Augusta Health

70%

Patients that would definitely recommend
Equal to the national average


Augusta Health is a medical facility located in Fishersville, VA. This hospital has been recognized for America's 50 Best Hospitals Award™, America's 250 Best Hospitals Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

America's 50 Best Hospitals Award™ (2019, 2018)

Top 1% in the nation for providing the highest clinical quality year over year

America's 250 Best Hospitals Award™ (2019, 2018)

Top 5% in the nation for consistently delivering clinical quality

Specialty Clinical Quality Awards

Critical Care Excellence Award™ (2019)

Superior clinical outcomes in treating pulmonary embolism, respiratory system failure, sepsis, and diabetic emergencies

Gastrointestinal Care Excellence Award™ (2019)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Orthopedic Surgery Excellence Award™ (2018)

Superior clinical outcomes in back and neck surgery, spinal fusion, hip fracture treatment, hip replacement, and total knee replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

13 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

70%

Would definitely recommend
Equal to the national average

Augusta Health

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%52%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Augusta Health

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Great doc! Look after father in hospital after he suffered severe food poisoning.

Kendall Sep 12 2020

Review for Dr. Stalzer

Friendly and knowledgeable

David B Sep 09 2020

Review for Dr. Richard

Dianna Barcomb-Dice Sep 05 2020

Review for Dr. Campbell

Very likely! She very nice she spends time with her patients

Sep 03 2020

Review for Dr. Richard

I loved Dr Richard. She was caring, very professional and she really knows her stuff.

Cheryl Tassin Sep 03 2020

Review for Dr. Richard

I would highly recommend Dr. Richard. I am new to her practice and she went out of her way to understand my treatment history and most importantly had some new recommendations.

Sep 01 2020

Review for Dr. Richard

Dr. Kimberly Cheek Is Great one of the best Dr.

Aug 28 2020

Review for Dr. Cheek

Dr. Alleyne has been very helpful to me and is a careful doctor. I would recommend her.

Beth Trissel Aug 27 2020

Review for Dr. Alleyne

Thomas Reap Aug 25 2020

Review for Dr. Breaux

Aug 24 2020

Review for Dr. Bowman

Dr Alexander always knows what has happen to you during the year before you come to see him. He Researches you records and is ready when you arrived. He spends as much time that is need with you. Best Dr around.

Aug 13 2020

Review for Dr. Alexander

Amazing, wonderful, can’t say enough good things.

Aug 05 2020

Review for Dr. McKee

Jul 30 2020

Review for Dr. Knoell

Dr. Chernoff has been taking care of me for many years. He is compassionate, on time, asks questions and listens to me, more than those he's right when he makes diagnoses. There aren't enough doctors like him in the world, Hope he'll never retire.

Al Leichter Jul 22 2020

Review for Dr. Chernoff

He treated my father who had dementia during hospitalization, did not consult family members for consent, has poor communication skills. I have seen some poor care in my 25 years as a nurse, but this was some of worst.

Jul 22 2020

Review for Dr. Breaux

I received the most thorough evaluation and the best possible treatment. I am so grateful for Dr. Shaffrey's care

Jul 16 2020

Review for Dr. Shaffrey

She couldn't care less about my health. Obviously she is only in it for the money and you, the patient, are just a number. She ignored my questions and was rude to my husband and me. If you want to be treated poorly, this is the woman. I wouldn't trust her to rooter my toilet.

Sarah Jul 15 2020

Review for Dr. Lee

Best one I've had yet and I am working on #5

Jun 25 2020

Review for Dr. Velji

Dr. Coiner completed my c-section last July and I met him the morning of but he put me right at ease. Everything went smoothly and he was great at my follow up appointments as well

Jun 25 2020

Review for Dr. Coiner

Hilary Jun 22 2020

Review for Dr. Hoffman

Great fix my back pain now is better smile

Jun 10 2020

Review for Dr. Toussi

Gary Cummings, RN,MS Jun 05 2020

Review for Dr. Slitt

May 30 2020

Review for Dr. Murray

Michael Sponaugle May 28 2020

Review for Dr. Stisser

Marcia Pecor May 20 2020

Review for Dr. Thompson

May 20 2020

Review for Dr. Hoffman

He is a wonderful caring Doctor helpful no matter what the problem. I've been going to him since 1994 great Doctor.

Rita Pastors May 16 2020

Review for Dr. Alexander

Would have recommended him, but he doctor retired two years ago and is no longer practicing medicine.

Healthcare Worker in Shenandoah County May 15 2020

Review for Dr. Faulkenberry

Dr. Snodgrass has been my pcp for many years. She takes time and listens to what I have to say. She has always been personable, caring and knows what she needs to do to help you. I would highly recommend her to family and friends, and I have. I am so happy to have her for my doctor.

Nancy Facemire May 14 2020

Review for Dr. Snodgrass

I hurt my back. Went to immediate care and dr. Sandine was so helpful. He gave me lidocaine shots and a few meds. I want him as my physician now. Hope he’s really taking new clients.

Lynette Goforth May 11 2020

Review for Dr. Sandine

Dr. Bowman is very easy to talk to. He has a precise ability to help me look at my thoughts, which enables me to look at how I can make positive changes and move on from where I am stuck. He is truly helping me through my healing process.

Apr 22 2020

Review for Dr. Bowman

Apr 20 2020

Review for Dr. Bowman

Compassionate and kind. Very thorough. Nobody else compares.

Apr 16 2020

Review for Dr. Plautz

Love Dr C

Dillan Mar 31 2020

Review for Dr. Christensen

Gary Cummings, RN,MS Mar 29 2020

Review for Dr. Young

Orlee Carey Mar 27 2020

Review for Dr. Richard

Great person in general ,sets down and makes you feel comfortable.Talks to you with anything you ask about

Mar 26 2020

Review for Dr. Barber

I had an excellent experience with Dr Barnes! I trust him completely with my eyes.

Patricia S Stuart Mar 20 2020

Review for Dr. Barnes

Angela Major Mar 18 2020

Review for Dr. Richard

Dr. Richard gets my 5 stars. She's exudes skill, confidence, a caring attitude, and is sincerely attentive.

Jim Benoit Mar 18 2020

Review for Dr. Richard

Totally satisfied. Very congenial and professional. All questions answered. Would highly recommend

Mar 06 2020

Review for Dr. Richard

Mar 05 2020

Review for Dr. Luna

Faye Mar 04 2020

Review for Dr. Chang

Feb 28 2020

Review for Dr. Hereford

Friendly and compassionate. Answered my questions clearly. I wish he could be my primary doctor.

Feb 22 2020

Review for Dr. Plautz

Feb 18 2020

Review for Dr. Rieser

Feb 17 2020

Review for Dr. Rieser

Feb 12 2020

Review for Dr. Bowman

Great Dr! Did my shoulder surgery! Very personable

Feb 07 2020

Review for Dr. Hereford

My last visit was more than three hours. 80 percent of the time I spend sitting in a room alone. The visit before that was nearly two and a half hours

Wayne Benshoff Feb 06 2020

Review for Dr. Stathos Jr

E Susan Jan 31 2020

Review for Dr. Pitsilos

I see Dr Goodell for a variety of conditions. She is always friendly and easy to talk to. She accepts that I know my body and she listens to my opinion.

boots Jan 31 2020

Review for Dr. Goodell

Cared for my husband (and me) when husband needed surgery. EXTREMELY competent and requires his staff and hospital staff to be as well. Holds everyone as well as himself to a higher standard. I HIGHLY RECOMMEND him.

Jan 31 2020

Review for Dr. Flam

He is the very best Dr. Everyone goes to him that I know and we all say the same thing. My entire family goes to him. Great man and Dr. Reo Hatfield

Reo B Hatfield Jan 31 2020

Review for Dr. Seaton

Had back surgery with great results

William Jan 22 2020

Review for Dr. Pollard

Excellent doctor and surgeon. Always recommend him and his colleague Dr. Pearless. Dr. Otteni is top shelf and I’ll request him again.

Robert B. Jan 22 2020

Review for Dr. Otteni

We had a great experience at the er with Dr.Rylak. He was very thorough explaining my husband ‘s problem with his blood pressure. We would highly recommend him.

Jan 19 2020

Review for Dr. Rylak

Going to Dr. Forbes for 42-years - No complaints about him ever! Very smart & keeps uptodate with new things in medicine. Very kind, patient, understanding, & friendly.

Pops & Nana Jan 15 2020

Review for Dr. Forbes

Natalie Jan 09 2020

Review for Dr. Gorsch

I forgot to ask you a question when I went to do you my finger nails are breaking that then I need something to make them strong what can I do

Diane Jan 07 2020

Review for Dr. Richard

Very friendly and tentative to my needs. Reworked his schedule to meet my needs after surgery.

Phil Jan 04 2020

Review for Dr. McKibbin

Dr. Emily Richard is very kind, informative, and professional. She and the staff ensured that my visit was a pleasant one. My appointment ran on schedule, and I encountered no problems.

Kent Jan 03 2020

Review for Dr. Richard

Emily Richard was very thorough and never seemed to be rushing. She is so down to earth and I would highly recommend her!! She was very knowledgeable and answered all my questions.

Jan 01 2020

Review for Dr. Richard

Dec 27 2019

Review for Dr. Ranzini

Great doctor and her staff is wonderful. Even though I've moved from the area I continue to make the drive to see her. She listens, doesn't talk over you and has a genuine interest in her clients. A wonderful person.

Dec 27 2019

Review for Dr. Miller

He takes the time to explain what he is doing and help you to understand heart illnesses

Janine Saggau Dec 25 2019

Review for Dr. Murray

Went in for consultation. Doctor did not seem to know what he was doing. His nurse asked me to take my pants off and I was there for a spot on my scalp. Everything about my visit felt sketch. Would not recommend this practice.

Dec 25 2019

Review for Dr. McKibbin

My visit was right on time and I really liked Dr Richard!! She was very through!! I would recommend her highly to anyone looking for a great dermatologist!!!

Elizabeth Blanchard Dec 20 2019

Review for Dr. Richard

My first all over scan...She was gentle , sweet and kind... answering all questions.... would definitely recommend her!

J. Soulé Dec 11 2019

Review for Dr. Richard

Ellen Schorsch Dec 05 2019

Review for Dr. Murray

Very satisfied and worth the wait.

Frances Patterson Nov 26 2019

Review for Dr. Forbes

Always wonderful. Clean, polite, professional, competent, never a problem in the 28 years I and my family (four kids) have been with this practice.

Deborah F Nov 23 2019

Review for Dr. Buckwalter

Dr. Richard is a very friendly individual who listens to patient's complaints and never gives the impression that she is in a hurry to complete your visit. I highly recommend her.

Betty W.Sensat Nov 21 2019

Review for Dr. Richard

excellent!

Nov 18 2019

Review for Dr. Richard

Very professional!

Nov 18 2019

Review for Dr. Hardy

Dr Chernoff is wonderful! He is very thorough and takes his time. He really listens!

S. Murphy Nov 18 2019

Review for Dr. Chernoff

Glad we found a family doctor that cares about your health and recommends the appropriate treatment. Anyone we have recommended to see Dr. B has been thoroughly pleased with the care received. He and the office personnel provide exceptional service during any visit at any time of availability.

John & Pat N in Weyers Cave , VA - Nov 17 2019

Review for Dr. Buckwalter

Dr. Richard is very thorough, gentle and very personable.

Nov 15 2019

Review for Dr. Richard

I was not impressed. Doctor did not seem invested in my care. He did not listen well or explain my condition well.

Nov 13 2019

Review for Dr. Veerapalli

Daniel Swisher Nov 12 2019

Review for Dr. Brandt

Dr Williams saw me quickly, was through, listened to my questions and didn't rush me through the process. He is highly skilled and competent, I would let him perform surgery on me without hesitation again. My last surgery I recovered quickly and with minimal pain.

Dave Carey Nov 08 2019

Review for Dr. Thompson

Would recommend Dr. Richards to anyone. There is nothing about her care that I would like to see changed.

Nov 05 2019

Review for Dr. Richard

Meeting with Dr. Richard, she was very personable and informative. Highly recommend!!

Lauren Bjerk Oct 28 2019

Review for Dr. Richard

Dr. Richard is knowledgable and friendly. She identified the problem easily and gave options for treatment.

Ann DeJean Oct 25 2019

Review for Dr. Richard

Cathy Hudgins Arnett Oct 15 2019

Review for Dr. Richard

Wonderful and compassionate doctor. Excellent knowledge. Helped me out.

Blue Ridge Oct 13 2019

Review for Dr. Kyler

Nice visit!

Oct 12 2019

Review for Dr. Richard

Wonderful doctor and person!

Otis Oct 07 2019

Review for Dr. Stalzer

Very good Dr and will listen to you he genuinely cares for his patients

Celina Davis Oct 07 2019

Review for Dr. Bergin

Dr. Coiner helped with the delivery of my baby and was very kind and respectful. I would reccomend him to other patients.

Oct 02 2019

Review for Dr. Coiner

Sep 30 2019

Review for Dr. Brammer

Barbara W. Sep 26 2019

Review for Dr. Richard

Excellent care was given to me so I would be made comfortable. Very clean and staff and physician were friendly. I have had two other colonoscopies and they were in no comparison to the service I received at Shenandoah Valley Gastroenterology Center.

Rosetta Sep 26 2019

Review for Dr. Pou

Very professional and no long wait. Everyone straight to business very pleasant office and friendly staff will recommend others to Doctor.

Cheryl Sep 24 2019

Review for Dr. Richard

Sep 22 2019

Review for Dr. Pitsilos

Sep 18 2019

Review for Dr. Rose

Location

Augusta Health

78 Medical Center Dr, Fishersville, VA 22939

Frequently Asked Questions

Where is Augusta Health located?

Has Augusta Health won any recent awards from Healthgrades?

Does Augusta Health score well in safety ratings?