Baptist Neighborhood Hospital Thousand Oaks

74%

Patients that would definitely recommend

4% higher than the national average

Baptist Neighborhood Hospital Thousand Oaks in San Antonio, TX - Get directions, phone number, research physicians, and compare hospital ratings for Baptist Neighborhood Hospital Thousand Oaks on Healthgrades.

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

4 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Heart Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Sepsis

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Chronic Obstructive Pulmonary Disease (COPD)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Pneumonia

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
76%

Patients who gave a rating of 9 or 10

7% higher than the national average

74%

Would definitely recommend

4% higher than the national average

Baptist Neighborhood Hospital Thousand Oaks

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%84%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%83%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%52%

Baptist Neighborhood Hospital Thousand Oaks

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%79%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%72%73%

Providers

Provider Reviews

Dr. Portillo performed an abdominal hernia repair surgery on me. This was only my second surgery ever, the first having been 35-40 years ago, so I was a little apprehensive. All went extremely well and just as expected based on my pre-op appointment where everything was clearly explained and my...

Steve C. Mar 07 2024

Review for Dr. Portillo

Fantastic doctor with great bedside manner

Tom Feb 28 2024

Review for Dr. Freedman

Dr. Freedman is a terrible person, let alone doctor. She berates her employees in front of the patients, does not listen to her patients concerns, and seems to only care about the money. Clearly has 'favorites' of her patients, who I can tell she asks to write her positive reviews. I witnessed her...

Feb 26 2024

Review for Dr. Freedman

Dr Portillo did a hernia repair for me and this was the best experience I’ve ever had with any dr he is very kind and informative and the surgery exceeded my expectations for sure ! Had little to no pain after surgery him and his team made me feel comfortable and safe prior to surgery ! And have had...

Deena hayduk Feb 06 2024

Review for Dr. Portillo

From the moment I walked in the office I felt comfortable the front desk ladies very attentive and helpful, the waiting room was clean and neat. The back office was the same everyone very nice.Dr Portillo did an amazing job answering all my questions. The surgical procedure was right on !The...

Jan 23 2024

Review for Dr. Portillo

Location

Baptist Neighborhood Hospital Thousand Oaks

16088 San Pedro Ave, San Antonio TX 78232

CallDirections

(210) 402-4092

Frequently Asked Questions

Where is Baptist Neighborhood Hospital Thousand Oaks located?

Baptist Neighborhood Hospital Thousand Oaks is located at 16088 San Pedro Ave, San Antonio, TX 78232. Find other locations and directions on Healthgrades.

Has Baptist Neighborhood Hospital Thousand Oaks won any recent awards from Healthgrades?

No, Baptist Neighborhood Hospital Thousand Oaks has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.

Is Baptist Neighborhood Hospital Thousand Oaks highly rated with patients?

76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.

Does Baptist Neighborhood Hospital Thousand Oaks score well in safety ratings?

Healthgrades tracks outcome ratings for 4 hospital services. View more details here.

How do I get in at Baptist Neighborhood Hospital Thousand Oaks?

Phone number, appointment information, and directions can be found on Healthgrades Baptist Neighborhood Hospital Thousand Oaks profile..

How does Baptist Neighborhood Hospital Thousand Oaks rank in terms of safety and outcomes?

Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.

Contact Us

16088 San Pedro Ave

San Antonio, TX 78232

Directions

(210) 402-4092