Sentara Careplex Hospital

72%

Patients that would definitely recommend
2% higher than the national average


Sentara Careplex Hospital is a medical facility located in Hampton, VA. This hospital has been recognized for America's 250 Best Hospitals Award™, Patient Safety Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020, 2019)

Top 5% in the nation for consistently delivering clinical quality

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Stroke Care Award™ (2021)

Superior clinical outcomes in the care and treatment of stroke

Bariatric Surgery Excellence Award™ (2021, 2019)

Superior clinical outcomes in bariatric (weight loss) surgery

Joint Replacement Excellence Award™ (2021, 2019)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™ (2021, 2020, 2019)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Stroke Care Excellence Award™ (2020)

Superior clinical outcomes in the care and treatment of stroke

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Bloodstream infection following surgery

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Sentara Careplex Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Sentara Careplex Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Nov 20 2020

Review for Dr. Quinn

Cataract surgery

Nov 19 2020

Review for Dr. Campbell

Dr. Sablan is an amazing doctor. He gives you all the information you need when being treated as far as what your options are and what he believes would best benefit your treatment. He has a wonderful bedside manner; and is a doctor I would recommend to my friends and family.

Nov 17 2020

Review for Dr. Sablan

She’s nice but takes more than a day to return patient calls, not super impressed with her ability to diagnose. Sent me for a bunch of tests I didn’t need to the tune of $2000. Appears to listen and then bounce around throwing out ideas until something sticks.

Nov 17 2020

Review for Dr. Campbell

The only complaint that I have is that no one got in touch with me before hand to tell me about the 200 dollar co- pay. Other than that, everything was excellent.

Hazel Warren Nov 17 2020

Review for Dr. Campbell

Location

Sentara Careplex Hospital

3000 Coliseum Dr, Hampton, VA 23666

Frequently Asked Questions

Where is Sentara Careplex Hospital located?

Has Sentara Careplex Hospital won any recent awards from Healthgrades?

Does Sentara Careplex Hospital score well in safety ratings?