Orem Community Hospital

88%

Patients that would definitely recommend
18% higher than the national average

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
84%

Patients who gave a rating of 9 or 10
15% higher than the national average

88%

Would definitely recommend
18% higher than the national average

Orem Community Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%77%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%55%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Orem Community Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%85%73%

Providers

Provider Reviews

Both of our kids go to him and he is very knowledgable with also making the kids feel comfortable. His nursing staff is top notch as well.

Jul 28 2020

Review for Dr. Pavich

Dr Carn is very caring and thorough. He always makes sure that he takes care of every concern. I have been going to him my entire life.

Jul 22 2020

Review for Dr. Carn

Dave Jul 16 2020

Review for Dr. Duros

At Dr. Durrans office the staff is very friendly, very prompt to answer any questions, easy to get an appointment. Very satisfied with my visits.

Cris Diaz Jul 06 2020

Review for Dr. Durrans

Absolutely skilled in his specialties, hobbled into his office, walked out pain free after treatment, for a year+! Cannot recommend him enought!

Steve Johnson Jul 01 2020

Review for Dr. Poulsen

Dr. Reichamann did a double fusion on my neck, He was fantastic, he has a great bedside manner and very knowledgeable and caring.

Jessica Sieverts Jun 27 2020

Review for Dr. Reichman

Dr. Tomco is the perfect balance of professional and personable. He hears you and genuinely wants to help you. He offers solutions, but ultimately lets you decide what is best for you.

Ally Jun 18 2020

Review for Dr. Tomco

Jun 12 2020

Review for Dr. Duros

Tom Lewis Jun 12 2020

Review for Dr. McPhie

Dr. Wilkinson performed cataract surgery on both my eyes and then inserted toric lenses. Absolutely amazing! Very pleased with results! He is very professional, exceedingly competent, and very thorough. Highly recommend!

Maria Jun 11 2020

Review for Dr. Wilkinson

Great visit , she gave me some antibiotic and other medicine for my cough it was good

Eveni Maseuli or Al Jun 11 2020

Review for Dr. Fonseca

Always interested in my well being. She’s nice and knowledgeable.

Aaron Davis Jun 10 2020

Review for Dr. Fonseca

I had a problem with my foot, he diagnosed and suggested surgery. Explained the details of surgery really well to me.

Jun 07 2020

Review for Dr. Faux

Very kind very caring and wonderful listener

S Jun 05 2020

Review for Dr. Carn

Dr Duros is the best doctor I’ve had. He is very thorough with many years experience. He always drills down to get to the root cause of any problem I’ve had. I trust him with the treatments he recommends.

Jun 04 2020

Review for Dr. Duros

Wonderful kind MD.

May 30 2020

Review for Dr. Clark

Wonderful.He has preformed 2 surgeries on my left foot. Both have 100% successful. Easy to understand what is going to happen.Gret bedside manner. Trustful

Cathy S May 29 2020

Review for Dr. Faux

This was an online visit. She listened to me and kindly prescribed a medication that helped me right away. Also, lifted me up with great advices.

Atenas May 20 2020

Review for Dr. Fonseca

Spent lots of time with us. Answered all our questions . Explained what needed to be done thoroughly.

LES May 20 2020

Review for Dr. Gibb

Very efficient yet personal. Shows compassion for the patient

Harold Rogers May 20 2020

Review for Dr. Fonseca

I went in for a number of not serious concerns. Addressed to my satisfaction.

May 13 2020

Review for Dr. Fonseca

May 07 2020

Review for Dr. Shelton

Jared May 07 2020

Review for Dr. Woodmansee

Dr Carn has been our family’s doctor for many years. He has always taken the time to listen and explain and answer any of my questions. The video chat was actually as professional and helpful as always.

Kathi Weir May 02 2020

Review for Dr. Carn

I was impressed with the concern and effort given to keep patient safe as they waited to go into an exam room. I appreciated the help I received from Dr. Faux, my foot is doing much better. I think he’s a knowledgeable, caring doctor.

May 02 2020

Review for Dr. Faux

A great family doctor for decades. Always professional, knowledgeable and caring.

Ken Sekaquaptewa May 01 2020

Review for Dr. Carn

The know me and treat me like a good friend. They let me talk about my issues and are understanding.

Apr 30 2020

Review for Dr. Carn

Natalie Apr 29 2020

Review for Dr. Clark

Sheree G. Apr 25 2020

Review for Dr. Faux

I got an IUD placed by her, she answered ALL of my questions, was very kind and listened well. She did a great job placing it, told me what to expect and told me step by step what she was doing and why. Her nurse was amazing and also answered any questions that I had. Would highly recommend.

Olivia Apr 23 2020

Review for Dr. Andrews

First time doing a medical visit by video. Dr. Carn was very thorough in his examination. We have been patients for many years and I feel like we got the same great care we always get when seeing Dr. Carn! Great way to see a dr during quarantine!

Apr 22 2020

Review for Dr. Carn

Fast in, answered my questions, good ‘bedside’ manner, patient, not hurried.

Apr 18 2020

Review for Dr. Faux

Video appointment was very easy. I am grateful for the technology, and Dr Duros’ commitment to my safety, and health.

Apr 17 2020

Review for Dr. Duros

Short wait, great office staff, and I left the office feeling I had a much better understanding of my diagnosis and what I could and could not do with my stress fracture. I highly recommend Dr. Berry to runners with injuries.

Rosemary Apr 17 2020

Review for Dr. Berry

Michael Smith Apr 15 2020

Review for Dr. Fonseca

Dr. Faux is very thorough, knowledgeable and kind! I felt confident that he knew what he was doing, and was able to learn everything I needed to while I was there.

Apr 04 2020

Review for Dr. Faux

Mar 30 2020

Review for Dr. Clark

First time I have done video and it was fine. Even when it disconnected dr carn called me on phone to finish visit.

Mar 25 2020

Review for Dr. Carn

Very personable and knowledgeable.

S. W. Mar 25 2020

Review for Dr. Patty

Oso63 Mar 22 2020

Review for Dr. Duros

Dr karn was helpful with diagnosis & medication information. He listened to my concerns & was very helpful.

Mar 20 2020

Review for Dr. Carn

Dr Fonseca is great listener and has great understanding of what is needed. She and her staff are passionate about their care/patients Great personality

PS Puglisi Mar 16 2020

Review for Dr. Fonseca

Excellent service! Dr. Carn is the best!

Troy Allen Mar 15 2020

Review for Dr. Carn

Dr Hadley explains the whys and wherefores very well. He makes sure you understand before he lets you go. I have reccomended him several times

Holly Mitchell Mar 09 2020

Review for Dr. Hadley

Dr Carn is very easy to talk to and he doesn’t rush me. I feel very comfortable talking to him about my health concerns. I’ve been a patient of his for many years.

Alice Thomas Mar 09 2020

Review for Dr. Carn

Dr. Faux took his time examining my daughter & made her feel like she was being listened to.

Mar 06 2020

Review for Dr. Faux

Dr Fonseca always treat me with tender loving care. She has helped me live the highest quality life possible given my health conditions. She takes her time to explain all details and answer any questions

Carmen Abdallah Mar 04 2020

Review for Dr. Fonseca

I really appreciated initially the time that Dr Faux took both in examining my foot and laying out options for me. Now, a year later, with surgery upcoming, Dr Faux is very thorough in explaining everything.

Anita Feb 27 2020

Review for Dr. Faux

Britton Nielsen Feb 26 2020

Review for Dr. Faux

I have gone to Dr. Fonseca for a number or years. She is conscientious and has taken good care of my needs. I will continue seeing her.

Marge R. Feb 25 2020

Review for Dr. Fonseca

Very pleasant.Friendly professional stave and Dr Duros is excellent doctor

Anna Kroska Feb 23 2020

Review for Dr. Duros

JP Feb 08 2020

Review for Dr. Clark

Dr. Marion’s office is amazing. I was nervous going into my appointment, but was quickly put at ease. Step by step of the procedure was thoroughly explained, as well as what to expect for the recovery. My results are phenomenal! I am so happy I decided to go with Dr.Marion!!

Melanie vargas Jan 31 2020

Review for Dr. Marion

Friendly conversation & professional attitude, makes me wanting to come back.

Irvin T. Jan 29 2020

Review for Dr. Patty

BRAD Jan 28 2020

Review for Dr. Kim

Nelson Jan 23 2020

Review for Dr. Zollo

I didn’t have to wait around. Checking in was perfect, friendly and efficient. Daniel Patty was friendly, approachable, and got the job done. Other staff I interacted with was also very friendly. I was comfortable immediately I walked in to check in.

Gillian R. Jan 23 2020

Review for Dr. Patty

Great office great Doctors

Jens Mark Jan 21 2020

Review for Dr. Crump

Awesome Doctor

Kyle Larsen Jan 21 2020

Review for Dr. Crump

Dr Lininger performed a nerve conductive study on me. He spent time explaining what he was doing and the results as he did them. He was thorough and did not rush. Great Experience

Nancy Jan 16 2020

Review for Dr. Leininger

Sheila A Myers Jan 08 2020

Review for Dr. Rose

Dec 21 2019

Review for Dr. Gunther

Friendly, great care and excellent results!

Gayle Dec 19 2019

Review for Dr. Garr

One of the worse people I have ever seen and his staff some of the medical assistants are horrible and the office manager!!

Dec 13 2019

Review for Dr. Mathews

Dr. Hoyal and his staff do quality work. They were able to get me in quickly and he listened to and addressed all of my concerns. He has a new patient for life.

John M Dec 12 2019

Review for Dr. Hoyal

Eric Dec 06 2019

Review for Dr. Springer

Manager for his group of doctors worked with me to find a solution

Nov 23 2019

Review for Dr. Camp

Nowwhat? Nov 17 2019

Review for Dr. Crump

Dr Hoyal is always very thorough and takes his time with me rather than passing me off to an assistant. I have been to his office about 4 times over the years and it has been a good experience each time.

Keith Clarke Nov 09 2019

Review for Dr. Hoyal

Beth Le Nov 08 2019

Review for Dr. Mathews

Oct 24 2019

Review for Dr. Holmes

Debbie Roberts Oct 19 2019

Review for Darin Leslie

Oct 08 2019

Review for Dr. Andrews

Diane C. Oct 04 2019

Review for Dr. Mathews

Nina Olsen Sep 28 2019

Review for Dr. Poulsen

Mary Ann Doxey Shoff Sep 07 2019

Review for Dr. Hoyal

Bailey Benson Sep 05 2019

Review for Dr. Crump

I have been to Dr Marion’s office for a couple procedures- big & small. I always feel valued as a patient. Dr Marion is detail oriented and his staff is genuine and caring.

Kobe Bae Aug 31 2019

Review for Dr. Marion

Rebecca Jane Hewett Aug 29 2019

Review for Kristi Cox

Aug 29 2019

Review for Kristi Cox

Kristi has seen my children many times and they love her! She has a very calming affect. I love how Kristi can incorporate a hybrid of Western medicine and more holistic types of healing, depending on a parents wishes. She is a beautiful person inside and out and my kids are lucky to have her!

Linds Aug 29 2019

Review for Kristi Cox

Kristi is probably the sweetest, most knowledge medical personnel I have ever taken my child to! She’s very intuitive, full of knowledge, super patient and made my child feel very comfortable and calmed my concerns. I won’t take my children to anyone else! She’s amazing!

Sara Aug 29 2019

Review for Kristi Cox

I can’t say enough good about Kristi. She is easily the most helpful and knowledgeable person I’ve ever seen in the medical field. We will continue seeing her as long as we possibly can!

Christina Aug 29 2019

Review for Kristi Cox

I returned today to receive an injection for my foot neuroma, I felt confident I could get relief again from the pain & difficulty walking. The office staff was friendly & Dr. Garr was pleasant & attentive& gave me confidence in his diagnosis.

Cathy Bradley Aug 21 2019

Review for Dr. Garr

We had a great experience here and have already recommended Dr. Garr to friends and family! My daughter went in for ingrown toenails that have been bothering her for months. I seriously regret not going in sooner! The appointment went so smoothly and it was very informative.

Jen Grimshaw Aug 16 2019

Review for Dr. Garr

Very kind and to the point of what was going on with my toe. Let me make the ultimate Decision if what I wanted to do and did not pressure me.

Leslie Aug 14 2019

Review for Dr. Garr

DR RANDY GARR IS AMAZING HE MAKE YOU FEEL COMFTRABLE AND SAFE AND HE COMMUNICATES VWEY WWLL AND HEARS YOU OUT HIS STAFF IS ALSO WONDERFUL I WILL DEFINITELY GO BACK

Veronica boza Aug 12 2019

Review for Dr. Garr

does a really nice job

Anonymous Aug 01 2019

Review for Dr. Patty

Doyle Melville Jul 31 2019

Review for Dr. Crump

Straightforward and up front always. Remembers who I am and friendly. Trust her as good diagnostician.

Jul 17 2019

Review for Dr. Fonseca

Great guy who was very helpful!

Jul 16 2019

Review for Dr. Garr

The office staff is very kind and understanding. The Dr. was also kind, understanding, gentle, and explained everything well.

Jul 12 2019

Review for Dr. Garr

Dr. Fonseca has been my PCP for many years now. Great to work with. Gives detailed explanations of my blood work that guide me to improved health.

Jul 10 2019

Review for Dr. Fonseca

I am always grateful when I visit the clinic. Everyone is so kind and efficient. You get in to see the doctor very quickly and all of your concerns are addressed immediatley in a very kind manner!

Jul 10 2019

Review for Dr. Mathews

Dr. Matthews and his staff are courteous, kind, and caring. I have been seeing him for over 40 years. He has always given me excellent service and has made my life much more comfortable.

Frank M. Jul 02 2019

Review for Dr. Mathews

Good Guy! Dr. Hyer was great. I came in with stomach pain. He did all the needed tests. When everything came back clear, Dr. Hyer took time to explain what else could be causing my symptoms. I could tell he was kinda rushed to see his other patients, but he did his best to help me. I liked him.

Spanish Fork, UT - Jun 28 2019

Review for Dr. Hyer

Location

Orem Community Hospital

331 N 400 W, Orem, UT 84057

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