Nix Medical Center

68%

Patients that would definitely recommend
2% lower than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

11 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
67%

Patients who gave a rating of 9 or 10
2% lower than the national average

68%

Would definitely recommend
2% lower than the national average

Nix Medical Center

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%74%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%85%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Nix Medical Center

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%61%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%73%

Providers

Provider Reviews

Paulpace good and good information

Jul 01 2020

Review for Dr. Jenne

caring dr

Jul 01 2020

Review for Dr. Clark

Always friendly, patient and supportive.

Eric O Jun 25 2020

Review for Dr. Grunspan

Dr. Kissel is an Awsome podiatrist! Explained everything I had questions about...his office girls are the best! I highly recommend Dr. Kissel!

Jun 24 2020

Review for Dr. Kissel

Dr. Rust was fully informative. She described my condition in detail, along with the treatment options and expected outcomes. Together we agreed that an in-office procedure was necessary, which she performed quickly and effectively. Very satisfied.

John F. Dini Jun 22 2020

Review for Dr. Rust

Knowledgeable caring doctor. Will definitely recommend Dr. Rust to family and friends.

Jun 22 2020

Review for Dr. Rust

It was great that I got this foot surgery and it will help me a lot

Steven Wagner Jun 19 2020

Review for Dr. Allen

Post op follow up; Achilles surgery Jan 29, 2020. Dr Allen did great job with surgery, no issues & progressing well.

Art Garcia Jun 19 2020

Review for Dr. Allen

Lynette Ramirez Jun 19 2020

Review for Dr. Allen

Excellent Dr Usher Is just superb! Highly recommend to anyone looking for a great, professional qnd compassionate doctor!

Araceli Romero Jun 17 2020

Review for Dr. Usher

Great Doctor, easy going personality, very personable, like speaking with an old friend. Asks the right questions about treatment and cares about health care solutions.

David A Duran Jun 16 2020

Review for Dr. Grunspan

Dr. Jenne was very interested in me. He listened and made some suggestions that were in line with my other health issues. Feel like I am in good hands with his health plan for me.

Jun 16 2020

Review for Dr. Jenne

My husband had a AAA five years ago and was bleeding out, Dr. Ochoa was on call that night, and he needed emergency surgery. If not for her he would not be here.

Kathy Jun 16 2020

Review for Dr. Ochoa

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Jun 13 2020

Review for Dr. Aterno

Great doctor! He explains everything and is very thorough.

C.J. Jun 12 2020

Review for Dr. Allen

Dr. Allen was great! He corrected my problem and the outcome was wonderful. His bedside manner is outstanding. He listened, answered my questions and made sure I knew what to expect after surgery. He has a very calming demeanor. His staff is cheerful and knowledgeable. I highly recommend him.

Denise Cummins Jun 11 2020

Review for Dr. Allen

Dr Jenne was so kind and genuinely showed care and concern and made me feel super comfortable! Highly recommend Dr.Jenne.

Tiffany Blue Jun 10 2020

Review for Dr. Jenne

Dr. Allen did so much to help my ankle! Went to physical therapy to help with motion and balance, which was outstanding! He was so helpful and did everything so I hopefully will not have to have surgery for tendon. Very friendly and a great dr that knows what he's doing! Thank you Dr Allen!

Pat Carpentrr Jun 09 2020

Review for Dr. Allen

I had come in for an ankle injury that had gotten progressively worse. Dr Allen helped me to where I can function normally again and continue my athletic journey! Amazing doctor!!!

Daniel Aguilar Jun 09 2020

Review for Dr. Allen

Always listens to concerns, has clear explanations.

Jun 09 2020

Review for Dr. Jenne

Dr Jenne has been very helpful. His knowledge and bedside manner is excellent. He is always available for my follow-ups, very informative and compassionate to my needs.

Enrique Flores Jun 09 2020

Review for Dr. Jenne

He's an excellent doctor and I wouldn't go anywhere else for my orthopedic problems

Jun 03 2020

Review for Dr. Hibberd

This was my first visit and I was very happy with Dr. Jenne. He explained my issue and the things that needed to be done to hopefully find a solution to help with my back.

Diane T Fernandez Jun 02 2020

Review for Dr. Jenne

Jun 01 2020

Review for Dr. Jenne

Victoria Zambrano Jun 01 2020

Review for Dr. Phillips

As usual Dr Jenne was very professional and thorough during this telephone appointment. His friendliness, obvious skill, and general demeanor make him one of the most outstanding surgeons I have known (and at my age I have known a few).

Jim Daniel May 29 2020

Review for Dr. Jenne

May 28 2020

Review for Dr. Farivar

Rick edgington May 27 2020

Review for Dr. Jenne

Dr. Jenne returned my call as promised. I related my symptoms of neck pain we talked about my disabilities. He was very understanding.

Gc May 27 2020

Review for Dr. Jenne

had a hospital visit

smith May 24 2020

Review for Dr. Chavan

May 21 2020

Review for Dr. Shipman

May 20 2020

Review for Dr. Lazaga

Been to Dr Hibberd many times over the past 10 years or so and he is always courteous, efficient and his recommendations have always helped. Would certainly recommend him to anyone.

George Stewart May 20 2020

Review for Dr. Hibberd

The best doc I have the pleasure of being a patient. His staff is horrible . Never returns call of follows orders. It took four months to get a referral, his staff need to be retrained in peoples skills.

May 20 2020

Review for Dr. Shipman

Has been my doctor since 2002- I love his staff and appreciate his simple and direct way of explaining my x-rays.

May 18 2020

Review for Dr. Evans

Had a double laminectomy after conservative approach failed. Very personable, professional and caring. Would send entire family to him.

May 13 2020

Review for Dr. Jenne

I sent several family members to him!

Moises Diaz, Pedro Diaz, Maria Diaz May 12 2020

Review for Dr. Wu

Carol Tampazopoulos May 06 2020

Review for Dr. Botla

Very friendly and attentive. Listened to all my concerns and addressed them. Would highly recommend.

May 05 2020

Review for Dr. Grunspan

James Koch May 05 2020

Review for Dr. Jenne

This was a follow-up visit. Due to CoVid-19, it was conducted via teleconnect. Dr. Grunspan is always straightforward and pleasant. Very knowledgeable and answered my questions.

Mike W May 04 2020

Review for Dr. Grunspan

the office staff was professional, friendly and helpful. Dr. Jenne listened to my concerns and problems , then fully explained the findings of the diagnostic's , offered a treatment plan with multiple options and a time table for recovery. I was very satisfied with all aspects of the visit.

DANIEL Apr 28 2020

Review for Dr. Jenne

Dr. Jenne gave me more information in the half hour I was with him than I got in the 15 months with my previous doctor. I appreciate his understanding and explanations. Wasn't too happy with the results, but at least I know where I stand and I know there are ways to live with the problem.

Apr 28 2020

Review for Dr. Jenne

L. Wallace Apr 27 2020

Review for Dr. Zarate

This "visit" was just a follow up after receiving a new machine. Enjoyed the casual format.

Apr 25 2020

Review for Dr. Grunspan

I had severe neuropathy pain in my left leg. I saw many doctors and got back injections and placed on many medications. Nothing helped. Dr. Edwards diagnosed me with Piriformis syndrome. All he did was give me 1 shot and that was it. I am so happy I saw him.

Apr 24 2020

Review for Dr. Edwards

Dr. Jenne was very professional and concerned.

Michele Baden Apr 22 2020

Review for Dr. Jenne

Dr. Grunspan is very personable. He listens to my concerns and explains things very well.

Apr 22 2020

Review for Dr. Grunspan

Wonderful and caring staff He explains things so well and in a reassuring manner.

Kathie Walker Apr 22 2020

Review for Dr. Jenne

Did a great job on my open heart surgery

Apr 21 2020

Review for Dr. Knight

Love this doctor. He is kind and takes a personal interest in your situation. Professional while not being in the least bit detached or indifferent. . I recommend him to anyone who is in need of help .

Audrey Apr 21 2020

Review for Dr. Grunspan

Several visits over a period of 16 months, the outpatient cystoscopies over a period of time, MY PAIN ON URINATION, MY FREQUENCY AND URGENCY ARE NO BETTER THAN MY FIRST VISIT!!!! DO NOT,SEE THE,DR.s Interest...

Rodolfo Vega Jr Apr 18 2020

Review for Dr. Thompson

Chasity Apr 15 2020

Review for Dr. Johnson

Horrible Doctor, pretty useless in the field of sleep disorders.

Kathryn Grossenbacher Apr 14 2020

Review for Dr. Grunspan

It’s unfortunate at the age of 34 I have to see a gastronologist but, it’s nice to have a doctor like Dr. Lopez-Morra. Very kind and understanding of your concerns. He makes sure to do follow ups and take care of any concerns you might have.

Erin Apr 11 2020

Review for Dr. Lopez-Morra

Apr 11 2020

Review for Dr. Mulroy

He is a very caring and great doctor. Understanding of what you are going through.

AVA LOPEZ Apr 08 2020

Review for Dr. Tamirisa

Very courteous and good manners. He is responsive and cares about his patients.

Jason Michael Heye Apr 02 2020

Review for Dr. Wright

Great doctor

Mar 21 2020

Review for Dr. Harrison

Courteous and very friendly staff. Dr Goyal listened with care and loved his bedside manners.

Delia Mar 19 2020

Review for Dr. Goyal

Office staff is rude. Doctor doesn't listen to patients. Long wait times, sometimes over 60 minutes. Only revolving door office visits, once you go into the back you are out within 5 minutes. Doctor doesn't have time for his patients.

In extreme pain Mar 19 2020

Review for Dr. Mulroy

Dr. Grunspan was very accommodating and helpful while I am undergoing cancer treatment and the chemo site effects have affected the regular use of the Cpap.

Mar 17 2020

Review for Dr. Grunspan

I have been seeing Dr. Ravi Botla for a very long time. I was a bit anxious about recent test but Dr. Botla with his always assurance manner, I knew that I would be fine.

C.Stephenson Mar 17 2020

Review for Dr. Botla

John Fardal Mar 16 2020

Review for Dr. Saenz

Always a great experience.

Alane Rogers Zielinski Mar 11 2020

Review for Dr. Ganeshappa

Appointments available to your specific needs. Not much waiting time . So far I've been please with the results test taken to ensure my problem taken care of.

Maria Mar 11 2020

Review for Dr. Botla

Gloria N Mar 10 2020

Review for Dr. Allen

He answered all my questions and cleared me to resume my regular exercise routine.

Melissa Chavez Mar 09 2020

Review for Dr. Allen

Dr. Allen and his staff were professional, courteous, and knowledgeable which eased my mind when deciding on my Achilles surgery.

Carlos Montiel Mar 09 2020

Review for Dr. Allen

I did this survey already and will not repeat what I have already said. If you have received it let me know, if not, then make the method of submitting it easier.

Ed Bondurant Mar 09 2020

Review for Dr. Ganeshappa

He is so nice, explains everything and answers all questions, he got to tell me I had colon cancer but his referrals to surgeons took care of that!!

Pam williams Mar 09 2020

Review for Dr. Lopez-Morra

Dr. Ravi is very knowledgeable and caring. His office staff is so helpful and friendly. It is a pleasure to visit this office.

Mindy Piland Mar 09 2020

Review for Dr. Ganeshappa

I am so fortunate to have Dr.Allen as my doctor. He is outstanding! He does not rush you through your office visit and takes time to answer your question.

Laura Rea Mar 07 2020

Review for Dr. Allen

Great pre-procedure, procedure & post procedure appointments. Dr Botla is very professional but with a good upbeat patient interaction style. Thanks!

S. Scully Mar 07 2020

Review for Dr. Botla

Dr. Jenne is outstanding! I highly recommend him to anyone needing cervical surgery.

Mar 06 2020

Review for Dr. Jenne

Olga C. Larrumbide Mar 05 2020

Review for Dr. White

OUtstanding bedside manner. All of my questions were answered and I felt confident with my diagnosis.

Mar 04 2020

Review for Dr. Allen

Professional, listens to your issues and explains options! He has treated my husband for multiple injuries and we are both very pleased with our results!

Doris Breeden in Victoria, TX - Mar 03 2020

Review for Dr. Allen

Dr. John was very personable, asked great questions, and was honest about his concerns given my family history. He scheduled procedures right away, was professional prompt and efficient!

Sylvia Carroll Feb 28 2020

Review for Dr. Kythaparampiljohn

Great!! talked about health issues and ways to treat them.

Debbie Horner Feb 27 2020

Review for Dr. Hibberd

Very short wait. Staff was very nice. Dr Cecconi was thorough and very personable. Staff was great at renewing a difficult medication. Highly recommended.

Feb 26 2020

Review for Dr. Cecconi

Laura Murday Feb 26 2020

Review for Dr. Ganeshappa

Dr. Allen is a life saver he has helped me walk again without pain and fear of falling. I would highly recommend him to anyone who is suffering from foot pain.

Sylvia Garza in San Antonio, TX - Feb 26 2020

Review for Dr. Allen

He has given me my mobility again!

Shannon in TX - Feb 26 2020

Review for Dr. Allen

Dr Allen is a god send

Doris adams in Somerset, TX - Feb 25 2020

Review for Dr. Allen

Great experience! Ankle has never felt stronger. Took away my fear of continuously rolling my ankle. Had surgery scheduled with different doctor and backed out within a week of surgery because of uncertainty. So glad I did. Amazing job Dr Allen!!!

George mabry in Adkins, TX - Feb 24 2020

Review for Dr. Allen

Norma Linda Ramos Feb 24 2020

Review for Dr. Vemulapalli

He is very caring. We trust him!

Feb 24 2020

Review for Dr. Botla

Dr. Botla has a great manner in talking to his patience's. He explains in terminology you can understand. He makes sure you do and answers any questions you have and he is concerned about your health. Very good Doctor and really nice.

Etta F Weber Feb 22 2020

Review for Dr. Botla

Dr. Grunspan is very informative and friendly. He takes his time and answers any questions thoroughly. I would definitely recommend him.

Feb 21 2020

Review for Dr. Grunspan

I am a retired M.D. & was very impressed with my visit. Office manager Kathleen is a rare jewel. Dr Phillips is patient & thorough & I left with confidence in his recommendations. I'm glad to have gone to him & recommend him to anyone. M Lancaster, M.D.

M Lancaster, MS, MD Feb 21 2020

Review for Dr. Phillips

Best doctor in San Antonio really got me up and running in less than I expected

Daniel in San Antonio , TX - Feb 18 2020

Review for Dr. Allen

Dr Allen was very personable, thorough and listened extremely well to my questions. I would highly recommend him to anyone for treatment of tarsal tunnel syndrome.

San Antonio, TX - Feb 18 2020

Review for Dr. Allen

Dr. Jenne is a very patient, kind and knowledgeable doctor. The office staff are also very kind and always a great experience going to appointments

Feb 18 2020

Review for Dr. Jenne

Dr. Allen and his group have been instrumental in the many issues of the fixing of my right foot. The staff was friendly and helpful.

Lisa J in Helotes, TX - Feb 18 2020

Review for Dr. Allen

Great friendly staff, amazing beside manor. Dr Allen gives each patient the time and respect of listening to their concerns and expectations before he provides his advise. Ultimately he treats you as a person!

San Antonio , TX - Feb 18 2020

Review for Dr. Allen

Location

Nix Medical Center

414 Navarro St, San Antonio, TX 78205