Bon Secours St. Francis Medical Center
Patients that would definitely recommend
8% higher than the national average
Bon Secours St. Francis Medical Center is a medical facility located in Midlothian, VA. This hospital has been recognized for America's 250 Best Hospitals Award™, Critical Care Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
America's 250 Best Hospitals Award™ (2021, 2019)
Top 5% in the nation for consistently delivering clinical quality
Specialty Clinical Quality Awards
Critical Care Excellence Award™ (2019)
Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies
Stroke Care Excellence Award™ (2019)
Superior clinical outcomes in the care and treatment of stroke
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
7% higher than the national average
Would definitely recommend
8% higher than the national average
Bon Secours St. Francis Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Bon Secours St. Francis Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Alexandria Wells Jun 12 2021
Review for Dr. Chu
Had a rotator cuff repair he explained every thing in detail as to what to expect, office staff is amazing would highly recommend to others.
Jun 12 2021
Review for Dr. Hadfield
The office staff is very pleasant and helpful. The practice is very efficient. Dr. Chu was very nice and interested in me as a person not just an orthopedic patient. He did not make me feel rushed or insignificant.
Jun 11 2021
Review for Dr. Chu
Excellent. I have been Dr. Neralla's patient for at least 2 years. I find him attentive, caring and intelligent. My condition has been managed, and he continues to consider appropriate treatment options.
Jun 10 2021
Review for Dr. Neralla
Dr. Kiritsis performed traditional shoulder replacement surgery in Feb. I am very pleased with the results. He did a wonderful job. I find him to be very professional and easy to communicate with. I highly recommend him to others.
Jean Call Jun 10 2021
Review for Dr. Kiritsis
Location
Bon Secours St. Francis Medical Center
Frequently Asked Questions
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Does Bon Secours St. Francis Medical Center score well in safety ratings?
My visit with Dr. Chu was very pleasant. Dr. Chu was very informative about my individual medical needs. Dr. Chu evaluated my condition and made a plan to get me back to my best. Thank you.