Carilion Roanoke Memorial Hospital

71%

Patients that would definitely recommend
1% higher than the national average


Carilion Roanoke Memorial Hospital is a medical facility located in Roanoke, VA. This hospital has been recognized for Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

5 ratings were worse than expected

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
69%

Patients who gave a rating of 9 or 10
Equal to the national average

71%

Would definitely recommend
1% higher than the national average

Carilion Roanoke Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%62%66%

Carilion Roanoke Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Definitely

Carolyn D. Fidler Sep 22 2021

Review for Dr. Clark

Dr. Cox is consistently excellent in his treatments and explains everything in terms I can understand. He is very personable and his calm manner is reassuring and a pleasure to work with. I would recommend him without hesitation.

Sep 14 2021

Review for Dr. Cox Jr

Dr Cox is always so personable as well as clearly being knowledgeable in his field. Highly recommend him!

Sep 02 2021

Review for Dr. Cox Jr

Have been seeing Dr. Cox for a year. He is always caring and interested in me. The waiting room and exam room is clean. All staff are dedicated and professional.

Aug 31 2021

Review for Dr. Cox Jr

Donna Buckles Aug 19 2021

Review for Dr. Jamison

Location

Carilion Roanoke Memorial Hospital

1906 Belleview Ave Se, Roanoke, VA 24014

Frequently Asked Questions

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