University Hospital - University Health System

76%

Patients that would definitely recommend
6% higher than the national average


University Hospital - University Health System is a medical facility located in San Antonio, TX. This hospital has been recognized for Gastrointestinal Care Excellence Award™ and General Surgery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

General Surgery Excellence Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10
7% higher than the national average

76%

Would definitely recommend
6% higher than the national average

University Hospital - University Health System

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

University Hospital - University Health System

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%71%73%

Providers

Provider Reviews

excellent Podiatrists! Very helpful, friendly, staff is excellent in followups. Went beyond what was necessary in my care. I would HIGHLY recommend him.

frank hernandez Sep 13 2020

Review for Dr. Zgonis

Zachary Sep 08 2020

Review for Dr. Alkhouri

Dr Harper is an outstanding physician, highly skilled and compassionate. I am dealing with a rare eye disease as well as wet AMD. He has helped me get through a very rough time more than words can say. I trust Dr Harper with my eyesight and respect him.

Sep 03 2020

Review for Dr. Harper

It good, thank you.

Ernestina Cavazos Sep 02 2020

Review for Dr. Harper

Great doctor and excellent diagnostician. She works with you to find out the core issues and is smart enough to solve them in a timely manner at least with me. She moved to a new office, but it was worth driving 20 mins to see her. Haven't found a doctor like her yet.

Happy patient Sep 02 2020

Review for Dr. Lin

Dr Lacsina is an amazing MD! She always listens to my reasons for coming in and giver her 100% in treating me. If I have trouble understanding something she has no issue in explaining so I can understand.

Aug 22 2020

Review for Dr. Lacsina

The staff is very friendly and answered all questions asked. Staff explained very well and we went with 2 types of procedures. Can't wait to see the results.

Aug 13 2020

Review for Dr. Ghohestani

Deyanira Aug 12 2020

Review for Dr. Ghohestani

mimi gattinella Aug 08 2020

Review for Dr. Aniemeke

Stacy Rodriguez Aug 06 2020

Review for Dr. Tarbox

very committed to us best surgical care we could hope for

Aug 06 2020

Review for Dr. Tarasiewicz

SHE IS SUPER AWESOME BEST ENDO I HAVE SEEN

SONYA DAVIS Aug 01 2020

Review for Dr. Illuri

I have been Dr King's patient for 7 months. She and Audrey are wonderful. Yesterday they saved me over $200 on an ear drop prescription. They knew the ear drops were expensive so they already had an alternative plan. I trust Dr. King's judgement!

Susan J. Jul 30 2020

Review for Dr. King

Dr. Ament was very empathetic to my condition and what I was going through. She also took the time to explain what was going on and then ALWAYS asked if I had questions. I appreciated her making sure I understood my health situation.

Jul 29 2020

Review for Dr. Ament

Dr. Santillan listened and took time to explain what details were necessary for the procedure to remove the melanoma. It gave me peace f mind going forward to surgery.

Jul 29 2020

Review for Dr. Santillan-Gomez

Jul 28 2020

Review for Dr. DeHart

She was very nice!

Jul 25 2020

Review for Dr. Lacsina

Dr. Phillips is great but there is no way to contact her office! If she could just give us an email where people could ask simple questions she would be doing a great kindness to her patients. Thank you!

Romo-Carmona Jul 20 2020

Review for Dr. Phillips

The most wonderful caring doctor I've ever had. And I have had plenty. He helped me regulate my sugar.

Marvel gomez Jul 18 2020

Review for Ralph Grinnell

Jul 15 2020

Review for Dr. Leggoe

Jul 13 2020

Review for Dr. Ghohestani

Dr. Ghoestani is very knowledgeable and the staff, Alejandra is amazing and friendly! I came in with toe nail fungus got laser treatment and meds and a month later definitely see the results! Thank you now I am looking forward to wearing sandals again!

Ervey M Jul 03 2020

Review for Dr. Ghohestani

Ebrahim Shadman Jul 02 2020

Review for Dr. Ghohestani

He performed an ungloved pelvic exam on me.

Jun 30 2020

Review for Dr. Newton

Dr. Patel is very caring and compassionate. He takes the time to explain procedures, and answer questions in a manner, that is easily understood. Thank you, Dr. Patel, I will never forget your kindness. I really feel, that you all saved my life. Blessings

Valerie G. Leonard Jun 29 2020

Review for Dr. Patel

Candice Daquin Jun 22 2020

Review for Dr. Rosenkranz

Three words in trying to introduce myself as a professional colleague from another institution, she stated “Get to the point.” Treatment of a colleague is reflective of the manner in which she treats her patients, be weary.

Jun 18 2020

Review for Dr. Simpson

Dr. Walsh is a straight-forward, yet, soft-spoken, caring doctor who take time to explain though roughly the process, procedures, the pro and con of what the treatment is to me. I couldn’t thank him enough for the treatment he has given me. Thank-you, Dr. Walsh!

Jun 09 2020

Review for Dr. Walsh

BB Jun 03 2020

Review for Dr. Alvarez

May 30 2020

Review for Dr. Phillips

Melissa C May 29 2020

Review for Dr. Monis

May 14 2020

Review for Dr. McCann

I was treated for PPP, very happy. Painless, impressively fast. Staff were kind and the doctor seemed to know what to do. I highly recommend Dr. Ghohestani for PPP.

Derek May 13 2020

Review for Dr. Ghohestani

He is a excellent doctor. He is considered on how you fell. He takes time to listen to you if you have a question or a problem. He has an excellent staff that helps you to. I would recommend him if you need a good heart doctor because he has a heart.

Mary Green May 11 2020

Review for Dr. Patel

Dr Patel and his staff were friendly, welcoming, and thorough. Dr Patel took the time to discuss my concerns and conditions with a wholistic approach. Very positive experience.

Sean May 10 2020

Review for Dr. Patel

I highly do not recommend Dr Pounds if you are a Veteran using community care. Dr made unprofessional statements about how the VA was losing money because of Veterans like me .

May 08 2020

Review for Dr. Pounds

He had to do a radio interview, so couldn't care less about my problem.

May 07 2020

Review for Dr. Campbell

What a waste of medical education. He couldn't have cared less about me. Don't waste your time with this indifferent pathetic miserable excuse of a 'doctor'.

Jim May 07 2020

Review for Dr. Campbell

Dr. Nguyen is amazing! He saved my life during an emergency surgery. He explained everything very well and I received excellent care. I highly recommend him! He is the best!

D. Ann H May 07 2020

Review for Dr. Nguyen

Dr. Patel was very understanding and attentive. I’m also thankful his assistant (?) Denver was extremely sweet, welcoming and great at her job. I feel comfortable having them as my choice for cardiology.

Erica Perez May 07 2020

Review for Dr. Patel

2nd hip replacement. Thought I would be disabled forever. After his magic hands I actually feel I could play a senior match of tennis. I had retired 6 months prior when my first hip failed

Louis Avina Apr 27 2020

Review for Dr. Buttacavoli

Thom Wentlandt Apr 24 2020

Review for Dr. Ferrer

Dr. Patel explained what one of my medications that I was taken was not right for me and gave me a different medication.

Apr 17 2020

Review for Dr. Patel

I saw Dr. Rincon in 2019. She is an excellent provider in her specialty of rheumatology. She made excellent recommendations during my visit which were beneficial to my health. This tells me she is not a pill doctor. She is a patient centered doctor. God bless her.

Catherine C Chavez Apr 12 2020

Review for Dr. Del Rincon

My experience was terrible she treats you like trash made me cry please don’t go to her or take your loved ones she will belittle you

M Apr 12 2020

Review for Dr. Gray

Both my husband and I have been patients of Dr. Toth for several years now. She is kind, compassionate and very dedicated. Most importantly, she is an excellent diagnostician. We trust her her judgement explicitly.

Apr 02 2020

Review for Dr. Toth

Mary floyd Apr 01 2020

Review for Dr. Turner

Excellent in every way.

Rachel Barrier Mar 31 2020

Review for Dr. Lin

L. Taylor Mar 31 2020

Review for Dr. Browning

I really like Dr Heckman. Pretty straightforward about my problems with my injured shoulder. No blue-skying what the results of the operation would be. Those are traits I value in a doctor. That kind of cut-to-the-chase approach might not suit everyone but, as a scientist, it meets my needs.

George Wilson Mar 26 2020

Review for Dr. Heckman

Excellent, very caring and knowledgeable. Appointments are always on time or early. Highly recommend.

Mar 22 2020

Review for Dr. Anzueto

he's very professional and understanding, listens to your medical needs. excellent Doctor. Thank You Dr Osorio for being my doctor.

Luis R. Maldonado Mar 19 2020

Review for Dr. Osorio

Mar 16 2020

Review for Dr. Alvarez

Mar 16 2020

Review for Dr. Dominguez

Lupita Castorena Mar 12 2020

Review for Dr. Buttacavoli

R. Overbaugh in Boerne - Mar 02 2020

Review for Dr. Elkenany

Alexander R Zamora Feb 29 2020

Review for Ralph Grinnell

how do we find where she moved to

CJ Feb 27 2020

Review for Dr. Lin

Exceptionally please with the time Dr. Patel took with my father, how he explained his valvular problem and options so all could understand. And most importantly, how he listened to our situation and concerns and involved us in the decision-making process and not just dictate.

Feb 27 2020

Review for Dr. Patel

Worst experience of my life!

Feb 21 2020

Review for Dr. Ghohestani

Very happy! I highly recommend Dr. Ghohestani

Feb 21 2020

Review for Dr. Ghohestani

Feb 17 2020

Review for Dr. Ghohestani

Exceptional doctor Skilled Patient and caring

Feb 15 2020

Review for Dr. Tarasiewicz

FRRS Feb 13 2020

Review for Dr. Mitromaras

Nia Mo Feb 09 2020

Review for Dr. Tarbox

DANELLE COLLINS Feb 07 2020

Review for Dr. Mody-Bailey

Dr. Patel explained my condition thoroughly and I could understand. He is very patient and I felt really relaxed.

S. Samson in Cibolo, TX - Feb 06 2020

Review for Dr. Patel

Dr. Stallworth has it all! A great listener, kind bedside manner and technical brilliance.

Anonymous Feb 04 2020

Review for Dr. Stallworth

Very thorough, detail-oriented, great at giving the understanding of procedure, and genuine about the overall experience. 10/10

John H. Feb 04 2020

Review for Dr. Stallworth

A great honest dermatologist: I like Dr Ghohestani for being honest and tell me exactly what he thinks and I need. Thank yo him, my skin is much better. No more rash!

Jan 27 2020

Review for Dr. Ghohestani

Jan 23 2020

Review for Dr. Mizani

PandS Jan 21 2020

Review for Dr. Bhavaraju-Sanka

I thoroughly respect and trust Dr Michael Lichenstein. He has been my Gerontology‘s since April 2014. Even though I am 100% service-connected veteran, I have found that he provides superior care.

Dee Villarrubia Jan 18 2020

Review for Dr. Lichtenstein

Dr. Lorenzo & his nurse Brenda were very nice to me . I think that they take the time to analyze the problem and work with me being the patient to make the most out of the illness that I have . I am very appreciative of the care I receive.

James Mysliwiec Jan 17 2020

Review for Dr. Lorenzo

Jan 01 2020

Review for Dr. Buttacavoli

ah/md Dec 27 2019

Review for Dr. Gorchynski

Dec 19 2019

Review for Dr. Lacivita

This is my second experience with Dr. Stallworth. The doctor is the quintessential professional .His thoroughness attention to detail and easy bedside manner makes it a nice experience. His staff is equally as professional.

Michael Lynch in Fair Oaks Ranch , TX - Dec 19 2019

Review for Dr. Stallworth

Dec 18 2019

Review for Dr. Gray

Matthew Dec 14 2019

Review for Randall Adkins

LaDanyel Woods Dec 09 2019

Review for Dr. Velez

James W. Holmes Dec 09 2019

Review for Dr. Aniemeke

Scott Bailey Dec 09 2019

Review for Dr. Tarbox

Been seeing Dr Bui for at least 8 years she's amazing! Thorough and kind and reasonable prices. Can't recommend enough!

Amy K Dec 03 2019

Review for Dr. Bui

Great experience with the Dr and his staff.

Mary H. Dec 03 2019

Review for Dr. Stallworth

Nov 29 2019

Review for Dr. Lunsford

Dr.Patel is always patient, informative and willing to answer and explain questions. GREAT physician.

D Hart in TX - Nov 26 2019

Review for Dr. Patel

Dr Monjezeb is a very caring doctor. She listens to me and always makes me feel welcome. Her knowledge and skill has been a blessing for me and I’m sure for all of her other patients. I admire her very much.

Sandra McKay Nov 21 2019

Review for Dr. Monjazeb

Cynthia Hague Nov 19 2019

Review for Dr. Simpson

Nov 19 2019

Review for Dr. Tarbox

Nov 17 2019

Review for Dr. Ghohestani

Christopher Montoya Nov 16 2019

Review for Dr. Sadiq

Dr B is the best. I had a new hip 9 days ago and I am well on my way to getting my life back. Great bedside manners and he truly cares #1 in my book Highly Recommended

David L in Geneva , NY - Nov 15 2019

Review for Dr. Buttacavoli

I like this dermatologiost for treating my acne scars. Dr. Ghohestani is a very good dermatologuist. I was seeing many in Austin before moving to San ANtonio, I highly recommend him.

Nov 11 2019

Review for Dr. Ghohestani

Dr. Lapey is great! I recommend her for her intelligence, knowledge of her profession, ability to communicate on a layman's level, and overall professionalism.

Sandra Hennessy Nov 09 2019

Review for Dr. Lapey

DZA Nov 08 2019

Review for Dr. Alas

Location

University Hospital - University Health System

4502 Medical Dr, San Antonio, TX 78229

Frequently Asked Questions

Where is University Hospital - University Health System located?

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Does University Hospital - University Health System score well in safety ratings?