HCA Houston Healthcare Conroe

71%

Patients that would definitely recommend
1% higher than the national average


HCA Houston Healthcare Conroe is a medical facility located in Conroe, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Labor and Delivery Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Specialty Clinical Quality Awards

Labor and Delivery Excellence Award™ (2020)

Superior clinical care of women during and after childbirth

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

2 ratings were better than expected

  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
71%

Patients who gave a rating of 9 or 10
2% higher than the national average

71%

Would definitely recommend
1% higher than the national average

HCA Houston Healthcare Conroe

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%76%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%76%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%84%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%48%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%67%66%

HCA Houston Healthcare Conroe

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%60%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr. Justin Saunders is a wonderful, caring doctor. He reviewed my history and test results, and spent a great deal time discussing my case and prognosis. He listened to my questions and my concerns and gave me clear thoughtful answers. I give him my highest recommendation.

David Oct 22 2020

Review for Dr. Saunders

JSmith Magnolia Oct 20 2020

Review for Dr. Basford

Had appointment with Dr. No Pachinda , his staff and Dr. were very professional and informative ! Super impressed

Bob Hribar Oct 19 2020

Review for Dr. Neville

Great doctor! Very nice and he answers all questions and will explain everything in a way that you can understand.

Andres & Christie Hinojosa Oct 17 2020

Review for Dr. Ellis

Dr. Elders is AMAZING! He really listens to my issues/pain and discusses what needs to be done for them. His staff members are very sweet as well.

Oct 16 2020

Review for Dr. Elders

Location

HCA Houston Healthcare Conroe

504 Medical Center Blvd, Conroe, TX 77304

Frequently Asked Questions

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