University Hospital - University Health System

73%

Patients that would definitely recommend
3% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Accidental cut, puncture, perforation or hemorrhage during medical care

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

73%

Would definitely recommend
3% higher than the national average

University Hospital - University Health System

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%47%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%69%66%

University Hospital - University Health System

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

I highly recommend Dr Harper. He was very kind, informative and asked if I had any questions. He was really reassuring. I felt with the tests they performed they really got a good look at the health of my eyes. Plus, all the staff were so friendly and kind. It was a great overall experience.

Oct 23 2021

Review for Dr. Harper

Dr Browning and his staff are top notch! I have been a patient for several years. During all visits the staff and Dr Browning are professional and efficient. I am always seen in a timely manner and revive clear concise information and treatments. I highly recommend Dr Browning.

SheriLyn Noland Oct 22 2021

Review for Dr. Browning

Dr Harper is the best-and his staff is knowledgeable, patient, kind, and helpful.

Jan C Oct 19 2021

Review for Dr. Harper

Annette Oct 18 2021

Review for Dr. Mesa

Barb S. Oct 09 2021

Review for Dr. Jacobs

Location

University Hospital - University Health System

4502 Medical Dr, San Antonio, TX 78229

Frequently Asked Questions

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