Lewisgale Medical Center

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Orthopedic Surgery Award™ (2020)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2020, 2019, 2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Vascular Surgery Excellence Award™ (2020)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Orthopedic Surgery Excellence Award™ (2019, 2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Lewisgale Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Lewisgale Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%45%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Jul 06 2020

Review for Dr. Gustafson

Dr. Keeley is very friendly and professional. He is very thorough in his exam. He takes the time to really listen to me and explain things well. All of the staff in the office are very friendly and helpful. I definitely recommend Dr. Keeley for your OB/GYN needs.

Jennifer Lockhart Jul 06 2020

Review for Dr. Keeley

Very knowledgeable. Has an immense amount of experience. Very effective at explaining the implications of various avenues of treatment. Listened attentively. Explained thoroughly.

Josh B. Jul 05 2020

Review for Dr. van der Linden

All of my visits have been great. Dr. Bowls takes the time to make sure you understand your meds and how thay work. There is no long wait and she always has a smile. If you're looking for a good doctor look no further.

Chris Furrow Jul 04 2020

Review for Casey Bowles

Dr. Nobbee is the best. I would highly recommend. His staff is very courteous and your appointment time is respected.

Mike Harmon Jul 04 2020

Review for Dr. Nobbee

Dr. Gustafson is an excellent physician. I truly would not want to see anyone else. His staff is always sweet and considerate. I highly recommend his practice.

Jo Anne S. Goad Jul 04 2020

Review for Dr. Gustafson

I was worked in very quickly due to urgency of the referral and to continue with my fertility treatments, which are time sensitive. He was very pleasant and listened to what I had to say. Thankfully I don’t have to go back to see him but I will definitely recommend him to others.

Kim Jul 04 2020

Review for Matthew Bowles

Our recent visit with Dr. Nobbee was as great as always!! He is such an exceptional doctor! Gary and I have been going to him for many years now. He and his staff are always wonderful! We feel very blessed to such a great physician!

Rhonda Renee' Smart Jul 04 2020

Review for Dr. Nobbee

Always eager to help you. I have never had a problem getting in to see him when I have a problem.

Kenneth Jul 04 2020

Review for Steven Williams

Dave Cohan Jul 03 2020

Review for Dr. Jha

Very pleased with results,,helped save my life

charles Hoskins Jul 02 2020

Review for Dr. Maiolo

Dr Mitchell is very dedicated to his patients well being and is very thorough in his analysis of office visits. I am very fortunate to have him as my primary care physician and highly recommend him.

Charles Hoskins Jul 02 2020

Review for Dr. Mitchell

Dr. Whitten is one of the best doctors in Roanoke. He answers all questions and is very thorough, caring and kind. I would certainly recommend his services.

jj Jul 01 2020

Review for Dr. Witten

Yes I already have. She is very concerned about her patients health

Jul 01 2020

Review for Casey Bowles

dr. gross has been my dermatologist for several years. my experience has always been very good. his examinations are thorough and i go away confident that my needs have carefully been attended too. the staff are friendly and professional. i have and would recommend dr. gross to family and friends.

Jul 01 2020

Review for Dr. Gross

If you want a physician that listens to your concerns and helps you choose good options, then Dr Chetna Jha is a good choice.

Jun 30 2020

Review for Dr. Jha

Lelia Kay Webster Jun 30 2020

Review for Dr. Hakanson

Surgery followup, remove stiches

Eric Hall Jun 30 2020

Review for Laurie Moyer

Dr Jha is very caring and always takes time to listen to any concerns I might have. I have had several internal medicine doctors through the years, but she is the very best. I highly recommend her!

D. McDaniel Jun 30 2020

Review for Dr. Jha

I’ve been seeing Dr Gross for a number of years. I don’t go as regularly as I should but he is very thorough and all of the staff is great to work with.

Jun 29 2020

Review for Dr. Gross

Never wait long. Very thorough. Very kind. Very cheery.

Jun 29 2020

Review for Dr. Karri

Dr. Mitchell takes outstanding care of me. I consider myself fortunate that he is my physician. I unreservedly recommend him to anyone seeking a first class doctor.

Thomas Wood Jun 29 2020

Review for Dr. Mitchell

Jun 29 2020

Review for Dr. Nguyen

Dr. Mitchell provides me with outstanding care. I consider myself fortunate to have him as my physician.

Thomas Wood Jun 29 2020

Review for Dr. Mitchell

Faye Cox Jun 29 2020

Review for Dr. Nobbee

As always waiting time was short and the exam was efficient and informative, and Dr. Nobbee answered all questions and explained everything so a lay person could easily understand. I think Dr. Nobbee is the best Doctor in Roanoke and I feel fortunate to have him as my doctor!!

Jin Brock Jun 29 2020

Review for Dr. Nobbee

Professional and through

Jun 28 2020

Review for Dr. Mitchell

I cannot say enough about Mark Bowles. He is very professional but also makes a patient feel very Comfortable to ask questions . Also his nurses have been great with the same professional attitude as Mark Bowles.

Minnix Jun 28 2020

Review for Matthew Bowles

Always listens to all my concerns and works to better my health.

Jerry Custer Jun 28 2020

Review for Alisha Oliver

K Tucker Jun 27 2020

Review for Dr. Walsh

Patricia Thurston Jun 27 2020

Review for Dr. Voekler

Judy TC Jun 27 2020

Review for Dr. Jha

Trish Jarrett Jun 26 2020

Review for Dr. Nobbee

Dr. Campbell is a wonderful doctor! She has always been very informative and helpful in explaining things to me, and I am an autistic adult. I always feel very comfortable there, and her nurses and staff are just lovely to work with! I definitely recommend!

Jun 26 2020

Review for Dr. Campbell

Dr. Jha is prepared before she comes in the patient room and gets to the important health issues promptly and is patient answering questions.

Lawrence E. Webb, Jr. Jun 26 2020

Review for Dr. Jha

Dr. Goldstein is always very nice and listens to problems and he always considers my health first. He is a very good doctor.

Billie Capaldo Jun 25 2020

Review for Dr. Goldstein

Dr. Gross is just the best. I actually enjoy my appointments. The facility is clean and nice and staff is top notch. Thank You

Albert Lucas Jun 25 2020

Review for Dr. Gross

Arrived 15 minutes early and was received into office nearly appointment time. Staff friendly and knowledgeable.Covid distancing in place. Physician reviewed previous test and explained clearly in terms easy to understand.

Alvin Nida Jun 25 2020

Review for Dr. Maiolo

Great Pediatrician! Highly recomand.

Hana Jun 24 2020

Review for Dr. Bouldin

Latonya Fuell-White Jun 24 2020

Review for Dr. Harding

I am always pleased with the care that I receive from Dr. Maiolo and the nursing staff and the ladies that work at the front desk. Thank you for your service and dedication.

Sadie Weddle Jun 24 2020

Review for Dr. Maiolo

JTaylor Jun 23 2020

Review for Dr. Maxfield

Dr. Torre has experience that can be trusted. My last visit was very limited waiting time. He took the time to explain to me what treatment was needed and what to expect going forward.

Ricky Martin Jun 23 2020

Review for Dr. Torre

Informative and clear able to explain in a way that is easy to understand

Jun 23 2020

Review for Dr. Karri

I have been going to Dr. Gross for a number of years. He has always given me careful examinations and compassionate care.

Barrry Goodwin Jun 22 2020

Review for Dr. Gross

I had an appointment on June 18, 2020. As always Dr. Maxfield was very easy to talk to and answered all my question in terms that were easy to understand. I highly recommend her services to anyone looking for a good ophthalmologist.

Jun 22 2020

Review for Dr. Maxfield

This was a very positive visit. Dr Dorsey took the time to listen and even time to figure a solution to my issue. Thank you Dr Dorsey. Carolyn Jamison

Carolyn Jamison Jun 22 2020

Review for Dr. Dorsey

Dr Nobbee has been our family physician for +-20 years. He is Awesome, caring, informative, listen.....I’m not sure there are enough adjectives.

Ann F Jun 22 2020

Review for Dr. Nobbee

As always, my visit to Angela Coleman was exceptional. Angela is thorough, thoughtful and attentive to my needs. I will always recommend Angela's service..

Peggy B Davies Jun 22 2020

Review for Angela Coleman

Dr. Karri & her staff are always prompt, courteous, efficient & attentive. Dr. Karri takes time to talk to me & review my bloodwork & examine me. Any time I call the office, someone there was able & willing to help. I highly recommend Dr. Karri & her staff.

Patricia F. Amos Jun 22 2020

Review for Dr. Karri

Very professional and caring, he takes time to listen.

Jun 22 2020

Review for Dr. Keeley

Dr put me at ease answered questions and has a sense of humor

Robert Wright Jun 22 2020

Review for Dr. Nguyen

VERY TO THE POINT, DISCUSSED MY PAST VISITS ABOUT MY HEART BEING IN AFIB. EXPLAINED WHY AND WHAT SHE IS PLANNING FORTHE FUTURE FOR ME. DO LIKE HER SYSTEM OF TRYING TO KEEP MY HEART IN REGULAR RYTHUM.

Charles Obenchain Jun 22 2020

Review for Alisha Oliver

Patricia B. Ballard Jun 21 2020

Review for Dr. Durham

Debra Robertson Jun 21 2020

Review for Laurie Moyer

On time. Went smooth. Took time with me. Very professional appointment.

John Jun 21 2020

Review for Dr. Goldstein

Wellness checkup. It is always a great experience to sit and talk with Dr Nobbee. He is knowledgeable and always willing to listen and give great advice. I'm a very happy long term patient.

David Boyd Jun 21 2020

Review for Dr. Nobbee

Can't say enough good things about Dr. Nobbee and his staff are always very polite and professional.

They are always prompt, it would be a rare occasio Jun 21 2020

Review for Dr. Nobbee

Dr Currie is an incredible Doctor and person

Carol Rydell Jun 20 2020

Review for Dr. Currie

Matt Bowles is an excellent provider. He listened and answered any and all questions. He was very supportive of my decisions concerning diet, testing and treatment plan. I waited no more than 5 minutes in the waiting room. Rita, his nurse was very friendly and helpful when setting up testing.

Jun 19 2020

Review for Matthew Bowles

Excellent doctor, great staff.

Jun 19 2020

Review for Dr. Gustafson

Dr. Campbell is caring and concerned about her patients' physical and mental health. She takes the time to answer questions. About ten years ago, she found that I have Factor V Leiden mutation. I feel lucky to have her for my doctor.

Giles County Jun 18 2020

Review for Dr. Campbell

I am very grateful to have Micah Jones as my doctor. His empathy is much appreciated.

Eugene Hassler Jun 18 2020

Review for Dr. Jones

Dr Jha has been my physican for many years. Dr Jha, always takes time to listen and answer your questions. She is the best. As far as appointment scheduling Robert McCormick is always friendly and very attentive to getting you an appointment. You Go Robert.

Judy Oliver Jun 18 2020

Review for Dr. Jha

My appointment with Dr. Mitchell went great. He is thorough and very cordial. I highly recommend Dr. Mitchell.

Jun 18 2020

Review for Dr. Mitchell

Semi-annual exam. Dr. Gross is the best.

Jun 17 2020

Review for Dr. Gross

Excellent doctor and staff! Dr. Gustafson took the time to address all of my concerns during my appointment.

Kim Jun 17 2020

Review for Dr. Gustafson

Have noises in ears. Having a hearing test. Also had wax removed from ears.

Gloria Hopkins Jun 17 2020

Review for Dr. Gross

Charles Salmon Jun 17 2020

Review for Dr. Johnson

Jun 17 2020

Review for Dr. Currie

Kay Atkins Jun 16 2020

Review for Dr. Nguyen

Dr. Volker is my family physician. She listen and provides fantastic health services. I highly recommend Dr. Volker for her professional demeanor.

Greg Mercado Jun 16 2020

Review for Dr. Voekler

Dr. Keeley is a wonderful doctor. He asks all the right questions and he makes you feel very comfortable. He also listens to and answers all the questions you may have. I will continue to see him as my doctor.

Erica Puckett Jun 16 2020

Review for Dr. Keeley

Samantha Smart is always very friendly, very open to questions and gives good advice on problems presented.

Mary Lynn Nelson Jun 15 2020

Review for Samantha Smart

Dr. Jha alway takes time to ask about any health issues, never appears to rush you. Very thorough during your visit.

Joseph Duffy Jun 15 2020

Review for Dr. Jha

Always a good visit....front staff professional, nurses as well. Dr. Elechi is the best!

Denise Hicks Jun 15 2020

Review for Dr. Elechi

Outstanding; This physician, Dr Vashist Nobbee is second to none.

Jim Sholes Jun 15 2020

Review for Dr. Nobbee

This was a 7:40 am appt. , the employees were very pleasant and I did not wait more than 5 or 6 minutes. Dr. Elechi was very pleasant and helpful. I had an awful migraine the day before and he was sympatheic and prescribed some meds to have if needed.

Kelley Jun 14 2020

Review for Dr. Elechi

Charles S. Wertalik Jun 14 2020

Review for Matthew Bowles

Jun 14 2020

Review for Dr. Nobbee

Very friendly timely

Dawn lecas Jun 14 2020

Review for Dr. Gross

he is the best doctor I've ever had. He helps me keep on track with my wellness. I am a vet & have most of my stuff done at the VA but he recommends testing for my medical needs...

Jun 14 2020

Review for Dr. Nobbee

Hands down THE best OB ever! Takes time with his patients, listens and he helps you make the best informed decisions for you. He’s delivered my last 3 babies and I highly recommend him to everyone!

Hannah S Jun 14 2020

Review for Dr. Harding

LB is great! I have been seeing her for 3+ years for arthritis in my thumb. She is right on selecting where to inject the steroid and each injection lasts longer that I would expect. Recommend her with complete confidence.

Diane Jun 11 2020

Review for Laurie Moyer

All parties were knowledgeable ,friendly and attentive to the needs of myself As the patient and used small amounts of humor to help ease the tension in a serious health matter. I would recommend them to any one.

Joseph Spears Jun 10 2020

Review for Alisha Oliver

Linda & Robert Hart Jun 10 2020

Review for Dr. Haider

Went fine.

Laura H Persinger Jun 10 2020

Review for Laurie Moyer

I have been a patient of Denise Dillingham for years. She is a very caring and knowledgeable PA. If I have a medical question or concern, she always takes time to explain and offer suggestions to improve my health.

Lynn Berry Jun 09 2020

Review for Denise Dillingham

Excellent care ,easy to talk to ,listens and explains everything so that you understand.

Richard Maszon Jun 09 2020

Review for Alisha Oliver

Excellent Doctor, has looked after me for many years and she keeps me healthy. My appointment was on time, listened to me and answered all my questions and gave me the advice i needed. Great appointment and if I have any questions I can get answers quickly on the LG Physicians health portal.

John Milliron Jun 09 2020

Review for Dr. Jha

Dr Elechi takes his time to explain and genuinely likes his patients.

Jun 09 2020

Review for Dr. Elechi

I felt welcomed to the office from the front staff, to the nurse, to the Doctor and Nurse Practitioner to the check out staff. Very knowledgeable and would Very highly recommend!!

Jun 08 2020

Review for Dr. Poffenberger

Have always received prompt medical services and treatments

Melvin "Buddy" French Jun 08 2020

Review for Dr. Bayliss

Been seeing Dr. Johnson for several years and have always received prompt and excellent medical treatment and services. I highly recommend him to my friends

Melvin "Buddy" French Jun 08 2020

Review for Dr. Johnson

Absolutely Great! Dr. Smith is wonderful. She really cares about her patients :) So easy to talk too. Thank you :)

Stephanie Warren Jun 08 2020

Review for Megan Smith

I saw Steven Williams, PA-C for a recheck of my broken foot. He was friendly and professional, listened and answered all my questions. Also very prompt. Would highly recommend him. The entire office staff was great as well.

Jun 08 2020

Review for Steven Williams

Location

Lewisgale Medical Center

1900 Electric Rd, Salem, VA 24153