Southwest General Hospital

47%

Patients that would definitely recommend
23% lower than the national average


Southwest General Hospital is a medical facility located in San Antonio, TX. This hospital has been recognized for Labor and Delivery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2020, 2019, 2018)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were worse than expected

1 rating was better than expected

  • Death following a serious complication after surgery

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
55%

Patients who gave a rating of 9 or 10
14% lower than the national average

47%

Would definitely recommend
23% lower than the national average

Southwest General Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%73%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%69%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%58%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%80%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%42%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%53%66%

Southwest General Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%55%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%65%73%

Providers

Provider Reviews

Cherie Oct 29 2020

Review for Dr. Kythaparampil-John

Dr. Oliva is great at finding new solutions and is very smart and nice. He is also great at suggesting the best medicines and explaining possible side effects.

Oct 22 2020

Review for Dr. Oliva

Karla Oct 17 2020

Review for Dr. White

excellent patient care and follow-up, even Dr. Naveen called to check

Joshua M. Oct 16 2020

Review for Dr. Kella

I miss going to her she is the best doctor I ever had. I never had a problem going to her at all. She had delivered my daughter and I loved seeing her every appointment.

Oct 14 2020

Review for Dr. Appiah-Dwamena

Location

Southwest General Hospital

7400 Barlite Blvd, San Antonio, TX 78224

Frequently Asked Questions

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