Methodist Hospital Stone Oak

80%

Patients that would definitely recommend
10% higher than the national average


Methodist Hospital Stone Oak is a medical facility located in San Antonio, TX. This hospital has been recognized for Patient Safety Excellence Award™, General Surgery Excellence Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

General Surgery Excellence Award™ (2020, 2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

America’s 100 Best Hospitals for General Surgery Award™ (2018)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Gastrointestinal Care Excellence Award™ (2018)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

3 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care

8 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

80%

Would definitely recommend
10% higher than the national average

Methodist Hospital Stone Oak

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%79%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%79%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%57%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Methodist Hospital Stone Oak

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%80%73%

Providers

Provider Reviews

He is the best! He took his time with my Husband. He explained everything and was very compassionate. He really cares. The sugery went beautifully. I highly recommend him.

Frank Mann Sep 15 2020

Review for Dr. Phillips

Dr Smith and his staff are always upbeat and so pleasant. They know their stuff medically as well. Addresses my daughter holistically.

Rica Sutton Sep 15 2020

Review for Dr. Smith

Very nice staff. Quick and very knowledgeable. The PA I met with knew his stuff.

Sep 15 2020

Review for Dr. Jackson

Dr. Smith was professional, attentive, comprehensive and relatable! He diagnosed an issue that we had been dealing with for over 5 years with compassion and a path forward complete with a toolkit that we can implement with ease. I am relieved and feeling very supported.

L. Richard Sep 11 2020

Review for Dr. Smith

Fantastic informative friendly doctor

Linda Salazar Sep 11 2020

Review for Dr. Broome

Sep 10 2020

Review for Dr. May

Great Doctor. Went above and beyond to explain everything that would be happening. Actually talks with you and not down to you. Feels like having a conversation with Dr. Bengali, which put me at ease when it came time for my injections. Highly recommend him.

Sep 10 2020

Review for Dr. Bengali

Zachary Sep 09 2020

Review for Dr. Thomas

Sep 08 2020

Review for Dr. Cruz

On time which is important to me. I use this group for all Ortho needs. I’m a nurse so I knew Dr Hibbard for years before seeing him. Very satisfied with two knee repairs.

Sep 06 2020

Review for Dr. Hibberd

Dr. Joshi is my favorite doctor, possibly ever. He is so kind, approachable, easy to talk to, caring, and an all-around great person. Wrapped up in some very impressive education and experience!

LisaB Sep 03 2020

Review for Dr. Joshi

Jane Fritz Sep 03 2020

Review for Dr. Kaiser

Dr. Hall is an awesome surgeon!!!!!!! In addition to his surgical skins, he is a nice and caring doctor. He was my surgeon in 2010, and his surgical skills are such that no scars are visible from the surgery!!!!!!!!!

Shelia Rogers Sep 03 2020

Review for Dr. Hall

Sep 03 2020

Review for Dr. Girling

Dr. Smith has the best bedside manners, he is absolutely the best doctor we have ever visited. He is aware of his patient’s need and special circumstances and does his best to accomodate.

El Pasoans Sep 02 2020

Review for Dr. Smith

Sep 01 2020

Review for Dr. Casillas

Dr. Iturbe was great explaining everything to me about the pulmonary embolism I had in my right lung, much to my surprise. He answered all the questions I had for him, which were many. He answered all to my understanding. If you need this kind of doctor, he is the one.

Betty Tobin Sep 01 2020

Review for Dr. Iturbe

Dr.. Garza always takes whatever time is needed to fully assess and take care of my concerns. He is knowledgeable and has a great personality, I always feel that he listens to my concerns. I trust him completely.

Helen B. Sep 01 2020

Review for Dr. Garza

Have been going to Dr Jamie Cruz for 6 years. He and Ms Fernandez have been great to me and my family. They have been helpful and caring.

Gabriel Aug 29 2020

Review for Dr. Cruz

I am so glad Dr Ursone was my surgeon. Thanks for all you do.

Gerry Garrison Aug 29 2020

Review for Dr. Ursone

This office felt very safe and well sanitized. I am very happy here and well Dr. Troy is the main reason.

Erica Chetwood Aug 29 2020

Review for Dr. Troy

Johnny Aug 28 2020

Review for Dr. Cruz

The staff, from the nurses in the back to the front desk, is very friendly. They put your mind at ease when it comes to taking referrals to submitting insurance claims. PA Trautmann is very good at what he does. He is knowledgable and empathetic.

Aug 28 2020

Review for Dr. Jackson

Amazing listen to all our concerns and came up with a game plan

Aug 27 2020

Review for Dr. Cockerill

He was amazing! He explained my procedure to me thoroughly. He was very attentive and committed to helping me. His work is also amazing and speaks for itself!

Judith Aug 26 2020

Review for Dr. Schaffer

Dr. Smith’s demeanor is great with children and adults. He’s Compassionate, wise, and communicative. Always gives us well-researched medical solutions that don’t include medications!! Love it!

Aug 26 2020

Review for Dr. Smith

Hi my friend Hinh . It’s your old friend from UNO, . Very impressed! KN.

Aug 25 2020

Review for Dr. Nguyen

Awesome, Dr. Broome cares about your health he explained all the options I have before we do surgery. Highly recommend ????

Aug 25 2020

Review for Dr. Broome

Fabulous, knowledgeable, professional doctor

Charna Allen Aug 25 2020

Review for Dr. Garcia

Dr. Iturbe is a great doctor. Listens to the patient, made me feel confident & comfortable. He saved my life in January 2020 & will always be grateful.

Jo Ann Billings Aug 24 2020

Review for Dr. Iturbe

Ckeared 100% blockage of coranary artery and implanted a number of stents. I thank Dr Mancuso for giving my old heart extended life.

Carl Aug 24 2020

Review for Dr. Mancuso

Dr. Ramon Garza is an excellent doctor. I recommend Dr. Garza because he is thorough, provides quality care for patient's health improvement, takes his time doesn't rush, goes above and beyond expectations, and has a great staff working for him.

Olga Espinosa Aug 23 2020

Review for Dr. Garza

Sarah Aug 23 2020

Review for Dr. Mehta

Great bedside manners!

Aug 22 2020

Review for Dr. Troy

Garcia, Maria Aug 20 2020

Review for Dr. DeBacker

Met him for the first time on Tuesday for my son. Very personable, kind, attentive and did not rush anything. We think he is a wonderful doctor. You wont be disappointed!

Linda C. Aug 20 2020

Review for Dr. Jenne

Very pleasant experience. Dr. Troy easy to talk to and staff very friendly.

Cynthia Zotter Aug 19 2020

Review for Dr. Troy

Definitely would recommend.

Aug 19 2020

Review for Dr. Garcia

Dr R was very knowledgeable and provided a safe environment. Friendly and competent staff.

Aug 18 2020

Review for Dr. Racoma

Mel Krogseng Aug 15 2020

Review for Dr. Choucair

Dr. Broome was very attentive and personable. He took his time to explain test results. The wait was not long. I would definitely recommend Dr. Broome.

Anna Aug 14 2020

Review for Dr. Broome

Aug 14 2020

Review for Dr. Ursone

I have been going to Dr Casiano for over 20 years and I really trust him! He is kind, thorough and knowledgeable. I really appreciate him and his staff!

N White Aug 13 2020

Review for Dr. Casiano

best foot doc

Veronica M. Aug 13 2020

Review for Dr. Davis

P.A. Luke went above and beyond on his explanation of my rotor cuff procedure. The colored pictures enhanced his explanation. One can feel his sincerity and genuine interest in my welfare. His approach is dredging and appreciated.

Fernando Palos Aug 11 2020

Review for Dr. Jackson

Dr. Broome is the best. He treats you well and makes sure you understand. He makes sure you have what you need.

Aug 10 2020

Review for Dr. Broome

3-year follow-up after knee replacement went very well. Dr Harris also discussed 2nd knee replacement in future as an option. Provided caring, thoughtful advice,

Diana Seiffert Aug 10 2020

Review for Dr. Harris

2nd visit to Doctor Jackson. I asked for him again because he knows what he is doing, takes his time to explain both before and after. No matter how many questions I had, I felt that he had all the time in the world to answer them. I highly recommend him.

Aug 07 2020

Review for Dr. Jackson

Always a good office visit with Dr. Kelly Smith. Very encouraging and helpful.

Sally Aug 07 2020

Review for Dr. Smith

eddie Aug 07 2020

Review for Dr. Hirsch

Dr Piesman is very skilled and knowledgable about pancreatic problems. Not only is he is skilled he also explained procedures and diagnosis in layman language. Over all he is an excellent physician

Karen Riker Aug 07 2020

Review for Dr. Piesman

Cheryl Rowell Aug 06 2020

Review for Dr. Abedi

Just had a televisor, but will go in person in another 3 months

Aug 06 2020

Review for Dr. Joshi

excellent experience, wonderful staff

Ann H. Aug 06 2020

Review for Dr. Davis

Aug 06 2020

Review for Dr. Schaffer

I was very happy that he heard me, what worried me... he was very thorough before providing me options! Thank you for helping me!

Karina K Allen Aug 06 2020

Review for Dr. Casiano

Dr. McMyler has done 2 procedures on me and I highly recommend her. Very very nice. No problems!

Aug 06 2020

Review for Dr. McMyler

While Dr. Cruz is very nice and professional, his staff is impolite, gives wrong information, and very unhelpful. I would never recommend him due to his staff.

Aug 04 2020

Review for Dr. Cruz

Great doctor! I came in for a second opinion and received so much attention the difference between a doctor and a great doctor is the care and attention I received. A very delightful staff that goes above and beyond care for the person as a whole.

Yastara Pezzat Jul 30 2020

Review for Dr. Casillas

friendly office staff. Dr explained diagnosis as well as care program plan. Felt very happy that i would have recovery

Christine N. Jul 29 2020

Review for Dr. Davis

I didn’t have to wait long after signing in after my scheduled appointment time. After seeing the nurse and talking with her about the time between my last visit the doctor came in within five minutes. We talked about my current medicines and a goal/plan before my next visit.

Jul 29 2020

Review for Dr. Nguyen

One of the best things that I experience with Dr Hirsch is that he listens. Then he translates the conversation into a very effective treatment. I highly recommend Dr Hirsch and his staff as well.

Winnie Schnabel Jul 29 2020

Review for Dr. Hirsch

First visit. Little wait time. Great and compassionate doc.

Jul 29 2020

Review for Dr. Phelps

Very personable, considerate of my health needs, gives his medical opinion on all concerns & questions. Feel comfortable discussing my issues.

Carolyn Fore-Smith Jul 29 2020

Review for Dr. Yoo

Ron B. Jul 29 2020

Review for Dr. Iturbe

Dr. Santillan listened and took time to explain what details were necessary for the procedure to remove the melanoma. It gave me peace f mind going forward to surgery.

Jul 29 2020

Review for Dr. Santillan-Gomez

Hazel Jul 28 2020

Review for Dr. Phillips

Dr Jackson and his staff are wonderfully talented professionals.

Jul 28 2020

Review for Dr. Jackson

Follow Up

Jul 27 2020

Review for Dr. Canales

I couldn’t be happier with the care I have received. Dr. Dickerson is good at explaining what is going on with my foot. We have a clear plan and I am confident that I am receiving the best of care.

Bill Hinds Jul 25 2020

Review for Dr. Dickerson

Bailey E. Jul 25 2020

Review for Dr. Hudson

The greatest Cardiology...

None Jul 25 2020

Review for Dr. Canales

This was a video visit as the previous was an at office visit. Went well as always - I trust Dr. Mancuso and never feel like a number but a human.

Richard Jul 24 2020

Review for Dr. Mancuso

I would recommend Dr. Mancuso, to anyone needing Cardiac Care. Dr. Mancuso's staff show a caring attitude and are very helpful. My visit with Dr. Mancuso was very satisfactory.

Jerry Woodall Jul 24 2020

Review for Dr. Mancuso

Michal Duncan Jul 24 2020

Review for Dr. May

Mike Pierce Jul 24 2020

Review for Dr. Keller

Doctor Garza took his time to study my complicated case and out performed himself with the surgery. After years of constant pain, he sent me home walking on my own. I very highly recommend him to anybody needing back surgery.

C Serna Jul 23 2020

Review for Dr. Garza

very thoghtful and thorough with every step of the process.

C. K. Jul 23 2020

Review for Dr. Davis

Dr Ursone was courteous and respectful. He clearly explained the problem I was having and a diagnosis.

Jul 23 2020

Review for Dr. Ursone

Dr Hirsch is great and had successfully treated me in the past. I really did not like the telephone consultation and would never do that again. I realize the CV 19 has created problems

RLD Jul 22 2020

Review for Dr. Hirsch

MSandborn Jul 22 2020

Review for Dr. Ursone

Adam I Garza Jul 22 2020

Review for Dr. Hirsch

Very knowledge and an outstanding doctor.

Jul 22 2020

Review for Dr. Dickerson

I was treated with the utmost respect and explanation of what medical issues was undergoing, what treatment was gonna be done to address my condition.

Jul 22 2020

Review for Dr. Ybarra

Great care the moment you walk in the door. tele-health visits have been just as thorough. This is the best pain management office I have ever been to.

Jul 22 2020

Review for Dr. Hirsch

Jul 22 2020

Review for Dr. Harris

Jul 22 2020

Review for Dr. Garcia

Quick and professional

Vaughn Lachman Jul 21 2020

Review for Dr. Jackson

She is a great doctor. My experience with her were great. She is a great listener and very kind. When I had a problem she would discuss it with me and she always help to solve my health issues. I would recommend her to any friends and family members.

Juanita C. Segovia Jul 21 2020

Review for Dr. Sutton

Jul 21 2020

Review for Dr. Jenne

I was surprised by how thorough a Zoom type exam can be. I am very satisfied with the overall exam, and appointment. The Staff an Dr. Yoo were exceptional in making the appointment time work effectively.

Fred Falletta Jul 20 2020

Review for Dr. Yoo

It was a televisit which I'm not crazy about, but it went very well and all my questions were answered completely. I was completely satisfied with the care I got,as always.

Leonard Thomas Jul 20 2020

Review for Dr. Yoo

Dear Dr. Mancuso, Not a day goes by that I ask God to bless you and your wonderful skilled hands. Because of it, I was able to spend a little more time on this earth. Thank you and your team for being there in my time of need. I will never forget you.

Dominic Pelaketiyage Jul 20 2020

Review for Dr. Mancuso

great doctor and surgeon

Jul 20 2020

Review for Dr. Hall

Dr. Dickerson was friendly, thorough, and professional. He took time to listen and to assist me with a plan of treatment.

Jul 20 2020

Review for Dr. Dickerson

Sharon Hughes Conway Jul 19 2020

Review for Dr. Salameh

Location

Methodist Hospital Stone Oak

1139 E Sonterra Blvd, San Antonio, TX 78258

Frequently Asked Questions

Where is Methodist Hospital Stone Oak located?

Has Methodist Hospital Stone Oak won any recent awards from Healthgrades?

Does Methodist Hospital Stone Oak score well in safety ratings?