Southwest General Hospital

49%

Patients that would definitely recommend
21% lower than the national average


Southwest General Hospital is a medical facility located in San Antonio, TX. This hospital has been recognized for Labor and Delivery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2020, 2019)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Death following a serious complication after surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
52%

Patients who gave a rating of 9 or 10
17% lower than the national average

49%

Would definitely recommend
21% lower than the national average

Southwest General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%70%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%57%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%45%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%66%

Southwest General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Colleen Denise Pellant 06/26/1964 Oct 16 2021

Review for Dr. Franklin

This doctor is very personable and has clear communication with direction. I truly appreciate him!

CG Oct 14 2021

Review for Dr. Kythaparampil-John

Dr. Ramirez has been my doctor for years. She is very knowledgeable, caring and listens to what you have to say. I feel very comfortable in her hands.

Debra Jacobsen Oct 10 2021

Review for Dr. Ramirez

Yes, I would recommend Dr. Ramirez to my family members.

Lisa S Salazar Oct 07 2021

Review for Dr. Ramirez

Dr. Franklin is #1 in my book as a gastroenterologist! He is caring and most competent when treating or evaluating our health. My best friend had recommended him to me, and I'm grateful that she did.

Susan L. Cloud Oct 05 2021

Review for Dr. Franklin

Location

Southwest General Hospital

7400 Barlite Blvd, San Antonio, TX 78224

Frequently Asked Questions

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