Copley Hospital

84%

Patients that would definitely recommend
14% higher than the national average


Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
80%

Patients who gave a rating of 9 or 10
11% higher than the national average

84%

Would definitely recommend
14% higher than the national average

Copley Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%87%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%88%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%70%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%91%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%64%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%66%

Copley Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%81%73%

Providers

Provider Reviews

Excellent manner, very knowledgeable, very caring. Involves the patient in decision making.

Aug 05 2020

Review for Dr. Kunin

Beth Mar 03 2020

Review for Dr. Lau

Dr. Doyle is compassionate and understanding. He is really interested in my health and great at explaining things. I highly recommend him!

Claire Dec 19 2019

Review for Dr. Doyle

Dr Hebert is the most thorough doctor I have had in my life. He takes him time, and goes over all test results, each time I’m in for a visit. He makes recommendations, and lets me know what I need to do for future good health. He came highly recommended, and I will also recommend him highly.

Armand Nercessian Nov 16 2019

Review for Dr. Hebert

Dr. Bruno is the bomb. She's no nonsense, which I appreciate. If you want somebody to hold your hand and sing lullabies, then go somewhere else. But if you want an extremely competent GP who knows her stuff, then I highly recommend her.

John Nov 07 2019

Review for Dr. Bruno

This man saved my life. Some people don't like how straightforward he is, but I personally appreciate it. Especially when it comes to life and death.

Oct 18 2019

Review for Dr. Eltabbakh

Very peofessional and caring.

Sep 18 2019

Review for Dr. Kiely

Sep 05 2019

Review for Dr. Aros

Dr. James is a terrible doctor who pretends he specializes in sports medicine when he is actually a family practice doctor. beware false advertising.

Jun 03 2019

Review for Dr. James

Very professional but also very personell, makes you feel like your her only patient. Really takes time to know the situation and what the best approach to resolving the issue.

May 23 2019

Review for Dr. Bruno

The best doctor ever!!!! Very professional and knowledgeable!

May 02 2019

Review for Dr. Terrien

Down plays your symptoms, doesn’t have good bedside manner, has an ego that doesn’t match skills

Apr 28 2019

Review for Dr. Lau

Saved my life. Proffesional, compassionate, and an asset to her proffesion. Thank you Julie you're a special person. Jeff Allen

Apr 10 2019

Review for Dr. Olin

Years ago, I had to be "seen", "treated", but mostly "lost" as I waited and waited. I had found myself, in this situation, as I has having chest pains. But, I guess I was on the bottom of his priority list. I never want to set my eyes on this man again!

Apr 04 2019

Review for Dr. Kunin

I've been a patient of Dr. Doyle for a few years and I've always received excellent attention and care from he and his staff. Dr. Doyle performed cataract surgery on me and the results are amazing. Great care, great information, great followups.

Mar 28 2019

Review for Dr. Doyle

Dr Aros was very meticulous of keeping me informed thru the whole surgery proceedings and recovery. Always taking time to answer my questions and in laymen’s terms.

Sandra L Starr in Jeffersonvikle, VT - Feb 16 2019

Review for Dr. Aros

Carole in Fairfield, VT - Jan 29 2019

Review for Dr. Lau

Leslie in Grand Isle, VT - Jan 16 2019

Review for Dr. Lau

Dr. Bryan Huber is the best! First he inspires confidence and then delivers results with accelerated healing. He did both knees for me. So sorry that he is experiencing health issues!! I wish him health and happiness!! Carter Kaanta

Carter Kaanta in Colchester, VT - Dec 12 2018

Review for Dr. Huber

Dr Dunn has been better than excellent. I could not recommend him more. I am 70 now and he has helped me greatly through some serious issues. Howard Davis

Howard Davis in Jeffersonville VT - Oct 31 2018

Review for Dr. Dunn

Everything you'd want in a surgeon. Talented, carjng.

Lynn in VT - Aug 26 2018

Review for Dr. Huber

VT - Jun 30 2018

Review for Dr. Macy

She is crude, rude and disrespectful of her patients lieing to a patient is unforgivable and tainted records are even worse! Her history has made her callousness outstanding Her years seemed to have not been kind to her as she appears quiet bitter !

Lolly in , VT - May 13 2018

Review for Dr. Burroughs-Biron

Burlington, VT - Apr 10 2018

Review for Dr. Volansky

The office staff is unfriendly and condescending.

WILLIAMSTOWN - Mar 30 2018

Review for Dr. Doyle

Mar 01 2018

Review for Dr. Perez

Linda Valentine in Elmore, VT - Feb 10 2018

Review for Dr. Huber

Hardwick - Jan 25 2018

Review for Dr. Morgan

I wouldn’t talk to this man if he were the last doctor on this Planet. You want a reason? Ask me.

Jan 13 2018

Review for Dr. Pitcher

Never

Debbie in Fairfax, VT - Nov 01 2017

Review for Dr. Lau

Her lack of insight and compassion were startling and her listening skills were non existence. Zero personality and warmth. Don’t waste your time.

No Thank You in Lake Elmore, VT - Oct 23 2017

Review for Dr. Carey

Barre, VT - Oct 05 2017

Review for Dr. Macy

Derby, VT - Sep 29 2017

Review for Dr. Eltabbakh

Intelligent, experienced, respectful and kind. She is an outstanding physician and all patient could ask for.

Waterbury, VT - Sep 26 2017

Review for Dr. Volansky

I checked his creds through Dartmouth and liked what I heard. When I first met him I was impressed. He had read my chart!

Barre, VT - Jun 16 2017

Review for Dr. Doyle

She can be very evasive, and putting the blame on another provider.

New Britain, CT - Jun 08 2017

Review for Dr. Felsted

Andrea in East Calais, VT - May 29 2017

Review for Dr. Rossman

thanks for my birthday card. More thanks for getting me back to where I now walk for over an hour with no calf pain. Jude and I wish you the best.

Bill Moroney in Newport, VT - May 17 2017

Review for Dr. Harris

Best doctor I have EVER had. Always takes the time to explain procedures, and actually calls ME at home to chat! Women doctors are the best...PERIOD!

Dorian Sarris in Craftsbury, VT - Mar 27 2017

Review for Dr. Burroughs-Biron

None of your business in Whitinsville, MA - Jan 21 2017

Review for Dr. Carey

D. A. K. in Elmore, VT - Dec 22 2016

Review for Dr. Morgan

Wolcott, VT - Nov 01 2016

Review for Dr. Burroughs-Biron

I meant with Dr. Nicole Hynes yesterday and I was thrilled to be in such good hands. I highly recommend her.

Corliss B in St Albans, VT - Sep 13 2016

Review for Dr. Hynes

I consider Dr. James an experienced, knowledgeable and very competent physician. I never feel rushed with Dr. James. She takes time to listen to my questions and responds. Duane Davis

Duane Davis in Johnson, VT - Sep 01 2016

Review for Dr. James

Laura T. in Burlington, VT - Aug 30 2016

Review for Dr. Eltabbakh

I knew from my very first appointment with Dr. Eltabbakh that he was the doc for me! I scheduled my hysterectomy with him that day because I knew I was in great hands! His bedside manner is kind and compassionate and I feel very fortunate that he did my surgery.

Pam Wilkins in North Troy, VT - Jul 14 2016

Review for Dr. Eltabbakh

Took time to explain what was happening.

Nltwdt in Morrisville, VT - Jul 03 2016

Review for Dr. Burroughs-Biron

Her nickname is Dr. D and that seems to stand for Do Nothing.

Carl Carlson in Morrisville, VT - Jun 30 2016

Review for Dr. Burroughs-Biron

CC in Barre, VT - Jun 14 2016

Review for Dr. Doyle

Just terrible. Several misdiagnosis, bad attitude, arrogant, etc. Not competent.

Joe in Stowe, VT - Jun 10 2016

Review for Dr. Marvin

South Windsor, CT - Jun 03 2016

Review for Dr. Christie

Usually see another Dr at Stowe Family Practice but needed a Saturday appointment so they put me with Dr. Volansky. I loved her! She was friendly and courteous and sympathetic. I would see her again in a hearbeat!

Essex Junction, VT - May 16 2016

Review for Dr. Volansky

I would recommend dr faxvog to anyone. I have been going to him over ten years now. He is the best in the business. He is the miracle man.. As I call him.

Ronnie May 04 2016

Review for Dr. Faxvog

John in Charleston, SC - Apr 17 2016

Review for Dr. Rossman

Dr. Bruno has been my primary care MD for more than 10 years. She stays current on my issues and is very reassuring. I have and will continue to recommend her.

Stowe, VT - Apr 15 2016

Review for Dr. Bruno

The best by far would recommend to everyone needing a great doctoet for their baby

A frame in Stowe - Apr 03 2016

Review for Dr. James

stowe, vt - Mar 31 2016

Review for Dr. Marvin

Mariah in Hyde Park, VT - Mar 30 2016

Review for Dr. Eltabbakh

Karen G in Williamstown, VT - Mar 20 2016

Review for Dr. Eltabbakh

Rosella Turnbull in Ogdensburg, NY - Mar 17 2016

Review for Dr. Eltabbakh

Dr. Doyle was very thorough in examining my eyes and explained very clearly what I had wrong and set up a plan for treatment. His diagnosis was right on, he gave me a prescription that helped resolve the problem, and he was very good about scheduling follow up.

Jean in Barre, VT - Mar 16 2016

Review for Dr. Doyle

Carolyn in Essex Junction, VT - Feb 06 2016

Review for Dr. Eltabbakh

Shirley Del Grosso in Saranac, NY - Jan 31 2016

Review for Dr. Eltabbakh

anonymous in Milton, VT - Jan 30 2016

Review for Dr. Eltabbakh

Mo Profera in Derby vt - Jan 22 2016

Review for Dr. Harris

Monique in Potsdam, NY - Jan 13 2016

Review for Dr. Eltabbakh

Barre, VT - Jan 07 2016

Review for Dr. Doyle

Excellent surgeon, ACL reconstruction 2012. Knee feels great, would see Dr. Aros again for any orthopedic injury.

Jennifer in Bristol, VT - Dec 17 2015

Review for Dr. Aros

I go periodically to him when I have a problem with my neck or back and he has always helped me with these issues. Everyone I know who has gone to him on my recommendation has liked him. We are blessed to have him up here.

Newport, VT - Nov 09 2015

Review for Dr. Harris

Location

Copley Hospital

528 Washington Hwy, Morrisville, VT 05661

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