University of Vermont Health Network - Central Vermont Medical Center

72%

Patients that would definitely recommend
2% higher than the national average


University of Vermont Health Network - Central Vermont Medical Center is a medical facility located in Berlin, VT. This hospital has been recognized for Pulmonary Care Excellence Award™ and America’s 100 Best Hospitals for Pulmonary Care Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2021)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

America’s 100 Best Hospitals for Pulmonary Care Award™ (2020, 2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
70%

Patients who gave a rating of 9 or 10
1% higher than the national average

72%

Would definitely recommend
2% higher than the national average

University of Vermont Health Network - Central Vermont Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

University of Vermont Health Network - Central Vermont Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%46%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Dr. Krantz has been my neurologist for a number of years and she does an outstanding job. She is knowledgeable, she listens, she is very timely in responding to any issue, she cares, she is a great doctor. I highly recommend Dr. Krantz

Patrick K. Freeman Nov 09 2020

Review for Dr. Krantz

Nov 09 2020

Review for Dr. Richards

Awful, I wouldn't recommend this Dr. under ANY CIRCUMSTANCE!

Mark Johnson-Hedges Nov 05 2020

Review for Dr. Payne

Interrupts, rushed, sarcastic, all 3 visits 3-4 minutes into the visit he said he had another patient waiting, incorrect interpretation of tests and labs, big disappointment

Oct 14 2020

Review for Dr. Wilson

Knowledgeable and personable. Thoroughly explains procedures and tests. I felt she was concerned with my health, well being and comfort. Her staff is great and makes sure all the info in the computer is correct. they care and take the time to care.

Oct 13 2020

Review for Dr. Vogel

Location

University of Vermont Health Network - Central Vermont Medical Center

130 Fisher Rd, Berlin, VT 05602

Frequently Asked Questions

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