Bon Secours - Southampton Medical Center
Bon Secours - Southampton Medical Center in Franklin, VA - Get directions, phone number, research physicians, and compare hospital ratings for Bon Secours - Southampton Medical Center on Healthgrades.
Patient Experience Rating
9% lower than the national average
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Total Knee Replacement
In Hospital
Complication Based Ratings
Outpatient Total Knee Replacement
In Hospital
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBon Secours - Southampton Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Bon Secours - Southampton Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Kristen Harrell Apr 11 2024
Review for Dr. Malik
She advised me of important risks that I weren’t aware of with my medications. She was attentive and informative. Dr. Grove was very thorough.
Apr 10 2024
Review for Dr. Grove
Timely and well-coordinated reception. Very limited waiting time. No pain blood sampling. Cheerful group 'Vampires' working efficiently together in a small space.
Robert Stack Apr 02 2024
Review for Dr. Sile
Dr Malik is an amazing Dr! He is very thorough and has an excellent bedside manner. Would recommend x 1000
Apr 02 2024
Review for Dr. Malik
Location
Bon Secours - Southampton Medical Center
Frequently Asked Questions
Where is Bon Secours - Southampton Medical Center located?
Bon Secours - Southampton Medical Center is located at 100 Fairview Dr, Franklin, VA 23851. Find other locations and directions on Healthgrades.
Has Bon Secours - Southampton Medical Center won any recent awards from Healthgrades?
No, Bon Secours - Southampton Medical Center has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Bon Secours - Southampton Medical Center highly rated with patients?
62% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Bon Secours - Southampton Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 12 hospital services. View more details here.
How do I get in at Bon Secours - Southampton Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Bon Secours - Southampton Medical Center profile..
How does Bon Secours - Southampton Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Each member of staff, first & foremost, was exceptional. From the front desk to nursing staff to the good doctor himself, my experience could not have gone better. Even the bathroom held a welcoming surprise. I feel so fortunate to have found this caring team.