Carilion New River Valley Medical Center

67%

Patients that would definitely recommend

3% lower than the national average

Carilion New River Valley Medical Center is a medical facility located in Christiansburg, VA. This hospital has been recognized for Patient Safety Excellence Award™ and Gastrointestinal Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™

Patient Safety Excellence Award™ (2023, 2022)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™ (2022)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, upper gastrointestinal surgery, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Pacemaker Procedures

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Diabetic Emergencies

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

Gastrointestinal Care Excellence Award™

Gastrointestinal Care Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

Better than Expected

Vaginal Delivery

In Hospital

Worse than Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Stroke

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

As Expected

Outpatient Total Knee Replacement

In Hospital

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

As Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10

2% lower than the national average

67%

Would definitely recommend

3% lower than the national average

Carilion New River Valley Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%78%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%57%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%52%

Carilion New River Valley Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%69%73%

Providers

Provider Reviews

Best provider we've ever visited.

Patient Mar 14 2024

Review for Dr. Fairbanks

Dr. Snider listens to her patients and their families. She is kind and compassionate and will always do what is best for the patient. She goes above and beyond to help find the right or best treatment.

Mar 09 2024

Review for Dr. Snider

Patient is always wrong, clueless, or stupid in his world. Never a positive thing to say. Never any encouragement to motivate his patient. Only continuous criticism of any comment or concern we offer. He is incredibly disrespectful each and every time we have a follow up visit. Dr. Nasty to...

Classic example of a seemingly intelligent Dr., wi Mar 07 2024

Review for Dr. Shuler

My experience with Dr. Verma was demoralizing. I found her to be completely dismissive of any of my concerns and quite frankly felt she was trying to gaslight me. She very much wants to downplay any issue you might have and find a common issue to explain it, such as sleep apnea to explain lifetime...

Mar 07 2024

Review for Dr. Verma

Dr coggins done my first back surgery when he was with Sentra in Harrisonburg va. I He done an amazing job with my back, I had no pain whatsoever. A few weeks after surgery I had a car accident, and he called me right away to see how my back was. He is an amazing Doctor. I wish he was still at...

Raymond hett Mar 01 2024

Review for Dr. Coggins

Location

Carilion New River Valley Medical Center

2900 Lamb Cir, Christiansburg VA 24073

CallDirections

(540) 731-2000

Frequently Asked Questions

Where is Carilion New River Valley Medical Center located?

Carilion New River Valley Medical Center is located at 2900 Lamb Cir, Christiansburg, VA 24073. Find other locations and directions on Healthgrades.

Has Carilion New River Valley Medical Center won any recent awards from Healthgrades?

Yes, Carilion New River Valley Medical Center has been awarded with Patient Safety Excellence Award™ and Gastrointestinal Care Excellence Award™ in the past two years.

Is Carilion New River Valley Medical Center highly rated with patients?

67% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Carilion New River Valley Medical Center score well in safety ratings?

Healthgrades tracks outcome ratings for 13 hospital services. View more details here.

How do I get in at Carilion New River Valley Medical Center?

Phone number, appointment information, and directions can be found on Healthgrades Carilion New River Valley Medical Center profile..

How does Carilion New River Valley Medical Center rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

2900 Lamb Cir

Christiansburg, VA 24073

Directions

(540) 731-2000