Chesapeake Regional Medical Center

64%

Patients that would definitely recommend
6% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bariatric (weight loss) surgery

Labor and Delivery Excellence Award™ (2019)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
63%

Patients who gave a rating of 9 or 10
6% lower than the national average

64%

Would definitely recommend
6% lower than the national average

Chesapeake Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%75%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%59%66%

Chesapeake Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%53%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%63%73%

Providers

Provider Reviews

Mary Martin Jul 10 2020

Review for Dr. Singh

Dr. Mendu is very pleasant and professional. She answered all my questions and made me feel super comfortable about my care. I will continue to have Dr. Mendu as my GI doctor.

Cynthia Sanford Jul 09 2020

Review for Dr. Mendu

She helped me to navigate a severe case of vestibular neuritis. She is kind, thoughtful, compassionate and extremely competent. Best doc I’ve ever received care from!

Sara Jul 07 2020

Review for Alexis Gurecki

Very nice to talk to and he is willing to answer all questions. Very personable and knowledgeable.

Jul 06 2020

Review for Dr. Cross

KRichardson Jul 03 2020

Review for Dr. Waters

Ronald Lauster Sr Jul 02 2020

Review for Dr. Gamsey

I absolutely love Dr. Light's practice. They are so responsive to anything that comes up and they are thorough and thoughtful in every situation. They have literally saved me life a few times. I feel so lucky that this is my family practice@

Tammy DiCaprio Jul 02 2020

Review for Dr. Light

He is a caring doctor who wants the best for his patients.

Cherie Jul 01 2020

Review for Dr. Dandalides

Very attentive, caring and knowledgeable. Takes time to really listen and pursue options. Goes above and beyond to help.

R Maddrey Jun 30 2020

Review for Dr. Anjum

Very professional and efficient. Thank you for your wonderful care.

Cherie Tunney Jun 30 2020

Review for Dr. Mendu

Dr Backens is always very professional and It’s very easy to understand his directions and diagnosis. Excellent Doctor.

Joanne Picataggi Jun 30 2020

Review for Dr. Backens

VJS Jun 30 2020

Review for Dr. Gamsey

Dr. Robinson was very clear and direct with my care. He spent a good deal of time with me and did not rush to get out of the room. I thought he took the appropriate time and was very clear with all my options.

Jun 29 2020

Review for Dr. Robinson

Dr.Kanter is a great person.He's never to busy to explain everything to his patients. We respect him and know he is very in tune with us.

Susan Jun 29 2020

Review for Dr. Kanter

Dr. Rahman is awesome! He performed my appendectomy laparoscopically. After the procedure, took the time to explain what he did. During my follow up appointment, he answered all my questions.

Jun 29 2020

Review for Dr. Rahman

Dr McDermott and staff are caring and dedicated. He spends time with you and really listens. They go above and beyond

Don Marcari Jun 29 2020

Review for Dr. McDermott

I have been a patient of Dr. Bakens for several years. He is patient kind and always takes as much time as needed to answer any questions or concerns. He even calls you to go over tests results personally. Would highly recommend him .

Jun 27 2020

Review for Dr. Backens

Dr. Makdisi is very informative & compassionate when concerning my health.

Jun 27 2020

Review for Dr. Makdisi

Dr Gaglione is the best primary physician I have ever seen. She takes whatever amount of time to get to the bottom of my illness. I trust her judgement and diagnostic abilities. I highly recommend Dr Gaglione!

Jeffrey Watson Jun 26 2020

Review for Dr. Gaglione

Visit concerned heart functioning, resulting in recommendation for a pacemaker. Currently conducting labs.

Susan Callnin Jun 26 2020

Review for Dr. Kanter

Dr. Light is awesome. He always take his time with you. He talks with you not at you. The biggest bonus to me is that he looks you in the eyes when talking to you, and he really listens. If I hear of anybody looking for a good doctor, I will recommend Dr. White.

Dorothy Haynesworth Jun 26 2020

Review for Dr. Light

I highly recommend Dr. Steven Dandalides to everyone. He is professional, caring, and knows all the information about gastroentology.

Frances Mariconda Jun 26 2020

Review for Dr. Dandalides

Jun 26 2020

Review for Dr. Kanter

He is just the best ... can trust that his advice is in my best interest

Margaret Powers Jun 26 2020

Review for Dr. Backens

JR Conkle Jun 26 2020

Review for Dr. Light

Wait time on hold to notify office I had arrived was very long. After that fine.

Jun 26 2020

Review for Dr. Backens

She is patient and thorough and kind. Best doctor in town!

Jun 26 2020

Review for Dr. Hart

Just awesome! Covers all the bases. Great Dr.

Bill Jun 25 2020

Review for Dr. Gaglione

Jun 25 2020

Review for Dr. Robinson

Dr.Dandelides listens intently and follows through. He is thorough and remembers previous issues. He does his homework and research. He is dedicated and won’t give up until you are comfortable as possible or healthy.

Tiffany Manning Byrum Jun 25 2020

Review for Dr. Dandalides

Dr Prom has a great understanding of the anatomy and has always identified my problems. Very clear communication on the issues and how to fix/prevent. Would highly recommend.

Jun 25 2020

Review for Dr. Prom

Dr. Jordan has a great sense of humor but she also maintains professionalism.. She explains everything clearly. I'd recommend her to any woman seeking ob/gyn care. Her team is magnificent. The office is always clean and the staff is friendly.

LisaD Jun 24 2020

Review for Dr. Jordan

Dr. Chad Manke diagnosed and performed surgery replacing my left shoulder. His work is superb, care is thorough, and he is an easy and pleasant doctor to communicate with. As a 70 yr. old, I would recommend him without reservations! Great Doc!

Jun 22 2020

Review for Dr. Manke

Dr. Sullivan and his staff were great They were informative caring and just made the whole testing thing so much easier I strongly recommend this doctor

Jun 22 2020

Review for Dr. Sullivan

Dr. Rahman is a great Doctor, his smoothing voice and his calm demeanor is welcoming.

Rohan Simmons Jun 21 2020

Review for Dr. Rahman

Dr. Prom takes the time to listen and makes sure he understands why I am there. He helps me to understand how my body works together, underlying conditions and all. He helps relieve the symptoms better than any doctor ever has!

Helen Hall College Jun 20 2020

Review for Dr. Prom

My experience was very good. He is compassionate, made me feel comfortable, and made a well-thought out medical decision for my surgical procedure. His surgical teams were caring.

Frances C. Amos Jun 20 2020

Review for Dr. Rahman

Dr. Kanter is wonderful. He was very thorough and happy to answer questions. That is something very rare these days and I will definitely be coming back !!??

Pam Herman Jun 20 2020

Review for Dr. Kanter

Very thorough and considerate. Look forward to many years of service with him as my family physician.

Randy Jun 20 2020

Review for Dr. Backens

Faron Lewis Jun 19 2020

Review for Dr. Singh

It was very pleasant everyone was polite and communicated with me He explained everything to me so i would understand He was very pleasant.

Jun 19 2020

Review for Dr. Dandalides

Doctor Backens Is The Best.! My Favorite Doctor Ever.!!! Where Ever He Go. I Follow.!!!

Troy Williams Jun 19 2020

Review for Dr. Backens

Donna Byrne Jun 19 2020

Review for Dr. Backens

He is very professional and efficient.

Carlotta Jun 19 2020

Review for Dr. Sullivan

Dr. Is a compassionate and up to date cardiologist. His patient care is meticulous. I would not hesitate to recommend him.

Jun 19 2020

Review for Dr. Kanter

Dr. Backens is extremely personable and thorough in his treatment, whether in-person or by virtual appointment. He has addressed all of my needs and put my mind at ease about all matters.

Cynthia White Jun 19 2020

Review for Dr. Backens

I followed Dr. Backens from his previous practice because he has consistently shown me a high level of professionalism and topnotch healthcare. This recent visit was more of the same great service.

M. H. Jun 19 2020

Review for Dr. Backens

My husband crushed his elbow. Dr Manke put him back together, and it healed beautifully. He gave us the facts, explained how he was going to fix it, and then guided us through his recovery. I highly recommend Dr Manke.

The Morans Jun 18 2020

Review for Dr. Manke

What a great experience I had in the doctor’s office this morning! I wasn’t expecting it but that’s exactly how I felt after I left Dr. Repole this morning! She gets it, she understands and takes the time to listen to what you’re saying! I was so relieved to finally find a doctor I can talk to!!

Lynda Jun 18 2020

Review for Dr. Repole

Was professional and also very friendly. Saw know worries regarding covid 19. Appointment on time. Very satisfied with entire experience.

M. Daye Terry Jun 18 2020

Review for Dr. Sullivan

Dr. Prom is a great doctor. He listens well and offers suggestions on treatments while explaining each one. Makes you feel very comfortable.

Jane H. Jun 18 2020

Review for Dr. Prom

Very thorough. Great at explaining. Takes time to ensure options are clear. Great guy.

Paul smith Jun 18 2020

Review for Dr. Prom

Dr Shoba Mendu is a great and highly knowledgeable and explains everything well. She spent enough time to go over in details. I will definitely recommend to anyone ??

Everest Jun 17 2020

Review for Dr. Mendu

Michelle B Jun 16 2020

Review for Dr. Ziglar

From SMOC, I have seen Dr Guinand, who I followed from another center. I like his mannerisms and how he proactively deals with the current and future issues. On the other two doctors I've met with (Dr Rapp which I will never see again) and Dr Iiams, I've been searching for other alternatives.

Jun 16 2020

Review for Dr. Guinand

Dr. Light is my new PCP as I’m newer to the area. I was very impressed with his knowledge and professionalism. In addition the environment of his practice is very clean, and his staff are professional. Great guy! I highly recommend him!

Mike Jun 15 2020

Review for Dr. Light

I have been a patient of Dr. Freeman for over 30 years. He is a trustworthy, caring and knowledgeable doctor. He is easy to talk to and gives good advice.

Susan Etheredge Jun 14 2020

Review for Dr. Freeman

Jun 13 2020

Review for Dr. Tiongco

Dr. Zenette Leao, is great. She was very nice and gentle during my exam. She is very knowledgeable. I had 2 other gynecologists before her. She is the best!

Misty L Gibson Jun 12 2020

Review for Dr. Leao

Dr. Light has an easygoing, friendly bedside manner. Treats you like a friend. He explains everything in a down to earth easy to understand way.

Mike C Jun 12 2020

Review for Dr. Light

Dr. Sullivan is one of the very best. Always professional, always listens and always does everything he can for his patients. 10/10

S. Nielsen Jun 12 2020

Review for Dr. Sullivan

Very kind & compassionate. Tries to listen to me, the patient. He has always done what's in my best interest, not the norm or based on someone else.

S.B. Jun 12 2020

Review for Dr. Kanter

Caring and knowledgeable. Easy to deal with, always upbeat and personable.

Bruce and Sandra Kastel Jun 12 2020

Review for Dr. Kanter

Telehealth follow-up appointment. She's always thorough and very professional, really has a vested interest in my current and my future health goals.

Jenny Jun 12 2020

Review for Dr. Gaglione

First time seeing DrBackens , my previous family medicine physician retired. I’d used Dr.Fenderson for 35 years. I was impressed with Dr.Backens’ thoroughness and listening skills. All questions were answered and at no time felt rushed.

Tom Leavitt Jun 12 2020

Review for Dr. Backens

Minimal wait, Social distancing is practice in the office. The staff are all very nice and friendly. My doctor is very thorough.

Amy Jun 12 2020

Review for Dr. Hart

Dr Light is very caring and takes the time to listen and answer your questions.

Jun 12 2020

Review for Dr. Light

Dr Kanter is extremely professional but at the same time he cares deeply for his patients. He never rushes and takes all the time needed to treat heart problems. Not only is he the best specialist I have had, he makes his patients comfortable in his presence!!!

Jeffrey Watson Jun 12 2020

Review for Dr. Kanter

Dr. G is always very interested in my progress towards my goals. I always look forward to our visits.

Jun 12 2020

Review for Dr. Gaglione

Dr. Ziglar is my pcp. She is the absolute best doctor ever. Tells you like it is and that’s what I always want in a doctor.

Jeff S. Jun 12 2020

Review for Dr. Ziglar

Genuine care and palpable compassion throughout my visit.

Jun 11 2020

Review for Dr. Light

Jun 11 2020

Review for Dr. Robinson

Dan Jun 11 2020

Review for Dr. Singh

Very professional and caring. The ver best Doctor I have been associated with in my health care. Excellent.

Andrew Adkins Jun 11 2020

Review for Dr. Backens

Dr Rivera is A+ In my book. He has a calming manner. Gives me the details I need and always makes time to answer questions.

A. Carotenuto Jun 11 2020

Review for Dr. Rivera

I am very thankful for Dr. Proms expertise and help with my overall health.

Jun 11 2020

Review for Dr. Prom

Dr. Prom is thorough when conducting exams. He listens and encourages you to ask questions. He is very patient. I never feel like he is rushing me through my appointment.

Patty Jun 11 2020

Review for Dr. Prom

Dr. Light is very courteous and was very helpful in zelle iating my symptoms and suggestions to improve them

Jun 10 2020

Review for Dr. Light

He was very professional and polite.

Jun 10 2020

Review for Dr. Tiongco

I have had several procedures performed by Dr Brian Sullivan. I have found him to be personally approachable, technically proficient, and clinically sound - overall an excellent GI specialist. I would highly recommend him to anyone seeking such services.

Jun 09 2020

Review for Dr. Sullivan

Dr Dandalides was the Dr who determined that I had severe Crohn's Disease. He has been an excellent Dr who has effectively taken care of me. I have been a patient of his since 2011.

Iris Whidbee Jun 09 2020

Review for Dr. Dandalides

I am a longtime patient of Dr Dandalides and over this extended time, I have always received excellent care. I trust him with my life and I take his recommendations very seriously. I look forward to maintaining my patient -doctor relationship with Dr Dandalides for a long time.

Ezio DiBelardino Jun 09 2020

Review for Dr. Dandalides

More than I thought the doctor was great and very thoughtful and mostly he listen to me and I felt like he really cared about my health, THANKS

Wanda Crute Jun 07 2020

Review for Dr. Backens

Shaun Carroll Jun 06 2020

Review for Dr. Furia

Doctor Rosenfeld does not listen to his patients needs. This doctor is very passive and not empathetic. He was sooo rough during my cystoscopy and disregard my pain during the procedure. I also had other issues he didn’t address I will never go here again.

Jun 06 2020

Review for Dr. Rosenfeld

Answered all my concerns about recent prescription change

Davina Jun 05 2020

Review for Dr. Hart

Dr. Hart is always very thorough and caring with me. I always get all of my questions answered. I feel like she cares about what happens to me. I recently had a virtual visit with her and got the same attention as an in person exam.

Arlene Rusnak Jun 05 2020

Review for Dr. Hart

Virtual Visit - Great visit with Dr Freeman. I wouldn’t see anyone else. Always friendly and professional. I trust him a lot.

Jun 05 2020

Review for Dr. Freeman

Dr. Backens is a phenomenal physician. He truly cares for his patients and treats the person not a statistic or disease.

Edna R. Jun 05 2020

Review for Dr. Backens

Dr.Kanter has been a life saver! He performed a procedure for me 20 years ago that changed my life forever! I will always be indebted to him forever! Thank you so much!!!!

Karen Vess Jun 05 2020

Review for Dr. Kanter

DW Jun 04 2020

Review for Dr. Gaglione

Excellent doctor's visit. Everyone was attentive to my needs and very informative

Charles Deloatch Jun 04 2020

Review for Dr. Prom

Very satisfied with treatment and my problem was addressed. Highly recommend him to others seeking medical treatment.

Jun 04 2020

Review for Dr. Prom

Dr. Reed is known as the best Lupus Doc in the region and for good reason. He listens, helps you come up with a plan and is very thorough. Great bedside manner and wonderful support staff. Zero complaints.

Eleise Jun 02 2020

Review for Dr. Reed

Every time I visit Dr. Kirven's office, from the front desk, the Nurses and Dr. Kirven and his Assistant, I have always been treated with the utmost respect !! Very professional and very friendly also !! I would definitely refer them to anyone I know that needs an Ortho Dr.

Sue Hopkins Jun 02 2020

Review for Dr. Kirven

Angela May 29 2020

Review for Dr. Singh

Location

Chesapeake Regional Medical Center

736 Battlefield Blvd N, Chesapeake, VA 23320