Baptist Neighborhood Hospital Thousand Oaks
Patients that would definitely recommend
4% higher than the national average
Baptist Neighborhood Hospital Thousand Oaks in San Antonio, TX - Get directions, phone number, research physicians, and compare hospital ratings for Baptist Neighborhood Hospital Thousand Oaks on Healthgrades.
Hospital Quality
Clinical Ratings
Research hospital performance and talk to your doctor about what's right for you
Mortality Based Ratings
Heart Failure
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Sepsis
Mortality In-Hospital
Mortality within 30 days
Mortality Based Ratings
Chronic Obstructive Pulmonary Disease (COPD)
Mortality In-Hospital
Mortality within 30 days
Pneumonia
Mortality In-Hospital
Mortality within 30 days
Patient Experience
Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).
Learn more about patient experienceBaptist Neighborhood Hospital Thousand Oaks
National Average
Communication with doctors
Percent of patients who said that doctors always listened to them and explained things well
Communication with nurses
Percent of patients who said that nurses always listened to them and explained things well
Responsiveness of hospital staff
Percent of patients who said they always received help quickly from hospital staff
Communication about medicines
Percent of patients who said that staff always explained medicines before giving them to patients
Discharge Information
Percent of patients who said they were given information about recovering at home
Care Transition
Percent of patients who said they understood their care needs when they left the hospital
Baptist Neighborhood Hospital Thousand Oaks
National Average
Quietness
Percent of patients who said the area around their rooms was always kept quiet at night
Cleanliness
Percent of patients who said their room and bathroom were always kept clean
Providers
Provider Reviews
Steve C. Mar 07 2024
Review for Dr. Portillo
Dr. Freedman is a terrible person, let alone doctor. She berates her employees in front of the patients, does not listen to her patients concerns, and seems to only care about the money. Clearly has 'favorites' of her patients, who I can tell she asks to write her positive reviews. I witnessed her...
Feb 26 2024
Review for Dr. Freedman
Dr Portillo did a hernia repair for me and this was the best experience I’ve ever had with any dr he is very kind and informative and the surgery exceeded my expectations for sure ! Had little to no pain after surgery him and his team made me feel comfortable and safe prior to surgery ! And have had...
Deena hayduk Feb 06 2024
Review for Dr. Portillo
From the moment I walked in the office I felt comfortable the front desk ladies very attentive and helpful, the waiting room was clean and neat. The back office was the same everyone very nice.Dr Portillo did an amazing job answering all my questions. The surgical procedure was right on !The...
Jan 23 2024
Review for Dr. Portillo
Location
Baptist Neighborhood Hospital Thousand Oaks
Frequently Asked Questions
Where is Baptist Neighborhood Hospital Thousand Oaks located?
Baptist Neighborhood Hospital Thousand Oaks is located at 16088 San Pedro Ave, San Antonio, TX 78232. Find other locations and directions on Healthgrades.
Has Baptist Neighborhood Hospital Thousand Oaks won any recent awards from Healthgrades?
No, Baptist Neighborhood Hospital Thousand Oaks has not won any awards in the past few years. Search for Hospitals on Healthgrades to find more.
Is Baptist Neighborhood Hospital Thousand Oaks highly rated with patients?
76% patients recommend this hospital. See Healthgrades for detailed clinical ratings by specialty.
Does Baptist Neighborhood Hospital Thousand Oaks score well in safety ratings?
Healthgrades tracks outcome ratings for 4 hospital services. View more details here.
How do I get in at Baptist Neighborhood Hospital Thousand Oaks?
Phone number, appointment information, and directions can be found on Healthgrades Baptist Neighborhood Hospital Thousand Oaks profile..
How does Baptist Neighborhood Hospital Thousand Oaks rank in terms of safety and outcomes?
Healthgrades provides detailed information on hospital safety and outcomes for patients. Click here to learn more about hospital safety.
Dr. Portillo performed an abdominal hernia repair surgery on me. This was only my second surgery ever, the first having been 35-40 years ago, so I was a little apprehensive. All went extremely well and just as expected based on my pre-op appointment where everything was clearly explained and my...