Bon Secours St. Francis Medical Center
Patients that would definitely recommend
1% higher than the national average
Bon Secours St. Francis Medical Center is a medical facility located in Midlothian, VA. This hospital has been recognized for America's 250 Best Hospitals Award™, Pulmonary Care Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2022, 2021)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Pulmonary Care Excellence Award™ (2022)
Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia
Stroke Care Excellence Award™ (2022)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Hysterectomy
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Stroke Care Excellence Award™
2022
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Hip Replacement
In Hospital
Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Specialty Excellence Awards
Pulmonary Care Excellence Award™
2022
Complication Based Ratings
Back and Neck Surgeries (without Spinal Fusion)
In Hospital
Spinal Fusion
In Hospital
Complication Based Ratings
Carotid Procedures
In Hospital
Peripheral Vascular Bypass
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours St. Francis Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Bon Secours St. Francis Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Theresa Little Jun 30 2022
Review for Dr. Kim
My thanks to Dr. Dumont and his great staff! I had an epidural steroid injection in my really bad back and I came out of there feeling 40 years younger. Dr. Dumont and his staff were constantly asking how I was feeling throughout the procedure, which relieved any apprehension I went in there with....
Jun 29 2022
Review for Dr. Dumont
I was suffering with severe back and leg pain and Dr. Epps ordered two tests. I had to postpone one test due to Covid. When my appointment came up when I could finally find out what was wrong with me after worrying a month with this awful pain, I found out that Dr. Epps CANCELED MY APPOINTMENT...
Marlene Schillinger Jun 29 2022
Review for Dr. Epps
Dr. Sharma was very thorough, explained my situation following my medical history and x-rays and spent the appropriate amount of time with me to discuss options and potential treatment plans. Dr. Sharma was relaxed, not in a hurry to rush off to another appointment, asked me more than once if I had...
E. Moran Jun 29 2022
Review for Dr. Sharma
Liked online check in and efficient greeting station. Directions were succinct and easy to follow. The visit was timely and cordial. This was a definitely positive experience.
Paul Hawthorne Jun 29 2022
Review for Dr. Glowacki
Location
Bon Secours St. Francis Medical Center
Frequently Asked Questions
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Is Bon Secours St. Francis Medical Center highly rated with patients?
Dr. Joseph S Kim is Outstanding! He cares about his patients and their family. He has compassion. I would recommend him 100 %. He listens and doesn't get in a hurry to leave the room. He is early or right on time! Great doctor!