Peterson Regional Medical Center

80%

Patients that would definitely recommend
10% higher than the national average


Peterson Regional Medical Center is a medical facility located in Kerrville, TX. This hospital has been recognized for Outstanding Patient Experience Award™ and America’s 100 Best Hospitals for Prostate Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Prostate Surgery Award™ (2019)

Superior clinical outcomes in prostate removal surgery and transurethral resection of the prostate

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10
12% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Peterson Regional Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%69%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%61%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Peterson Regional Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%63%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Ike Garcia Aug 06 2020

Review for Dr. Veurink

L. Cordes Aug 06 2020

Review for Dr. Pineda

W. Tyler Dix Aug 04 2020

Review for Dr. Desrosier

Was smooth knew what they was doing all along talk to to see how I was throughout the tests

Camilla Smart Jul 29 2020

Review for Dr. Isiguzo

Feeling better. Thanks for fixing me. Primary care nurse practitioner was right to refer me to you.

Don Jul 28 2020

Review for Dr. Roman-Gonzalez

As always, Dr .Machell is very professional and yet has a laymens way of describing your medical issues and their solutions. I highly recommend Dr. Machell to any one having electrophysiology issues.

Don Ferguson Jul 27 2020

Review for Dr. MacHell

The Methhodist and Dr. Roman-Gonzalez and Dr. Perez are the best, Thanks Ace and Claudella Poteet!!!!

Ace Poteet Jul 26 2020

Review for Dr. Roman-Gonzalez

Annual visit. Professional knowledgeable feedback

Jul 25 2020

Review for Dr. MacHell

Dr izziguzo checked me & eased any fears I had. Explained my results to me & added a couple of more tests to ensure my health was good. Great bedside manner!

lydia Gonzalez Jul 25 2020

Review for Dr. Isiguzo

He took his time and explained the rationale for his recommendation carefully. Very nice experience. I would rate him the beat podiatrist I have seen.

Jul 25 2020

Review for Dr. Fish

Staff is very friendly and very competent and efficient. Dr Machell gives you the information needed to make rational decisions on your wellbeing. He takes the time to explain to you if your not sure. When you leave his office, you leave with confidence.

Phillip Andry Jul 22 2020

Review for Dr. MacHell

went well--answered all question--very personable.

Beverly VAltierra Jul 22 2020

Review for Dr. MacHell

Good listener. Not in a hurry. Discussed natural health options. Preventives against Covid 19. Overall an extremely satisfying visit.

Jul 21 2020

Review for Dr. Melucci

Rob B. Jul 19 2020

Review for Dr. Alder

Miranda is wonderful! She is highly professional. She always answers all my questions.

cookie nattinger Jul 19 2020

Review for Dr. MacHell

He is genuinely concerned about my health.

Robert Mc Jul 18 2020

Review for Dr. Pederson

Great surgeon and staff especially Fryburger.

Karen Morrell Jul 17 2020

Review for Dr. Byerly

By far the best Doctor ever!! Great staff(Gina and Kerry), always caring and takes so much time making sure you understand everything. We have been going to him for years. First appointment, long and not once did he take another phone call, or walk out. Caring, kind and the best!!!

Debi Nielsen Jul 16 2020

Review for Dr. Miloy

He takes his time and is the best Dr. I have ever been to. Staff is the best too!

Benny Smith Jul 16 2020

Review for Dr. Miloy

Dr Duckers nurse Jennifer is very rude. Too bad because I like Dr Ducker, but I’m switching doctors .

Not a happy client Jul 13 2020

Review for Dr. Ducker

Very professional and sincere cardiologist with a high degree of expertise. Very helpful and instrumental to my heart health goals.

Dale D Jul 11 2020

Review for Dr. Rabinowitz

James C. Goodson Jul 10 2020

Review for Dr. Rabinowitz

On my last visit and even on previous visits the office staff and Dr Isiguzo treated me with respect and honesty. Everyone was knowledgeable and helpful while I was in office. They were considerate in everything they helped me with. I highly recommend Dr Isiguzo and his staff

Myrna Howell Jul 10 2020

Review for Dr. Isiguzo

Jul 10 2020

Review for Dr. Fish

I have been going to Dr. Sanderson since my first heart attack over 10 years ago. He is always very thorough and patiently answers all of my questions.

John M. Jul 06 2020

Review for Dr. Sanderson

Alex Vecomnskie Jul 04 2020

Review for Dr. MacHell

Dr. Veurink combines a straight-forward style with compassionate bedside manner.

Jul 03 2020

Review for Dr. Veurink

Had the right knee replaced. 4 years later, the 2nd. Great surgeon. Great team and great hospital. Exceptional care. He is a deeply committed Christian who prays before surgery.

One of the best Jul 02 2020

Review for Dr. Mitchell

Excellent physician and staff. They listen, are responsive and helpful.

Betty B Jun 29 2020

Review for Dr. Pederson

Simply the best! Dr. Roman-Gonzales always takes the time with me to explain my condition and what to do to make it better. I would highly recommend him and his associates for cardiac care.

BoerneSanders Jun 29 2020

Review for Dr. Roman-Gonzalez

Difficulty emerging from anesthesia left me focused on headache and nausea for nearly a week. Should never obscure excellent job on heart. Thorough ablation left large non-conductive atrial area where no stray signals could emerge. Heart has been running smoothly since. Many thanks.

Clinton Swift Jun 29 2020

Review for Dr. MacHell

Jun 26 2020

Review for Dr. MacHell

I felt extremely confident that the treatment I have received from Dr. Machell, his staff and the office staff were giving the best care and information available. I would not hesitate to recommend him to any family members or friends.

Jun 26 2020

Review for Dr. MacHell

What professionalism and concern! Dr. Fish and his staff are such good people that I enjoy seeing them. I had left a previous podiatrist because his front-office ladies acted so young and silly. Bob, the gentleman who receives people in Dr. Fish's office, is such a gentleman.

Judy Lange Jun 26 2020

Review for Dr. Fish

Reader A Jun 25 2020

Review for Dr. Truelock

I really appreciated having the Holter Monitor mailed to me and being able to mail it back. Instructions by Martha were super as always??

Jun 25 2020

Review for Dr. Pederson

It was very timely as usual, professional, ? caring (I am handicapped), and thorough.

Dennis Quein Jun 25 2020

Review for Dr. Fish

Semiannual visit.

Jesse Carl Stepp Jun 24 2020

Review for Dr. Roman-Gonzalez

Candice Daquin Jun 22 2020

Review for Dr. Chene

This visit was just a televisit due to social distancing concerns caused by Covit-19 virus but it was excellent.

Beverly Watson Jun 22 2020

Review for Dr. Roman-Gonzalez

They were busy, but got me in and out on time. Dr. Melucci is always caring, ask questions, listens, never in a hurry. Great Dr.

Jerry R Martin Jun 21 2020

Review for Dr. Melucci

My visit was with Dr. Pederson in outpatient surgical care for a cardiac AFlutter. Have already given Methodist Hospital a ***** review because of their outstanding process for admission and patient care. I give the same to Dr. Pederson and his staff for the wonderful successful treatment provide.

Joseph D. Dixon Jun 16 2020

Review for Dr. Pederson

We’re trying to diagnose why my blood pressure is dropping so often. Dr Sanderson explained the different possibilities and how we could determine what is happening. I found him very personable and thorough. His staff was friendly, courteous and efficient.

Mary Ann Steelhammer Jun 15 2020

Review for Dr. Sanderson

Highly recommended, I was not disappointed. Thanks

JUAN F. VILLARREAL Jun 14 2020

Review for Dr. Roman-Gonzalez

Visit was very meaningful. Problems with explained well and plan for treatment explained and treatment scheduled. bradley

Jun 14 2020

Review for Dr. Sanderson

??

Jun 13 2020

Review for Dr. Aterno

That office runs like a well oiled machine. Dr Veurink is very explanatory and kind.

Jun 13 2020

Review for Dr. Veurink

Dr. Veurink & his staff did a wonderful job with my 9 yr old who had a broken wrist he explained everything to us both & answered all her questions. He was very patient & kind.

Jun 13 2020

Review for Dr. Veurink

Everything was excellent!

Carol A. Pokrant Jun 11 2020

Review for Dr. Melucci

Virginia Bookout Jun 11 2020

Review for Dr. Melucci

Dr. Machell is one of the smartest people I know. I have approximately 30 years experience with him. I do request that his office staff call me when he is running behind (which is understandable), so that I do not sit in the office for extended periods.

Ken Batchelor Jun 11 2020

Review for Dr. MacHell

Dr. Rabinowitz has been my cardiologist since 1990.....I have a bunch of stents in several arteries that he has placed over the years.....I am now 84 and still going strong thanks to his care. I consider him one of the best cardiologists, and a good friend as well

Paul Hegdal Jun 10 2020

Review for Dr. Rabinowitz

Jun 10 2020

Review for Dr. Pineda

As always our appointment was outstanding. Waiting to here about scheduling

Robert Acker Jun 08 2020

Review for Dr. MacHell

Jonah Priour Jun 04 2020

Review for Dr. Campos

Knowledgeable, dedicated, attentive, compassionate. Best EP doc !!!

Jun 03 2020

Review for Dr. MacHell

Wonderful Dr!!!! 10 stars ?? ????????????????????stayin alive because of his great care and the good Lord.

Grundy’s Jun 03 2020

Review for Dr. Roman-Gonzalez

Best of the best cardiologist!!! 10 stars! ????????????????????

Grundy’s Jun 03 2020

Review for Dr. Roman-Gonzalez

Anita Rios Jun 03 2020

Review for Dr. Zajac

Th routine follow up!

Daniel Jun 02 2020

Review for Dr. Melucci

William Brown Jun 01 2020

Review for Dr. Pederson

J. S. Bolzle May 30 2020

Review for Dr. Melucci

Charles Culwell May 27 2020

Review for Dr. MacHell

I am very happy with my treatment. I have confidence in Dr. Sanderson and I am doing very well under his treatment.

May 27 2020

Review for Dr. Sanderson

Always good. Dr. not available but staff very good. Scheduled next appointment.

Marlene Karabinus May 27 2020

Review for Dr. MacHell

The only orthopedic surgeon I will see. Always helpful and understanding. Straight and to the point. Compassionate and caring beyond measure.

Martha F. May 26 2020

Review for Dr. Morris Jr

Larry Craver May 26 2020

Review for Dr. Isiguzo

Edward G. Barabasz May 25 2020

Review for Dr. MacHell

Lucijane48 May 21 2020

Review for Dr. Rickerhauser

Jill Foster May 20 2020

Review for Dr. Pineda

Kathy Nesbitt May 20 2020

Review for Dr. Fish

Excellent work done on my feet.

May 19 2020

Review for Dr. Fish

Dr. Izzy e was awesome with my sister, Addressed all our concerns and ordered more test to follow up. Kerrville.

Debbie May 19 2020

Review for Dr. Isiguzo

Very friendly and professional front desk that made coordinating with insurance easy. Good social distancing practices for patients in the waiting area. Nice clean office. Dr. Shay was thorough and took his time. I would recommend this office to anyone!

May 18 2020

Review for Dr. Fish

Dr. Machell and staff are very professional, knowledgeable, skilled and personable. My experience as his patient has been great.

May 18 2020

Review for Dr. MacHell

I always enjoy my visits with Dr. Daniels, primarily because I am not a physician and he explains things so that I understand them. He is a damn good doctor.

Larry Scott May 15 2020

Review for Dr. Daniels

So-so

May 15 2020

Review for Dr. McNeely

The nurse did an excellent job. Medicare only allows visits every 3 months but we need appointment a lot sooner.

Kay Jones May 14 2020

Review for Dr. Fish

Telemed visit. Dr. Rabinowitz is a wonderful cardiologist, and he always takes time to listen to your questions.

May 13 2020

Review for Dr. Rabinowitz

Dr. Isiguzo has been my cardiologist for over 5 years and has always listened to my concerns.

May 12 2020

Review for Dr. Isiguzo

I WOULD RECOMMEND DR PEDERSON ANY TIME HE GREAT HE HAS ALWAYSTREATED ME VERY WELL

ROBERT C RAMIREZ May 08 2020

Review for Dr. Pederson

Carolyn S. Holt May 08 2020

Review for Dr. Rabinowitz

Prompt, professional and very efficient. Office was sanitized before opening, nurse wore mask and made sure everything was sanitary. I really appreciate office and staff.

Judy Morris May 07 2020

Review for Dr. Fish

Roger May 07 2020

Review for Dr. MacHell

Craig F. Johns May 05 2020

Review for Dr. Isiguzo

The staff can make or break a doctors appointment. Joanne is amazing! She truly cares about every person that walks in the door. She has gone out of her way to help me. She’s a blessing to the practice.

DK May 05 2020

Review for Dr. Pineda

Dr. Isiguzo explained everything thoroughly. I am completely satisfied and very comfortable with having him as my physician.

Kenneth Berger May 03 2020

Review for Dr. Isiguzo

Great experience. He listens well, pays attention, was very prompt and asks the right questions. Doesn't try to sell you on having any procedure or intervention you don't need or are not ready to do.

William Morgan May 01 2020

Review for Dr. Morris Jr

These professionals have treated me for my knee and for an unusual finger that got extremely infected from a splinter. Dr. Veurink even had to do a surgery on the finger to get it out. Exceptional job by him and his employees.

Tiffany Whitworth May 01 2020

Review for Dr. Veurink

Excellent and very professional characteristics

Jose Tijerina May 01 2020

Review for Dr. Isiguzo

Very good visit, answered all my questions.

May 01 2020

Review for Dr. Veurink

Candace Apr 30 2020

Review for Dr. Melucci

Always professional and awesome office staff! Great with kids too

Tammy S Apr 30 2020

Review for Dr. Veurink

Dr Veurink is great! He has performed surgery on my knee and given multiple injections to my thumb. Great bedside manner! His staff is always friendly and professional.

Debbie F. Apr 30 2020

Review for Dr. Veurink

It was great.

Bruce Schafer Apr 30 2020

Review for Dr. Daniels

Carol Hemenover Apr 29 2020

Review for Dr. Rabinowitz

Location

Peterson Regional Medical Center

551 Hill Country Dr, Kerrville, TX 78028

Frequently Asked Questions

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