Bon Secours - Maryview Medical Center

55%

Patients that would definitely recommend
15% lower than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
58%

Patients who gave a rating of 9 or 10
11% lower than the national average

55%

Would definitely recommend
15% lower than the national average

Bon Secours - Maryview Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%61%66%

Bon Secours - Maryview Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%56%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

N. Austin Aug 04 2020

Review for Dr. Barot

Dr Bajani did bunion surgery on bith of my feet. Very happy with results. I can walk on my feet pain free now.

Aug 04 2020

Review for Dr. Bajani

Best spine doctor ever!! Caring and kind. Explains things well

Aug 03 2020

Review for Dr. Fox

Dr Bajani did remove bunion surgery on my foot and I'm very happy with it. If you have any foot problem recommend to come to Seva foot and ankle center.

Aug 01 2020

Review for Dr. Bajani

I trust Dr. Hoff. Not only does he listens, he tries to find a solution to stop the extreme pain in my back.

Jul 29 2020

Review for Dr. Hoff

Lea E Lajoie Jul 28 2020

Review for Dr. Haynes

Dr. Dandalides has been my doctor for many years. I trust him and appreciate that he always explains everything and is very thorough. I never feel rushed and my questions are always answered.

Jul 24 2020

Review for Dr. Dandalides

Doctor Bajani fixed my ankle with surgery. Now can walk and perform daily activities. Thanks doctor Bajani!!!

Jul 23 2020

Review for Dr. Bajani

Jul 23 2020

Review for Dr. Robinson

Karen claypool Jul 22 2020

Review for Dr. Vincent

I have been seeing Dr Bajani for foot pain and noticing great progress. Very happy with his services!!!

Jul 21 2020

Review for Dr. Bajani

12Stars. Dr Haynes and his staff are just great. He did my rotator cuff surgery and has me on the road to recovery in no time. OSC is the best.

Jul 18 2020

Review for Dr. Haynes

Dr. Patel is warm, caring and extremely knowledgeable on his field.

LeRoy Jul 18 2020

Review for Dr. Patel

I have been seeing Dr. Bajani since Jan.2020. He address my condition and came up with a treatment plan. He is a great podiatrist and I would definitely recommend him! Oh and hammer toe surgery is more bearable than having wisdom teeth pulled!

Ms. Clark Jul 17 2020

Review for Dr. Bajani

Dolores Harris Jul 17 2020

Review for Dr. Krishnagiri

Very attentive and friendly. Listens to my questions and clearly explains what he recommends.

David Scharff Jul 16 2020

Review for Dr. Martin

Jul 12 2020

Review for Dr. Bajani

Rachael Jul 09 2020

Review for Dr. Seutter

Susan Hawkins Jul 07 2020

Review for Dr. Marlow

Scott Zimmerman Jul 03 2020

Review for Dr. Haynes

KRichardson Jul 03 2020

Review for Dr. Waters

Kimberly Artis Jul 02 2020

Review for Dr. Post

Highly recommended! Very knowledgeable and gentle. Very nice staff too.

Jul 02 2020

Review for Dr. Bajani

He is a caring doctor who wants the best for his patients.

Cherie Jul 01 2020

Review for Dr. Dandalides

LEROY WHITEHURST Jun 30 2020

Review for Dr. Vincent

Dr Backens is always very professional and It’s very easy to understand his directions and diagnosis. Excellent Doctor.

Joanne Picataggi Jun 30 2020

Review for Dr. Backens

Dr. Robinson was very clear and direct with my care. He spent a good deal of time with me and did not rush to get out of the room. I thought he took the appropriate time and was very clear with all my options.

Jun 29 2020

Review for Dr. Robinson

Knee replacement was needed after multiple injections....Everythign has prgressed as explained and waiting to have the other one done! He is a man of few words but I didnt go to him to be a chatter box- tell me what I need and lets schedule it!

Jun 29 2020

Review for Dr. Aldridge

I had my visit during these corona virus times, so I was very apprehensive about being there. Everything went well from entering the facility until the completion of the visit during June 2020. SC

Jun 28 2020

Review for Dr. Patel

I have been a patient of Dr. Bakens for several years. He is patient kind and always takes as much time as needed to answer any questions or concerns. He even calls you to go over tests results personally. Would highly recommend him .

Jun 27 2020

Review for Dr. Backens

Melanie Bell Jun 27 2020

Review for Dr. Bowman

Awesome Dr. compassionate about his patients. Very thorough

Jun 27 2020

Review for Dr. Hartke

Dr. Martin is the best! Excellent communication skills and bedside manner, and highly knowledgeable.

Kris Long Jun 27 2020

Review for Dr. Martin

I have had a lot of health care providers and Patricia is in the top 5%! She is kind but extremely thorough and professional. I highly recommend her for all general and cardiac needs!!

Jeffrey Watson Jun 26 2020

Review for Patricia Nelson

Very professional doctor.

Jun 26 2020

Review for Dr. Darby

Great visit. Had studied my chart and was very knowledgeable.

Fred Woodall Jun 26 2020

Review for Patricia Nelson

I highly recommend Dr. Steven Dandalides to everyone. He is professional, caring, and knows all the information about gastroentology.

Frances Mariconda Jun 26 2020

Review for Dr. Dandalides

NP Nelson works with me on weight control and lose. She is very encouraging and helpful in her critiques and suggestions.

Randy Jun 26 2020

Review for Patricia Nelson

He is just the best ... can trust that his advice is in my best interest

Margaret Powers Jun 26 2020

Review for Dr. Backens

Wait time on hold to notify office I had arrived was very long. After that fine.

Jun 26 2020

Review for Dr. Backens

Great coach!! Advice on getting heathy!!

Gwen Jun 26 2020

Review for Patricia Nelson

The visit was great felt like Dr was concerned about my well being staff was very knowledgable

Jun 26 2020

Review for Dr. Patel

Worthen Jun 25 2020

Review for Dr. Carter

Jun 25 2020

Review for Dr. Robinson

Dr Hartke is a great doctor. He is very knowledgeable and very patient oriented. I highly recommend him to anyone.

Jun 25 2020

Review for Dr. Hartke

Nancy M. Greene Jun 25 2020

Review for Dr. Darby

Dr. Darby is one of the most professional and caring doctors I’ve ever had. He is the best in his field, that I have met.

Ozie Jun 25 2020

Review for Dr. Darby

Dr.Dandelides listens intently and follows through. He is thorough and remembers previous issues. He does his homework and research. He is dedicated and won’t give up until you are comfortable as possible or healthy.

Tiffany Manning Byrum Jun 25 2020

Review for Dr. Dandalides

Very professional, knowledgeable, and personable. Surgery went well, pre and post op appointments were efficient while not being rushed. Thanks Doctor Post.

Mary S. Jun 25 2020

Review for Dr. Post

I was pleased with Dr Martin's services. Yes, I will again follow up with him in the future. We're both ex- New Yorker's so I felt welcomed by him.

Valerie Cherry Jun 25 2020

Review for Dr. Martin

He listens

Jun 25 2020

Review for Dr. Malaisamy

Dr. Darby is the epitome of a professional who is kind, considerate and has a thorough knowledge of Urology. He listens to his patients and cares about their wellbeing.

Carolyn Taylor Jun 25 2020

Review for Dr. Darby

Incredibly thorough and has a great ability to interact with patients to obtain a proper diagnosis

Jun 25 2020

Review for Dr. Malaisamy

Dr Darby explained options in very understandable terms.

Jun 25 2020

Review for Dr. Darby

Outstanding doctor

Doog Jun 25 2020

Review for Dr. Darby

Outstanding person and Doctor. I was in for a biopsy and Dr. Darby and his staff were outstanding.

Jun 25 2020

Review for Dr. Darby

He listens carefully to my concerns, answers all my questions patiently and respectfully, and is genuinely concerned about my long term health.

Jun 25 2020

Review for Dr. Hartke

First appointment with him and already love him. Explain everything really clear and very professional.

Maria Jun 25 2020

Review for Dr. Post

Dr McCann and his staff are friendly, professional and empathetic. I felt very comfortable with the experience and also listened to. I went to him for a second opinion and am glad I did. First doc made me feel like a number.

Jun 24 2020

Review for Dr. McCann

Keith Jun 24 2020

Review for Dr. Eshbaugh

Yasin A. Wahid Jun 22 2020

Review for Dr. Mirovski

Very easy to talk to Dr. Hartke about any concerns. Confident with his recommendations. Shares a very positive upbeat demeanor.

M. Kuhn Jun 22 2020

Review for Dr. Hartke

My visit was pleasant, as Dr Darby treats you as a friend. He is thorough and explains everything very well.

Jun 21 2020

Review for Dr. Darby

Very thorough and answers questions asked.

Wanda Kee Jun 20 2020

Review for Dr. Malaisamy

Great visit

Jun 20 2020

Review for Dr. Darby

Very thorough and considerate. Look forward to many years of service with him as my family physician.

Randy Jun 20 2020

Review for Dr. Backens

It was very pleasant everyone was polite and communicated with me He explained everything to me so i would understand He was very pleasant.

Jun 19 2020

Review for Dr. Dandalides

Have been more than satisfied with the medical services received fromDr. Darby. I have recommended him to my best friend and other men having Similar male issues

William j Gooden Jun 19 2020

Review for Dr. Darby

Great communication skills, which puts you at ease, just an outstanding professional!

Jun 19 2020

Review for Patricia Nelson

Doctor Backens Is The Best.! My Favorite Doctor Ever.!!! Where Ever He Go. I Follow.!!!

Troy Williams Jun 19 2020

Review for Dr. Backens

Donna Byrne Jun 19 2020

Review for Dr. Backens

Dr. Backens is extremely personable and thorough in his treatment, whether in-person or by virtual appointment. He has addressed all of my needs and put my mind at ease about all matters.

Cynthia White Jun 19 2020

Review for Dr. Backens

I followed Dr. Backens from his previous practice because he has consistently shown me a high level of professionalism and topnotch healthcare. This recent visit was more of the same great service.

M. H. Jun 19 2020

Review for Dr. Backens

Dr. Darby is truly an asset to his profession. Very professional and caring of his patient’s. I have been very satisfied. Kudos to Dr Darby and his entire staff.

Vic Hernandez Jun 19 2020

Review for Dr. Darby

Ms. Nelson is very knowledgeable and kind.

Margaret Richardson Jun 19 2020

Review for Patricia Nelson

Dr. Smith is great. I’ve seen him a few times. Everyone is kind & caring, starting with the front desk staff, then clinical. I love this place! Keep up the good work.

Anonymous Jun 19 2020

Review for Dr. Smith

Good bedside manner, explains issues well, listens to the patient.

David R Creecy Jun 18 2020

Review for Dr. Hartke

Jun 18 2020

Review for Dr. Carman

Compassionate, thorough and understanding. Diagnosed and treated my problem. Thank you Dr.Martin.

Pete G. Jun 18 2020

Review for Dr. Martin

It was great he was very knowledgeable and listened to my concerns.

Rosalyn Jun 18 2020

Review for Dr. Patel

R. Colvin Jun 18 2020

Review for Dr. Martin

Dr. P is always open to the patients input. When I suggested a medication to get over a rough spot,, he valued my opinion and gave the medication I so needed. He’s a wonderful doctor. I feel blessed. I had to wait many years in order to get the right doctor.

Dottie Sautia Jun 18 2020

Review for Dr. Patel

I'm comfortable with him, he explains things to me and I say he's professional

Michael Jenkins Jun 18 2020

Review for Dr. Hartke

Very kind and easy to talk to. Thorough and explains everything. Staff is great too

LJHT Jun 18 2020

Review for Dr. Martin

Friendly, quick, polite, and professional!!!

Jun 18 2020

Review for Dr. Darby

Very nice and very clear and getting his point across in a way that you can understand

Jun 18 2020

Review for Dr. Martin

Dr. Darby is very professional and does a great job with his patients. In the years that I have been a patient I've received great help and advise.

Jun 18 2020

Review for Dr. Darby

Dr Darby is awesome. He always explains everything in detail in a way you understand until you understand he even includes drawings if needed. He never is in a hurry to get to the next patient.

Dietz Jun 18 2020

Review for Dr. Darby

I have been going to Dr. Darby for years now and he has my complete trust. His office is run very professionally and Dr. Darby and staff value my time to get me in and out in a timely manner.

George Jun 18 2020

Review for Dr. Darby

Dr. Amit Patel is a very attentive Dr. not only does he ask probative questions but really listens to your answers and concerns.

Regina Nelson Jun 18 2020

Review for Dr. Patel

I would highly recommend Dr. Amit Patel to my friends and family having pulmonary issues or sleep problems. His staff is very professional and friendly. Dr. Patel really cares about his patients.

Sherl Jun 18 2020

Review for Dr. Patel

Dr. Martin explained to the way I understood my what he had to solve the problem I was having.

Jun 18 2020

Review for Dr. Martin

Schelica Grant Jun 16 2020

Review for Dr. Haynes

I went to see Dr. Hartke for a preliminary consultation for a prostrate biopsy. He explained the options very well and in terms that I could understand. He made me feel comfortable. This is very important when it comes to discuss biopsy procedures.

Jun 16 2020

Review for Dr. Hartke

I appreciate how Dr. Patel listens to my concerns & takes time to discuss them with me.

Jun 13 2020

Review for Dr. Patel

Dr. Patel is always very professional and personable. New larger office is great as well as the front desk staff. Overall a great doctor visit, as usual, with Dr. Patel and his staff.

Doug M. Jun 13 2020

Review for Dr. Patel

Location

Bon Secours - Maryview Medical Center

3636 High St, Portsmouth, VA 23707

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