Bon Secours - Memorial Regional Medical Center

73%

Patients that would definitely recommend
3% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2020, 2019, 2018)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Stroke Care Excellence Award™ (2020, 2019)

Superior clinical outcomes in the care and treatment of stroke

Critical Care Excellence Award™ (2019, 2018)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Gastrointestinal Care Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

America’s 100 Best Hospitals for Stroke Care Award™ (2018)

Superior clinical outcomes in the care and treatment of stroke

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Bloodstream infection following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

73%

Would definitely recommend
3% higher than the national average

Bon Secours - Memorial Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%62%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

Bon Secours - Memorial Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%47%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

Always get treated nice by everyone. Just prepare to be there for awhile bc tbe wait is always long.

Abbey Jul 13 2020

Review for Dr. Prillaman

Lori Jul 11 2020

Review for Dr. Patel

Mary J Mason Jul 09 2020

Review for Dr. Weiss

My visit was great ..Staff very nice willing to work with you ..Wait time wasn't too long ..Doctor Harris is very nice and took time to explain to me about my surgery and gave me my own choices .

RHONDA HILES Jul 09 2020

Review for Dr. Harris

Very gentle nice always takes his time and explains procedures

Yvonne Mitchell Jul 08 2020

Review for Dr. Desai

I can't seem to get through on the phone to make an appointment.

Mike Pernell Jul 08 2020

Review for Dr. Moore

Fredericksburg patient Jul 08 2020

Review for Dr. Shannon

Patrick Austin Jul 08 2020

Review for Dr. Crowl

Visit was safe. Dr friendly yet professional, all associates pleasant and professional .

Vera Edwards Jul 07 2020

Review for Dr. Prillaman

Dr. Prescott Prillaman makes me feel comfortable in his office. He listens to me and delivers excellent advice and care at every single appointment. I never feel rushed and know I am a valued patient. I have recommended Dr. Prillaman to all my friends.

Jeryl Davis Jul 07 2020

Review for Dr. Prillaman

Dr Sahli has been my primary doctor for 15 years. He is truly amazing and caring.. Listens and comes up with a treatment plan.. He and his staff have been a blessing ... 5 stars for him and his team.

Joanna Jul 06 2020

Review for Dr. Sahli

Answered quickly on a holiday weekend. Adjusted medication to help behavior. Thanks.

Jul 04 2020

Review for Dr. Piedra

Wonderfully professional, highly knowledgeable and friendly! I recommend him without any hesitation but with genuine enthusiasm knowing he is an outstanding doctor.... very patient oriented!

Dorothy Werkmeister Jul 04 2020

Review for Dr. Merritt

Jul 03 2020

Review for Dr. Stanwix

I thought Dr. Prillaman was a great Dr for the first time ever meeting him. He was really thorough with me and that's a big help to me. Great job and great staff you have Dr. Prillaman.

Gina Dolan Jul 03 2020

Review for Dr. Prillaman

Absolutley the Best! I have been a patient of Dr. Davis for many years. He is professional, kind and very knowledgeable. Highly recommend ed!!

A Foster Jul 03 2020

Review for Dr. Davis

Great he is very experianced

Ed kubicki Jul 02 2020

Review for Dr. Kowalski

Nicole Daniels Jul 02 2020

Review for Dr. Prillaman

6 year post spinal fusion visit. Excellent recovery.

Cathy Yancey Jul 01 2020

Review for Dr. Crowl

Dr Desai is heaven sent .... professional staff and great service. He’s very confident and completely competent. I highly recommend him.

Niki Ford Jul 01 2020

Review for Dr. Desai

Excellent, compassionate doctor. Highly recommend him. He removed part of my colon at Retreat Hospital. I received excellent, compassionate care there as well.

Virginia Jul 01 2020

Review for Dr. Gentry

Dr. Wills listened to my concerns and gave me options for treatment. I like that he does not rush to perform surgery without trying other options that may work first.

Dawn Tiemann Jun 30 2020

Review for Dr. Wills

Dr. Prillaman is excellent! He has great patient care, as does his staff. He takes his time to explain everything you need to know about treatment plans that best fit for you. He is personable and makes you feel comfortable during exams, and does a great job following up.

Jun 28 2020

Review for Dr. Prillaman

Sandie Smith Jun 27 2020

Review for Dr. Scioscia

excellent

Carolyn Jun 26 2020

Review for Dr. Abou-Assi

DR PRILLAMAN IS AN AWESOME DR. HE IS PATIENT EXPLAINS EVERYTHING BEFORE AND AFTER HE EXAMINES YOU. HE ALSO A COMEDIAN..LOL WHICH HELP TO RELAX YOU. HE TREAT YOU LIKE FAMILY INSTEAD OF A PATIENT. I LOVE IT.

Jun 25 2020

Review for Dr. Prillaman

Very nice and professional.

Jun 25 2020

Review for Dr. Desai

Received cortisone injections. Dr. Wills explained the procedure and made me feel comfortable.

Jun 25 2020

Review for Dr. Wills

Jery Cline Jun 24 2020

Review for Dr. Eid

My visit was very quick but he was warm and inviting as usual. He had always been friendly and I appreciate that.

Jun 24 2020

Review for Dr. Prillaman

Wanda Waller Jun 24 2020

Review for Dr. Reis

Dr. Prillaman is excellent and I would highly recommend. I had to wait a bit longer than I like, but, I also understood that to achieve the high level of cleanliness that was exercised takes a bit more time from the staff. I commend his commitment to safety during these times.

T Wheeler Jun 22 2020

Review for Dr. Prillaman

Dr. Prillaman is simply amazing. Bedside manner is great, he's realistic in his approach for treatment and genuinely understands women's issues and concerns. Very willing to truly listen and wants you to participate in your plan of care.

Jun 22 2020

Review for Dr. Prillaman

Dee roe Jun 21 2020

Review for Dr. Crowl

Daniel Jun 21 2020

Review for Dr. Turner

Dr Harris is awesome! He is very personal and takes as much time as necessary with patients.

Patricia Eary Jun 20 2020

Review for Dr. Harris

I first saw Dr Williamson 2 days ago for a painfully locked-up neck. He was able to release my neck for instant relief; and the soreness has subsided with icing. Thank you!! Just what I needed!

Sheryl Jun 20 2020

Review for Dr. Williamson

Pasha Jun 19 2020

Review for Dr. Hull

Dr. Crowl was very informative. Caring for my well being. Made sure that I understood all that is being done.

MANYA ROBINSON(Penny) Jun 16 2020

Review for Dr. Crowl

Dr. Crowl is the ultimate professional. He is absolutely, positively the best. Period!!

George R. Jun 14 2020

Review for Dr. Crowl

excellent treatment, delightful office staff and nurses.

gail montuori Jun 13 2020

Review for Dr. Desai

Dr Shiffman and his staff are very knowledgeable and it is true he tells you the facts with no sugarcoating . Highly recommend

Loretta from Yorktown, VA Jun 12 2020

Review for Dr. Shiffman

hlb Jun 12 2020

Review for Dr. Spasic

Dr. Smith is truly an outstanding and professional physician. I have been seeing him for a number of years for my orthopedic issues. He is very knowledge, thorough and pleasant. Highly recommend him.

Jun 11 2020

Review for Dr. Smith

Have been to see him for over 25 years now. Appointments are on time and no waiting. Works with you to manage your own health. Staff pleasant.

M MCCALLISTER Jun 11 2020

Review for Dr. Brodeur

Danielle Jun 10 2020

Review for Dr. Habib

He is a wonderful doctor. He is very thorough, kind, patient and makes the patient feel at ease. I highly recommend him. His entire office staff is also great. They are helpful, caring and courteous. I am a person that does not like to go to a doctor.

Jun 09 2020

Review for Dr. Prillaman

Larry Walker Jun 05 2020

Review for Dr. Budny

Hectoria Johnson Jun 04 2020

Review for Dr. Prillaman

Hit a nerve while injecting for a left hip pain . No empathy and extreme pain followed once the bupivacane wore off. 2 weeks later pain is much worse than when I went in for the procedure

Jun 04 2020

Review for Dr. Habib

Knows his stuff

Bob Cabaniss Jun 04 2020

Review for Dr. Smith

Mark E Bowman Jun 03 2020

Review for Dr. Abramson

Dr. Prillaman has a funny way of explaining results and it makes you feel better. He wouldn't want the patient to feel bad about any situation and he is so helpful

Jun 01 2020

Review for Dr. Prillaman

He was the best ever. I wholeheartedly recommend him without a doubt. He is caring, compassionate and the best. I was out eating dinner the day after a full hysterectomy.

Jun 01 2020

Review for Dr. Hyde

Dr. Gibellato takes his time to listen to me and answer any questions that I have in a way that I understand. He really wants to help me feel better by exploring all possible treatments without immediately jumping to back surgery.

Theresa May 31 2020

Review for Dr. Gibellato

Dr. Wills was referred by Dr. Jeff Wilson when he retired. He is excellent...explains my conditon and options clearly

John Newell May 31 2020

Review for Dr. Wills

Appointment was on time. Quick and efficient. Staff was friendly

May 30 2020

Review for Dr. Desai

Very professional and knowledgeable. Very easy to talk to and a very good listener to the patient. Excellent bedside manner. Makes you feel very comfortable. I highly recommend Dr. Bergh!

Richard Sanderson May 30 2020

Review for Dr. Bergh

Quickly seen, very pleasant office personnel, Dr. Harris was very thorough & informative, answering all my questions & more!

Katherine Harris May 29 2020

Review for Dr. Harris

Professional and good beside manners! treated me for recurring Urinary Tract Infections that were going of for over a year. Did a complete work up and pescribed proper antibiotic. Over a year with no infection!

LMF May 29 2020

Review for Dr. Green

Very good. Listened intently. Helped me solve my health issues.

Mary W May 29 2020

Review for Dr. Reis

Me gave me a cortisone injection in my right knee yesterday and it feels much better today.

Barbara Rondeau May 28 2020

Review for Dr. Harris

Jean Boyd May 27 2020

Review for Dr. Everhart

Friendly, good explanations and seldom a long wait time.

May 23 2020

Review for Dr. Desai

Dr. Green, is very empathetic. He explains things so a person can easily understand their option, he gives choices explains pros and cons. He is punctual, and has a great bedside manner.

May 22 2020

Review for Dr. Green

Quality service. The entire staff wore mask. Exam room was spotless. Dr. Desai made me very comfortable, explained my options, very courteous It’s what I’ve come to expect at Ortho Virgina

May 22 2020

Review for Dr. Desai

My experience has been absolutely amazing since my very first visit with Dr. Mead. I wish I would have known about him with my previous pregnancies. He has been just what I’ve needed this time around.

Nicole M. May 22 2020

Review for Dr. Mead

He has been a godsend I have a difficult case and he has helped me in every aspect, a wonderful human being and most caring doctor a credit to his profession.

Mary S May 22 2020

Review for Dr. Gibellato

Love him. Fully explains everything in layman’s language. Has genuine concern for his patients. Quite hard to book visits due to our schedule but do not plan on going anywhere else

May 21 2020

Review for Dr. Gonzalez

JOHN LUCK May 21 2020

Review for Dr. Hegab

Dr. DeSai is a great doctor and I highly recommend him. He took plenty of time examining my hands and explaining possible courses of action. His manner is courteous and professional.

Smwilkins May 21 2020

Review for Dr. Desai

He was very caring & understanding. He listened to my concerns & took care of them. After weeks of being in pain, I finally got a full night of sleep!

JP Fogle May 20 2020

Review for Dr. Desai

One of the best Doctors I have ever interfaced with, to the point, listened and understanding of the issues.

Dale May 16 2020

Review for Dr. Harris

Excellent clinician. Thorough in explaining, comforting during procedure and patient's well being is his priority. Dr. Crowl is simply the best!!!

Michael West May 16 2020

Review for Dr. Crowl

Dr Desai is very knowledgeable and he was efficient. He cuts to the chase and I like that.

Heather M. May 16 2020

Review for Dr. Desai

Dr. Johnson is on top of his game... you know he is there, cares about you, and you can reach him when needed.... that means so very much.

jackie bendall May 16 2020

Review for Dr. Johnson

Drucilla C Andrews May 15 2020

Review for Dr. Davis

Dr. Everhart and her staff are excellent. I would definitely recommend her. She is positive, knowledgeable and an excellent surgeon. She is the best there is. I have never seen her angry or without a smile on her face. I wouldn’t go anywhere else!

Phyllis Frey May 15 2020

Review for Dr. Everhart

Julie Brown May 15 2020

Review for Dr. Hutcheson

Doctor Franks is a great doctor and surgeon. He listens to your questions and gives down to earth answers . Thank You !

Great Doctor and Surgeon ! May 14 2020

Review for Dr. Franks

Professional, quick, knowledgeable, and caring Physician.

May 13 2020

Review for Dr. Desai

May 13 2020

Review for Dr. Desai

Really appreciated Dr Desai’s treatment - thorough, thoughtful and empathetic. Excellent care!

May 13 2020

Review for Dr. Desai

Prompt friendly and informative.

May 13 2020

Review for Dr. Harris

Excellent provider, very professional! He takes time listening to your concerns and explains in detail his treatment plan.

May 13 2020

Review for Dr. Harris

Linda Strang May 10 2020

Review for Dr. Wills

It was a great experience. Dr. Reis and his PA, Matt Carleton, both were professional, thorough, and did a great job of explaining the problem, treatments, ensuring any worries were addressed, and follow-up regaining of mobility. Surgery went great, and recovery was as expected.

Ben May 09 2020

Review for Dr. Reis

I have been a patient of Dr. Desai for many years. He performed 2 hand surgeries for me which was very successful. He is one of the best doctors that I know. I highly recommend him.

May 09 2020

Review for Dr. Desai

May 08 2020

Review for Dr. Davis

I love Dr G. he is patient, kind, and listens a I'm onnd does what he can to help me always.

Betty from Farmville Va May 07 2020

Review for Dr. Gibellato

The experience was great. Dr. Smith always answers all my questions, and never makes me feel rushed. The staff is also excellent.

May 06 2020

Review for Dr. Smith

Dr. Smith was pleasant and helpful as he always is. He was able to give me greater understanding of my injury and provide answers.

Barbara Rocca May 04 2020

Review for Dr. Smith

We did telehealth visit. He is always caring and concerned about how I'm feeling and what's my pain level. He makes suggestions on what can be done to help whether its medication or possible injection and/or considering surgery. He has a calm demeanor and he takes his time to talk to you.

Debbie May 02 2020

Review for Dr. Gibellato

Went to Doctor Davis for colonoscopy and endoscopy. Had consulation before and he explained everything. Procedure was easy and no problems.

Lisa T. Ingram Apr 30 2020

Review for Dr. Davis

Tiffany Apr 30 2020

Review for Dr. Armstrong

Dr. Smith has always been caring and thorough. I wouldn't go to anyone else. He has done three surgeries on me and they were all very successful!

Apr 29 2020

Review for Dr. Smith

Location

Bon Secours - Memorial Regional Medical Center

8260 Atlee Rd, Mechanicsville, VA 23116