CJW Medical Center - Chippenham

73%

Patients that would definitely recommend
3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 250 Best Hospitals Award™ (2020)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2020)

Superior clinical outcomes in knee and hip replacement

Labor and Delivery Excellence Award™ (2017)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

73%

Would definitely recommend
3% higher than the national average

CJW Medical Center - Chippenham

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

CJW Medical Center - Chippenham

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Dr. Thurston is always caring and thorough.

Danny Johnson May 22 2020

Review for Dr. Thurston

Dr Ladisci is physician every women should have. Last visit was on schedule, very thorough check up exam in perfect setting.

Vera S Gospodnetic May 22 2020

Review for Dr. Ladocsi

Janet Wall May 22 2020

Review for Dr. Dietz

I received the best care and I am more than pleased the results of my knee replacement surgery

May 22 2020

Review for Dr. Birmingham

Routine follow-up, Dr. Breeden easy to talk to, not in a rush, excellent

May 22 2020

Review for Dr. Breeden

My husband and I have been patients of Dr. Clay since he joined the practice. He is one of the best we have ever been to. I recommend Dr. Clay and Fray to lots of people. My husband has also been seen by Dr. Farooq, nurse Barbara. They are great too!

May 21 2020

Review for Dr. Clay

Joseph R. Ryan May 21 2020

Review for Dr. Nedeff

I love Dr Boyce. He has always treated me like I am the only person he has to see. Never rushes. Very quiet and kind demeanor. I have recommended him on many occasions

Tei Yeatts May 21 2020

Review for Dr. Boyce

Dr. Dietz has been really good at explaining the complex. I really appreciate the time she spends with me each visit. She is infomative about what we should do on the next visit regarding tests, etc. A good report last visit makes it all the better. I would recommend her to anyone.

Steve Conner May 20 2020

Review for Dr. Dietz

Dr. Young really explains things well.

May 20 2020

Review for Dr. Young

Dr Mariscalo is very professional & always listens to my complaints with my knees. He gives me several options & doesn't pressure me at all. He is super!

Jo Ann Williams May 20 2020

Review for Dr. Mariscalco

Professional, knowledgeable and thorough

May 20 2020

Review for Dr. Young

He explain what he was going to do for my thumb

May 20 2020

Review for Dr. Rawles

I am very satisfied with Dr. Hinson care He is very detail and thorough !! Very professional He cares about my health . I do recommend my family and friends to see Him.

May 20 2020

Review for Dr. Hinson

Dr Birmingham was awesome! He explained everything and answered my questions. He was professional and caring. He examined my leg and provided exceptional care and great knowledge. I will only see him from now on!!!

Tina Barlow May 19 2020

Review for Dr. Birmingham

Dr. Ladocsi is caring and takes the time to make sure that you understand what she is explaining to you and then will ask you if you understand and have any further questions.

Karen R May 19 2020

Review for Dr. Ladocsi

I like Dr Pendyal and would gladly recommend her.

May 19 2020

Review for Dr. Pendyal

Jimbo VanLandingham May 18 2020

Review for Dr. Cutter

Dr. Clay gives a thorough examination and is a personalble knowledgeable doctor.

nancy winn May 18 2020

Review for Dr. Clay

Semi-annual check-up-all good!

RJames May 17 2020

Review for Dr. Denisko

Was on time...no excessive waiting. Very detailed and on point. Very informative.

John Harding May 17 2020

Review for Dr. Stringer

Dr. Ladosci is a wonderful gynecologist. She is knowledgeable and thorough. She takes her time to listen to you and address any concerns you may have. I wish I could have her as my primary physician.

D.Payne May 17 2020

Review for Dr. Ladocsi

Irene Shields May 17 2020

Review for Dr. Hahn

Lawrence Scott May 17 2020

Review for Dr. Schulman

Took time to explain details of the problem.

May 16 2020

Review for Dr. Rawles

Doctor arcarese cares for his patients explain your problems very well so the patient may understand problem he is very patient a very caring doctor and those are far and few between.

Betty. Hubbard May 16 2020

Review for Dr. Arcarese

One of the best Doctors I have ever interfaced with, to the point, listened and understanding of the issues.

Dale May 16 2020

Review for Dr. Harris

Excellent. Dr. Miller is the best, Courteous, thorough, very knowledgeable. He did both of knee replacements and I highly recommend him to anyone who will listen !

Myra W May 16 2020

Review for Dr. Miller

Excellent clinician. Thorough in explaining, comforting during procedure and patient's well being is his priority. Dr. Crowl is simply the best!!!

Michael West May 16 2020

Review for Dr. Crowl

Love that Dr Clay always listens to your medical problems and has an answer. Always makes you feel comfortable and never seems like he is rushed. He takes time for you. I recommend him to everyone.

Cora Shannon Smith May 15 2020

Review for Dr. Clay

Mr. J May 15 2020

Review for Dr. Lentz

Due to current conditions, visit was conducted via telephone. As a long time (30+years) patient of Dr. James I was comfortable with this arrangement. Thankfully I have not had any major health issues and our visit went smoothly.

May 15 2020

Review for Dr. James

Very efficient and competent. Excellent listener, considered total health picture and provided good options.

Joanne May 14 2020

Review for Dr. Mariscalco

Doctor Franks is a great doctor and surgeon. He listens to your questions and gives down to earth answers . Thank You !

Great Doctor and Surgeon ! May 14 2020

Review for Dr. Franks

Have seen Dr Cutter for 25yr as he’s the best

May 13 2020

Review for Dr. Cutter

She listens to her patients and not just force her opinion.

May 13 2020

Review for Dr. Neth

Perfectly scheduled, great doctor.

PATRICIA C FRAENZEL May 13 2020

Review for Dr. Ladocsi

Follow up appt. regarding my dental appliance for sleep apnea. Have a follow up with the dentist in June and Dr Schulman requested I have the dentist forward those results to him also.

Ron Edling May 13 2020

Review for Dr. Schulman

Prompt friendly and informative.

May 13 2020

Review for Dr. Harris

Excellent provider, very professional! He takes time listening to your concerns and explains in detail his treatment plan.

May 13 2020

Review for Dr. Harris

Dr. Clay is awesome. I am glad he is my doctor.

Richard Gates May 12 2020

Review for Dr. Clay

Joann Liebgott May 12 2020

Review for Dr. Gocke

Aaron May 12 2020

Review for Karli Seefried

Very Likely! He took the time to get to know me as a person and not just the condition

Wayne Francisco May 12 2020

Review for Dr. Harris

Always goes above and beyond for me! There is never a wait, easy to communicate with, and truly cares about her patients. 10/10!

Arielle May 12 2020

Review for Dr. Bowers

Visit went fine.pleased with Dr Birmingham

ARTHUR WAGNER May 12 2020

Review for Dr. Birmingham

Good, caring and thorough service and follow-up!!

JEANNETTE BALTHASER May 11 2020

Review for Dr. Carter Jr

Dr. Jim’s is personable and pays attention to detail. He always addresses my healthcare concerns. I like the fact that he has been seeing patients at the Clover Hill location.

May 11 2020

Review for Dr. Jima

I had a very good experience with Dr. Clay. We were able to talk about my concerns and he explained everything in a way that I understood. I appreciate his patience with me and all of my concerns. The staff were very polite and professional as well. Great Experience.

Visit May 11 2020

Review for Dr. Clay

John Lasseter May 11 2020

Review for Dr. Arcarese

Dr. Clay is very knowledgeable and caring. He listens to you and does whatever he can to solve your problems. He explains things in a way that is clearly understandable. I feel very comfortable with him.

May 11 2020

Review for Dr. Clay

Very,very happy having Dr. White as my doctor.

Mary S Jones May 10 2020

Review for Dr. White

Routine annual appointment. Great doctor whom I trust.

May 10 2020

Review for Dr. Ladocsi

It was excellent

May 10 2020

Review for Dr. Lucas

Telefon W/ DR. Cella. All items concerning my health answered.

May 10 2020

Review for Dr. Cella

Wallace Mahanes May 10 2020

Review for Dr. Schulman

John Watlington May 10 2020

Review for Dr. Lentz

Dr. Stephen Thurston and Dr.. Obannon are probably the two top neurologists in the state of Virginia. Their professionalism, bedside manner and knowledge is unparalleled.

T. Shaw May 09 2020

Review for Dr. Thurston

Dr. Brown is excellent and knowledgeable. Very down to earth and shows she cares.

May 09 2020

Review for Dr. Brown

Dr. Julius is always attentive, identifies several options for treatment, and teaches you how to follow the plan that you jointly come up with. He is very patient and willing to accommodate your needs to assist you with following the treatment.

May 09 2020

Review for Dr. Julius

Dr. Neth is a wonderful doctor. She is very caring, very thorough in her examinations and always listens before making a diagnosis. She does not make you feel rushed in any way. I am happy with her as my family physician.

Linda Fears May 08 2020

Review for Dr. Neth

P. Pendergrass May 08 2020

Review for Dr. Birmingham

Most arrogant dr I've ever been to. He talked down to me and my father as if to try to make us feel dumb. Spent very little time with us. Worst experience I've ever had at dr appt by far!

May 08 2020

Review for Dr. Kim

Very Good. Dr Vedina has been and is an excellent Doctor. Always has my best interest at heart.

John Byrd May 08 2020

Review for Dr. Vedina

I was in major back pain and couldn't get to my doctor in Lynchburg. Call the day of my pain and got a appointment for that day and they took very good care of me.

Anthony Morrison May 08 2020

Review for Dr. Ayres

He checks on me on a regular basis, he is genuinely concerned with my heart health, and I am sure he takes care of his other patients as well. I recommend him and his practice to all my friends

Perry Kennedy May 08 2020

Review for Dr. Joyner

I have been a patient here since 1987, when itI always receive a friendly welcome. The staff is helpful and responsive.

Sharon May 07 2020

Review for Dr. Pendyal

viola m hicks May 07 2020

Review for Dr. Julius

Very cordial and helpful. Solved my issue.

Samuel Taliaferro May 07 2020

Review for Dr. Bogle

Great, he's a compassionate, professional doctor and very thorough.

Brenda Yeager May 07 2020

Review for Dr. Kerr

I received a cortisone injection which has provided me with much relief! Very happy with my visit.

Lynda Vickers-Smith May 07 2020

Review for Dr. Wind Jr

Michael Maloney May 07 2020

Review for Dr. Bundy

I was contacted very quickly about my problem. We discussed on the phone my options. I was satisfied with our plan of care.

May 06 2020

Review for Dr. Breeden

A great visit from the receptionist at the front desk, to seeing Dr. Nedeff. He and his staff are a wonderful group of people to have on your side.

Gwen Lawson May 06 2020

Review for Dr. Nedeff

Fast and quick Dr Nedeff is vet professional and knowledgeable

May 06 2020

Review for Dr. Nedeff

Dr. Wind and the staff at OrthoVirginia were great. This is my second time seeing Dr. Wind for a different issue.

Mike May 06 2020

Review for Dr. Wind Jr

He was very pleasant and took time to explain everything

May 06 2020

Review for Dr. Rawles

He is the best

K Hicks May 05 2020

Review for Dr. Gospodnetic

During my appointment with Dr. Woolley I felt comfortable with his mannerism and explanation of my medical condition. Excellent bedside manner and spoke to me in terms I understood.

Maxey May 05 2020

Review for Dr. Woolley

Dr. Boyce is excellent. Very informative. Very down to earth and I enjoy my appointments with him . Highly recommend !

Robert Porter May 05 2020

Review for Dr. Boyce

Dr. Ayers is always efficient, concerned and professional. His nurse is helpful and efficient.

Judy May 05 2020

Review for Dr. Ayres

Very friendly, take time to listen to patients' concerns, very knowledgeable, always opened to patient's questions.

Basanga Matala-tala May 05 2020

Review for Dr. Jima

Dr. Hardy is very nice and a kind person. His staff are nice and helpful. I would recommend him to anybody.

Michael Wilson May 04 2020

Review for Dr. Hardy

Due to the corona virus I had a teleconference with Dr. Cella and her nurse Molly. They were just as thorough as they are when I go in and see them in person. I would recommend Dr. Cella to any of my friends. She is a very caring physician.

May 04 2020

Review for Dr. Cella

I was perfectly satisfied with the quality of my meeting with Dr. Hinson, as always.

Joseph Walsh May 04 2020

Review for Dr. Hinson

June and Steve Murphy May 04 2020

Review for Dr. Carl

Dr. Malhotra is a great listener. She was timely with our scheduled time which cut down on having to wait during these difficult days. Dr. Malhotra is very considerate and took additional time to discuss my concerns.

May 04 2020

Review for Dr. Malhotra

Fast and efficient, staff is always friendly.

May 04 2020

Review for Dr. Marshall

The man listens and communicates well. His ability to understand your situation and problem solve is excellent. I love this man and trust him fully. And Cindy on front is a sweetheart.

James taylor May 04 2020

Review for Dr. White

I've been a patient of Dr. Thurston's for almost 23 years. I have always found him to be very through & professional.

Sandra C. Parrish May 04 2020

Review for Dr. Thurston

Dr Harris works with what helps you and concerns on keeping your health the best. Listens and caring willing to suggest options always surgery or medication.

Caring Neurologist May 04 2020

Review for Dr. Harris

Sherri Harris May 03 2020

Review for Dr. Breeden

Dixie Mehta May 03 2020

Review for Dr. Wittman

Never wait long. Always steers me in the right direction. Gets the job done!

May 03 2020

Review for Dr. Bogle

Dr Carter is amazing! Very informative and kind. Quick biopsy and virtually painless biopsy. He has the sweetest nurse and there was almost zero time spent in the waiting room. Called me with my results personally which came back very quickly

May 02 2020

Review for Dr. Carter Jr

Visit for bone on bone knee issues.

Linda K Phillips May 02 2020

Review for Dr. Wind Jr

Location

CJW Medical Center - Chippenham

7101 Jahnke Rd, Richmond, VA 23225