Sentara Martha Jefferson Hospital

84%

Patients that would definitely recommend
14% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
83%

Patients who gave a rating of 9 or 10
14% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Sentara Martha Jefferson Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Sentara Martha Jefferson Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%77%73%

Providers

Provider Reviews

Dr. Meth treats 4 of our family members! She is a caring, understanding, knowledgeable and excellent physician! She is always available via email for any concerns and questions. She is a great listener and provides excellent care & assistance. We a very glad she is our Primary care doc!

Jun 30 2020

Review for Dr. Meth

Absolutely the best !!! He takes excellent care of myself and our entire family. Listens, cares and clearly explains all details regarding your healthcare. Highly recommend him to people of all ages. Just a great and thorough physician.

Jun 23 2020

Review for Dr. Sty

Alexandra Jun 15 2020

Review for Dr. Potter

Jun 10 2020

Review for Dr. Fischer

Toni Cox Jun 10 2020

Review for Dr. Joyce

Dr. Hall was well prepared and extremely thorough in preparing me for a trip to South America. She provided way more information than I received from another travel doctor. Impressive and very professional.

Jun 03 2020

Review for Dr. Hall

May 30 2020

Review for Dr. Murray

Left with worse vision. Experienced poor communications and seeming predisposition to most complex and expensive major surgery option.

May 23 2020

Review for Dr. Nanda

Dr Carpenter is now retired. Dr Carpenter is the very best doctor I ever knew. My relationship w/him and the practice spanned 24 years and I cannot speak highly enough of him. He is a fine doc and human being.

Mike May 21 2020

Review for Dr. Carpenter

Dr. Courtney is a great doctor, she has never been my doctor because she was always booked up could not get an appointment. Would like to know where you practice is now.

May 21 2020

Review for Dr. Courtney

Cared for all three of our children, including our newborn. He's an excellent doctor and we enjoyed our time with him.

May 21 2020

Review for Dr. Michel

From consultation to surgery Dr Chance treated me as though I was her only patient! Would recommend her 100%

Brenda May 20 2020

Review for Dr. Chance

D. Smith May 14 2020

Review for Dr. Purvez

Dr. Courtney is the only Dr for me and my family. So, since she has left the practice I will be leaving there also. No one takes the time and cares for the patients as well as she does. I will definitely be following to her new practice wherever that maybe after this COVID-19 is over.

May 08 2020

Review for Dr. Courtney

Beverly Patrick May 04 2020

Review for Denise Crosson

I am 82 and have seen dr.courtney for 5 yrs. She is the best in my entire 82 yrs!!!!!!

Rose wade Apr 27 2020

Review for Dr. Courtney

Dr. Bowman is very easy to talk to. He has a precise ability to help me look at my thoughts, which enables me to look at how I can make positive changes and move on from where I am stuck. He is truly helping me through my healing process.

Apr 22 2020

Review for Dr. Bowman

Angela Peterson Apr 22 2020

Review for Dr. Degnan

JD Apr 20 2020

Review for Dr. Madaan

Apr 20 2020

Review for Dr. Bowman

I was super pleased with my consultation with Dr. McGowan. He kindly provided an assessment and confirmed my condition with x-rays. He answered all my questions thoroughly and professionally. Thank you Dr. McGowan!

Grace Klonoski Apr 15 2020

Review for Dr. McGowan

Excellent and timely

Barbara Baltar Apr 09 2020

Review for Dr. Smith

katy Apr 08 2020

Review for Dr. Niamtu III

willis Apr 06 2020

Review for Dr. Whittaker

MR Apr 02 2020

Review for Dr. Campbell

Very kind and caring. Competent and professional. Always appears interested in me and my health.

Mar 28 2020

Review for Dr. Southall

I think the world of Dr. Mehaffey! She is smart, kind and takes a true interest in the welfare of those in her care. Very grateful to have her as my doctor.

Grace Klonoski Mar 27 2020

Review for Dr. Mehaffey

Great person in general ,sets down and makes you feel comfortable.Talks to you with anything you ask about

Mar 26 2020

Review for Dr. Barber

Garin O'Roark Mar 15 2020

Review for Dr. Nielsen

Wouldn't recommend to anyone. Did not answer any questions, dismissed my concerns and very unprofessional demeanor. 0 stars worst doctor experience of my entire life.

Mar 10 2020

Review for Dr. Fortenberry

Dr Holland is extremely knowledgeable, and I have never felt rushed when I’ve seen him. His office staff is friendly and welcoming. The office location is easy to get to with lots of parking close by!

Billie Magerfield Mar 09 2020

Review for Dr. Holland

Faye Mar 04 2020

Review for Dr. Chang

Nelson Feb 26 2020

Review for Dr. Sanusi

I heard that he's a very nice person who cares about me and his patients who is having surgery done and he knows what he's doing and he's very good at it and he's very good at helping me out and his patients who is having surgery done from Rachel Grant

Rachel Grant in Middletown, NY - Feb 25 2020

Review for Dr. Tsai

Feb 13 2020

Review for Dr. Keenan

Feb 12 2020

Review for Dr. Bowman

Brenda Croxton Jan 21 2020

Review for Dr. Doull

Dr. Swanson is great! I highly recommend her for any knee or hip needs.

Jan 17 2020

Review for Dr. Swanson

Excellent surgeon!!!! I can’t say enough good things about this physician.

Jan 17 2020

Review for Dr. Swanson

Dutram and Rogers Jan 17 2020

Review for Dr. McAlpine

Compassionate, responsive, personalized care. I also love that I can go to her for everything without having to see a separate OBGYN. Her staff at the new clinic is great too.

Sara Jan 17 2020

Review for Dr. Beisecker-Levin

She’s a quack. She believes parasitic infections only exist in third world countries. Guess she’s never gardened!

Jan 16 2020

Review for Dr. Hall

Heather Clatterbuck Jan 14 2020

Review for Dr. Barron

John Capelle Jan 12 2020

Review for Dr. Purvez

Dr Messinger a very good pain management Dr. I would recommend him to everyone that is having chronic pain . Went there for injections in my neck my second app. He new right away that I was having muscle spasms in my neck one shot and the next day no pain in my neck. Highly recommend.

Terry Scott Jan 11 2020

Review for Dr. Messinger

Reo Hatfield Jan 10 2020

Review for Dr. Fox

Natalie Jan 09 2020

Review for Dr. Gorsch

Jan 09 2020

Review for Dr. Bove

Jan 06 2020

Review for Dr. Rakes

Dave Guan Jan 06 2020

Review for Dr. Klecan

Dec 31 2019

Review for Dr. Fischer

John Kamp Dec 30 2019

Review for Dr. Tsai

He listens. Explains in detail what your concerns require. Very careful to keep areas clean and antiseptic. Very pleasant manner.

Christopher Dec 24 2019

Review for Dr. Messinger

The process is quick and he does a great job

Christopher Dec 17 2019

Review for Dr. Niamtu III

The best! Thorough, compassionate, charming. You'll be glad if you go to him.

Dec 15 2019

Review for Dr. Gregg

Rebecca D. Dec 11 2019

Review for Dr. Grover

Dec 09 2019

Review for Dr. Fortenberry

Dec 07 2019

Review for Dr. Lipinski

Dr. Sweeney always takes time to listen and his advice has always been excellent.

Bruce R Wagner Dec 06 2019

Review for Dr. Sweeney

Ellen Schorsch Dec 05 2019

Review for Dr. Murray

Excellent.

Dec 04 2019

Review for Dr. Smith

Cancer Kills, Remember ? Dec 03 2019

Review for Dr. Pugh

Alan Swinger Nov 29 2019

Review for Dr. Christman

Always listens and is careful to explain in plain easy-to-understand language.

Ann T Nov 28 2019

Review for Dr. Beisecker-Levin

I have been a patient of Dr. Heider's for years. I have always been happy with his care. I have, and will continue, to recommend him to others.

Nov 27 2019

Review for Dr. Heider

Hes a great guy! And awesome doctor, i love joking with him coz hes akwats laughing around me. I havent had my baby yet but i told him hes the only one i want delivering my baby girl. Wonderful all around doctor. Its just too bad he couldnt deliver my other children

Brenda Hughs Nov 24 2019

Review for Dr. Thiagarajah

Smart, efficient, and flexible. Not all puffed-up about himself.

Nov 23 2019

Review for Dr. Stokes

I had a urgent eye condition where I was losing vision quickly. I was referred to Dr. Meyer and he did an excellent job treating me. Explained everything I needed to know and answered all my questions. After a few months of treatment my vision is back to what it was before

Nov 22 2019

Review for Dr. Meyer

Nov 21 2019

Review for Dr. Baker

Absolutely no wait time. Dr. Purzes came out himself to get me from the waiting room. Right on time. Best bedside manner I have ever experienced. Explained every step of procedure as it was done. Highly recommend!

Jennifer Parker Nov 20 2019

Review for Dr. Purvez

Nov 18 2019

Review for Dr. Chance

Sue Kennedy Nov 18 2019

Review for Dr. Campbell

Patti Nov 14 2019

Review for Dr. Chance

Dr. Purvez has worked wonders for me. I spent years in back pain with other doctors only wanting to give me prescription medication. He took the time to try other options/procedures and it has been amazing!

Sara W Nov 13 2019

Review for Dr. Purvez

Nov 13 2019

Review for Dr. Meth

Excellent!

Nov 13 2019

Review for Dr. Pearce

Carrie Nov 09 2019

Review for Dr. Purvez

Dr. Bostic always takes his time with you and listens to what you have to say. He admits when he’s stumped and speculating on whatever issue is going on. He’s polite and not overbearing. I feel fortunate to have him as my PCP the last 10 years.

Bill Nov 02 2019

Review for Dr. Bostic

Horrible

Nov 01 2019

Review for Dr. Chance

Dr. Nielsen has done surgery on both hands and has a great bedside manner along with excellent results.

David Knighton Oct 31 2019

Review for Dr. Nielsen

TP Oct 28 2019

Review for Dr. Fortenberry

William Walsh in Indiana, PA - Oct 27 2019

Review for Dr. Pillai

Absolutely wonderful. Very attentive and cares about the patient. I wasn't sure what was happening to me but he explained all my symptoms and found the reasons and found a fix. I would definitely recommend him and his staff. Just fantastic.

Lonnie Oct 24 2019

Review for Dr. Winter

Dr. Nielsen did hand surgeon for carpal tunnel surgery. I was disappointed in both his bed side manner and the butchering he did closing up the incision from surgery. My hand looked like Dr. Frankenstein did it. He had a cold and dissociative attitude towards me before, during and after surgery.

Unhappy Oct 22 2019

Review for Dr. Nielsen

Extremely pleased with Dr Pambianco and Kate Robertson they are so sincere and caring about conditions that aren't easy to talk about.

maria Oct 17 2019

Review for Dr. Pambianco

Anonymous Oct 15 2019

Review for Dr. Arnold

Took great care of me during my pregnancy. Very sympathetic and also a great bedside manner.

Oct 12 2019

Review for Dr. Culver

Very good Dr and will listen to you he genuinely cares for his patients

Celina Davis Oct 07 2019

Review for Dr. Bergin

Dr Paige Powers Oct 06 2019

Review for Dr. Powers

great doctor, addressed all questions to my satisfaction,

Oct 03 2019

Review for Dr. Whitworth

Fantastic office staff and wonderful provider. I am so impressed on how this office runs and how friendly and caring the whole staff is. I could not have felt better as a patient than I do with this practice.

Ida Thornton Oct 03 2019

Review for Dr. Baglio

SW2112 Sep 29 2019

Review for Dr. Hall

Sam Sep 27 2019

Review for Dr. Chance

Extremely kind physician. Explains all procedures and results with compassion and support. Very available and considerate of questions needing answers.

Colleen in Charlottesville - Sep 26 2019

Review for Dr. Ciambotti

He was our family doctor for almost 15 years when we lived in Virginia and owned Novus Restaurant in Fork Union. He is a fantastic Doctor and person. We were sad to leave him and wish we vould have taken him with us to Florida.

Barbara Pfaff Sep 24 2019

Review for Dr. Lanford

I've been a patient of Dr Kellams since i was 12. I'm now in my 30's and refuse to see anyone else. He listens, he remembers, he truly cares. My whole family has switched over to him. He's supportive when trama takes place and makes sure you get all the help you need. Absolutely the very best!

Sep 19 2019

Review for Dr. Kellams

Location

Sentara Martha Jefferson Hospital

500 Martha Jefferson Dr, Charlottesville, VA 22911