Sentara Careplex Hospital

72%

Patients that would definitely recommend
2% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2019)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2019, 2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in bariatric (weight loss) surgery

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Joint Replacement Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™ (2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2018, 2017)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Sentara Careplex Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Sentara Careplex Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%74%73%

Providers

Dr. Gauri Aggarwal, MD

Internal Medicine

5 Ratings
Dr. Gauri Aggarwal, MD

Dr. Maria Lc Alejandrino Guina, MD

Neurology

11 Ratings
Dr. Maria Lc Alejandrino Guina, MD

Dr. Kelley Allison, MD

Diagnostic Radiology

1 Ratings
Dr. Kelley Allison, MD

Dr. Jacob Almeida, DO

Internal Medicine

33 Ratings
Dr. Jacob Almeida, DO

Dr. Ifeanyichukwu Ani, MD

Urology

35 Ratings
Dr. Ifeanyichukwu Ani, MD

Dr. Concepcion Aspili, MD

Internal Medicine

6 Ratings
Dr. Concepcion Aspili, MD

Dr. Aida Atiq, MD

Family Medicine

20 Ratings
Dr. Aida Atiq, MD

Dr. Elizabeth Atkinson, MD

Ear, Nose, and Throat

6 Ratings
Dr. Elizabeth Atkinson, MD

Dr. Olayiwola Ayodeji, MD

Nephrology

1 Ratings
Dr. Olayiwola Ayodeji, MD

Dr. Nancy Ayres, MD

Family Medicine

16 Ratings
Dr. Nancy Ayres, MD

Dr. Ali Baalbaki, MD

Interventional Pain Medicine

27 Ratings
Dr. Ali Baalbaki, MD

Dr. Dana Bachtell, MD

Family Medicine

27 Ratings
Dr. Dana Bachtell, MD

Dr. Geoffrey Bacon, MD

Ear, Nose, and Throat

27 Ratings
Dr. Geoffrey Bacon, MD

Dr. Robert Baer, MD

Dermatology

14 Ratings
Dr. Robert Baer, MD

Dr. Robin Baines, MD

Family Medicine

24 Ratings
Dr. Robin Baines, MD

Dr. Matthew Bak, MD

Ear, Nose, and Throat

6 Ratings
Dr. Matthew Bak, MD

Dr. Christopher Baker, MD

Emergency Medicine

Dr. Christopher Baker, MD

Dr. Jeremy Baldwin, MD

Internal Medicine

18 Ratings
Dr. Jeremy Baldwin, MD

Dr. Juliana Ballestero, MD

Diagnostic Radiology

Dr. Juliana Ballestero, MD

Dr. Alan Banks, MD

Cardiology

8 Ratings
Dr. Alan Banks, MD

Dr. Marc Barbella, DPM

Podiatry

12 Ratings
Dr. Marc Barbella, DPM

Dr. Christopher Barreiro, MD

Cardiothoracic Surgery

4 Ratings
Dr. Christopher Barreiro, MD

Dr. Beata Barreto, MD

Family Medicine

6 Ratings
Dr. Beata Barreto, MD

Dr. Natalie Barron, MD

Family Medicine

13 Ratings
Dr. Natalie Barron, MD

Dr. Thomas Basco, MD

Obstetrics & Gynecology

16 Ratings
Dr. Thomas Basco, MD

Dr. Machell Beach, DO

Family Medicine

1 Ratings
Dr. Machell Beach, DO

Dr. Thomas Beazlie, MD

Nephrology

Dr. Thomas Beazlie, MD

Dr. Carty Beck, MD

Emergency Medicine

Dr. Carty Beck, MD

Dr. Dino Beduya, MD

Gastroenterology

3 Ratings
Dr. Dino Beduya, MD

Dr. Ines Benis, MD

Internal Medicine

2 Ratings
Dr. Ines Benis, MD

Dr. Yassine Benis, MD

Internal Medicine

3 Ratings
Dr. Yassine Benis, MD

Dr. Roland Bercasio, MD

Family Medicine

20 Ratings
Dr. Roland Bercasio, MD

Dr. Harvey Bercowitz, MD

Undersea & Hyperbaric Medicine

2 Ratings
Dr. Harvey Bercowitz, MD

Dr. Matthew Berniard, MD

Emergency Medicine

Dr. Matthew Berniard, MD

Dr. Robert Bernstein, MD

Cardiology

7 Ratings
Dr. Robert Bernstein, MD

Dr. Jason Birkel, DPM

Podiatric Surgery

2 Ratings
Dr. Jason Birkel, DPM

Dr. T Blanchard, MD

Cosmetic, Plastic & Reconstructive Surgery

15 Ratings
Dr. T Blanchard, MD

Dr. Bruce Booth, MD

Oncology

6 Ratings
Dr. Bruce Booth, MD

Dr. Martha Boulos, MD

Sleep Medicine

4 Ratings
Dr. Martha Boulos, MD

Dr. Adel Boulos-Mikhaiel, MD

Neurology

4 Ratings
Dr. Adel Boulos-Mikhaiel, MD

Dr. Sara Bouraee, DPM

Podiatric Foot & Ankle Surgery

39 Ratings
Dr. Sara Bouraee, DPM

Dr. Leo Bowers, MD

Family Medicine

4 Ratings
Dr. Leo Bowers, MD

Dr. Debra Boyer, MD

Family Medicine

7 Ratings
Dr. Debra Boyer, MD

Dr. John Brady, MD

Family Medicine

36 Ratings
Dr. John Brady, MD

Dr. Bonnie Brooks, MD

Internal Medicine

1 Ratings
Dr. Bonnie Brooks, MD

Dr. Jason Browder, DO

Internal Medicine

49 Ratings
Dr. Jason Browder, DO

Dr. James Burton III, MD

Family Medicine

4 Ratings
Dr. James Burton III, MD

Dr. Matthew Caldwell, MD

Anesthesiology

2 Ratings
Dr. Matthew Caldwell, MD

Dr. Amy Campbell, MD

Family Medicine

6 Ratings
Dr. Amy Campbell, MD

Dr. Glenn Campbell, MD

Ophthalmology

26 Ratings
Dr. Glenn Campbell, MD

Dr. Robert Campolattaro, MD

Orthopedic Hand Surgery

24 Ratings
Dr. Robert Campolattaro, MD

Dr. Daniel Carvallo, MD

Anesthesiology

Dr. Daniel Carvallo, MD

Dr. Lisa Casanova, MD

Obstetrics & Gynecology

11 Ratings
Dr. Lisa Casanova, MD

Dr. David Chang, MD

Hematology

3 Ratings
Dr. David Chang, MD

Dr. Lawrence Chang, MD

Dermatology

20 Ratings
Dr. Lawrence Chang, MD

Dr. Danielle Chase, MD

Emergency Medicine

2 Ratings
Dr. Danielle Chase, MD

Dr. Destiny Chau, MD

Anesthesiology

Dr. Destiny Chau, MD

Dr. Lakshmi Chaudhuri, MD

Family Medicine

Dr. Lakshmi Chaudhuri, MD

Dr. Ravi Chhatrala, MD

Gastroenterology

1 Ratings
Dr. Ravi Chhatrala, MD

Dr. Naga Chigurupati, MD

Pulmonary Disease

8 Ratings
Dr. Naga Chigurupati, MD

Dr. Lind Chinnery, MD

Internal Medicine

12 Ratings
Dr. Lind Chinnery, MD

Dr. Allen Ciuffo, MD

Cardiology

13 Ratings
Dr. Allen Ciuffo, MD

Dr. Thomas Clark, MD

Bariatric Surgery

8 Ratings
Dr. Thomas Clark, MD

Dr. Harold Cloud Jr, MD

Family Medicine

4 Ratings
Dr. Harold Cloud Jr, MD

Dr. William Coker Jr, MD

Dermatology

2 Ratings
Dr. William Coker Jr, MD

Dr. Andrew Cole, MD

Emergency Medicine

1 Ratings
Dr. Andrew Cole, MD

Dr. Elizabeth Cooper, MD

Internal Medicine

25 Ratings
Dr. Elizabeth Cooper, MD

Dr. Robin Corbett, MD

Gastroenterology

20 Ratings
Dr. Robin Corbett, MD

Dr. Dennis Cruff, MD

General Surgery

5 Ratings
Dr. Dennis Cruff, MD

Dr. Khalil Dahdah, MD

Nephrology

1 Ratings
Dr. Khalil Dahdah, MD

Dr. AnnMarie Defiglio, MD

Internal Medicine

27 Ratings
Dr. AnnMarie Defiglio, MD

Dr. William Dehart, DO

Dermatology

18 Ratings
Dr. William Dehart, DO

Dr. William Delacey, MD

Cardiology

4 Ratings
Dr. William Delacey, MD

Dr. Deepak Deshmukh, DO

Vascular Surgery

2 Ratings
Dr. Deepak Deshmukh, DO

Renee Dial, PA

Physician Assistant (PA)

Renee Dial, PA

Dr. Farid Din, MD

Family Medicine

Dr. Farid Din, MD

Dr. Walter Dixon, MD

Emergency Medicine

Dr. Walter Dixon, MD

Dr. Nequita Dowling, MD

Family Medicine

15 Ratings
Dr. Nequita Dowling, MD

Dr. Denise Duhon, MD

Internal Medicine

3 Ratings
Dr. Denise Duhon, MD

Dr. Timothy Duncan, MD

Gastroenterology

Dr. Timothy Duncan, MD

Dr. Michael Eggert, MD

Critical Care Medicine

8 Ratings
Dr. Michael Eggert, MD

Dr. David Eich, MD

Cardiology

7 Ratings
Dr. David Eich, MD

Dr. Jonathan Eisner, MD

Gastroenterology

22 Ratings
Dr. Jonathan Eisner, MD

Dr. Charlie Faulk, MD

Obstetrics & Gynecology

19 Ratings
Dr. Charlie Faulk, MD

Dr. Colin Findlay, MD

Internal Medicine

1 Ratings
Dr. Colin Findlay, MD

Dr. Anthony Fisher, MD

Family Medicine

8 Ratings
Dr. Anthony Fisher, MD

Dr. Gregory Fitzharris, MD

Colorectal Surgery

10 Ratings
Dr. Gregory Fitzharris, MD

Dr. Elena Flagg, MD

Rheumatology

28 Ratings
Dr. Elena Flagg, MD

Dr. Mark Fleming, MD

Oncology

11 Ratings
Dr. Mark Fleming, MD

Dr. Stephen Foxx, MD

Diagnostic Radiology

Dr. Stephen Foxx, MD

Dr. Albert Francis Jr, MD

Family Medicine

21 Ratings
Dr. Albert Francis Jr, MD

Dr. Vernon Francis, MD

Cardiology

3 Ratings
Dr. Vernon Francis, MD

Dr. Steven Fuhrman, MD

Critical Care Medicine

Dr. Steven Fuhrman, MD

Dr. Marian Gaber Saad, MD

Internal Medicine

Dr. Marian Gaber Saad, MD

Dr. Jason Garrison, MD

Undersea & Hyperbaric Medicine

Dr. Jason Garrison, MD

Dr. Renato Gata Jr, MD

Family Medicine

9 Ratings
Dr. Renato Gata Jr, MD

Provider Reviews

He is an excellent doctor! He really takes the time to listen to your problems and I strongly recommend him to you. He talks you through everything and I really couldn’t ask for a better doctor!

Oct 13 2019

Review for Dr. Ali Baalbaki, MD

Great care from Dr. Bak, he was thorough, reassuring, caring and explained things in a way we could understand. Complete professional!

Oct 08 2019

Review for Dr. Matthew Bak, MD

Oct 07 2019

Review for Dr. William McAllister IV, MD

I have 100% confidence in Dr. Eich. His staff is wonderful and he is a very caring provider who will always answer questions. I never feel rushed when I have an appointment.

Oct 07 2019

Review for Dr. David Eich, MD

The very best Orthopaedic Doctor anywhere in Va. He is compassionate and his expertise in surgery is outstanding. My shoulder replacement was a success. Please consider using Dr Payne and this practice for all your Orthopaedic needs.

in Hampton, VA - Oct 07 2019

Review for Dr. Loel Payne, MD

He operated on me four and a half years ago. Thanks to his skill in getting all of my bladder cancer, it has not returned. He also told me to quit smoking or the cancer probably would come back. It was hard but I did quit. I have so much to be thankful by choosing him.

Oct 04 2019

Review for Dr. Geoffrey Kostiner, MD

Oct 01 2019

Review for Dr. Aida Atiq, MD

I am truly so happy with Dr. Constance Okeke's medical treatment of my multiple eye issues. She readily answered all of my concerns, and was able to treat my eye pressure with medicines to which I wasn't allergic. She is truly a treasure!

Sep 28 2019

Review for Dr. Constance Okeke, MD

Dr Payne has helped me for almost 4 yrs. My health is Better because of his care.Very Grateful for Sure.

Sep 24 2019

Review for Dr. Loel Payne, MD

Sep 23 2019

Review for Dr. Constance Okeke, MD

Sadly dishonest!!! Charges insurance for office procedures not performed!!!

Sep 23 2019

Review for Dr. Gregory Schultz, OD

in Hampton, VA - Sep 21 2019

Review for Dr. Charlotte Moore, DO

Sep 20 2019

Review for Dr. Nicholas Sablan, MD

I have already recommended Dr. Payne to family and friends,

in Hampton, VA - Sep 19 2019

Review for Dr. Loel Payne, MD

Very knowledgable, friendly, and effectively quick.

in Chesapeake , VA - Sep 18 2019

Review for Dr. Loel Payne, MD

Concerned of problem and mental health easy to talk to

in Hampton, VA - Sep 18 2019

Review for Dr. Loel Payne, MD

As far as I can tell, he did a great job on my knee.

Sep 18 2019

Review for Dr. Loel Payne, MD

As far as I can tell, he did a great job on my knee.

Sep 18 2019

Review for Dr. Loel Payne, MD

Sep 18 2019

Review for Dr. Mark Fleming, MD

Sep 18 2019

Review for Dr. Fred Lindsay, DO

What a great relief! New shoulder is great! Nothing like my horrible experience with the other shoulder done elsewhere. Walked out of same-day surgery on my own.

Sep 18 2019

Review for Dr. Loel Payne, MD

I was recently treated at Sentara care plex. Dr. Edu Mohammed Was my caring physician I was extremely satisfied with the level Care and professionalism he provided. Thank you so very much

Sep 17 2019

Review for Dr. Edu Mohammed, MD

Excellent Doctor. Listens and cares about you and your issues.

Sep 17 2019

Review for Dr. Keith Taylor, MD

My experience was wonderful. Very friendly staff and awesome Physical Therapy staff..

in Newport News, VA - Sep 16 2019

Review for Dr. Loel Payne, MD

Sep 13 2019

Review for Dr. Nicholas Sablan, MD

Thanks to Dr. Payne and the staff. I couldn't be more pleased with my care.

in Gloucester Point, VA - Sep 11 2019

Review for Dr. Loel Payne, MD

A true professional I could not of asked for a better Doctor to treat my shoulder injury.

in Hampton, VA - Sep 06 2019

Review for Dr. Loel Payne, MD

Dr Ridley is truly a doctor who cares about his patients. My Husband went into the hospital with chest pains, and he made sure we understand the medical issues he was having and answerd all of our questions and concerns. I recommend him every time someone is looking for a cardiologist.

Sep 06 2019

Review for Dr. Derrick Ridley, MD

My wife and I would like to express our sincere thanks to Dr. Okeke for her compassionate and thorough consultation for my wife’s glaucomatous/cataract condition after a retina surgery. We are very happy to find such an excellent specialist like her in town.

Sep 06 2019

Review for Dr. Constance Okeke, MD

Compassionately helpful during a critical situation. Excellant staff!

Sep 05 2019

Review for Dr. Robin Corbett, MD

This Dr was polite gentle and very nice. I would highly recommend someone to go see him the ladies in the office was great.

Sep 05 2019

Review for Dr. Jason Birkel, DPM

Been with Dr. Hyman since 1980 he is the best. Listens to me and treats problem. Just a about my whole family goes to him

Sep 04 2019

Review for Dr. Lawrence Hyman, MD

I've been going there since 2016 and have had no complaints. He helped me lose 69 pounds. He listens to all of my concerns and offers suggestions and solutions. Staff is friendly and accommodating. Very happy with this endocrinologist!

Aug 22 2019

Review for Dr. Abay Taddesse, MD

Aug 22 2019

Review for Dr. Kenneth Putland, MD

I would not have anyone else do my surgery but Dr. Payne. He does an excellent job and is a very compassionate surgeon.

in Hampton, VA - Aug 22 2019

Review for Dr. Loel Payne, MD

Been seeing her for 3 years. Does me ok . Alot of referals secondary to my visits , but ok .

in Hampton, VA - Aug 22 2019

Review for Dr. Concepcion Aspili, MD

Dr Roesen is a jewel, including the staff. Never once was I made to feel embarrassed and my toes were a mess. I thank them all for their courteous service

Aug 21 2019

Review for Dr. Howard Roesen, DPM

Aug 21 2019

Review for Dr. Peter Vonu, MD

He did my left shoulder. He is an Excellent surgeon and Doctor. Explains what the problem is very throughly.

Aug 20 2019

Review for Dr. Loel Payne, MD

Thank you so much for my new knee. Dr. Payne you are guifted.

in Spring grove, VA - Aug 19 2019

Review for Dr. Loel Payne, MD

I think he's the best doctor in the world when it comes to the heart

Aug 17 2019

Review for Dr. Derrick Ridley, MD

Aug 16 2019

Review for Dr. Colin Kingston, MD

Aug 15 2019

Review for Dr. John Lasater, MD

Aug 13 2019

Review for Dr. Albert Francis Jr, MD

Professional and friendly. timely service Highly recommed Dr. Wagner

Aug 11 2019

Review for Dr. Alan Wagner, MD

Aug 09 2019

Review for Dr. Gloria Jackson, MD

Aug 09 2019

Review for Dr. Marc Barbella, DPM

Appointments are always on time and Dr. Kostiner is always open to a good discussion of my problem and the various solutions to it

Aug 05 2019

Review for Dr. Geoffrey Kostiner, MD

I had a very positive experience with Dr Kanter. He was very professional and did an excellent job on my skin.

Aug 04 2019

Review for Dr. Mark Kanter, MD

Dr Kostiner has always been up front about how things are going.

Aug 01 2019

Review for Dr. Geoffrey Kostiner, MD

Location

Sentara Careplex Hospital

3000 Coliseum Dr, Hampton, VA 23666