Bon Secours Mary Immaculate Hospital

75%

Patients that would definitely recommend
5% higher than the national average


Bon Secours Mary Immaculate Hospital is a medical facility located in Newport News, VA. This hospital has been recognized for General Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
72%

Patients who gave a rating of 9 or 10
3% higher than the national average

75%

Would definitely recommend
5% higher than the national average

Bon Secours Mary Immaculate Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%65%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Bon Secours Mary Immaculate Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%66%73%

Providers

Provider Reviews

Marianne Sherman Sep 23 2021

Review for Dr. Kessler

Sean Bunyon Sep 23 2021

Review for Dr. Haynes

Consulted Dr.Proto with a foot issue. His care in listening and understanding my lifestyle resulted in a positive approach to treatment. The eventual surgery was extremely successful. I hope I never have another foot injury, but if I do, I know where I'm going.

MikeR Sep 23 2021

Review for Dr. Proto

Miranda Sep 22 2021

Review for Dr. McCann

Dr. Defiglio is the best! She is kind, caring, personable, knowlegeble and helpful. She has great bed side manner and I fully trust her clinical abilities. She goes above and beyond, and I couldn't ask for a better doctor!

Sep 20 2021

Review for Dr. Defiglio

Location

Bon Secours Mary Immaculate Hospital

2 Bernardine Dr, Newport News, VA 23602

Frequently Asked Questions

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