Sentara Norfolk General Hospital

80%

Patients that would definitely recommend
10% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2019, 2018, 2017)

Superior clinical care of women during and after childbirth

Bariatric Surgery Excellence Award™ (2018)

Superior clinical outcomes in bariatric (weight loss) surgery

Obstetrics and Gynecology Excellence Award™ (2017)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Sentara Norfolk General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Sentara Norfolk General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Mary Martin Jul 10 2020

Review for Dr. Singh

Dr. Gator and his team are amazing! Had all 4 wisdom teeth taken out and treated me with such care. Dr. Gator goes above and beyond, he even called to check on me personally to see how I was doing post op!

Jul 08 2020

Review for Dr. Guter

Jul 08 2020

Review for Dr. Ridley

T. OConnell Jul 07 2020

Review for Dr. Hudson

Dr. Khoshnaw has a pleasant, calming personality, is very professional, concerned and has helped me find solutions to my medical issues. I never feel rushed, and trust her expertise.

C Williams Jul 05 2020

Review for Dr. Khoshnaw

I have worked with Dr. Johnson both as a Nurse in the ICU and as a patient. He is an excellent physician, very knowledgable and caring. He's a good listener and easy to talk with. I highly recommend Dr. Johnson

Jul 04 2020

Review for Dr. Johnson

Bob Battaglia Jul 03 2020

Review for Dr. Whelan

The staff is really nice as well as the doctor, my procedure was done in a very efficient way for my colonoscopy, will recommend the doctor without hesitation

Martine Huuton Jul 03 2020

Review for Dr. Eisner

KRichardson Jul 03 2020

Review for Dr. Waters

Jul 03 2020

Review for Dr. Raymond

Highly recommend! Doctor and staff helpful.

Mary H. Campbell Jul 02 2020

Review for Dr. Subramaniam

Jul 02 2020

Review for Dr. Sherwood

Ronald Lauster Sr Jul 02 2020

Review for Dr. Gamsey

Dr. Michael Cannon is the first and only rheumatologist with whom I've had an appointment. He is well versed in his profession and gave me a thorough examination to give me a diagnosis.

Jo R Jul 02 2020

Review for Dr. Cannon

Michelle Williams Jul 02 2020

Review for Dr. Gondusky

Dr. Parks is incredibly knowledgeable and an excellent clinician. She is very compassionate and attentive. Highest recommendation.

Jul 02 2020

Review for Dr. Parks

Mary L. Barrett Jul 01 2020

Review for Dr. Taylor

Jun 30 2020

Review for Dr. Skees

Very attentive, caring and knowledgeable. Takes time to really listen and pursue options. Goes above and beyond to help.

R Maddrey Jun 30 2020

Review for Dr. Anjum

Very professional and efficient. Thank you for your wonderful care.

Cherie Tunney Jun 30 2020

Review for Dr. Mendu

Dr Backens is always very professional and It’s very easy to understand his directions and diagnosis. Excellent Doctor.

Joanne Picataggi Jun 30 2020

Review for Dr. Backens

Dr Marcuson is an amazing Physician and a very special person. He is very thoughtful and really cares about his patients. His office staff all have the same caring attitude. I can never thank him enough for all his has done for me and my family. Thank you Dr Kent

William Pawlak Jun 30 2020

Review for Dr. Marcuson

VJS Jun 30 2020

Review for Dr. Gamsey

Dr. Robinson was very clear and direct with my care. He spent a good deal of time with me and did not rush to get out of the room. I thought he took the appropriate time and was very clear with all my options.

Jun 29 2020

Review for Dr. Robinson

After breaking my wrist badly and displacing the bone the ER referred me to Dr Profer. No problem getting the necessary appt. I liked him immediately as he was so personable as well as informative. Any follow up appointments were handled professionally and timely.

Jean Hurston Jun 29 2020

Review for Dr. Proffer

Knee replacement was needed after multiple injections....Everythign has prgressed as explained and waiting to have the other one done! He is a man of few words but I didnt go to him to be a chatter box- tell me what I need and lets schedule it!

Jun 29 2020

Review for Dr. Aldridge

I have been a patient of Dr. Bakens for several years. He is patient kind and always takes as much time as needed to answer any questions or concerns. He even calls you to go over tests results personally. Would highly recommend him .

Jun 27 2020

Review for Dr. Backens

Every time I go is always a pleasant experience

John Jun 27 2020

Review for Dr. Marcuson

Dr. Makdisi is very informative & compassionate when concerning my health.

Jun 27 2020

Review for Dr. Makdisi

Professional, attentive, responsive, and never rushes.

Jun 27 2020

Review for Dr. Parikh

Jeffrey P. Waters, PhD Jun 27 2020

Review for Dr. Gondusky

Homer Martinez Jun 27 2020

Review for Dr. Parikh

Great Dr., obvious he cares about his patients and is very knowledgeable.

Jun 27 2020

Review for Dr. Subramaniam

Dr. Zuniga is caring and thorough. She has been my primary physician for many years and I value her judgment and attentiveness!

Gail Theriault Jun 26 2020

Review for Dr. Zuniga

Had my 6 month visit with Dr. Golikeri. She is so kind and shows great concern for her patients while keeping me on track for healthy living.

Cindy Coleman Jun 26 2020

Review for Dr. Golikeri

He is attentive, recalls past health issues, even those from outside his specialty, without referring to records, and enlisits you as a member of your health program. Outstanding doctor!

Jun 26 2020

Review for Dr. Subramaniam

Very professional doctor.

Jun 26 2020

Review for Dr. Darby

Dr. Hoyt and his entire staff do an outstanding job. They are professional and efficient and it is a pleasure to be under such wonderful care.

Norman smith Jun 26 2020

Review for Dr. Hoyt

This was a follow up to a blood panel. Dr Kent was, as always, patient, thorough and informative. I consider myself lucky to have him as my PCP. The staff are wonderful and the practice runs like a well oiled machine. I look forward to seeing he and the team every time I go for a visit.

Best Doctor Ever Jun 26 2020

Review for Dr. Marcuson

Excellent service and advice as well as a perscrition for spider bite infection

Jun 26 2020

Review for Dr. Ciccone

He is just the best ... can trust that his advice is in my best interest

Margaret Powers Jun 26 2020

Review for Dr. Backens

Jun 26 2020

Review for Dr. Kerner

Wait time on hold to notify office I had arrived was very long. After that fine.

Jun 26 2020

Review for Dr. Backens

Carly B Jun 26 2020

Review for Dr. VanSlyke

She is patient and thorough and kind. Best doctor in town!

Jun 26 2020

Review for Dr. Hart

Jun 25 2020

Review for Dr. Robinson

Nancy M. Greene Jun 25 2020

Review for Dr. Darby

Annual physical done with Dr Parikh was efficient, professional and thorough. Dr Parikh discussed lab results and was happy with my numbers.

Lee Krick Jun 25 2020

Review for Dr. Parikh

Dr. Darby is one of the most professional and caring doctors I’ve ever had. He is the best in his field, that I have met.

Ozie Jun 25 2020

Review for Dr. Darby

Dr. Ciccone has been my doc for 25 years and is now the family doc for my children and husband too! His office wait time is usually kind of long, but it is because he acts like he has nothing else in the world to do when he is with his patient!

Abby Jun 25 2020

Review for Dr. Ciccone

Great doctor take the effort to let you know what is wrong and what is good with your health.

Robert Dann Jun 25 2020

Review for Dr. Provenzano

Dr Ciccone has been my primary care physician for over ten years, he is kind, compassionate and extremely knowledgeable. He actually listens to his patients.

Sheryl Lennon Jun 25 2020

Review for Dr. Ciccone

Office is very clean and staff follows Covid19 safety concerns. Dr. Rauchwarg takes the time to listen to concerns and explain options.

Jun 25 2020

Review for Dr. Rauchwarg

Dr. Golikeri is a great listener and is very responsive to questions and concerns. She is very knowledgeable about healthy lifestyles and I would highly recommend her as a doctor.

G. M. Jun 25 2020

Review for Dr. Golikeri

Dr. Darby is the epitome of a professional who is kind, considerate and has a thorough knowledge of Urology. He listens to his patients and cares about their wellbeing.

Carolyn Taylor Jun 25 2020

Review for Dr. Darby

Done virtually and it went well. Had time to ask my questions and he sent me 2 referrals for other physicians I need to see. Thanks for a good “visit”’

Denise Pearson Jun 25 2020

Review for Dr. Rauchwarg

Cordial and thorough

Jun 25 2020

Review for Dr. Parikh

Dr Darby explained options in very understandable terms.

Jun 25 2020

Review for Dr. Darby

Dr. P is a great doctor he explains everything thoroughly. I enjoy being a patient of him.

Lawrence Roberts Jun 25 2020

Review for Dr. Provenzano

It was a televisit . I had problems . We ended up having a phone call . He discussed my issues and asked me follow if I had issues . We discussed supplements. Great doctor

Jun 25 2020

Review for Dr. Ciccone

Dr Ciccone is wonderful. He has treated my elderly parents for years, and I have recently started going to him. He is well informed and up to date. Super helpful and kind.

Wendy Price Jun 25 2020

Review for Dr. Ciccone

Outstanding doctor

Doog Jun 25 2020

Review for Dr. Darby

Outstanding person and Doctor. I was in for a biopsy and Dr. Darby and his staff were outstanding.

Jun 25 2020

Review for Dr. Darby

I was a patient of Dr McDowells here in Virginia. She is very professional and knowledgeable. I followed up with her even after she moved from Suffolk, Va to Norfolk, Va just to get that great service. Hated to see her leave VA, but I can totally recommend her. 5 stars ??

D. Sherrick - Suffolk, Va Jun 24 2020

Review for Dr. McDowell

Jeff Brechtelsbauer Jun 24 2020

Review for Dr. Gondusky

Great beside manner

Nicole Lea Tommaselli Jun 23 2020

Review for Dr. Putland

Dr. Chad Manke diagnosed and performed surgery replacing my left shoulder. His work is superb, care is thorough, and he is an easy and pleasant doctor to communicate with. As a 70 yr. old, I would recommend him without reservations! Great Doc!

Jun 22 2020

Review for Dr. Manke

Dr. Sullivan and his staff were great They were informative caring and just made the whole testing thing so much easier I strongly recommend this doctor

Jun 22 2020

Review for Dr. Sullivan

Yasin A. Wahid Jun 22 2020

Review for Dr. Mirovski

Excellent doctor. Always benefit from visit.

Robert Pringle Jun 22 2020

Review for Dr. Rauchwarg

My visit was pleasant, as Dr Darby treats you as a friend. He is thorough and explains everything very well.

Jun 21 2020

Review for Dr. Darby

Dr. Payne did my hip replacement. He listened well to my explanations and answered all my questions fully. The entire process was smooth and I was very impressed by the continuous communication. I highly recommend him!

Jun 20 2020

Review for Dr. Payne

Great visit

Jun 20 2020

Review for Dr. Darby

Very thorough and considerate. Look forward to many years of service with him as my family physician.

Randy Jun 20 2020

Review for Dr. Backens

Faron Lewis Jun 19 2020

Review for Dr. Singh

Very well satisfied and well informed. Very nice to talk to and she explained all the details .

Zenaida Sabater Jun 19 2020

Review for Dr. Zuniga

Have been more than satisfied with the medical services received fromDr. Darby. I have recommended him to my best friend and other men having Similar male issues

William j Gooden Jun 19 2020

Review for Dr. Darby

Dr Golikeri is an excellent doctor who listens and cares about you. She is definitely knowledgeable. Easy to talk with and takes her time with you. I trust her and recommend her all the time

Julie Ferrell Jun 19 2020

Review for Dr. Golikeri

Doctor Backens Is The Best.! My Favorite Doctor Ever.!!! Where Ever He Go. I Follow.!!!

Troy Williams Jun 19 2020

Review for Dr. Backens

Donna Byrne Jun 19 2020

Review for Dr. Backens

He is very professional and efficient.

Carlotta Jun 19 2020

Review for Dr. Sullivan

She took her time examining me and discussing what the problem was.

Jenny Cothern Jun 19 2020

Review for Dr. VanSlyke

Dr. Backens is extremely personable and thorough in his treatment, whether in-person or by virtual appointment. He has addressed all of my needs and put my mind at ease about all matters.

Cynthia White Jun 19 2020

Review for Dr. Backens

I followed Dr. Backens from his previous practice because he has consistently shown me a high level of professionalism and topnotch healthcare. This recent visit was more of the same great service.

M. H. Jun 19 2020

Review for Dr. Backens

Dr. Darby is truly an asset to his profession. Very professional and caring of his patient’s. I have been very satisfied. Kudos to Dr Darby and his entire staff.

Vic Hernandez Jun 19 2020

Review for Dr. Darby

Thank you for getting me an appointment on such short notice! Poison ivy is not much fun to deal with. God bless and thank you again!

Alan M. Jun 19 2020

Review for Dr. VanSlyke

Annual visit.. Love doctor VanSlyke she is great!!!

Jun 19 2020

Review for Dr. VanSlyke

Semi-annual checkup

dpa Jun 18 2020

Review for Dr. Marcuson

My husband crushed his elbow. Dr Manke put him back together, and it healed beautifully. He gave us the facts, explained how he was going to fix it, and then guided us through his recovery. I highly recommend Dr Manke.

The Morans Jun 18 2020

Review for Dr. Manke

Patient Jun 18 2020

Review for Dr. Weiss

Always professional and friendly. Doctor VJ is very thorough in my treatment and talks to me so I understand my illness.

Barbara SMITH Jun 18 2020

Review for Dr. Subramaniam

Every thing went very well. It was a virtual visit but a thorough visit considering for what I needed.

Therese Moore Jun 18 2020

Review for Dr. Golikeri

A wonderful doctor! Compassionate and easy to talk to. Always educating himself and his patients. Very thorough and always follows up. I would give him a 10 but this rating system only goes to a 5!!

Jun 18 2020

Review for Dr. Provenzano

Was professional and also very friendly. Saw know worries regarding covid 19. Appointment on time. Very satisfied with entire experience.

M. Daye Terry Jun 18 2020

Review for Dr. Sullivan

Great Doctor and very good staff

Jun 18 2020

Review for Dr. Eisner

Friendly, quick, polite, and professional!!!

Jun 18 2020

Review for Dr. Darby

Location

Sentara Norfolk General Hospital

600 Gresham Dr, Norfolk, VA 23507