Mountain States Health Alliance - Norton Community Hospital

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Mountain States Health Alliance - Norton Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Mountain States Health Alliance - Norton Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Mountain States Health Alliance - Norton Community Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Providers

100 15th St NW Norton, VA 24273undefined mi
716 Spring Ave SE Ste 204A Wise, VA 24293undefined mi
716 Spring Ave SE Ste 204A Wise, VA 24293undefined mi
1490 Park Ave NW Ste 5 Norton, VA 24273undefined mi
Dr. Christopher Bruner, DOEmergency Medicine
Dr. Christopher Bruner, DO
100 15th St NW Norton, VA 24273undefined mi
338 Coeburn Ave SW Norton, VA 24273undefined mi
624 Park Ave NE Ste 624 Norton, VA 24273undefined mi
Dr. Anya Cope, DOHospital Medicine
Dr. Anya Cope, DO
2 Trillium Way # 306 Corbin, KY 40701undefined mi
276 Fieldstone Dr Jonesville, VA 24263undefined mi
1490 Park Ave NW Ste 3 Norton, VA 24273undefined mi
411 W Main St Wise, VA 24293undefined mi
Dr. Roy Deel, DOInternal Medicine
Dr. Roy Deel, DO
100 15th St NW Norton, VA 24273undefined mi
100 15th St NW Norton, VA 24273undefined mi
338 Coeburn Ave SW Norton, VA 24273undefined mi
127 Callahan Ave Appalachia, VA 24216undefined mi
Dr. Roseann Freundel, DOObstetrics & Gynecology
Dr. Roseann Freundel, DO
102 15th St NW Bldg 3 Norton, VA 24273undefined mi
Dr. Mirle Girish, MDCritical Care Medicine
Dr. Mirle Girish, MD
1410 Tusculum Blvd Ste 2300 Greeneville, TN 37745undefined mi
Dr. Eric Groen, DOInternal Medicine
Dr. Eric Groen, DO
20201 Crawford Ave Olympia Fields, IL 60461undefined mi
Dr. Garland Haines, MDDiagnostic Radiology
Dr. Garland Haines, MD
100 15th St NW Norton, VA 24273undefined mi
408 N State of Franklin Rd Ste 31 Johnson City, TN 37604undefined mi
Dr. Rimon Ibrahim, MDInternal Medicine
Dr. Rimon Ibrahim, MD
310 3rd St NE Norton, VA 24273undefined mi
Dr. David Ison, MDInternal Medicine
Dr. David Ison, MD
1519 Main St Sneedville, TN 37869undefined mi
Dr. John Jenkins, DOInternal Medicine
Dr. John Jenkins, DO
716 Spring Ave SE Ste 204A Wise, VA 24293undefined mi
Dr. Anand Karsan, MDEmergency Medicine
Dr. Anand Karsan, MD
640 S State St Dover, DE 19901undefined mi

Location

Mountain States Health Alliance - Norton Community Hospital

100 15th St NW, Norton, VA 24273