Rio Grande Regional Hospital

71%

Patients that would definitely recommend
1% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Coronary Intervention Excellence Award™ (2019, 2018)

Superior clinical outcomes in coronary intervention procedures (angioplasty with stent)

Labor and Delivery Excellence Award™ (2019, 2018)

Superior clinical care of women during and after childbirth

Obstetrics and Gynecology Excellence Award™ (2019, 2018)

Superior clinical outcomes during and after childbirth and in surgeries that treat diseases and conditions of the female reproductive system

America’s 100 Best Hospitals for Cardiac Care Award™ (2018)

Superior clinical outcomes in heart bypass surgery, coronary interventional procedures, heart attack treatment, heart failure treatment, and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Respiratory failure following surgery

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
73%

Patients who gave a rating of 9 or 10
4% higher than the national average

71%

Would definitely recommend
1% higher than the national average

Rio Grande Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%46%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Rio Grande Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%62%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

Providers

Provider Reviews

Saved my life!

Raul Rodriguez Jul 29 2020

Review for Dr. Espejo

Dr. Seiba is great, explained my condition to me in a way that was simple to understand. Very knowledgeable and kind.

Rafael Jul 28 2020

Review for Dr. Seiba

He took his time in going over my problem. He then proceeded to give me the right medicine that took care of the problem after two specialist with Renaissance were unable to do so. I liked his procedure with his advice and honesty with other issues.

gordon bloomfield Jul 22 2020

Review for Dr. Jelinek

gordon bloomfield Jul 21 2020

Review for Dr. Gonzalez

Melinda Villegas Jul 19 2020

Review for Dr. Enslein

I'm answering on behalf of my mom because she doesn't use the internet. It went very well. It was on time, quick, efficient, friendly, and helpful. She has several doctors, and Dr. Enselein is her heart doctor, but he is the only doctor she has that she really trusts and likes.

Frank Steele (for Olga Steele) Jul 19 2020

Review for Dr. Enslein

Dr Seiba has heart and brains. He's not only thinking of the best way to approach your particular situation, he also does it with your dignity still in place. I wish all doctors could be just like him.

Robert Jul 17 2020

Review for Dr. Seiba

On 7 /30/2020 the doors to his office were lock with people inside wearing mask. Lately I can not get them to answer the phone, What is going on. I need refills

Maria Armstrong Jul 14 2020

Review for Dr. Garrigos

Fantastic staff and provider, from the moment you walk in to your visit, the whole experience was efficient and very friendly.

Jul 13 2020

Review for Dr. Chapel

Safety precautions great, staff is very friendly and knowledgeable. This is a safe place to come to. As far as Dr. Chapel he is an awesome Doctor, he gets straight to the point, very honest and trustworthy.

Jul 10 2020

Review for Dr. Chapel

I feel that the treatment Dr. Chapel has given me has helped, staff is very nice I am very happy with my orthopedic surgeon.

Jul 09 2020

Review for Dr. Chapel

I have enjoyed my visit today, Staff is great and Dr. Chapel gets right to the point. I love going to his office with his friendly staff.

Jul 09 2020

Review for Dr. Chapel

I felt that my appointment with Dr. Chapel was very positive, he targeted my problem instantly and gave me solutions even before mentioning the word surgery.

Jul 09 2020

Review for Dr. Chapel

Very Satisfactory

Jul 09 2020

Review for Dr. Chapel

Excellent physician. Performed my total hysterectomy with great ease and without any problems. I trust him VERY much and will definitely recommend him.

J. Martinez Jul 09 2020

Review for Dr. Wilson

Excellent physician

Jul 09 2020

Review for Dr. Balderas

Office staff is courteous, respectful and helpful in meeting your needs or concerns. Dr. Chapel is a very good surgeon. He performed a rotator cuff replacement and I was able to move and lift my arm with minimal pain. Excellent doctor.

Jose L. Santillan Jul 09 2020

Review for Dr. Chapel

He is great and very nice

Jul 07 2020

Review for Dr. Chapel

Really good doctor. My surgery with him was a success. I'm so happy I can move my arm now.

Manuela Alvarez Jul 07 2020

Review for Dr. Chapel

outstanding service colmenares and Diagne

Jul 06 2020

Review for Dr. Diagne

Dr E is a wonderful physician! Very knowledgeable and pleasant to discuss medical problems with! He is my chosen physician as well as my 96 yr old mother. His staff is great also, you do not wait very long at all and you’re in to see the dr.

Nancy Watson Jul 05 2020

Review for Dr. Enslein

I just had a 'virtual' office visit with Dr. Assad- Kottner via the internet. It was very pleasant, convenient and safe amid the pandemic. I would recommend Dr. Kottner to anyone in need of a cardiologist.

Frank P. Jul 01 2020

Review for Dr. Assad-Kottner

Very pleasant and comfortable for my 92 year old mom.. First time on FaceTime with Dr. Enslein.. And she felt very comfortable like if she was in his office.

Jun 29 2020

Review for Dr. Enslein

Dr. Assad is a very knowledgeable and personable physician. He will find a way to connect to you during your consultation. I highly recommend him. Thank you Dr. Assad for your genuine and professional care.

Monica Gonzalez-Williams Jun 25 2020

Review for Dr. Assad-Kottner

Great doctor, thorough and to the point. Helped me a lot.

Carlos Jun 24 2020

Review for Dr. Seiba

Helped me understand my disorder by explaining to me what I didn’t understand.

Jose Rizo Jun 24 2020

Review for Dr. Assad-Kottner

Very patient and informative would highly recommend

Jun 24 2020

Review for Dr. Salinas

Awesome doctor very patient and informative!

Jun 24 2020

Review for Dr. Assad-Kottner

Knowledge

Guillermo Guzmán Jun 24 2020

Review for Dr. Assad-Kottner

Amazing doctor who only speaks the facts.

Amberly González Jun 24 2020

Review for Dr. Assad-Kottner

Michael W Jun 24 2020

Review for Dr. Assad-Kottner

Excellent person and doctor, very professional and knowledgeable.

Alexandra Nuñez Jun 24 2020

Review for Dr. Assad-Kottner

RGV needs more doctors like this guy.

Jun 24 2020

Review for Dr. Assad-Kottner

Thanks to Dr. Assad I dropped 50lbs in a year and he took me off medications that I have been using for years. I will be forever thankful to him

Jun 24 2020

Review for Dr. Assad-Kottner

I just heard about Dr. Assad in TikTok and his approach is not only unique it is fantastic. I wish more doctors were like him. He has no need to educate the public yet he does with obvious passion. Switching Cardiologists

Jun 24 2020

Review for Dr. Assad-Kottner

ALWAYS A GOOD VISIT AND CONTINUE TO RECOMMEND DR. ENSLEIN

Jun 23 2020

Review for Dr. Enslein

Jun 23 2020

Review for Dr. Padilla-Williams

Loved it

Alexis Jun 23 2020

Review for Dr. Chapel

Perla Benitez Jun 23 2020

Review for Dr. Coronado

Very friendly staff and didn’t even wait long to be seen. When seen all my questions were answered and they were very helpful. Highly recommend.

Jun 21 2020

Review for Dr. Garza

Dr. Gomez has been my doctor for the last eight years. He and his staff are all polite, and address all your concerns in a polite, and professional manner. Wait times are also very short, and they don’t overbook appointments.

J. Garcia Jun 20 2020

Review for Dr. Gomez

The reception staff always drops the ball, from medication to scheduling appointments. I rarely see the Dr, most times seen by the NP. Wait times feel like a punishment, always a two hour. Dr Garrigos seems pre occupied and rushed. This office was recommended but I would not recommend it to anyone.

Abel Jun 18 2020

Review for Dr. Garrigos

Melissa Gonzalez Jun 17 2020

Review for Dr. Diagne

Office staff great-- Dr Chapel knows his business

Jun 14 2020

Review for Dr. Chapel

Dr. Enslein made patient feel so very welcoming. He took his time to explain issues. Will definitely be going back.

Jun 13 2020

Review for Dr. Enslein

She's an amazing Dr!! She explains in detail and always makes me feel comfortable during my visits.

Jun 12 2020

Review for Dr. Almonte-Gonzalez

Girls in the front are very nice and helpful my appointment was pretty fast and I didn’t have a long wait time , Dr Tamez is very helpful and explains everything really good ,I definitely recommend going with him

Jun 10 2020

Review for Dr. Tamez

He did a very good job to my husband everything is going perfect with his elbow and his hand.

Víctor yerena Jun 10 2020

Review for Dr. Chapel

The best doctor ever! treated me with respect and great bedside manners caring respectful and will listen to you and very responsible he makes sure you feel better

Mattie Concepcion Jun 10 2020

Review for Dr. Melendez

I always have a great experience at this office. The staff and the doctor, very efficient and polite. I love that the wait time is very short!!!

Linda Carrera Jun 08 2020

Review for Dr. Enslein

dr enslein is knowledgeable and will answer any questions you ask. he is upbeat and my exam for a pacemaker went well and i was pleased. he is backed up with a friendly and competent staff. my visits at rgv cardiology are swift and enjoyable.

Dianah Anderson Jun 06 2020

Review for Dr. Enslein

Jun 04 2020

Review for Dr. Enslein

Dr. Seiba is a great urologist. I have been a patient of his for more many years. Ever since I first met him, I’ve always appreciated his calm demeanor and the amount of time he dedicates to my visits.

Jun 04 2020

Review for Dr. Seiba

Very grateful for Dr Cooper. He fixed my ruptured brain aneurysm. Amazing Dr.

Yvette Mendoza Jun 04 2020

Review for Dr. Cooper

TJF Jun 02 2020

Review for Dr. Assad-Kottner

I am so grateful to Dr Gomez and his staff for seeing me through one of the most difficult periods in my life. I feel so fortunate that he was recommended to me. His expertise and knowledge, his patience, and his kindness were of top order, and his staff was also very kind.

Lisa Jun 01 2020

Review for Dr. Gomez

DO NOT go to Dr Seiba! If you tell him you want a second opinion he will get very offended and defensive. Several things he told me were in direct contradiction to what other doctors have said. This doctor is NOT recommended.

May 30 2020

Review for Dr. Seiba

Muriel Hinrichs May 29 2020

Review for Dr. Chapel

They are kind and listen to you every single time !

May 28 2020

Review for Dr. Gomez

Worst experience I ever had with a doctor. I explained to him I was having a lot of pain and anxiety and he did not care at all. Dr. Zavaleta should not be practice as a physician. Totally careless about patients. Please don’t see this doctor.

Marlene May 27 2020

Review for Dr. Zaveleta

Carrie Diggs May 25 2020

Review for Dr. Enslein

Just disappointed I wasn’t able to consult with doctor on my first follow up visit but hopefully I will on my next visit

Elia Villarreal e May 23 2020

Review for Dr. Soto

Dr. Nahas is a very caring person who looks out for his patients. His staff is also caring. This dr has me alive help him help u.....

Rox Ram May 23 2020

Review for Dr. Nahas

Always well done & no long waiting!! Dr. Enslein is most imformative & easy to talk to & is most helpful with his feed back. Most important he is very knowledgable & I enjoy seeing him!!

Tim Gearhart May 22 2020

Review for Dr. Enslein

May 20 2020

Review for Dr. Gerold

Worst experience ever. Doesn’t listen to other doctors orders like he’s supposed to. Doesn’t care for patients.

Ajco123 May 19 2020

Review for Dr. Kotaki

Doctor Gupta is very kind and thorough. She explained to us everything in detail for my daughter, also why surgery was necessary. She answered all our concerns. We were nervous and scared. Very thankful to her for helping in this difficult time.

May 14 2020

Review for Dr. Gupta

Not your ordinary doctor May 13 2020

Review for Dr. Chapel

Doug Bready May 12 2020

Review for Dr. Enslein

May 11 2020

Review for Dr. Del Villar

Dr.Chapel operated and preformed a partial hip replacement after I broke my hip. I was able to return to full activities in 4 weeks. I never had pain and did not take any Pain medication.

May 08 2020

Review for Dr. Chapel

Catherine V. S. May 07 2020

Review for Dr. Bayat

I am very pleased with my first visit as I received utmost service and attention from Dr. Salinas.

Teresa May 06 2020

Review for Dr. Salinas

Greg B May 06 2020

Review for Dr. Munoz

Maria is always so fun. Dr Diagne is always understanding and goes above to care for patients

May 05 2020

Review for Dr. Diagne

I have been seeing Dr. Guardia for several years and highly recommend him. He discovered cancer(kidney) and made referrals until it was under control. Easy to understand and knows his field of medicine without a doubt

May 02 2020

Review for Dr. Guardia

Harriet Villalpando May 01 2020

Review for Dr. Chapel

He's been our family Dr for 17 Yrs. Dr. Aleman & Mrs. Trevino NP are amazing. I highly recomend.

Alejandra MArtinez Apr 29 2020

Review for Dr. Aleman

Quick and fast. Dr. Salinas always going out of his way along with the friendly staff.

Mando Apr 26 2020

Review for Dr. Salinas

Apr 21 2020

Review for Dr. Padilla-Williams

Apr 16 2020

Review for Dr. Fulp

Mirna B Apr 12 2020

Review for Dr. Chapel

Megan Molinaro Apr 05 2020

Review for Dr. Rodriguez-Rico

Apr 03 2020

Review for Dr. Enslein

Very attentive Addressed my problem and tried some alternatives before having a MRI and having to schedule surgery. He is very easy to talk to and explains things well.

Mar 31 2020

Review for Dr. Chapel

Belinda Ramirez Mar 27 2020

Review for Dr. Manohar

My mom was new to Dr. Enslein and he took a careful history of her past problems, did an immediate pacer check, and went over her medications. Our wait was short and he was prompt. We really appreciate being sent to see him as her new cardiologist in the RVG.

Millie Munn Mar 25 2020

Review for Dr. Enslein

From our first visit to continued visits he has always shown compassion, care and concern for my husband. He is straight forward and you have to follow his instructions and advice and don’t miss appointments!

Dianna Hale Mar 23 2020

Review for Dr. Caporusso

He is very good at what he does, it makes a difference when a doctor makes you comfortable.

Mar 19 2020

Review for Dr. Bayat

AMANDA Mar 18 2020

Review for Dr. Melendez

Worst experience ever. Did not look up from his computer but one time if any. Did not do any kind of exam. Did not tell me what the plan of care was. Seemed more concerned about the fact that I had not been there in years. Do NOT recommend.

Mar 14 2020

Review for Dr. Ramirez Jr

Trustworthy, informative, and have complete assurance that I am receiving the best of care possible. Highly recommend Dr. Diagne!!

Carol Erickson Mar 13 2020

Review for Dr. Diagne

Anna L Alaniz Mar 13 2020

Review for Dr. Maynard

Dr. Panday was very nice and I felt comfortable with him.

Anonymous Mar 13 2020

Review for Dr. Panday

Dr. Wilson is amazing. He is very caring and professional. He is the only doctor I trust and recommend to al of my friends an family.

Mar 13 2020

Review for Dr. Wilson

D. E. Mar 11 2020

Review for Dr. Panday

Location

Rio Grande Regional Hospital

101 E Ridge Rd, McAllen, TX 78503

Frequently Asked Questions

Where is Rio Grande Regional Hospital located?

Has Rio Grande Regional Hospital won any recent awards from Healthgrades?

Is Rio Grande Regional Hospital highly rated with patients?