Hill Country Memorial Hospital

89%

Patients that would definitely recommend
19% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2017)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for General Surgery Award™ (2019)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Gastrointestinal Care Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, small intestine surgeries, and treating bowel obstruction, gastrointestinal bleeds, and pancreatitis

Joint Replacement Excellence Award™ (2019, 2018, 2017)

Superior clinical outcomes in knee and hip replacement

General Surgery Excellence Award™ (2018, 2017)

Superior clinical outcomes in bowel obstruction treatment, colorectal surgeries, gallbladder removal, esophageal/stomach surgeries, and small intestine surgeries

Pulmonary Care Excellence Award™ (2017)

Superior clinical outcomes in treating chronic obstructive pulmonary disease (COPD) and pneumonia

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

9 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
87%

Patients who gave a rating of 9 or 10
18% higher than the national average

89%

Would definitely recommend
19% higher than the national average

Hill Country Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%88%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%89%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%74%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%78%66%

Hill Country Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%84%73%

Providers

Provider Reviews

Horrible experience. Dr Dulaney and her staff refuse to treat veterans and their families. She is in the Tricare network but will only take Tricare as a supplement to Medicare. As per Tricare, is a violation of the contract they signed.

in Fredericksburg , TX - Aug 16 2019

Review for Dr. Jennifer Dulaney, MD

Even though I knew no one on staff, I did not feel that way. It was like we had know each other for ever. Friendly, competent, efficient and professional.

Aug 06 2019

Review for Dr. Michael Melucci, MD

Jul 30 2019

Review for Dr. John Weaver, MD

Dr Mulrow is not in a hurry. He asks questions & listens to the entire answer. He is thorough without running unnecessary tests. A delightful sense of humor.

Jul 27 2019

Review for Dr. John Mulrow, MD

Dr Menard was very very thorough and professional. It’s pleasant to deal with a doctor whom understands my issues. Additionally his nurse Theresa and other staff were easy to talk to and seemed genuinely geared to helping me improve my back problems.

in Kerrville , Texas - Jul 17 2019

Review for Dr. Ralph Menard, MD

Jul 14 2019

Review for Dr. John Mulrow, MD

Jul 10 2019

Review for Dr. Chelsea Clinton, MD

He has been my cardiologist since we moved here five years ago. Following his advice has been very instrumental in my ability to maintain my best cardiac health. His empathy and concern for me as a patient is obvious at each visit.

Jun 15 2019

Review for Dr. Kevin Gallagher, DO

in Kingsland, TX - Jun 14 2019

Review for Dr. Anne Pluenneke, MD

Dr Rachael is a honest and will answer your questions .I trust him 100 percent. He never makes you feel rushed. I have put my trust in him since he came to the Texas Hill Country .i have found his staff friendly and helpful.

in TX - Jun 11 2019

Review for Dr. Lindy Rachal, MD

Dr. Melucci is very dedicated to his profession. Always takes as much time as needed to listen to your concerns. He explains everything in terms that the average person can understand. I would certainly recommend him to anyone needing a cardiologist .

in Kerrville, TX - Jun 10 2019

Review for Dr. Michael Melucci, MD

Dr Cohn did cataract surgery for both eyes in May 2019. It could not have been a better experience, it was absolutely perfect, from the staff, to the nurses, to the hospital. Very informative doctor, did not try to up sell me....just a very good doctor. I highly recommend him.

in Boerne , TX - Jun 04 2019

Review for Dr. Charles Cohn, MD

This was my first visit with Dr. Gallagher after my cardiologist retired. I was very comfortable with him and we did a very thorough review of my med history. I will see him again for the next annual.

in Blanco, TX - Jun 04 2019

Review for Dr. Kevin Gallagher, DO

in Kerrville, TX - Jun 03 2019

Review for Dr. Michael Melucci, MD

Dr. Gallagher is a professional and friendly person. He will give it to you straight but with compassion. He spends as much time with you as you need. He will answer all your questions and some you hadn't thought to ask. I would highly recommend him to friends and definitely family.

in FREDERICKSBURG, TX - Jun 02 2019

Review for Dr. Kevin Gallagher, DO

May 29 2019

Review for Dr. Michael Dickey, MD

I think he is absolutely one of the best doctors that I have ever used. He explains everything to me without talking down. Really like and appreciate him.

May 15 2019

Review for Dr. John Mulrow, MD

Dr. Gallagher is very knowledgeable! He explains in detail your diagnosis and how to move forward! I will certainly recommend him! I know I am in good hands!

May 10 2019

Review for Dr. Kevin Gallagher, DO

I grew up in hospitals and am very pick about not only doctors but the office as a whole. These people do it right! I also lost 79 pound and my A1C went from 9 to 5! Triglycerides from 3500 to 150? Absolutely Amazing and due to Dr. Weaver and his staff!

May 08 2019

Review for Dr. John Weaver, MD

It was for an annual review My appointment went smoothly from check=in to meeting with Dr. Mulrow The reception and staff were courteous and prompt Dr Mulrow is professional and compassionate. I would rate my appointment as excellent

May 06 2019

Review for Dr. John Mulrow, MD

May 06 2019

Review for Dr. Kristi Stafford, MD

May 06 2019

Review for Dr. John Mulrow, MD

Apr 30 2019

Review for Dr. Valerian Chyle Jr, MD

Dr. Morris treated a pretty severe break in my femur, and had to travel to handle my surgery. He did a miraculous job, and I feel very very blessed to have had access to his expertise.

Apr 29 2019

Review for Dr. Donald Morris Jr, MD

Apr 20 2019

Review for Dr. Lindy Rachal, MD

Apr 17 2019

Review for Dr. Kevin Gallagher, DO

Apr 15 2019

Review for Dr. Donald Morris Jr, MD

Dr. Gallagher is very easy to talk to. He listens about your issues and concerns on your health. He is polite and professional in his treatment. I would highly recommend him to anyone.

Apr 15 2019

Review for Dr. Kevin Gallagher, DO

Although Dr. Morris said I was a good candidate for knee surgery, I wasn't prepared to do that yet. He didn't push it on me, instead we opted for another round of orthovisc injections. I appreciated his willingness to work with me.

Apr 11 2019

Review for Dr. Donald Morris Jr, MD

I have been seeing Dr. Melucci for some time. One of the most dedicated Doctors I have ever met. I can not ever thank him enough for all he has done for me.

Apr 08 2019

Review for Dr. Michael Melucci, MD

Mar 31 2019

Review for Dr. Rebecca Daley, DO

He is truly devoted to helping you in a kind and gentle manner. He loves his work and it shows. The staff is wonderful, the waiting room is usually calm. I have been going to him over 25 yrs. No complaints. I trust him over and above many others.

Mar 28 2019

Review for Dr. Mark Eden, MD

Dr. Michael Melucci has been my heart doctor for almost fourteen years. He always listen to what I have to say and helps if I am concerned with any issues and has them resolved in a timey manner. I thank the Lord our God for doctors like him.

Mar 28 2019

Review for Dr. Michael Melucci, MD

Interesting. I saw her twice and felt dismissed. So, I went to another doctor and glad I switched needeless to say. She is nice and her staff is pleasant.

Mar 28 2019

Review for Dr. Chelsea Clinton, MD

Mar 26 2019

Review for Dr. Chelsea Clinton, MD

I FELL AND HURT MY ANKLE ON 3/10, WAS SEEN IN THE ED FOR X-RAYS AND TREATMENT, REFERRED TO DR. MORRIS AND WAS SEEN THE NEXT DAY AND PLAN OF CARE DONE FOR SURGERY TO REPAIR FRACTURE AND NOW AWAITING POST-OP APPOINTMENT ON 3/25

Mar 25 2019

Review for Dr. Donald Morris Jr, MD

Mar 23 2019

Review for Dr. Michael Melucci, MD

My Ejection Facture was 23 when I started seeing Dr. Gallager. Norman is 50 to 60. After 18 months of treatment, my tests showed 50! I am delighted!

Mar 23 2019

Review for Dr. Kevin Gallagher, DO

I saw Dr. Glanton here in Kerrville, Texas on March 18, 2019. Dr. Glanton was very knowledgeable and caring. He explained everything to me in a way that it was easy for me to understand. He was easy to talk with and he has a super personality. His entire staff was SUPER!! Thanks,

Mar 21 2019

Review for Dr. Christopher Glanton, MD

Mar 19 2019

Review for Dr. Michael Melucci, MD

Great as usual always friendly, courteous and professional. He takes a personal interest in his patients and always explains the issues. Highly recommend to all.

Mar 12 2019

Review for Dr. Kevin Gallagher, DO

I have experienced only professional, friendly and caring service from Dr. Mulrow and his staff at the Cardiology Clinic. He listens and answers questions in a positive, caring manner and has a great sense of humor.

Mar 10 2019

Review for Dr. John Mulrow, MD

Mar 10 2019

Review for Dr. Matthew Stotz, MD

Knowledgeable and Excellent at explaining so you understand tests and results plus did not make me feel silly or act impatient when I asked questions . Felt like he cared about me as a person and my well being. Exceptional doctor and would recommend to anyone!

Mar 09 2019

Review for Dr. John Mulrow, MD

I was diagnosed with a blood clot in my lung and he put my mine and my husbands mind at ease. He explained everything in great detail and was very reassuring. He and his staff are amazing!

in Fredericksburg, TX - Mar 08 2019

Review for Dr. Mark DeLeon, MD

My husband and I are pleased to have Dr Mulrow as our cardiologist. He listens and takes whatever time necessary to answer our questions or to respond to our concerns.

Atascosa, - Mar 07 2019

Review for Dr. John Mulrow, MD

I have never had an awesome doctor like Dr.Stanley. He answered all my questions. He had sure that I was taking care of like understanding my health issue.Thank you so much and keep up the good job.

in Spring, TX - Feb 28 2019

Review for Dr. Douglas Stanley, MD

in Marble Falls, TX - Feb 27 2019

Review for Dr. Kevin Gallagher, DO

TX - Feb 20 2019

Review for Dr. Yvonne Haug, MD

Thank you Dr. Mulrow for good heart healthy care. I have the upmost confidence in Dr. Mulrow. Competent, sensitive physicians like Dr. Mulrow are the prize of the medical profession. Sincere thanks and appreciation.

Feb 19 2019

Review for Dr. John Mulrow, MD

Location

Hill Country Memorial Hospital

1020 S State Highway 16, Fredericksburg, TX 78624