Mt. Ascutney Hospital and Health Center

81%

Patients that would definitely recommend
11% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

81%

Would definitely recommend
11% higher than the national average

Mt. Ascutney Hospital and Health Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%89%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%81%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%93%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

Mt. Ascutney Hospital and Health Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%52%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%89%73%

Providers

Provider Reviews

I had an excellent experience with Dr. Sparks. I was out of the hospital the same day as the surgery and went home and was up and about. His team were very helpful to me in my recovery when I had any questions or problems. I have already recommended Dr. Sparks to others.

- May 28 2019

Review for Dr. Michael Sparks, MD

Dr West is amazing he saved my life . I was stage 4 ovarian cancer and under his care I’m doing great . His nurse Victoria is caring and so helpful. Everyone in every office that I have come in contact with us so pleasant . I have only wonderful things to say about my Dr and Dartmouth Hitchcock .

- May 01 2019

Review for Dr. Loyd West, MD

I had a very positive experience with Dr. Sparks. He answered all questions, took time to show me the device used, discussed timing and helped me decide to do the procedure. I would highly recommend him.

- Apr 23 2019

Review for Dr. Michael Sparks, MD

Dr. Allen is fully aware of the aggressive nature of my wife, Pam's, diabetes. He talks candidly with us about her condition, her care and prognosis. We are both medically-informed and appreciate his insight. We are lucky to have his care. Paul F. Hudson and Pamela A. Hudson

- Mar 19 2019

Review for Dr. Christopher Allen, MD

Patricia Page - Jan 16 2019

Review for Dr. John Nutting, MD

- Jan 06 2019

Review for Dr. Hugh Hermann, MD

MR in Claremont, NH - Sep 07 2018

Review for Dr. Daniel Peraza, MD

Lebanon, NH - May 25 2018

Review for Dr. Sari Galanes, MD

- Apr 20 2018

Review for Dr. Jennifer Connors, MD

Dr. Volk is the kind, thourough and accesable. He did not belittle my concerns and answered all my questions. Simply put he is phenomenal and I highly recommend him.

San Francisco, CA - Dec 15 2017

Review for Dr. Neil Volk, MD

Karen in Concord, Nh - Nov 15 2017

Review for Dr. Daniel Peraza, MD

Rude, condescending, and completely unprofessional and unpleasant. I cannot in good conscience recommend this doctor. I had to launch a formal complaint and the office assured me I was not the first. Stay away.

Saddle River - Nov 14 2017

Review for Dr. Nathaniel Niles II, MD

I was happy to be seen on time and not be rushed through my visit. I came with a lot of questions and all were answered thoroughly. I had to come back for one follow up visit and am really happy with my treatment plan. Great doctor, highly recommend.

West Lebanon - Oct 20 2017

Review for Dr. Neil Volk, MD

Contoocook, NH - Aug 27 2017

Review for Dr. Daniel Peraza, MD

I just spoke to Dr. West on the phone and he was so rude. I am a high risk cancer patient and have a large cyst that is extremely painful. It needs to be surgically removed and this man told me to basically deal with it as there is nothing to be done over the weekend.

Derry, NH - Jul 08 2017

Review for Dr. Loyd West, MD

Bob Candon in Claremont - Jun 18 2017

Review for Dr. Daniel Peraza, MD

Very stuck up and arrogant doctor. It was his method or no way. Instead of coming up with a proactive solution to knee problems he told me nothing was wrong and that I shouldn't have pain. Very rude and overall very dissatisfied. I will tell everyone to stay away from him

Lyme, NH - Mar 23 2017

Review for Dr. Michael Sparks, MD

When my doctor was relocating, I was more than a little concerned about finding a new one...... I am thrilled. My care is planned, my questions answered, and my life appreciated. She is absolutely phenomenal and I am always confident in advice.

Sue in Windsor, VT - Mar 18 2017

Review for Dr. Lorissa Segal, MD

Paula in Woodstock, VT - Jan 14 2017

Review for Dr. Steven Smith, MD

Didn't acknowledge what I was saying, just stared at computer, very sarcastic and actually went out of the room and slammed the door on me. Would not allow me to have a necessary routine medical test. Very odd woman.

Claremont, NH - Nov 22 2016

Review for Dr. Carrie Webber, MD

Sean in Springfield, NH - Oct 25 2016

Review for Dr. Leonard Rudolf, MD

White River Junction, VT - Sep 17 2016

Review for Dr. Carrie Webber, MD

Lacks empathy. Seems to just want to write a prescription and collect her paycheck. I know several people who've met with her and had identical experiences.

Anon in Windsor, VT - May 16 2016

Review for Dr. Jennifer Connors, MD

New York, NY - Apr 19 2016

Review for Dr. John-Erik Bell, MD

Annette Hoffa in Lebanon, NH - Apr 15 2016

Review for Dr. Leonard Rudolf, MD

Doug Smith in Keene, NH - Mar 03 2016

Review for Dr. Michael Sparks, MD

Very caring DR, Listens to you and answers any questions or concerns you have with ease. He doesn't make you feel like your being rushed. Takes time with you.

Brenda M in Windsor, VT - Mar 03 2016

Review for Dr. John Houde, MD

Linda Piotrowski in Lebanon, NH - Mar 01 2016

Review for Dr. Kenneth Dolkart, MD

Anna in Brownsville VT - Feb 27 2016

Review for Dr. Lorissa Segal, MD

I would highly recommend Dr Lord to all who need help in addiction medicine and chronic pain management. He practices the highest quality of care and is genuine. Dr Lord cares about his patients, listens, and keeps an open mind. He is the best.

Margaret D in Springfield, VT - Feb 01 2016

Review for Dr. Clifton Lord, MD

Susan S. in Plainfield, NH - Jan 27 2016

Review for Dr. Patrick Francis, MD

He listens carefully to all patients concerns and never rushes a patient. He takes as much time as the patient needs. So unlike other doctors. He goes out of his way for his patient. Very dedicated.

Rutland, VT - Dec 18 2015

Review for Dr. Mark Stickney, MD

amazing and competant

- Mar 12 2019

Review for Dr. Sari Galanes, MD

Very competent. Knows what they are doing and very caring. You never have to wait.

Harold friedman - Jan 27 2019

Review for Dr. Daniel Peraza, MD

Over qualified salesman

- Jan 26 2019

Review for Dr. Jose Peraza, MD

Judgmental and condescending with patient.

Sue in VT - Oct 27 2018

Review for Dr. Mary Joyce, MD

Absolutely top shelf the best most knowledgable joint and bone surgeon y’all ever deal with! You need somebody you can trust DR Houde is the man !

- Dec 27 2017

Review for Dr. John Houde, MD

He took the time to listen, was ON TIME and was available to answer questions after my appointment. A great doc!

Hanover, NH - Dec 15 2017

Review for Dr. Neil Volk, MD

Unresponsive, unhelpful, cancels appointments and doesn't tell you. Don't waste your gas.

Boston, MA - Jul 24 2017

Review for Dr. Neil Volk, MD

FANTASTIC! PREVIOUS KNEE REPLACEMENT INFECTION HANDLED BEAUTIFULLY BY DR. SPARKS. RECOMMEND HIM VERY HIGHLY FOR ANY ORTHOPEDIC SURGERY.

JOHN in RICHARDS - Mar 21 2017

Review for Dr. Michael Sparks, MD

My experience, she is not very professional and I don't feel really cared.

Rose R in West Lebanon, NH - Jan 25 2017

Review for Dr. Sari Galanes, MD

He has been my doctor for 20 years. Very relatable and professional

KB in Rutland, VT - Sep 27 2016

Review for Dr. Mark Stickney, MD

Location

Mt. Ascutney Hospital and Health Center

289 County Rd, Windsor, VT 05089