North Country Hospital And Health Center

67%

Patients that would definitely recommend
3% lower than the national average


North Country Hospital And Health Center is a medical facility located in Newport, VT. This hospital has been recognized for Patient Safety Excellence Award™ and Pulmonary Care Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Pulmonary Care Excellence Award™ (2019)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

8 ratings were as expected

  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

67%

Would definitely recommend
3% lower than the national average

North Country Hospital And Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%77%66%

North Country Hospital And Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%51%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%76%73%

Providers

Provider Reviews

Dr. Rankin is extremely kind and compassionate with his patients. He explains everything completely. His communication skills are outstanding.

Nov 18 2020

Review for Dr. Rankin

Dr. Amezaga is a fantastic doctor, one of the best. She listens and hears you. She is great at explaining her game plans and wants to makes sure that you fully understand them.

Skerson Nov 11 2020

Review for Dr. AmezagaUrruela

I was not the patient, my husband was. Yes, he has been discharged and we are so happy. Dr. A said, if he needs her, just call. She is awesome, she always answered my questions and was so kind to me. She needs more stars and I am so thankful she is part of us now????????

DONNA Sinnet Nov 06 2020

Review for Dr. AmezagaUrruela

She is the most intelligent, personable, informative doctor She listens to you and really cares. I can’t say enough good things about her and her great staff. If I could give her 10 stars I would. Thank you Dr. A. For being the great awsome doctor that you are.??????????

Eric Sonnet Nov 06 2020

Review for Dr. AmezagaUrruela

Dr. Kunin has been my cardiologist for 7 yrs. He and his staff have always been caring, knowledgeable and accessible. He has given me no reason to want to or need to change who I see for my cardiac health.

Wayne Oct 24 2020

Review for Dr. Kunin

Location

North Country Hospital And Health Center

189 Prouty Dr, Newport, VT 05855

Frequently Asked Questions

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