Mt. Ascutney Hospital and Health Center

80%

Patients that would definitely recommend
10% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
82%

Patients who gave a rating of 9 or 10
13% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Mt. Ascutney Hospital and Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%71%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%95%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%80%66%

Mt. Ascutney Hospital and Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%49%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%83%73%

Providers

Provider Reviews

Dr. Houde Is Excellent

William Wasyluk Wells River Vt. Apr 22 2020

Review for Dr. Houde

I cannot say enough good things about this fine surgeon from the first day I met him. I have so much respect for his expertise, knowledge and compassion. Thank you Dr. Sparks. I achieved my goals of long walks with my dogs and soon to garden, thanks to you. You are my hero! No More Pain...

Donna Lancaster Apr 06 2020

Review for Dr. Sparks

louis russo Mar 28 2020

Review for Dr. Connor

Mar 22 2020

Review for Dr. Horton

Linda, Croydon NH Mar 09 2020

Review for Dr. Sparks

Has a great sense of humor. You can tell he cares for the whole person when his professionalism, and skills kick in. I am completely confident in his care and treatment of my cancer.

Leslie A. Crossmon Mar 05 2020

Review for Dr. West

Dr. Sparks is amazing, I never felt anxious or concerned about my procedure. Even my husband was impressed, happy and confident in the entire process.

Tracy Mar 02 2020

Review for Dr. Sparks

Gordon Feb 11 2020

Review for Dr. Podell

Jan 21 2020

Review for Dr. Galanes

Ken Jan 07 2020

Review for Dr. Sparks

Dr. Galanes is amazing! She listens to my concerns and acts on them immediately. I love that she recommends natural remedies before pharmaceuticals. She is the best primary care provider I have ever had.

Donna Stearns Jan 02 2020

Review for Dr. Galanes

L.S., Grantham, NH Oct 03 2019

Review for Dr. Sparks

I recommended Dr Sparks to TonyHolt despite his high risk catagory. Tonythat is not Sparks.. Hi,Dr. Sparks.

Elizabeth Bickel in Lebanon., NH - Sep 14 2019

Review for Dr. Sparks

Dr. Peraza seems to delegate most the work to his staff. He took very little time to examine. I don't like a doctor's office selling cosmetics.

Aug 20 2019

Review for Dr. Peraza

Can't say enough satisfaction, saw Dr. on one day, surgery the following day. The Dr. was very congenial, gave me all the time I needed to answer questions. Highly recommend Dr. Houde.

Aug 17 2019

Review for Dr. Houde

Outstanding!! Did an excellent job and was very caring and professional. I was jogging and ready to play golf and tennis 84 days after surgery. When my left knee is ready I will once again use Dr Sparks.

John M Haskell ( Jack ) Aug 13 2019

Review for Dr. Sparks

Very laid back. Felt really comfortable in the office. Saw the Doc for a ruptured Achilles tendon on a Wed. He had me get an MRI the next day. Pre-op visit the same Friday. Surgery the following Monday. Was back on my feet in no time. an't say enough good things about him. John

John Jul 24 2019

Review for Dr. Houde

I had an excellent experience with Dr. Sparks. I was out of the hospital the same day as the surgery and went home and was up and about. His team were very helpful to me in my recovery when I had any questions or problems. I have already recommended Dr. Sparks to others.

May 28 2019

Review for Dr. Sparks

Dr West is amazing he saved my life . I was stage 4 ovarian cancer and under his care I’m doing great . His nurse Victoria is caring and so helpful. Everyone in every office that I have come in contact with us so pleasant . I have only wonderful things to say about my Dr and Dartmouth Hitchcock .

May 01 2019

Review for Dr. West

I had a very positive experience with Dr. Sparks. He answered all questions, took time to show me the device used, discussed timing and helped me decide to do the procedure. I would highly recommend him.

Apr 23 2019

Review for Dr. Sparks

Dr. Allen is fully aware of the aggressive nature of my wife, Pam's, diabetes. He talks candidly with us about her condition, her care and prognosis. We are both medically-informed and appreciate his insight. We are lucky to have his care. Paul F. Hudson and Pamela A. Hudson

Mar 19 2019

Review for Dr. Allen

amazing and competant

Mar 12 2019

Review for Dr. Galanes

Very competent. Knows what they are doing and very caring. You never have to wait.

Harold friedman Jan 27 2019

Review for Dr. Peraza

Over qualified salesman

Jan 26 2019

Review for Dr. Peraza

Patricia Page Jan 16 2019

Review for Dr. Nutting

Jan 06 2019

Review for Dr. Hermann

Judgmental and condescending with patient.

Sue in VT - Oct 27 2018

Review for Dr. Joyce

MR in Claremont, NH - Sep 07 2018

Review for Dr. Peraza

Lebanon, NH - May 25 2018

Review for Dr. Galanes

Apr 20 2018

Review for Dr. Connors

Absolutely top shelf the best most knowledgable joint and bone surgeon y’all ever deal with! You need somebody you can trust DR Houde is the man !

Dec 27 2017

Review for Dr. Houde

Karen in Concord, Nh - Nov 15 2017

Review for Dr. Peraza

Rude, condescending, and completely unprofessional and unpleasant. I cannot in good conscience recommend this doctor. I had to launch a formal complaint and the office assured me I was not the first. Stay away.

Saddle River - Nov 14 2017

Review for Dr. Niles

Contoocook, NH - Aug 27 2017

Review for Dr. Peraza

I just spoke to Dr. West on the phone and he was so rude. I am a high risk cancer patient and have a large cyst that is extremely painful. It needs to be surgically removed and this man told me to basically deal with it as there is nothing to be done over the weekend.

Derry, NH - Jul 08 2017

Review for Dr. West

Bob Candon in Claremont - Jun 18 2017

Review for Dr. Peraza

Very stuck up and arrogant doctor. It was his method or no way. Instead of coming up with a proactive solution to knee problems he told me nothing was wrong and that I shouldn't have pain. Very rude and overall very dissatisfied. I will tell everyone to stay away from him

Lyme, NH - Mar 23 2017

Review for Dr. Sparks

FANTASTIC! PREVIOUS KNEE REPLACEMENT INFECTION HANDLED BEAUTIFULLY BY DR. SPARKS. RECOMMEND HIM VERY HIGHLY FOR ANY ORTHOPEDIC SURGERY.

JOHN in RICHARDS - Mar 21 2017

Review for Dr. Sparks

When my doctor was relocating, I was more than a little concerned about finding a new one...... I am thrilled. My care is planned, my questions answered, and my life appreciated. She is absolutely phenomenal and I am always confident in advice.

Sue in Windsor, VT - Mar 18 2017

Review for Dr. Segal

My experience, she is not very professional and I don't feel really cared.

Rose R in West Lebanon, NH - Jan 25 2017

Review for Dr. Galanes

Paula in Woodstock, VT - Jan 14 2017

Review for Dr. Smith

Didn't acknowledge what I was saying, just stared at computer, very sarcastic and actually went out of the room and slammed the door on me. Would not allow me to have a necessary routine medical test. Very odd woman.

Claremont, NH - Nov 22 2016

Review for Dr. Webber

Sean in Springfield, NH - Oct 25 2016

Review for Dr. Rudolf

He has been my doctor for 20 years. Very relatable and professional

KB in Rutland, VT - Sep 27 2016

Review for Dr. Stickney

White River Junction, VT - Sep 17 2016

Review for Dr. Webber

Lacks empathy. Seems to just want to write a prescription and collect her paycheck. I know several people who've met with her and had identical experiences.

Anon in Windsor, VT - May 16 2016

Review for Dr. Connors

New York, NY - Apr 19 2016

Review for Dr. Bell

Annette Hoffa in Lebanon, NH - Apr 15 2016

Review for Dr. Rudolf

Mary Jane in Cavendish, VT - Mar 29 2016

Review for Dr. Alvord

Doug Smith in Keene, NH - Mar 03 2016

Review for Dr. Sparks

Very caring DR, Listens to you and answers any questions or concerns you have with ease. He doesn't make you feel like your being rushed. Takes time with you.

Brenda M in Windsor, VT - Mar 03 2016

Review for Dr. Houde

Linda Piotrowski in Lebanon, NH - Mar 01 2016

Review for Dr. Dolkart

Anna in Brownsville VT - Feb 27 2016

Review for Dr. Segal

I would highly recommend Dr Lord to all who need help in addiction medicine and chronic pain management. He practices the highest quality of care and is genuine. Dr Lord cares about his patients, listens, and keeps an open mind. He is the best.

Margaret D in Springfield, VT - Feb 01 2016

Review for Dr. Lord

Susan S. in Plainfield, NH - Jan 27 2016

Review for Dr. Francis

He listens carefully to all patients concerns and never rushes a patient. He takes as much time as the patient needs. So unlike other doctors. He goes out of his way for his patient. Very dedicated.

Rutland, VT - Dec 18 2015

Review for Dr. Stickney

Location

Mt. Ascutney Hospital and Health Center

289 County Rd, Windsor, VT 05089