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Hill Country Memorial Hospital

Hill Country Memorial Hospital is a medical facility located in Fredericksburg, TX. This hospital has been recognized for Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Surgical Excellence Award™, and more.

80%

Patient Experience Rating

11% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2024, 2023, 2022)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Surgical Excellence Award™

America’s 50 Best Hospitals for Surgical Excellence Award™ (2022)

Superior clinical outcomes in surgical care across 15 of the most common in-hospital surgical procedures including cardiac, vascular, joint replacement, prostate, spine, and gastrointestinal surgeries

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™ (2022)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

  • Respiratory failure following surgery
  • Breakdown of abdominal incision site

10 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Appendectomy

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Gallbladder Removal Surgery

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Bowel Obstruction

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Colorectal Surgeries

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Gastrointestinal Bleed

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Upper Gastrointestinal Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

C-Section Delivery

In Hospital

As Expected

Vaginal Delivery

In Hospital

Better than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Hip Fracture Treatment

In Hospital

Better than Expected

Total Knee Replacement

In Hospital

As Expected

Specialty Excellence Awards

Joint Replacement Excellence Award™

Joint Replacement Excellence Award™

2022

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Total Hip Replacement

In Hospital

Worse than Expected

Outpatient Total Knee Replacement

In Hospital

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Outpatient Back and Neck Surgery (except Spinal Fusion)

In Hospital

As Expected

Outpatient Rotator Cuff Repair

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

Worse than Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Carotid Procedures

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
81%

Patients who gave a rating of 9 or 10

11% higher than the national average

80%

Would definitely recommend

11% higher than the national average

Hill Country Memorial Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%78%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%76%63%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%68%60%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%86%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%58%50%

Hill Country Memorial Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%71%59%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%70%71%

Providers

Provider Reviews

We are new to the Kerrville area and were looking for a good dermatologist for my wife and I - we found exactly that in Dr. Rachal. He is highly competent and very experienced. His manner is quite pleasant. He quickly diagnosed our dermatological issues and prescribed appropriate solutions,...

Sep 01 2024

Review for Dr. Rachal

The office staff on the ball, nurses were caring and compassionate, the doctor was direct and informative. Giving education without talking down. Also had a sense of humor and personable which is a plus.

Aug 30 2024

Review for Dr. Rachal

His personality style genuinely relaxes the patient as his surgical competence effectively dealt with consequences of being reared in the generation without access to sunblock

Postmotherhood Aug 30 2024

Review for Dr. Ghidoni

She does more than most specialists. She doesn’t make you feel it’s in your head. She orders tests to check your progress. She studies your walk and gait. She listens. I’ve seen many neurologists in my time and she’s been the best.

Rachel Aug 30 2024

Review for Dr. Freeman

I had a small list of concerns when I visited Dr Rachal. Each one was addressed. I felt so much confidence in his diagnoses and treatment. Such a wonderful appointment, physician and staff..

Aug 28 2024

Review for Dr. Rachal

Location

Hill Country Memorial Hospital

1020 S State Highway 16, Fredericksburg TX 78624

CallDirections

(830) 997-4353

Frequently Asked Questions

Where is Hill Country Memorial Hospital located?

Hill Country Memorial Hospital is located at 1020 S State Highway 16, Fredericksburg, TX 78624. Find other locations and directions on Healthgrades.

Has Hill Country Memorial Hospital won any recent awards from Healthgrades?

Yes, Hill Country Memorial Hospital has been awarded with Outstanding Patient Experience Award™, America’s 50 Best Hospitals for Surgical Excellence Award™, and Joint Replacement Excellence Award™ in the past two years.

Is Hill Country Memorial Hospital highly rated with patients?

81% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Hill Country Memorial Hospital score well in safety ratings?

Healthgrades tracks outcome ratings for 12 hospital services. View more details here.

How do I get in at Hill Country Memorial Hospital?

Phone number, appointment information, and directions can be found on Healthgrades Hill Country Memorial Hospital profile..

How does Hill Country Memorial Hospital rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

1020 S State Highway 16

Fredericksburg, TX 78624

Directions

(830) 997-4353