Memorial Hermann Surgical Hospital- First Colony

91%

Patients that would definitely recommend
21% higher than the national average


Memorial Hermann Surgical Hospital- First Colony is a medical facility located in Sugar Land, TX. This hospital has been recognized for Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

91%

Would definitely recommend
21% higher than the national average

Memorial Hermann Surgical Hospital- First Colony

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%93%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%80%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%69%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%86%66%

Memorial Hermann Surgical Hospital- First Colony

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%86%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%88%73%

Providers

Provider Reviews

Truly a doctor that cares

Adraylle Watson Sep 11 2020

Review for Dr. Aly

Very professional, yet caring and attentive to patients. The staff was great as well. I was most impressed that after my procedure, the doctor himself called to check on me. That’s not something that happens very often anymore.

Sep 11 2020

Review for Dr. Etminan

I've been going to him for years. He has a great bedside manner and explains everything thoroughly. Answers my questions. I've recommend ed friend to him and they have been pleased.

Gloria Gonzales Sep 10 2020

Review for Dr. de Young

My wife and I have always had an excellent experience with Dr. Stein. Clearly he knows what he is doing but in addition he is kind, compassionate and truly cares about his patients. We wold go nowhere else and appreciate Dr. Stein immensely.

Gerald Hitzman, Sr., Sep 10 2020

Review for Dr. Stein

Javier R. Canon, M.D., has consistently improve my well being with his medical knowledge and services. All my visits with him, associates and staff have been more than satisfactory. I highly recommend his services to anyone who is experiencing chronic pain.

Oren Kane Fountain MCMLXXIII Sep 08 2020

Review for Dr. Canon

Dr. Etminan did a great explaining to me what was going on with my back. He was very good at explaining what he felt needed to be done. His staff was great also.

Sep 06 2020

Review for Dr. Etminan

Appointments are timely and Dr. Li is professional

Stephanie Sonier Sep 05 2020

Review for Dr. Li-Yung Hing

Ellen Ryan Sep 04 2020

Review for Dr. Orth

Great visit and comfortable patient/Doctor rapport.

Sep 03 2020

Review for Dr. Orth

Federico from Houston I had the pleasure of meeting Dr Javier Canon he was very devoted in explaining my complicated cervical spine issue he issued the right meds to help me coup with pain I’m in debt to him this man is God sent thank u and your excellent Staff !

Federico cantu Sep 03 2020

Review for Dr. Canon

Awesome, has helped immensely!!

Wilkinson Sep 03 2020

Review for Dr. Orth

Ana C Sep 02 2020

Review for Dr. Canon

He is an excellent physician he eliminated the pain of Arthritis. No longer taking pain medication. I give this doctor my highest recommendation.

H.Fain Sep 02 2020

Review for Dr. Li-Yung Hing

Dr. Cantu is compassionate and takes the time to listen. Excellent care provider. Highly recommend.

Aug 28 2020

Review for Dr. Cantu

Dr. Stein is fantastic. He is experienced, and takes time with his patients. He spend at least hour with me during my last week visit 8-19-2020. He get bottom to it and review your medical history before any suggestion. Great doctor.

Gamini Abeya Aug 21 2020

Review for Dr. Stein

Doctor Ponce may be a great surgeon, but the support staff and service is the worst I have ever experienced. Waiting over a month to get results from a GI test. Can’t get an email or a phone all returned after many attempts. I don’t get it.

MD Aug 21 2020

Review for Dr. Ponce De Leon

Dr. de Young explains everything thoroughly.

Nolia Rohde Aug 17 2020

Review for Dr. de Young

longhorn1227 Aug 12 2020

Review for Dr. Stein

Very thorough on visit, explained everything very well, ordered lab work and called us himself the very next day to discuss. Very pleased and will be returning

Aug 07 2020

Review for Dr. Stein

Explained everything that is happening with my back so that I understood what and why I need to do to get healthy again without surgery. Very nice staff and doctor They know what they are doing

Linda Claire Abel Aug 07 2020

Review for Dr. Canon

Aug 06 2020

Review for Dr. Stein

Yes, he is excellent my foot looks beautiful know, most importantly is I'm pain free!

Gina Murray Jul 29 2020

Review for Dr. Ivey

Frank J. Hayes Jul 19 2020

Review for Dr. Baharloo

Jul 15 2020

Review for Dr. Stein

I like dr Burnett but it is terrible trying to talk to her office! Message is way too long. They are not good to answer your calls. Disappointed!

Aveletta Marler Jul 15 2020

Review for Dr. Burnette

Debra F. Jul 10 2020

Review for Dr. Burnette

Best choice I made to see him back in 2008. He has had all the right medical treatment for my spinal issues and the last one was surgery. Best work done with all the possible care before and after surgery. Highly recommended Dr Etminan!

Linda Bautista Jun 27 2020

Review for Dr. Etminan

Jo Jun 26 2020

Review for Dr. Orth

Has lots of time for you and explains everything so you can understand. Would recommend.

Jun 26 2020

Review for Dr. Ponce De Leon

Mr. Joe Jun 13 2020

Review for Dr. Huynh

I love Dr Baharloo. She is very friendly and professional

Jun 13 2020

Review for Dr. Baharloo

Jun 12 2020

Review for Dr. Etminan

Jun 04 2020

Review for Dr. Steinhauser

He has excellent bedside manner.

May 28 2020

Review for Dr. de Young

DZack May 27 2020

Review for Dr. Stein

seem like most 1 or 2 star reviews are actually regarding the staff or customer service instead of the actual Dr.

chuck May 18 2020

Review for Dr. Trippett

Very knowledgeable, and explained everything in a way that is easy to understand. Definitely glad I went to him.

May 16 2020

Review for Dr. de Young

I came in to see Dr. Orth for my elbow pain. He was so friendly and easy to talk to. He showed me ways to prevent more elbow pain by doing easy stretches. He was recommended to me by a friend, and I will definitely do the same. Thank you, Dr.Orth.

A.A. May 15 2020

Review for Dr. Orth

Dr. Orth and his staff are awsome. They show concern for your wellbeing. Dr. Orth spends the time it takes to give you test results and to make sure you understand the findings. Thank You Dr. Orth

Mary Pu May 12 2020

Review for Dr. Orth

Disappointed patient May 07 2020

Review for Dr. Mata

May 05 2020

Review for Dr. Zale

Dr Chang is an excellent and caring physician. His staff has been responsive although their phone system needs help.

Apr 02 2020

Review for Dr. Chang

Dr. Zale and his staff were fantastic! Would recommend him to anyone who is need of foot/ankle doctor. He’s the best.

Mar 21 2020

Review for Dr. Zale

Never had surgery but his calm manner helped reduce my anxiety. He takes the time to answer any questions. Good bedside manner

Lynda Mar 14 2020

Review for Dr. Mays

Dr. Sarfraz Aly is the BEST!!!! If you’re looking for an Infectious Disease physician that’s caring, attentive, and listens to you then he’s the one.

Mrs. Hutchinson Mar 11 2020

Review for Dr. Aly

Saw Dr. Butler for 6 mths with infectious disease. Never ordered tests or diagnosed any disease. Next dr found spleen full of multiple granulomas. Dr. Butler not a quality doctor.

Mar 10 2020

Review for Dr. Butler

My experience with Dr.ALY was very good

Daniel Quiroga Feb 27 2020

Review for Dr. Aly

Dr. Bennett is a wonderful physician and caregiver. I appreciate his attentiveness and thoughtfulness in taking care of my health issues.

Feb 21 2020

Review for Dr. Bennett

Doctor and all the staff members were very friendly, and cooperative.

Feb 15 2020

Review for Dr. Basava

Great doctor! I have been seeing him for over 30 years. Always did a great job!!

DPG Feb 15 2020

Review for Dr. Card

Great doctor! He did both knee surgeries

Gerri Kimrey Feb 09 2020

Review for Dr. Mays

Ms. B R Feb 08 2020

Review for Dr. Bennett

Very Professional, takes excellent care of his patients, wonderful office staff

Arleen Edwards Feb 07 2020

Review for Dr. Bennett

Debra Hurt Feb 02 2020

Review for Dr. Baharloo

The most caring Doctor I have ever dealt with! His whole staff is so professional and caring. They are so organized and I never sit in the waiting room very long..

Kenny Stanley Feb 01 2020

Review for Dr. Vanderzyl

Very organized and knowledgeable.

Jan 31 2020

Review for Dr. Bennett

Dr. Mays is an excellent surgeon who carefully explained everything about my knee issues and my surgery. He is also a very caring doctor who always made time for my questions and concerns. I would highly recommend Dr. Mays and his staff to anyone having joint problems.

Jan 28 2020

Review for Dr. Mays

Dr. Bennett has taken care of me before and I will always go back to Dr. Bennett and let him take care of me again. He has been our physician throughout our family for many years and all of my children and my wife have had surgeries or procedures done by him and we have never had a problem.

Jan 28 2020

Review for Dr. Bennett

We had a very good experience with Dr Bennett for my mom knee surgery and dad shoulder surgery.

Magesh Mathew Jan 26 2020

Review for Dr. Bennett

Rodney Gilmore Jan 18 2020

Review for Dr. Card

Dr. De Young is an exceptional and competent physician. I feel fortunate in having him attend to my medical problems. His staff is extremely patient oriented unusually friendly.

Duane Capps Jan 16 2020

Review for Dr. de Young

Dr. Bennett is an amazing doctor. Takes his time with his patients, very understanding. Also, his staff is wonderful too.

Wendy Marie Jan 15 2020

Review for Dr. Bennett

Excellent Dr. Caring, and excellent at explaining procedure. Outcome was excellent. My father was an MD, so I know a good MD when I see one. Quality of life was important to me and she gave that back to me. A great MD.

Jan 09 2020

Review for Dr. Basava

Neil Trenfield Jan 08 2020

Review for Dr. Ponce De Leon

Jan 07 2020

Review for Dr. Vanderzyl

I was treated very good by the doctor and his staff

Jan 05 2020

Review for Dr. Bennett

I like Dr. Bennett and his staff. They have helped me everytime I call with questions. I feel very confident with my future surgery on my knee replacement.

Jan 05 2020

Review for Dr. Bennett

Too long a wait in

Dec 29 2019

Review for Dr. Aly

Amber Marin Dec 28 2019

Review for Dr. Ahmeduddin

Dr. Card listened and helped me answer questions and concerns I had about a cough. Turns out he said it was silent reflux.

Ebbie John Dec 23 2019

Review for Dr. Card

Provide details of the survey, what to expect. Staff was great, waiting to heal then start rehabilitation.

Jerry Allen Dec 15 2019

Review for Dr. Bennett

Myong Krieg Dec 14 2019

Review for Dr. Card

Dr Burnett is present and open with patients. Her office is a disaster. Call backs happen between 4:55 and 5:00. If you miss them forget it. They don’t return calls to pharmacy. We are finding another doctor because her office is impossible to deal with.

Dec 11 2019

Review for Dr. Burnette

Grateful Dec 10 2019

Review for Dr. Bennett

Great doctor and staff!

Yolanda Alliegro Nov 20 2019

Review for Dr. Chang

Very professional, thorough, kind and caring. Listens well and solves the problem.

Mary B in Kingwood , TX - Nov 18 2019

Review for Dr. Dwairy

Dr. Vanderzyl and his staff have managed my front line medical needs since 2011. They are very qualified and professional in their roles. I would feel comfortable recommending Dr. Vanderzyl to anyone needing a primary care physician.

Stevie Boy in Katy, TX - Nov 18 2019

Review for Dr. Vanderzyl

Didn't seemed interested

Nov 15 2019

Review for Dr. Card

Very positive So gracious and send me for second opinion, thank you Doctor Stein

Edda Hallford Nov 14 2019

Review for Dr. Stein

i was treated with much respect and dignity. My questions were answered fully by Dr Card

Nov 12 2019

Review for Dr. Card

Dr Card was very thorough and has a caring pleasant manner. The visit was timely as i went in on my lunch break. Would see this doc again!

Nov 03 2019

Review for Dr. Card

He is a wonderful Dr and marvelous person. He takes his time in taking care of patients. He also makes sure all patient’s answers are detail answered. I will recommend Dr Safray Aly to anyone who is looking for an infection control doctor.

Juana Martinez Nov 01 2019

Review for Dr. Aly

I have been Dr. Cantu's patient for more than 20 years, in 4 different offices/practices. I'll be her patient till I die...unless she moves too much further away!

Randy Sue Oct 22 2019

Review for Dr. Cantu

Very helpful. Solved my concern quickly and easily. I like Dr Card

JC in Sugar land, TX - Oct 17 2019

Review for Dr. Card

Oct 15 2019

Review for Dr. Chang

Dr. Card is professional and courteous. He is caring and compassionate and makes me feel like he truly cares about my problem.

Oct 10 2019

Review for Dr. Card

Scott Oct 08 2019

Review for Dr. Trippett

Patient Saneman Oct 03 2019

Review for Dr. Hildreth

She is greatest Doctor I have ever had and I have been with her for years. I found no one better than her.

Brenda Chavers Oct 03 2019

Review for Dr. Cantu

Great listener and thorough exam. First time with her and came away feeling valued as a patient.

Sep 24 2019

Review for Dr. Mostert

Mary Taylor Sep 21 2019

Review for Dr. Mays

Dr. Baharloo is an excellent doctor. She was highly recommended to me by my primary care physician, and I am happy to recommend her to others.

Flint Knudsen Sep 12 2019

Review for Dr. Baharloo

Bernadette Halter Aug 31 2019

Review for Dr. Steinhauser

Dr. Card is a gentleman and an outstanding doctor. He attended to my problem in a very professional manner and resolved it in short order. I would highly recommend his services.

Dennis Jackson Aug 30 2019

Review for Dr. Card

Aug 21 2019

Review for Dr. Card

Doctor and staff were very personable and explained all areas of my test results.

Aug 21 2019

Review for Dr. Card

Location

Memorial Hermann Surgical Hospital- First Colony

16906 Southwest Fwy, Sugar Land, TX 77479

Frequently Asked Questions

Where is Memorial Hermann Surgical Hospital- First Colony located?

Has Memorial Hermann Surgical Hospital- First Colony won any recent awards from Healthgrades?

Does Memorial Hermann Surgical Hospital- First Colony score well in safety ratings?