Medina Regional Hospital

72%

Patients that would definitely recommend
2% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

72%

Would definitely recommend
2% higher than the national average

Medina Regional Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%63%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%86%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%64%66%

Medina Regional Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%90%73%

Providers

Provider Reviews

Sep 02 2020

Review for Dr. Kuri

I have been seeing Dr. Aziz for several years now. I have had good experiences with him. He listens to my concerns and goes above and beyond to help with any issues that arise.

Aubrey Aug 29 2020

Review for Dr. Aziz

Kimberly Brooks Aug 24 2020

Review for Dr. Jaafar

Went in for ear cleaning for my son. He was fine with the procedure. It is unquestionably the fastest procedure ever. 10 minutes. Puts into question the professional acumen and value $$ of visit. Simply facts.

By father Aug 11 2020

Review for Dr. Alexander

All of the staff are wonderful.

Jul 30 2020

Review for Dr. Gonzales

Dr. Gonzalez and everyone in staff are wonderful.

Paula Barnhart Jul 29 2020

Review for Dr. Gonzales

Dr. Gonzales and his staff are the best! I moved to Victoria Texas 2 years ago and continue to see Dr. Gonzales. His staff makes me feel very comfortable and he is the best.

Ruth Atkinson Jul 20 2020

Review for Dr. Gonzales

I am very satisfied with Dr. Gonzales. He is very friendly, and kind and knows exactly what he is doing.

Jul 14 2020

Review for Dr. Gonzales

Very happy

George kohler Jul 14 2020

Review for Dr. Muse

Have had Dr Muse as my Electrophysiologist since May 2010, and I am very happy with him. He takes the time to listen to what is going on in my life , especially as it affects my heart.

Sharon Piechnik Jun 25 2020

Review for Dr. Muse

Yes I would recommend and do recommend Dr Muse to friends and family. I enjoy the friendliness and the honesty. He has taken care of all my medical needs.

Luis Jun 22 2020

Review for Dr. Muse

Dr. Muse is excellent. He has a great bedside manner and a tremendous amount of knowledge in his field. I would highly recommend him.

Jun 16 2020

Review for Dr. Muse

Dr Muse put me at ease from the time he entered the exam room. He explained my tests and I was grateful to get such a good report.

Phyllis Jun 16 2020

Review for Dr. Muse

Kathy Elliott Jun 10 2020

Review for Dr. Gonzales

Cathy S Jun 09 2020

Review for Dr. Kuri

Everyone involved in my procedure and appointments with Dr. Muse were professional, efficient and comforting. Dr. Muse is outstanding with diagnosis and treatment. Plus he is very friendly and one who is highly respected and trusted. Thanks all of the staff at Metropolitan clinic and the hospital.

Jackie Romines Jun 01 2020

Review for Dr. Muse

Great Doctor Wonderful staff

David Richter May 16 2020

Review for Dr. Muse

I have full confidence that Dr. Gonzales is looking after my health and will alert me if there are any problems I should focus on.

May 16 2020

Review for Dr. Gonzales

I've used Dr Matt for years and years... Great Doc.

May 12 2020

Review for Dr. Windrow

Dr Gonzales and staff are very friendly and helpful. Dr is very attentive with any questions or concerns.

May 12 2020

Review for Dr. Gonzales

Had a great visit. Very professional staff. No long wait for service nor was I rushed. Dr. explained my condition in terms I understand, and prepared me for next event. Thank you Dr. Muse Morton R Jacobs (Col. USAF Ret.)

Morton Jacobs May 09 2020

Review for Dr. Muse

Carol Tampazopoulos May 06 2020

Review for Dr. Botla

great doctor!

May 03 2020

Review for Dr. Rowland

It is always a pleasure to visit Dr. Gonzales's office---I trust Dr. and he is very through and will listen to you to learn of any problems I may have--THANKS DR GONZALES and keep healthy----fol

F O Leonard Apr 29 2020

Review for Dr. Gonzales

So far, so good. Dr. Muse explained to me clearly all the possibilities.

Leonard C. McClure Apr 29 2020

Review for Dr. Muse

Excellent as always.

Nancy Apr 27 2020

Review for Dr. Muse

The staff was very friendly and saw me on time and made me feel comfortable ! Dr. Gonzalez was very professional, took time to listen to me in detail, answered all my questions and followed up promptly with scheduled tests and feedback on those test results!

Sarmad Khan Apr 24 2020

Review for Dr. Gonzales

The Nurses were very professional and Quick. Dr Gonzales was very curious, courteous and at the same time concerned. I like my Doctor to be on my side to understand my concerns. I dont want to be another number or simply a paycheck. I don't see that with Dr Gonzales Ruben Solis

Ruben Solis Apr 23 2020

Review for Dr. Gonzales

Apr 23 2020

Review for Dr. Muse

A regular appointment to check my device. The staff was excellent there was very little if any wait time. Dr. Muse was very professional and attentive. He answered all of my questions. I would highly recommend him.

Ben Alexander Apr 23 2020

Review for Dr. Muse

Quick and with all the feedback I wanted

Apr 23 2020

Review for Dr. Muse

Dr. Muse is a Doctor who takes his time with each patient. He listens and answers questions or concerns you may have. His exams are thorough and never rushed. I’ve been going to Dr. Muse since 2003. I feel he is professional, caring and understanding. He talks about any subjects on your mind.

Armando Aguirre Apr 16 2020

Review for Dr. Muse

Personable, intelligent doctor who cares for his patients with sound advice and treatment. I trust Dr. Muse with helping me manage my A-Fib and hypertension and overall health.

T. J. Mar 23 2020

Review for Dr. Muse

Courteous and very friendly staff. Dr Goyal listened with care and loved his bedside manners.

Delia Mar 19 2020

Review for Dr. Goyal

I have been seeing Dr. Ravi Botla for a very long time. I was a bit anxious about recent test but Dr. Botla with his always assurance manner, I knew that I would be fine.

C.Stephenson Mar 17 2020

Review for Dr. Botla

Appointments available to your specific needs. Not much waiting time . So far I've been please with the results test taken to ensure my problem taken care of.

Maria Mar 11 2020

Review for Dr. Botla

Dr Gonzales is outstanding--, communicates well, takes time to listen and explain. Efficient support professionals who work well with him. I am seeing him for developing baseline and monitoring my potential cardio issues at age 81.

David Spoor Mar 08 2020

Review for Dr. Gonzales

Great pre-procedure, procedure & post procedure appointments. Dr Botla is very professional but with a good upbeat patient interaction style. Thanks!

S. Scully Mar 07 2020

Review for Dr. Botla

Dr. Muse has been my physician since 2001. I believe the time with him as his patient speaks of the wonderful care I have had with him. The staff are so pleasant with me and have the utmost care for me as well. I am most blessed to be under the care of such a wonder team.

Mar 05 2020

Review for Dr. Muse

Best cardiologist and staff! I've had 5 (due to travel & relocations). Do not hesitate to contact them

San Antonio - Mar 03 2020

Review for Dr. Muse

Cheri White-Eaton Feb 28 2020

Review for Dr. Alexander

This was a follow up check, which he always does, to make sure you are alright and don't need anything else at this time, I like this and feel it is an important part of our relationship. I am very sure that I am well taken care of.

Joe Sellers Feb 27 2020

Review for Dr. Gonzales

I have only seen him twice but he has explained everything clearly. He hasn't ordered any outrageous tests, which I like. Next appt almost a year from now. I am happy.

Nellie Feb 27 2020

Review for Dr. Kuri

Wendy Zepeda Feb 26 2020

Review for Dr. Muse

Highly recommend Dr Muse. Been my EP Specialist for many years. Very professional and appointments on time. Good DT San Antonio location.

Mary V H. Feb 25 2020

Review for Dr. Muse

He is very caring. We trust him!

Feb 24 2020

Review for Dr. Botla

Dr. Botla has a great manner in talking to his patience's. He explains in terminology you can understand. He makes sure you do and answers any questions you have and he is concerned about your health. Very good Doctor and really nice.

Etta F Weber Feb 22 2020

Review for Dr. Botla

Very professional and friendly staff. Dr. Gonzales explains very clearly any concerns that are asked. I am very satisfied with my visits.

Aida Lee Villarreal Feb 20 2020

Review for Dr. Gonzales

MedCare Admin Feb 19 2020

Review for Dr. Jaafar

Arnulfo Feb 18 2020

Review for Dr. Gonzales

Dr Gonzales is very thorough and informative. He is very patient and takes all the time you need to answer your questions or reassure you about your concerns. The staff is very professional! I highly recommend this office!

Feb 13 2020

Review for Dr. Gonzales

Dr. Muse listened and spoke with sincerity and knowledge. I feel valued and confident in his care.

Patrick Feb 10 2020

Review for Dr. Muse

Feb 07 2020

Review for Dr. Aziz

I am a patient and when my Mom needed a cardiologist, I had no hesitation suggesting Dr. Muse.

Feb 06 2020

Review for Dr. Muse

On time, wait time short.

Richard Cope Feb 04 2020

Review for Dr. Muse

Dr Goyal has taken care of my mother, my husband and now myself. Very nice. Very caring. Thank you.

Jan 31 2020

Review for Dr. Goyal

Dr. Botla is very thorough in explaining his findings & takes time to listen to your questions & does it all in a sympathetic & friendly manner

Carole Hines Jan 29 2020

Review for Dr. Botla

Curry Whisenhunt Jan 26 2020

Review for Dr. Hays

He takes the time to really listen and reassure me about any concerns.

Catherine M. Jan 25 2020

Review for Dr. Muse

It was a good visit

Sanjuanita A Gomez Jan 23 2020

Review for Dr. Goyal

Checking in was quick and easy. I did not have to wait long and I showed early and they still took me. Staff was friendly

LarryArellanes Jan 22 2020

Review for Dr. Goyal

H. Vargas Jan 21 2020

Review for Dr. Muse

Dr. Muse is simply the best of the best. He’s knowledgeable, courteous and a wonderful communicator. Makes you feel so comfortable and makes everything very easy to understand.

Jan 18 2020

Review for Dr. Muse

Dr Michael Gonzales comes highly recommended from a source LOL Thank you Dr G for calming my nerves and your staff as well, very attentive!

Awesome DR Jan 14 2020

Review for Dr. Gonzales

I am always satisfied with my visits and I look forward to each visit.

Linda A. Alvarado Jan 06 2020

Review for Dr. Muse

Dr muse is wonderful doctor. He explains any questions that I don't understand and is very patient

Jan 02 2020

Review for Dr. Muse

Very thorough extreme attention to detail. Great location even better staff. The Doc is well trained with tremendous experience.. They make you feel at home.

Mike Lynch in Fair Oaks, TX - Dec 19 2019

Review for Dr. Owens

Everyone was nice, friendly, and helpful, and it only took a few minutes.

Billy Gilbert Dec 11 2019

Review for Dr. Muse

Connie Wardlow Dec 04 2019

Review for Dr. Jaafar

All I can say is Dr. Kuri and staff are the BEST. They have been so kind and have gone above and beyond like no other Physicians office that I’ve been to. God Bless you all.

Irvin Littrell Nov 23 2019

Review for Dr. Kuri

Nov 18 2019

Review for Dr. Jaafar

This was my second visit to Dr. Muse. The office staff was very helpful in making my appointment. The nursing staff was efficient and friendly as always. Dr. Muse is always attentive and answers all my questions. I would not hesitate to recommend this office and doctor to any of my friends.

Sandra Sooter Nov 16 2019

Review for Dr. Muse

Nov 15 2019

Review for Dr. Hays

This is one office I enjoy going to.

Juan P L Nov 12 2019

Review for Dr. Muse

Grace H. Oct 16 2019

Review for Dr. Gonzales

Complete waste of time if you’re a type 1 diabetic.

Oct 15 2019

Review for Dr. Aziz

I have been to see Dr. Gonzales twice, my scheduled appointment times were both spot on! Appreciate that Dr. Gonzales and his staff consider my time valuable too. Have found both the good doctor and his staff very pleasant.

W. Stringer Oct 02 2019

Review for Dr. Gonzales

Thank you so much for taking such great care of my ailing father. Our community is blessed to have such a wonderful doctor and staff. The advise to send my father to a rehab hospital was above and beyond and I am forever grateful.

Mary C Canales Oct 02 2019

Review for Dr. Jaafar

Second Opinion Oct 01 2019

Review for Dr. Sedlak

Superior staff, superior doctor, surperior treatment. Thank you Bandera Family Practice!

Sep 27 2019

Review for Dr. Jaafar

Diana Rivas Sep 24 2019

Review for Dr. Muse

Excellent. He listened to my concerns and thought of my whole body, not just my heart.

Sep 04 2019

Review for Dr. Muse

Highly recommend

Fred meyer in Hondo, TX - Aug 23 2019

Review for Dr. Botla

Would recommend to others....

Javi in San Antonio - Aug 06 2019

Review for Dr. Goyal

Professional and polite staff. Very thorough nurses, PA, and doctor. Outstanding use of technology is great. Patients leave with printed information pertaining to visit. I would recommend Dr. Goyal to anyone in need of a digestive specialist!

Louretta Stein Aug 06 2019

Review for Dr. Goyal

He is a good doctor, very thorough.

Aug 01 2019

Review for Dr. Goyal

Henry G. Aug 01 2019

Review for Dr. Gonzales

I feel very comfortable here. Everyone is helpful, friendly, and knowledgeable. I know my vision needs are in great hands!

Jul 17 2019

Review for Dr. Kavanagh

Excellent patient care. Quick caring service and the nurses are very pretty and friendly. Highly recommended.

Richard Capps Jul 10 2019

Review for Dr. Botla

Tammy Kelly Jul 08 2019

Review for Dr. Owens

He did a great job and made my husband and myself and feel very comfortable

Jul 05 2019

Review for Dr. Botla

Dr. Rowland is one of the few doctors I've met that will look you in the eye, and you know he is actually listening to what you say. He provides practical, well thought out treatments and advice. I would highly recommend him.

Jul 03 2019

Review for Dr. Rowland

Mr. Ramon Perez Jul 02 2019

Review for Dr. Gonzales

John Aalsma in Bandera, TX - Jun 26 2019

Review for Dr. Jaafar

Appointment went easy and great as always!

Sharon Stewart Jun 21 2019

Review for Dr. Kavanagh

Super Friendly Staff!!!

Salaura Zollner Jun 21 2019

Review for Dr. Kavanagh

Location

Medina Regional Hospital

3100 Avenue E, Hondo, TX 78861

Frequently Asked Questions

Where is Medina Regional Hospital located?

Has Medina Regional Hospital won any recent awards from Healthgrades?

Does Medina Regional Hospital score well in safety ratings?