Northwestern Medical Center

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Northwestern Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%56%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%51%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Northwestern Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

I would absolutely recommend Dr. Larson- She and her team did a great job of making me feel comfortable and the surgery was quick and pretty much painless!

Ellie May 25 2021

Review for Dr. Larson

my experience was excellent Dr Aros is without a doubt the best in his field things were explained in detail , very personable , very caring and reassuring My recovery was phenomenal and my quality of life restored I am thrilled and grateful to every one on his care team

May 19 2021

Review for Dr. Aros

Dr Larson and the whole team at Vermont Eye Laser were incredible! Extremely friendly and well knowledgeable! They explained everything thoroughly. I’ve never seen a more friendly staff!

Meag May 13 2021

Review for Dr. Larson

I love Dr. Beatty, he is attentive, smart, kind and listens and explains his diagnosis very well. He takes time with you as a patient and is never rushed. I highly recommend him

Darla Stevens May 06 2021

Review for Dr. Beatty

Julie was great with & about everything

James Apr 16 2021

Review for Dr. Larson

Location

Northwestern Medical Center

133 Fairfield St, Saint Albans, VT 05478

Frequently Asked Questions

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