Carilion Giles Community Hospital

76%

Patients that would definitely recommend
6% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Carilion Giles Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%84%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Carilion Giles Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%89%73%

Carilion Giles Community Hospital

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Providers

Dr. Gary Abel, MDFamily Medicine
Dr. Gary Abel, MD
513 Floyd St Blacksburg, VA 24060undefined mi
Dr. Michael Bailey Jr, DOEmergency Medicine
Dr. Michael Bailey Jr, DO
1250 E Marshall St Richmond, VA 23298undefined mi
Dr. Troy Baker, DOAllergy & Immunology
Dr. Troy Baker, DO
1505 Franklin Rd SW Roanoke, VA 24016undefined mi
Dr. Ekta Bansal, MDInternal Medicine
Dr. Ekta Bansal, MD
2001 Crystal Spring Ave SW Ste 301 Roanoke, VA 24014undefined mi
1615 Oakwood St Ste B Bedford, VA 24523undefined mi
159 Hartley Way Pearisburg, VA 24134undefined mi
2900 Lamb Cir Ste 302 Christiansburg, VA 24073undefined mi
Dr. Michael Brackenrich, DOOsteopathic Manipulative Therapy
Dr. Michael Brackenrich, DO
363 Woodland Rd Ste B Rich Creek, VA 24147undefined mi
Jared Campbell, PAPhysician Assistant (PA)
Jared Campbell, PA
1906 Belleview Ave SE # P Roanoke, VA 24014undefined mi
1906 Belleview Ave SE Roanoke, VA 24014undefined mi
430 Boxwood Ln Pearisburg, VA 24134undefined mi
1906 Belleview Ave SE Roanoke, VA 24014undefined mi
1906 Belleview Ave SE Roanoke, VA 24014undefined mi
Dr. Mariana Gomez, MDInternal Medicine
Dr. Mariana Gomez, MD
159 Hartley Way Pearisburg, VA 24134undefined mi
1 Riverside Cir Roanoke, VA 24016undefined mi
110 Akers Farm Rd Christiansburg, VA 24073undefined mi
430 Boxwood Ln Pearisburg, VA 24134undefined mi
215 Gilbert St Blacksburg, VA 24060undefined mi
Dr. Douglas Hayes, MDEmergency Medicine
Dr. Douglas Hayes, MD
159 Hartley Way Pearisburg, VA 24134undefined mi
159 Hartley Way Pearisburg, VA 24134undefined mi
1906 Belleview Ave SE Roanoke, VA 24014undefined mi
Dr. Alison Lepera, DOEmergency Medicine
Dr. Alison Lepera, DO
2900 Lamb Cir Ste 210 Christiansburg, VA 24073undefined mi
2013 Jefferson St SW Roanoke, VA 24014undefined mi
Dr. Michael McMahon, MDGeriatric Medicine
Dr. Michael McMahon, MD
1611 Wenonah Ave Pearisburg, VA 24134undefined mi

Location

Carilion Giles Community Hospital

159 Hartley Way, Pearisburg, VA 24134