University Hospital - University Health System

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

76%

Would definitely recommend
6% higher than the national average

University Hospital - University Health System

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

University Hospital - University Health System

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

Meredith K Oct 20 2020

Review for Dr. Ghohestani

Excellent, she is so compassionate and understanding, really a big help w my high blood pressure

Randy Oct 20 2020

Review for Dr. Luna

INCOMPETENT Oct 16 2020

Review for Dr. Tran

Dr. Garcia is superb. I have been with him for many years and credit him with keeping me healthy. He is exceptionally intelligent and thorough (being careful and honest does not make him "unsure"!). He is also kind, considerate, and caring. His staff is also excellent.

DSC46 Oct 14 2020

Review for Dr. Garcia

April Fox Oct 09 2020

Review for Dr. Brenner

Location

University Hospital - University Health System

4502 Medical Dr, San Antonio, TX 78229

Frequently Asked Questions

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