Twin County Regional Hospital

59%

Patients that would definitely recommend
11% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Hip fracture following surgery

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
66%

Patients who gave a rating of 9 or 10
3% lower than the national average

59%

Would definitely recommend
11% lower than the national average

Twin County Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Twin County Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

I do not recommend for too many reasons. If you give this place a try, get a copy of your records to check for accuracy of details of all visits before having them released to your new doctor.

- Mar 23 2019

Review for Dr. Carlos Blattner, MD

Toni in Independence, VA - Feb 21 2019

Review for Dr. Mary-Emma Beres, MD

He is an excellent surgeon and answered all questions I had. Great bedside manner. No problems after gallbladder surgery and incision marks very neat and barely noticeable.

Melanie Miller in Labelle, FL - Feb 15 2019

Review for Dr. Charles Boggs, MD

- Feb 08 2019

Review for Dr. Martha Wilson, MD

Excellent Dr. He takes time to talk about your concern and goes back over previous your previous health issues. He will refer you if needed. Great professional personality.

- Jan 01 2019

Review for Dr. Dan Worrell, MD

Dr Worrell provided outstanding care for my mother for many years until her recent death. He always quickly responded to any concerns we had and always always had mom’s best interest at heart. Thanks to Dr Worrell, Susan and all the staff Linda Casey

- Nov 14 2018

Review for Dr. Dan Worrell, MD

Martha Boyer in Galax, VA - Sep 13 2018

Review for Dr. Robert Benish, MD

Galax, VA - Aug 21 2018

Review for Dr. Carlos Blattner, MD

Seems like a knowledgeable Dr. He may schedule too many tests, my insurance has questioned me about a large amount of testing. I am in the process of looking for another cardiologist due to so many tests and the co-pay amounts.

Autumn M. in Dublin, VA - Aug 15 2018

Review for Dr. Sudhendu Choubey, MD

Bed side manners are terrible. My father had to reschedule appointments due to not being able to get off work and was treated very disrespectful because of that. He isn’t a very organized doctor either. Would not recommend him.

Kimmie - Jun 01 2018

Review for Dr. John Leslie Jr, MD

I've been a patient of doctor z a k i s for many years. I have received excellent care on all my visits and found him to be an excellent care provider. I would recommend him to anyone who is in need of urological services. He is a real professional and has excellent bedside manner. Doug Turner

Doug Turner in Independence - Apr 18 2018

Review for Dr. Kareem Zaki, MD

- Mar 29 2018

Review for Dr. Sudhendu Choubey, MD

Dr. Crozier was my husband's cardiologist one year ago. He was always kind and tried to answer every question that we had. Dr. Crozier was diligent in his search for just the right medicine and treatment. I am very grateful to him.

Betty Gallagher in Hillsville, VA. - Mar 02 2018

Review for Dr. James Crozier, MD

Always friendly, efficient and professional. Totally skilled at what I go for which is for skin lesions, i.e. carcinoma and other results of sun exposure.

Ron in High Point,NC - Mar 01 2018

Review for Dr. Martha Wilson, MD

I gave one star because that was the lowest. The office staff is the most rude and incompetent medica staff i have ever dealt with. They try to justify 3 hour waits.

Charlottesville, VA - Oct 24 2017

Review for Dr. Robert Benish, MD

Isabella Kirby in Radford, VA - Oct 22 2017

Review for Dr. Sudhendu Choubey, MD

Let's face it, no one EVER wants to see a Urologist. If you have to go, though, Dr, Zaki is absolutely the best. He takes the time to listen to you, asks questions, and comes across as knowledgeable and very caring. A great all around doctor.

Jan Ozer in Galax, VA - Sep 22 2017

Review for Dr. Kareem Zaki, MD

Excellent staff support, good communication, sensitive handling of delicate procedures/situations & humorous, yet informative discussions with doctor. Our little town is blessed to have such quality healthcare.

Galax, VA - Sep 05 2017

Review for Dr. Kareem Zaki, MD

jim in Galax, VA - Jul 29 2017

Review for Dr. Robert Benish, MD

D. Cowan - Jul 28 2017

Review for Dr. Mary-Emma Beres, MD

He did hernia surgery, one incision, on me, July 17. 2017. He is a wonderful person, good bedside manner, good surgeon, and I highly suggest anyone go to him. His office nurses and staff are excellent.

Fred Greene in Hillsville, VA - Jul 21 2017

Review for Dr. Charles Boggs, MD

Dr. Benish is a nice guy; however, his office operates very poorly. They close at random times, you have to wait FOREVER just to be seen, and they are very slow with calling in your prescriptions. I wouldn't say don't go here, just clear your calendar when you do.

Galax VA - Jul 12 2017

Review for Dr. Robert Benish, MD

William Michael in Maggie Valley, NC - May 30 2017

Review for Dr. Tonya Powers, MD

Dr.Morin provided excellent care and concern for my health was very informative about my knee replacement.Would recommend Dr.Morin to anyone with bone and joint problems...I wouldn't go to anyone else.

Vicky Batchelor in Max Meadows,Va - May 02 2017

Review for Dr. Norman Morin II, MD

Debra Cochran in Cana, Va - Apr 30 2017

Review for Dr. Arthur Pemberton, MD

Radford va - Apr 08 2017

Review for Dr. Sudhendu Choubey, MD

Nancy Y. in Winston Salem, NC - Mar 24 2017

Review for Dr. William Brown Jr, MD

Dr. Davis is a wonderful doctor. I have been seeing him for many years and always had a great experience with him. I've never had a problem with the results of my eye exam. He is very thorough and has a great "bed side" manner. I've even taken my mother to see him.

Meadows of Dan, VA - Mar 08 2017

Review for Dr. Glenn Davis II, MD

Chelley in Independence, VA - Nov 02 2016

Review for Dr. John Kovacich, MD

He is condesening. I am not stupid nor a drug addict and don't appreciate being treated that way. He is horrible. I wouldn't take,my cow to Him. He doesn't know much it appears . he made me cry my last visit. I changed Drs . today !! I would not recommend him at all !!

Debra in Cana , va - Oct 07 2016

Review for Dr. Allen Laws, MD

Dr. Morin is highly recommended and is excellent. I was very disappointed in his female assistant Jessy but all other staff I met were courteous and excellent.

Celi in Charlottesville, VA - Sep 21 2016

Review for Dr. Norman Morin II, MD

Galax - Sep 06 2016

Review for Dr. Paul Liebrecht, MD

Betty S. in Woodlawn,Va - Jul 29 2016

Review for Dr. Paul Liebrecht, MD

sandra lawson in Charlottesville, VA - May 27 2016

Review for Dr. Paul Liebrecht, MD

David in Floyd, VA - May 21 2016

Review for Dr. John Leslie Jr, MD

I love Dr Brown! He is a wonderful surgeon and has performed three surgeries on me due to herniated disc. I would recommend anyone who needs any type of neuro/spinal surgery. His office staff however leaves much to be desired. Very rude and unprofessional with the exception of a few.

Beth - Apr 13 2016

Review for Dr. William Brown Jr, MD

I have recommended Dr. Todd and Todd Chiropractic to my friends because they not only take an interest in helping you with your troubles, they also had lots of new equipment that my old chiropractor didn't have like lasers.

Maria K. in Galax, VA - Mar 06 2016

Review for Dr. Todd Fichtel, DC

Conservative treatment, especially important for seniors. Doesn't hurry. Takes as long as necessary. Deep experience. Amazing at diagnosing ills with little data. Later tests have always proven him correct in my case. Laid back. A truly nice guy. Bill S.

Bill S. in Fancy Gap, VA - Feb 23 2016

Review for Dr. Dan Worrell, MD

Dr Bonsu is very caring and has excellent bed side manner. He is very theral with his examination process. I would give him 10 star ratings if allowed he is an excellent doctor

Tammie Lawson in Fries Va grayson county - Dec 31 2015

Review for Dr. Osei Bonsu, DO

He has an upbeat personality and has taken care of my family for over 10 years now. He did cataract surgery on both of my wife's eyes, and it turned out perfect. The staff is friendly as well. Can't go wrong with him in our opinion.

Jim Porter in Woodlawn, VA - Dec 30 2015

Review for Dr. Glenn Davis II, MD

Very painful visit. Wish I had went somewhere else.

- Jun 27 2019

Review for Dr. Carlos Blattner, MD

Both staff and doctor were very friendly. Would recommend.

- May 29 2019

Review for Dr. Glenn Davis II, MD

NOT GOOD AT ALL he had me going back & forth for x-rays & kept telling me he can help me and that at the end he said he couldn,t help

- May 19 2019

Review for Dr. William Brown Jr, MD

Wonderful, caring Dr., I have been seeing him for years, would recommend him to my family and friends

- Mar 30 2019

Review for Dr. Kenneth Clark, MD

he is slow slow doctor

- Mar 30 2019

Review for Dr. Robert Benish, MD

Love him to death....great Dr....caring...kind...helpful...awesome man....we miss him working there...

Debbie foley in WOODLAWN, VA - Mar 03 2019

Review for Mark Fox, FNP

An amazing doctor that truly cares about his patients

Joana B in BLUEFIELD, VA - Nov 16 2018

Review for Dr. John Leslie Jr, MD

Dr. Wilson has provided me excellent care for years and would recommend her in a heart beat.

Ricky Shupe in Galax, VA - Oct 12 2018

Review for Dr. Martha Wilson, MD

Highly recommended nurse practitioner.

Galax - Jun 20 2018

Review for Mark Fox, FNP

Very smart man! Very friendly front office staff, make you feel right at home!

Dublin - Mar 29 2018

Review for Dr. Sudhendu Choubey, MD

Location

Twin County Regional Hospital

200 Hospital Dr, Galax, VA 24333