Citizens Medical Center
Patients that would definitely recommend
5% higher than the national average
Citizens Medical Center is a medical facility located in Victoria, TX. This hospital has been recognized for Bariatric Surgery Excellence Award™.
Awards
Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.
Learn more about our awards methodologySpecialty Clinical Quality Awards
Bariatric Surgery Excellence Award™ (2021, 2020, 2019)
Superior clinical outcomes in bariatric (weight loss) surgery
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experiencePatients who gave a rating of 9 or 10
2% higher than the national average
Would definitely recommend
5% higher than the national average
Citizens Medical Center
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Citizens Medical Center
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Pamela Brooks Nov 13 2020
Review for Dr. Followwill
For years i had seen multiple doctors trying to find out what was my condition and what was wrong with me . I was turned away by multiple doctors in the area they had no idea what it could be . I went and saw Dr. Henry and he found a prognoses and literally saved my life . I owe this man my life ....
JANELL LANGLEY Nov 05 2020
Review for Dr. Henry
o my daughter visit just 11/4 2020 i really had to talk to nurse ;was the reason i went with her. 2 WOMEN FRONT DESK ABSOLUTELY FORBIDED FOR US TO SIT IN SDE WAITING (FOR SAFETY 6 FEET APART ) WHICH WE UNDERSTOOD,TOLD US TO WAIT IN HALL!!! so we did .I WENT 8 MIN LATER AND WAITING ROOM WAS ALMOST...
PATRICIA FLORES Nov 05 2020
Review for Dr. Cox
What a kind and caring doctor he is. We love how this man greets and cares for our 91 year old father in the the hospital. Check ins are not rushed and he answers our many questions with patience. His positive encouraging attitude is helpful during difficult times.
Melody Terrell Nov 01 2020
Review for Dr. Nezhad
I have never had a doctor as sensitive to the issues of discomfort and severe pain as Dr Stein. I love his staff, they are so kind and courteous when working with the patient
Karen Oct 12 2020
Review for Dr. Stein
Location
Frequently Asked Questions
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Has Citizens Medical Center won any recent awards from Healthgrades?
Does Citizens Medical Center score well in safety ratings?
I am very happy with my knee surgery. Going to have the other one done soon. Dr. Followill is great!