John Randolph Medical Center

63%

Patients that would definitely recommend
7% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2018, 2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
65%

Patients who gave a rating of 9 or 10
4% lower than the national average

63%

Would definitely recommend
7% lower than the national average

John Randolph Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%74%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

John Randolph Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

My husband and I have been patients of Dr. Clay since he joined the practice. He is one of the best we have ever been to. I recommend Dr. Clay and Fray to lots of people. My husband has also been seen by Dr. Farooq, nurse Barbara. They are great too!

May 21 2020

Review for Dr. Clay

Dr Mariscalo is very professional & always listens to my complaints with my knees. He gives me several options & doesn't pressure me at all. He is super!

Jo Ann Williams May 20 2020

Review for Dr. Mariscalco

He explain what he was going to do for my thumb

May 20 2020

Review for Dr. Rawles

Dr. Clay gives a thorough examination and is a personalble knowledgeable doctor.

nancy winn May 18 2020

Review for Dr. Clay

Had a very nice follow up visit with Marie. Marie is a knowledgeable, kind and caring person. Never in a hurry and she takes the time to listen to you. Would recommend her in a heart beat.

Hope H, Dodd May 17 2020

Review for Mary Davis

Took time to explain details of the problem.

May 16 2020

Review for Dr. Rawles

Excellent. Dr. Miller is the best, Courteous, thorough, very knowledgeable. He did both of knee replacements and I highly recommend him to anyone who will listen !

Myra W May 16 2020

Review for Dr. Miller

Love that Dr Clay always listens to your medical problems and has an answer. Always makes you feel comfortable and never seems like he is rushed. He takes time for you. I recommend him to everyone.

Cora Shannon Smith May 15 2020

Review for Dr. Clay

Mark May 15 2020

Review for Dr. Khan

Very efficient and competent. Excellent listener, considered total health picture and provided good options.

Joanne May 14 2020

Review for Dr. Mariscalco

Virtual visits have worked very well

Lee Helis May 14 2020

Review for Dr. Parisi

I have been looking for years for a female doctor who will take time to listen and understand what you need. Dr. Eley has far exceeded these expectations and I can’t thank her enough. I have finally found MY doctor!!

Cindy May 13 2020

Review for Dr. Eley

Dr. Clay is awesome. I am glad he is my doctor.

Richard Gates May 12 2020

Review for Dr. Clay

James Pell May 12 2020

Review for Dr. Parisi

I had a very good experience with Dr. Clay. We were able to talk about my concerns and he explained everything in a way that I understood. I appreciate his patience with me and all of my concerns. The staff were very polite and professional as well. Great Experience.

Visit May 11 2020

Review for Dr. Clay

Have been going to Dr. Lemite for about 20 years and have never had a reason to not return. Excellent bedside manner and staff was also great.

Bernadette May 11 2020

Review for Dr. Lemite

Dr. Clay is very knowledgeable and caring. He listens to you and does whatever he can to solve your problems. He explains things in a way that is clearly understandable. I feel very comfortable with him.

May 11 2020

Review for Dr. Clay

Very clean office. Nice staff.

May 09 2020

Review for Dr. Eley

He checks on me on a regular basis, he is genuinely concerned with my heart health, and I am sure he takes care of his other patients as well. I recommend him and his practice to all my friends

Perry Kennedy May 08 2020

Review for Dr. Joyner

Dr. Parisi is a great doctor. Really listens and helps come up with solutions to my sleep issues.

Misty Smith May 07 2020

Review for Dr. Parisi

6 month CPAP checkup. As effective as possible given the telework environment.

Fred Rojek May 07 2020

Review for Dr. Parisi

He is very professional and easy to speak with. Quite knowledgeable, yet he covets the information to you easily. Certainly would recommend him.

May 07 2020

Review for Dr. Parisi

Deborah Wagner-Barber May 07 2020

Review for Dr. Parisi

Promptly taken to patient room. Nurse & Doctor both with safety protection. Effective communication.

May 07 2020

Review for Dr. Parisi

He was very pleasant and took time to explain everything

May 06 2020

Review for Dr. Rawles

One of the Best things that Primary Health Group-Appomatox did, was to hire MARY DAVIS,FNP. She always puts the care of here patients First.

Vincent Manieri May 03 2020

Review for Mary Davis

DDL May 01 2020

Review for Dr. Shah

Dr. Saumil Shah is the BEST!! He's my husband's doctor and he's AMAZING!! Just make an appointment and see for yourself!!

Apr 30 2020

Review for Dr. Shah

The best doctor I have seen so far. He actually cares about his patients and takes extra time to make sure that you are okay and understand everything that is going on. Very professional and their staff followed up promptly when I had questions. I would highly recommend

Sam Miele Apr 30 2020

Review for Dr. Morris

Apr 30 2020

Review for Dr. Parisi

Frankie Contratto Apr 30 2020

Review for Dr. Morris

Took her time, listened and easy to work with.

Jeff Apr 24 2020

Review for Dr. Eley

Excellent doctor. Explains things very well. Wish all doctors had his personality!

Apr 24 2020

Review for Dr. Herzog

Apr 23 2020

Review for Dr. Morris

Dr. Parisi was thorough in his discussion with me pertaining to my yearly check up.

Apr 23 2020

Review for Dr. Parisi

Terry Lynn Apr 23 2020

Review for Dr. Flynn

My visit this time a Face Time visit but really was all I needed.

William Janosik Apr 23 2020

Review for Dr. Eley

Great practice. Very knowledgeable healthcare providers that take time to listen to you and provide you with quality Care.

Apr 23 2020

Review for Dr. Clay

Mary Davis was great. She listens and cares. Staff is great too.

Tabitha Sale Apr 21 2020

Review for Mary Davis

My visit was a follow up visit and it was a “virtual “ visit. Everything was smooth, friendly, and on time.He was very pleasant & answered questions & explained things I was unsure about

Apr 21 2020

Review for Dr. Parisi

Very thorough

Elissa Lynn Apr 21 2020

Review for Dr. Parisi

Quick and efficient. Thorough and detailed response to questions. Video visit also went well.

CPAP addicted Apr 21 2020

Review for Dr. Parisi

Very easy to talk to

Apr 21 2020

Review for Dr. Parisi

Very pleased.

Janet Bouyelas Apr 21 2020

Review for Dr. Parisi

Seanna Apr 18 2020

Review for Dr. West

Dr McLane really helped my mother who was having trouble breathing during an illness. He was responsive and explained the treatment follow up steps clearly. His staff was helpful arranging the equipment rental we needed.

Apr 16 2020

Review for Dr. McLane

My visit was a follow up visit and it was a “virtual “ visit. Everything was smooth, friendly, and on time. Also I felt safer, given the pandemic situation, and lastly, I did not have to spend the time or the gas going to the office.

winston barnes Apr 15 2020

Review for Dr. Parisi

Wonderful doctor who listens and is very attentive. Easy to get appointments, his staff and the front office staff are great!!

Elisa Apr 14 2020

Review for Dr. Parisi

Amazing physician. Provided outstanding bedside care. Extremely intelligent doctor. Strongly Recommend.

Karim Ghanem Apr 13 2020

Review for Dr. Proulx

I was very impressed with how effeciently and competently my visit was conducted; from registration through assessment to councelling by Dr Joyner. The staff made me feel comfortable and welcomed during every phase of the visit.

Robert A Hamilton Jr Apr 12 2020

Review for Dr. Joyner

Dr. Kumar is an excellent physician. I appreciate his professionalism as well as his knowledge of cardiovascular disease.

Apr 08 2020

Review for Dr. Kumar

He was very pleasant & answered questions & explained things I was unsure about.

Apr 07 2020

Review for Dr. Parisi

Barbara Severson Apr 03 2020

Review for Dr. Lee

Dr. Jaraith is a wonderful doctor. He genuinely cares for his patients and makes himself availablel when needed. Also, great supportive staff.

MK Apr 03 2020

Review for Dr. Jairath

I have been a patient of Dr. Johns for over 10 years. He is always easy to get an appointment with, and has taken great care of me. His staff is first rate and always eager to help.

Papa Hud Mar 31 2020

Review for Dr. Johns

My visit was to address an issue with my knee. I found the staff very cordial, my wait time excellent and Dr. Miller very through with his exam and explanation of my problem

Mar 31 2020

Review for Dr. Miller

Dr.Herzog is professional and compassionate. He was very attentive , answered my questions and listened to my areas of concerned at both visits. He is very personable and engaging. He made me feel important and worth his time! I would definitely recommend Dr. Herzog!

Mar 31 2020

Review for Dr. Herzog

Dr Zakaria has helped me more than any Physican. His injections always help. I have had many other injections with other Drs. that never helped.

Mar 31 2020

Review for Dr. Zakaria

My visit with Dr.Clay was great. I told him my problem and he immediately knew what was wrong with me. He prescribed medication and I am feeling much better. Dr. Clay is wonderful.

Elizabeth Y Winfield Mar 28 2020

Review for Dr. Clay

Dr. Farooq has been wonderful. I have heart failure and she has ensured that I have had the correct medicines, sent me to the best specialists, and treated me extremely kind. My daughter has anxiety issues and is comfortable with her as well. Definitely take a chance!

TW Mar 28 2020

Review for Dr. Farooq

Had an ingrown toenail. Dr Wax was very professional and quickly performed the operation with very little pain or discomfort. I highly recommend Dr Wax for this procedure.

Mike M. Mar 28 2020

Review for Dr. Wax

Melissa Stabler Mar 25 2020

Review for Dr. Herzog

Dr Clay is a blessing to me. He and his staff are always very friendly and professional. I feel he really CARES and takes time to see that you understand what you need.

Donald C. Hunter Mar 24 2020

Review for Dr. Clay

Very professional, thorough and timely. Used terminology relative to the examination that was easy to understand.

Terry Carter Mar 24 2020

Review for Dr. Parisi

Professional, friendly staff.

Mar 20 2020

Review for Dr. Miller

N2NiceThings Mar 19 2020

Review for Dr. Sarna

Mar 19 2020

Review for Dr. Eley

Denise R. Taylor Horne Mar 18 2020

Review for Dr. Eley

Mary Davis is very helpful explaining things. She is extremely through about finding an answer to your problem

Mar 18 2020

Review for Mary Davis

Dr. Mariscalco was very attentive and professional. I was glad to have his services available to me when I needed help with my knee problem.

Mar 17 2020

Review for Dr. Mariscalco

An excellent visit to the doctor

Robert Rightmyer Mar 15 2020

Review for Dr. Clay

P. Blevins Mar 13 2020

Review for Dr. Miller

Ears acting up due to sinuses, believe change of seasons allergies. Gave me some nose spray.

Wil Horton Mar 13 2020

Review for Dr. Clay

Randall Hoffman Mar 13 2020

Review for Dr. Shah

He is good

solit Allen Mar 11 2020

Review for Dr. Miller

Dr. Lee has been great with my wife and my self, very profesional and straight to the point, profesional staff from beginning to the end of the procedure.

Mar 07 2020

Review for Dr. Lee

Thorough. Listens and helps you understand what your medical condition is without quick assessment

Mar 07 2020

Review for Dr. Halabi

Highly experienced and skilled. Dr. Datta and his Staff are courteous, friendly and helpful. Dr. Datta gives the time to provide the best care and options. He will walk you through each step of your procedure, before and after. I highly recommend this Surgeon.

Mar 06 2020

Review for Dr. Datta

Doctor Clay provides the best help I have ever had.. I gave up my Endocrinologist for him to take over everything.. Takes his time, explains in laymans terms to understand.. Very responsive on everything..

Joe nester Mar 05 2020

Review for Dr. Clay

I received a quick and extremely professional service that identified the cause of my pain with a plan to solve the problem

Gary Faison Mar 04 2020

Review for Dr. Mariscalco

Hopefully I can meet him soon as he comes highly recommended. I'm counting the days until my first appt. with Dr. Nord.

My maiden name is Ryan and I'm affirming my first Mar 04 2020

Review for Dr. Nord

Everyone including Dr. Eley are so nice and polite.

Mar 03 2020

Review for Dr. Eley

The best Dr ever!! So thankful for finding a physician that actually helps & listens!!

Alisa M Shearin Mar 03 2020

Review for Dr. Zakaria

Timely, courteous,efficient, knowledgeable.

Mar 02 2020

Review for Mary Davis

Mary Davis has always listened to what was going on with me and helped me and provided me with good health care.

Mar 02 2020

Review for Mary Davis

I met Dr. West five years ago when he treated my mother for stage 3a uterine cancer. Her surgery went well and she continued with chemo and radiation treatments. For the past three years she has been cancer free.

Kathy Kinsey Mar 01 2020

Review for Dr. West

I think Dr.Saraiya is the most caring and dedicated Dr. that I have seen in a long time ; I really owe him a lot for helping me to save my leg.

B. Lowery Feb 29 2020

Review for Dr. Saraiya

Dr. Guerette is the best surgeon in Virginia! Do not go to anyone else if you need robotic surgery for prolapse issues. I had robotic surgery and it changed my life. His nurse Jennifer is the sweetest woman who is kind and considerate of your issues.

Patty Jones Feb 29 2020

Review for Dr. Guerette

Dr Herzog obviously cares very much about what he does. He is very capable, caring, confident, and opinionated! I appreciated his expertise and complete honesty.

Kristine Feb 28 2020

Review for Dr. Herzog

Janis Gleason Feb 28 2020

Review for Dr. Clay

This was my 2nd successful shoulder surgery with him. Always professional and yet very personable.? I always recommend him to my friends

John Tillett Feb 27 2020

Review for Dr. Mariscalco

I have all wonderful things to say about Dr Eley. However, I had an appointment for labs only. The wait was too long with those who came much later than I going first. Not acceptable.

Maggie Wilkinson Feb 27 2020

Review for Dr. Eley

Dr. Guerette is extremely kind and spends time with the patient making sure that they understand exactly what is happening to cause their embarrassment and discomfort. I would HIGHLY recommend him to every woman that I know with incontinence problems.

Feb 21 2020

Review for Dr. Guerette

I made a last minute appointment for a skin condition that had "popped" up and was assigned to Mary Davis. I was pleased with her questions, concerns, and her diagnosis. The medication she prescribed is working and I'm a happy camper.

Barry Feb 21 2020

Review for Mary Davis

It was my 6 month check up to keep tabs on my cholestral and blood pressure and to make sure the medications are doing their job. I was very pleased with Dr. Clay in the manner of which the visit was done.

Feb 20 2020

Review for Dr. Clay

Jackie Green Feb 20 2020

Review for Dr. Mariscalco

Location

John Randolph Medical Center

411 W Randolph Rd, Hopewell, VA 23860