Citizens Medical Center
Patients that would definitely recommend
5% higher than the national average
Citizens Medical Center is a medical facility located in Victoria, TX. This hospital has been recognized for Outstanding Patient Experience Award™, Bariatric Surgery Excellence Award™, and more.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologyHospital Quality Awards
Outstanding Patient Experience Award™ (2022)
Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions
Specialty Clinical Quality Awards
Bariatric Surgery Excellence Award™ (2024, 2023, 2022)
Superior clinical outcomes in bariatric (weight loss) surgery
Outpatient Joint Replacement Excellence Award™ (2024)
Superior clinical outcomes in hospital outpatient total knee and total hip replacement
Outpatient Orthopedic Surgery Excellence Award™ (2024)
Superior clinical outcomes in knee and hip replacement, back and neck surgery and rotator cuff surgery.
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Complication Based Ratings
Appendectomy
In Hospital
Complication Based Ratings
Bariatric Surgery
In Hospital
Specialty Excellence Awards
Bariatric Surgery Excellence Award™
2024, 2023, 2022
Complication Based Ratings
Pacemaker Procedures
In Hospital
Mortality Based Ratings
Coronary Artery Bypass Graft (CABG) Surgery
Mortality In-Hospital
Mortality within 30 days
Coronary Interventional Procedures (Inpatient)
Mortality In-Hospital
Mortality within 30 days
Heart Attack
Mortality In-Hospital
Mortality within 30 days
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Diabetic Emergencies
In Hospital
Mortality Based Ratings
Pulmonary Embolism
Mortality In-Hospital
Mortality within 30 days
Respiratory Failure
Mortality In-Hospital
Mortality within 30 days
Sepsis
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gallbladder Removal Surgery
In Hospital
Mortality Based Ratings
Bowel Obstruction
Mortality In-Hospital
Mortality within 30 days
Colorectal Surgeries
Mortality In-Hospital
Mortality within 30 days
Gastrointestinal Bleed
Mortality In-Hospital
Mortality within 30 days
Pancreatitis
Mortality In-Hospital
Mortality within 30 days
Upper Gastrointestinal Surgery
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Gynecologic Procedures
In Hospital
Complication Based Ratings
C-Section Delivery
In Hospital
Vaginal Delivery
In Hospital
Mortality Based Ratings
Stroke
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Hip Fracture Treatment
In Hospital
Complication Based Ratings
Outpatient Total Hip Replacement
In Hospital
Outpatient Total Knee Replacement
In Hospital
Specialty Excellence Awards
Outpatient Joint Replacement Excellence Award™
2024
Complication Based Ratings
Outpatient Back and Neck Surgery (except Spinal Fusion)
In Hospital
Specialty Excellence Awards
Outpatient Orthopedic Surgery Excellence Award™
2024
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Complication Based Ratings
Spinal Fusion
In Hospital
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceCitizens Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Citizens Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
EB Mar 04 2024
Review for Dr. Wilson
Very excellent. He listened to any concerns, talked with me patiently, and went through steps of what he was going to do for my care and why. Great personality which is why I chose Dr. Junor
Randi green Feb 15 2024
Review for Dr. Junor
Office stall needs to get their act together. It's been three days since my scrips were ordered and their still not right.
JGill450 Feb 08 2024
Review for Dr. Verma
Dr Dunn saw my wife at Nacogdoches Medical Center emergency room. We thought that she received very good treatment and Dr Dunn explained everything very well.
Dave Feb 05 2024
Review for Dr. Dunn
Location
Citizens Medical Center
Frequently Asked Questions
Where is Citizens Medical Center located?
Citizens Medical Center is located at 2701 Hospital Dr, Victoria, TX 77901. Find other locations and directions on Healthgrades.
Has Citizens Medical Center won any recent awards from Healthgrades?
Yes, Citizens Medical Center has been awarded with Outstanding Patient Experience Award™, Bariatric Surgery Excellence Award™, Outpatient Joint Replacement Excellence Award™, and 1 more in the past two years.
Is Citizens Medical Center highly rated with patients?
74% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Citizens Medical Center score well in safety ratings?
Healthgrades tracks outcome ratings for 13 hospital services. View more details here.
How do I get in at Citizens Medical Center?
Phone number, appointment information, and directions can be found on Healthgrades Citizens Medical Center profile..
How does Citizens Medical Center rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr Wilson delivered my baby who is now 24 years old. I have trusted her with not only my care, but now my daughters she helped bring into this world. She is kind, listens & makes you feel comfortable. I wish I could go to her for every healthcare need.