review for Dr. Allen Jr

Dr. Ackerman is a great doctor. He listens and educates. He knows his patients by name and the medical history. Very thorough doctor.

Candace Daniel Nov 21 2019

Review for Dr. Ackerman

Patient, understanding and actually listens to your concerns . I have been a PT with Dr Baker for over 10 years and he has always been a great source of information on a little known blood disorder.

RVA Nov 16 2019

Review for Dr. Baker

C in South Hill Nov 16 2019

Review for Dr. Allen Jr

Great Podiatrist with professional staff on hand

Eddie Simon Aug 04 2019

Review for Dr. Reese

Excellent experience. Dr. Wrzosek and staff (Ashley in particular) were very professional, courteous, knowledgeable, and efficient.

Rob E. Jul 25 2019

Review for Dr. Wrzosek

Recently returned for annual exam, scheduling was easy, wait was short, and I continue to be pleased w/ the care I receive from Dr. Wrzosek. Very pleased and highly recommend.

Jun 06 2019

Review for Dr. Wrzosek

May 24 2019

Review for Dr. Satpathy

He was very thorough with a good bedside manner. Would like him as my PCP

May 16 2019

Review for Dr. Okelana

great personality and bedside manner, explained everything great job Dr. Saleeby

Apr 14 2019

Review for Dr. Saleeby

Dr. Baker is truly an outstanding doctor. His kindness and sincere attitude he shows to his patients is top notch. My family and I were so thankful that he was there for my husband right to the end. Katherine Warren in Deltaville, Va. April, 13, 2019

Apr 13 2019

Review for Dr. Baker

Waited over 2 1/2 hours to see this physician who then spent most of the 5-10 minute appointment talking about himself. He wanted to rush me into a procedure; so I went to a different doctor who actually asked questions about me! No procedure required.

Clarksville, VA - Mar 02 2019

Review for Dr. Allen Jr

You ruined my life

God sees All! in KS - Jan 20 2019

Review for Dr. Keats

Robert Powell DNP FNP in South Hill - Dec 24 2018

Review for Dr. Allen Jr

JBK in NC - Nov 26 2018

Review for Dr. Allen Jr

John Lee Aug 17 2018

Review for Dr. Kometa

The worst possible physician I have every encountered. Totally incompetent. I have worked in medicine all my life and know more about it than he does. He definitely has the wrong attitude toward patients.

BJ Aug 17 2018

Review for Dr. Kometa

BJ Aug 16 2018

Review for Dr. Frelier

Brandon Fleming in South Hill, VA - Jul 29 2018

Review for Dr. Allen Jr

Easily one of the top 10 Rural Family Medicine doctors in Virginia.

Dr. S. in VA - Jul 20 2018

Review for Dr. Powers

Cecil Morris, PhD Mathematics in Petersburg, VA - Jul 10 2018

Review for Dr. Chirumamilla

anonymous Jun 27 2018

Review for Dr. Baker

This doctor explained in depth information my husband and I could understand about his condition. We left there with a sense of calm instilled in us by this caring and intelligent woman.

Mar 23 2018

Review for Dr. Ashiru

South Hill, VA - Jan 25 2018

Review for Dr. Allen Jr

DS in EMPORIA - Jan 21 2018

Review for Dr. Powers

Very Rude, insulted my intelligence and was impatient and annoyed.

South Hill, VA - Dec 09 2017

Review for Dr. Williams

Nancy Freer in Bracey, VA - Nov 16 2017

Review for Dr. Rimon

Norfolk, VA - Oct 03 2017

Review for Dr. Satpathy

Dr. Satpathy repaired my husbands trimaleolar ankle fracture and he is doing fantastic and has almost returned to baseline including playing some intense tennis! It was a complicated surgery with multiple plates and 15 screws. We are both so grateful for his remarkable skill as a surgeon.

Shelley in Mechanicsville, VA - Sep 20 2017

Review for Dr. Satpathy

Linda Vegas in Richmond, VA - Sep 17 2017

Review for Dr. Baker

I was having problems with my feet and toenails. I received excellent treatment and suggestions to get better and maintain healthy feet. The advice is working fine, that is, my feet.

Julia in Petersburg, VA - Jun 20 2017

Review for Dr. Person

Wonderful compassionate doctor - I've been going to her almost since she started practicing in South Hill, VA. easy to talk to, also

Judith Spivey in South Hill - Jun 03 2017

Review for Dr. York

She is excellent. Compassionate, smart and thorough.

Cathryn in Harrisonburg, VA - May 29 2017

Review for Dr. Akers-White

My visit at this office was satisfactory. The Dr. Was an empathetic listener. It appears that she is willing and able to provide quality of care. Glad she is available in our area

Gold Hill, NC - May 10 2017

Review for Dr. Powers

PERFECT!

Sahand in Tehran, 07 - Mar 31 2017

Review for Dr. Sahebazamani

Dr. Crichlow is the most amazing doctor I have had the pleasure of doing business. He cares about his patients and does not view them as just another warm body . I highly recommence Dr, Crichlow

Macon Nc - Mar 28 2017

Review for Dr. Crichlow

spends a lot of time with patients to get to know their needs. very nice and knowledgeable.

Victoria, VA - Feb 15 2017

Review for Dr. Urquia-Robles

Richmond, VA - Feb 13 2017

Review for Dr. Hasenmueller

he is cool

coolguy in New Philadelphia, OH - Jan 31 2017

Review for Dr. Weidman

I am patient with Dr Vijaya for last 10 years. She is a great doctor . She care about patient and listen to patient. Office staff is great and very helpful. I would definitely recommend her to anybody.

R. P. in Glen Allen, va - Jan 28 2017

Review for Dr. Chirumamilla

She is a doctor who cares about her patients. She's real and upfront with you. Dr. Vijaya keep doing what you do because you are great at it.

Melissa in Chester, VA - Jan 08 2017

Review for Dr. Chirumamilla

frustrated patient in lunenburg VA - Dec 01 2016

Review for Dr. Holland

I have had bilateral hip replacements and he did an amazing job! I would highly recommend him for all orthopedic issues. He also has a very good bedside manner

Brenda Reaves in Mattaponi, Va - Nov 28 2016

Review for Dr. Satpathy

Trust me.....try someone for your surgical needs!!

Neesi D. in West Point, VA - Nov 22 2016

Review for Dr. Satpathy

Took me on when another well-known spine surgeon gave up on me with my unusual problem. Came up with a solution that gave me back a life! Not only a skilled surgeon, but a kind, gentle, compassionate man with an outstanding bedside manner. He's my hero!

Chesterfield, VA - Oct 30 2016

Review for Dr. Vanichkachorn

Dr Renolds was patient and through. He did not rush through the exam or any explanation of why testing was necessary. He answered ALL questions and addressed any concerns. I had his attention during the entire visit. He even educated me with regard issue

Janice Bennett - johnson in South Hill VA - Oct 10 2016

Review for Dr. Reynolds

Excellent doctor has always solved any medical issuies I have had and all his staff are professional and friendly I would recommend him to anyone who needs a doctor I have been a patient for 9 years and will continue to have him as my primary Doctor

P H in Bracey va - Aug 30 2016

Review for Dr. Bailey

Very dismissive. The medication he prescribed worked. Sent me back to my primary physician. Since there was no surgery involved, he was not interested.

Glen Allen, VA - Aug 11 2016

Review for Dr. Satpathy

Wanda Langley in Kenbridge, VA - Aug 01 2016

Review for Dr. Williams

Extremely knowledgeable, caring. Takes time to discuss concerns, willing to discuss and make changes, try different approaches.

Rebecca B. in Richmond, VA - Jun 04 2016

Review for Dr. Saleeby

Jimmy Fox in Bracey, VA - May 24 2016

Review for Dr. Strunk

Great doc in my opinion real down to earth. Love her!

David newcomb in Chase City, VA - May 23 2016

Review for Dr. Urquia-Robles

Ann Jackson in Victoria, VA - May 20 2016

Review for Dr. Chawla

HE IS THE MOST RUEDIST AN ARRAONGT MAN I HAVE EVER MET HIS ATTITUDE IS THAT HE THINK HE IS BETTER THAN ANYONE ELES WOREST DR I HAVE EVER EEN TO

DANIEL JEFFERSON in South Hill, VA - May 16 2016

Review for Dr. Okelana

very kind knows how to talk to people

daniel jeferson in South Hill, VA - May 16 2016

Review for Dr. Brown

Michelle Thomas in Lawrenceville, VA - Mar 16 2016

Review for Dr. Ackerman

he was rude and very called me names and very unprofessional i would never go to his office again

nicole in South Hill, VA - Jan 16 2016

Review for Dr. Williams

Location

VCU Health Community Memorial Hospital

1755 N Mecklenburg Ave, South Hill, VA 23970

Frequently Asked Questions

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