John Randolph Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
64%

Patients who gave a rating of 9 or 10
5% lower than the national average

64%

Would definitely recommend
6% lower than the national average

John Randolph Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%49%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

John Randolph Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%58%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Caring doctor who takes time with his patients

May 04 2021

Review for Dr. Cangcuesta

Candace Apr 23 2021

Review for Dr. Park

Great dr listens to your questions very kind

Apr 23 2021

Review for Dr. Mahavadi

Rebekah Townes Apr 22 2021

Review for Dr. Shah

I feel confident that he is a physician who is well-trained and experienced as a cardiac electrophysiologist. I can think of nothing negative.

John F Pagels, Ph.D. Apr 19 2021

Review for Dr. Joyner

Location

John Randolph Medical Center

411 W Randolph Rd, Hopewell, VA 23860

Frequently Asked Questions

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