Valley Health - Winchester Medical Center

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Valley Health - Winchester Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Valley Health - Winchester Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%50%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Dr Daly is friendly, thorough, professional, and very knowledgeable. She clearly cares about her patients.

Great Endo Jul 06 2020

Review for Dr. Daly

Dr. Kowalchik was very friendly and helpful in her explanation of my condition, available options and her advice for me.

Dorothy Tumblin Jul 03 2020

Review for Dr. Kowalchik

Helped me a lot, very nice people working there

Jul 02 2020

Review for Dr. Baksh

Jo Ann Warfield Jul 02 2020

Review for Dr. Gemma

Very happy with my first visit with Dr. Flax. He is very knowledgeable, explained everything in understandable terms, and was willing to repeat anything when necessary. I especially liked that he explained topics in "sections", always asking for questions before he moved on to the next topic.

Jul 02 2020

Review for Dr. Flax

From the first visit through treatment shots for joint pain and eventually complete hip replacement surgery and after care, I was treated as a special patient with all courtesies and professional attention i love this group,.

Jul 01 2020

Review for Dr. Gore

Dr. Nemec is great but the prep is horrible but not his fault of course. I would highly recommend him to anyone looking for a doctor.

Jun 30 2020

Review for Dr. Nemec

Trish Alizade Jun 23 2020

Review for Dr. Gore

I had my CT scan on a Friday and on Saturday afternoon, Dr. Ingram called me with the results (good news) so I wouldn't have to wait until the next week. I call that above and beyond the call of duty. An excellent and caring doctor.

A patient of Dr. Ingram Jun 20 2020

Review for Dr. Ingram

I saw him for the first time and he was so nice..easy to talk to and very understandin... love him

Betty Sue Fuller Jun 20 2020

Review for Dr. Wise

It was very pleasant. Dr. Houck has been my Oncologist for more than 8 years and I respect him, along with feeling very comfortable with him when we have visits. I believe his expertise saved my life and I will always be his patient.

Kathylene Privitera Jun 20 2020

Review for Dr. Houck III

Dr Ilyas did a laser treatment for floaters in my left eye. It was a sort procedure with no pain or discomfort. The office staff is very helpful and friendly.

Jun 18 2020

Review for Dr. Ilyas

chest pain....performed five bypasses...recommended by friend

John Miller Jun 18 2020

Review for Dr. Kofsky

Dr. O'Brien and the entire staff are wonderful!

Jun 17 2020

Review for Dr. O'Brien

I have received excellent care from Dr. Gemma and the rest of the care providers at Shenandoah Oncology. I have no problem recommending any of the oncologists, but especially Dr. Gemma. I am most grateful for the care I have received.

Fr. MIchael Dobbins Jun 09 2020

Review for Dr. Gemma

Christine Chamberlain Jun 05 2020

Review for Dr. Flax

Staff is very professional, courteous and knowledgeable

Thomas Kivlehan Jun 04 2020

Review for Dr. Flax

I received 28 days radiation and everything the Dr told me happened and his staff is great, Chris, Taylor and Coleen could not have been better, It is 2 weeks since my last treatment and my throat is clearing up and I can swallow without pain. Will return the last of June for check up.

Richard E Keller Jun 04 2020

Review for Dr. Flax

Dr. K is sweet and caring. She takes her time and goes the extra mile! Wonderful staff who work with her as well.

Alisha Merchant Jun 04 2020

Review for Dr. Kowalchik

Dr. Kowalchik takes time to discuss options and listens to her patients. Her staff is friendly and caring.

Clif MacDonald Jun 03 2020

Review for Dr. Kowalchik

Christopher Bond Jun 03 2020

Review for Dr. Gray

Dr. Larson has always listened to my concerns. He gave treatment options which we were hoping worked without a surgery but in the end that had to be completed. This was my second surgery by Dr. Larson and if needed again in the future I would return since my experiences have been wonderful.

Arlene J. May 29 2020

Review for Dr. Larson

Barry Alan Brentini May 28 2020

Review for Dr. Crowe

He was amazing. He explained everything to me before surgery and what to expect afterwards. I would definitely recommend him to anyone.

May 26 2020

Review for Dr. Mantell

Skills as a dermatologist are adequate - devoid of any personality

May 25 2020

Review for Dr. Flax

Inez Myers May 22 2020

Review for Dr. Gemma

Am very satisfied with it!

May 21 2020

Review for Dr. Houck III

Great doctor! She is kind and empathetic. I feel she genuinely cares about me and my family.

May 16 2020

Review for Dr. Reese

She had zero bedside manner when I saw her when I was pregnant. I can't believe that a doctor could act this way. Extremely unprofessional.

May 15 2020

Review for Dr. Kattal

Takes his time with patient. Got my son off two medications. Does Vegas nerve stimulator. Always remembers exactly who you are and last conversation. He is a wonderful advocate for his patient. A

May 15 2020

Review for Dr. Lyons

Lorie May 04 2020

Review for Dr. Bradd

May 04 2020

Review for Dr. Aiello

Horrible! She and her staff do not respond to numerous calls. Blew me off

May 01 2020

Review for Dr. Saleem

Horrible physician and horrible practice!

Horrified Patient Apr 30 2020

Review for Dr. Byrd

My husband and I both use her as our primary physician. We find her extremely caring and competent. We completely trust her judgement and appreciate the physicians she refers us to when needed. The office staff are friendly and helpful. This is a good place.

Apr 28 2020

Review for Dr. Byrd

Very helpful with my knee problems after a bad fall. Advanced arthritis, torn meniscus. If I get a knee replacement, he will do it I trust, like & respect Dr. Courtney.

Mary Lynn Richford Apr 24 2020

Review for Dr. Courtney

Ray Hicks Apr 22 2020

Review for Dr. Saleem

Many visits over the last ten years. A very professional doctor.

Apr 21 2020

Review for Dr. Call

good

James R. Apr 13 2020

Review for Dr. Larson

Dr. Gemma is AWESOME! He is very knowledgeable, very compassionate and trustworthy...just what you need in a doctor when life throws you a curve! If you want great oncology care Dr. Gemma is the doctor for you!

Karen Carter Apr 11 2020

Review for Dr. Gemma

Always professional, courteous physician and staff. Dr. Hashem is very knowledgeable and always takes time to explain and answer questions. He’s been our family physician for over 25 years and we are very grateful. We hope he never retires!

Joe Conway Apr 08 2020

Review for Dr. Hashem

I’ve only had one office visit so far, and I couldn’t be more pleased. With having tests done etc., Dr. Houck has personally called with results and reassuring me along the way. I feel I can put my trust into his decisions for me. I will know more as I continue this journey..

martha Apr 07 2020

Review for Dr. Houck III

She’s friendly, upbeat, factual and compassionate. On time too! Like her a lot!

Apr 06 2020

Review for Dr. Kowalchik

Love Dr Houck! He has been my oncologist for four years. He stays up to date on latest practices and best treatments. He answers all my questions in plain language. His treatment protocol for me has kept me alive.

Apr 04 2020

Review for Dr. Houck III

Great Doctor. Very nice and honest.

R Chapman Apr 03 2020

Review for Dr. Resta

Very nice Doctor, explains everything what's going on and the treatment you will start with.

Kelly C. Fisher Apr 03 2020

Review for Dr. Resta

100 percent satisfactory in all aspects!

Tom Tanis Apr 03 2020

Review for Dr. Ingram

Tested for blood not going to feet,did surgery and recovered great.He listens and answers all your question

Sheila Trask Apr 01 2020

Review for Dr. Steadman

Sabrina Mar 31 2020

Review for Dr. Reese

Absolutely amazing Doctor. She really thinks about her patients. She is thorough in her care of you. I absolutely adore her.

G Chapman Mar 30 2020

Review for Dr. D'Alessio

Dr Wise has always answered any questions I had and seems very thorough in his care.

Mar 25 2020

Review for Dr. Wise

Jasmine G. Mar 24 2020

Review for Dr. Karen

Dr.Craft is caring and is very sensitive to his patients needs.

Paula Mar 23 2020

Review for Dr. Craft

Marsha Baden Mar 19 2020

Review for Dr. Ilyas

Dr. Grant is to the point. On top of any situation medically that comes up.

Mar 19 2020

Review for Dr. Grant

Dr. Jones is compassionate, attentive, and very respectful. He is a warm and very knowledgeable professional who takes his time with his patients. I would highly recommend him to all of my family members and friends.

Cheryl Beaudoin-Stehlin Mar 18 2020

Review for Dr. Jones

I have been a patient of Dr. Richard Ashby's for 31 yrs. I highly recommend him as a knowledgeable & personable professional. And, I dread the day he retires. I give Dr. Ashby a 5 Star rating.

Mar 15 2020

Review for Dr. Ashby

Highly recommend Dr, Mantell. I never felt processed. Very professional.

Liz Mar 14 2020

Review for Dr. Mantell

I'm saddened Dr. Choi is leaving the practice. He's an excellent clinician and the only one who genuinely cares about his patients.

Mar 13 2020

Review for Dr. Choi

Minimized my concern, untruthful in clinical notes, made me feel like I was a waste of her time and made numerous rude remarks. Left in tears and of coarse frustrated and angry at her treatment towards me.

Mar 13 2020

Review for Dr. Wade

Jessica M. Mar 11 2020

Review for Dr. Minghini

friendly service

David D. Mar 10 2020

Review for Dr. Pell

Dr. Gore is an extremely good surgeon with a wonderful disposition. She takes the time to answer any questions one might have and stays in touch with her patients for as long as they need her. Her staff is also terrific and is willing to assist in any way they can. Awesome group!

Catherine Sharp Mar 10 2020

Review for Dr. Gore

I have been happy with Dr. Odutola. She listens well, has great bedside matter, communicates well, answers questions and lets you be part of the decision making, laying out all options. Appointments are also generally timely.

LzaMnzo Mar 09 2020

Review for Dr. Odutola

Michael P. Wilson Mar 06 2020

Review for Dr. Patterson

Mar 06 2020

Review for Dr. Reese

I couldn’t ask for a better Oncology team. Dr. Ingram greets you like a friend not just another number. He and his staff are always friendly, I would highly recommend Dr. Ingram and this facility.

Kim Mar 05 2020

Review for Dr. Ingram

Lois Jones Mar 05 2020

Review for Dr. Kowalchik

Dr. Resta is exellent. He listens carefully, asks important questions, and his prescription is working to keep my cancer in check.

Dr. Eugene J. Fisher Mar 04 2020

Review for Dr. Resta

Dr. Pell was great. Put me at ease

J. P. Mar 04 2020

Review for Dr. Pell

I found Dr. Gore to be extremely professional, supplying information I needed to know about my procedure. She was easy to talk with.

Mar 03 2020

Review for Dr. Gore

Dr. Ramlawi and his team were top notch in their care for me. They were always available to answer my questions, before and after my surgery. I felt very safe under their care.

Mar 03 2020

Review for Dr. Ramlawi

This was my 2nd procedure with Dr. Patterson and both went very well. Very happy with his care and professionalism. I also appreciate the time he spends explaining what to expect in a very calm manner

Mar 02 2020

Review for Dr. Patterson

This is the best doctor that I have ever had in 76 years. I wouldn't trust another doctor for my care. She and her staff exceed excellence.

Marvis Feb 25 2020

Review for Dr. Gopal

Dr. Craft is an excellent physician who has a wonderful bedside manner. He did a fantastic job with my surgery & I would recommend him to everyone. He was there before my surgery & again afterwards. Believe me, he knows what he’s doing & u won’t regret selecting him as your physician.

Lana Headman Feb 25 2020

Review for Dr. Craft

Excellent!

Feb 25 2020

Review for Dr. Winter

the provider was great.

Robin M. Feb 24 2020

Review for Dr. Larson

He is amazing. Dr. Jones has a great calming effect as soon as he enters the room. Much needed in cases like this. I am so glad I found him.

Raelene Cook Feb 24 2020

Review for Dr. Jones

My care is not complete so to this point surgery and support from Gail Smith, Dr Gore's office staff, WOA PT Team and Dr Gore herself even though short lived has been exceptional. The GetWell phone computer program is especially comforting knowing there is always someone there.

Pat Cahill-Saunders Feb 24 2020

Review for Dr. Gore

Mitchell Feb 21 2020

Review for Dr. Que

He portrays a calming, caring and confident demeanor during a difficult time. Except for the fact he is an oncologist - my favorite physician ever!

Christine Feb 21 2020

Review for Dr. Gemma

Dr. Kofsky listened to what I had to say and always answered my questions and questions and his staff the same highly recommend him.

Feb 21 2020

Review for Dr. Kofsky

Had my very first visit with her today. Was very kind explained about my lungs. And has set me up to get testing done immediately. Thank you so much.

Charla B. Feb 20 2020

Review for Dr. O'Brien

Everyone in the office makes you feel like family! From the girls up front with their warm welcome, to everyone in the back making your experience the best! I love the doctors too, they are always happy to see me! Best dental office ever!

Shelby B. Feb 19 2020

Review for Dr. Pell

Feb 19 2020

Review for Dr. Abdul-Rahman

Dr Resta was my oncologist for the past 4 1/2 years. He listened to my concerns and was willing to change treatment when I requested. I will miss everyone in the office, but I hope to never see them again. Meaning I hope my cancer never returns.

Feb 18 2020

Review for Dr. Resta

Dr. Jones is an extremely nice person, in addition to being an excellent Oncologist. I became a patient of his 9 years ago, when he had an office in West Virginia, where I live. When he moved his practice to Virginia, I decided that the extra drive was worth it, excellent doctor.

Feb 18 2020

Review for Dr. Jones

I have just started seeing Dr. Idress as my primary care physician. As a physician (M.D.) myself I am in a unique position to evaluate his care. He is knowledgeable, organized and caring.

J. Wolford, M.D. Feb 16 2020

Review for Dr. Idrees

He was though.

Feb 15 2020

Review for Dr. Houck III

I would highly recommend Dr. O’Brien to family. She is easy to talk to. Answers you questions honestly and her and her staff are so kind and caring.

Joanne in VA - Feb 15 2020

Review for Dr. O'Brien

Monica Neumann Feb 14 2020

Review for Dr. Carter

Dr Resta is excellent. He has called me in the evening to check on me when I was having medication complications. He truly cares.

Feb 13 2020

Review for Dr. Resta

Dr. Arshad is an outstanding cardiologist now practicing in the Manassas, Virginia area. She has been my cardiologist for the past year and I appreciate her quality care and superior knowledge in the field of cardiovascular disease.

Feb 13 2020

Review for Dr. Arshad

The best person for a never wanted situation. She is a fantastic person Dr and confidant. She listens and she truly cares. Plus she is straightforward tells it like it is. She never rushes an appointment. Blessed to have her.

Ann Best Feb 12 2020

Review for Dr. O'Brien

Dr. Jones always takes his time with a patient and explains things and answers any questions a patient asked. We are fortunate to have him in this area.

C. T. Hardesty, III Feb 12 2020

Review for Dr. Jones

Dr Resta and every single member of the Shenandoah Oncology team are outstanding! I cannot imagine going anywhere else.

Feb 12 2020

Review for Dr. Resta

Location

Valley Health - Winchester Medical Center

1840 Amherst St, Winchester, VA 22601