Ascension Seton Hays

76%

Patients that would definitely recommend
6% higher than the national average


Ascension Seton Hays is a medical facility located in Kyle, TX. This hospital has been recognized for Patient Safety Excellence Award™ and Outstanding Patient Experience Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was better than expected

  • Pressure sores or bed sores acquired in the hospital

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
75%

Patients who gave a rating of 9 or 10
6% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Ascension Seton Hays

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%72%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%89%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%68%66%

Ascension Seton Hays

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%59%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%68%73%

Providers

Provider Reviews

I have seen doctor Havemann for several years. The word that comes to mind when I think of him is “excellence”. This pertains to everything he is associated with and in charge of.

Sep 15 2020

Review for Dr. Havemann

Excellent experience. Very professional and attentive to my needs. I couldn’t imagine it being any better.

R. Ponder Sep 14 2020

Review for Dr. Havemann

Dr Turley is a great physician, really intelligent and caring. Great bedside manner, very respectful and listens to your concerns and questions, the best guy for such a complex procedure. I’d have my family and friends worked on by him.

Gregory Harrop Sep 14 2020

Review for Dr. Turley

He was very attentive and proactive on scheduling a procedure to investigate my symptoms further. And he has very kind eyes.

Tammi B Sep 12 2020

Review for Dr. Emmett

Dr Borer bright my left arm, double compound fracture, back from oblivion. I’m fortunate that he was the one to perform the surgery

Sep 06 2020

Review for Dr. Borer

Dr Tibbetts is a very skilled, knowledgeable surgeon and thoroughly explains procedures.

J Shaffer Sep 05 2020

Review for Dr. Tibbetts

Dr Emmett decided to do the endoscopy as soon as possible after I told medical assistant that I was loosing weight fast probably because of H pylori infection. The fact that the office work on finding a cancellation gave me much needed peace of mind.

Sep 05 2020

Review for Dr. Emmett

Always a pleasure to have a visit with Dr. Havemann- could not ask for a better GI doctor. He is knowledgeable and thorough while still being down to earth and approachable. I have referred many of my own patients to him- highly recommend!

Sep 04 2020

Review for Dr. Havemann

Dr. Kilbride and the entire staff is always fast, pleasant, and professional.

Michael Vague Sep 03 2020

Review for Dr. Kilbride

If your knees are hurting go see Dr. Tibbetts. He is the best. I trust him completely. Best thing I ever did was to have both of my knees replaced by Dr. Tibbetts. I feel fantastic!

Susan Norman Sep 02 2020

Review for Dr. Tibbetts

Excellent

Aug 31 2020

Review for Dr. Rodriguez

Dr Srygley is knowledgeable and compassionate. I recommend him highly.

My visit was accomplished via the telehealth metho Aug 28 2020

Review for Dr. Srygley

Dr. Tibbetts has taken good care of several family members. He takes time explaining everything. If the problem isn’t within his expertise, he will recommend another expert. I recommend Dr Tibbetts without hesitation.

Barbara G Aug 22 2020

Review for Dr. Tibbetts

Carol Heath Aug 22 2020

Review for Dr. Conner

Excellent, Dr. Benjamin and staff were very attentive to my needs. I was checked in on time and wasn't rushed at all. A very pleasant visit.

Travis Angel Garcia Aug 17 2020

Review for Dr. McArthur

Dr Tibet’s was straight with his recommendations and sensitive to my goals for recovery. The staff is friendly and helpful. Very glad we chose this group.

Aug 12 2020

Review for Dr. Tibbetts

He was professional and friendly.

Aug 09 2020

Review for Dr. Rodriguez

RANDAL LYNN HOWARD Aug 08 2020

Review for Dr. McArthur

Amazing

Leiane Alden Aug 06 2020

Review for Dr. Apple

Emme Adams Aug 05 2020

Review for Dr. Fortes

Lailah Boston Jul 28 2020

Review for Dr. Tibbetts

Dr. Z found a hole in my heart that had been missed by doctors for over 32 years. He listened to my heart and said immediate you have a hole in your heart. He is one of a kind! ??

Jennifer M Gosser Jul 28 2020

Review for Dr. Zeineddin

This guy is terrible. His staff is rude and lazy. I've been trying to get a callback or email back for 2 weeks after a visit there. This is one of those guys that's just here to cash a paycheck. Very crappy service.

Jul 27 2020

Review for Dr. Manchanda

Excellent physician. Would trust with my family any day of the week.

Ana T Jul 24 2020

Review for Dr. Kilbride

Barbara C Jul 23 2020

Review for Dr. Kilbride

Dr. Jonna is incredibly competent and patient-oriented. I am pleased that I found him and will continue with him into the future; he has provided great assistance with a problem caused by a previously-installed replacement lens.

Jul 22 2020

Review for Dr. Jonna

Dr Hill was the best choice to perform Emergency hemiarthroplasty on a 102 year old. He was patient assuaging our fears and in answering ALL our questions.

Jul 20 2020

Review for Dr. Hill

Nadine S. Jul 18 2020

Review for Dr. Kelly

Excellent Honest .

None Jul 16 2020

Review for Dr. Emmett

Office visit was too long

Jul 15 2020

Review for Dr. Borer

I think that Dr.Rodriguez was utmost to the point doctor. He answered my questions regarding my options and was very sincere in the response's, which made my decision very likely to try the direction in which he spoke to me about. Really comfortable with this doctor to do my procedure...

Charles J. J. Schmidt Jul 14 2020

Review for Dr. Rodriguez

Larry Peel Jul 13 2020

Review for Dr. Srygley

Excellent visit and great advice.

Robert Jul 11 2020

Review for Dr. Torres

Jude A. Jul 09 2020

Review for Dr. Jhaveri

Dr. Srygley is a great doctor. He is always straight with me and professional. I appreciate his service and that of Austin Gastro.

Jul 07 2020

Review for Dr. Srygley

Virginia Jul 07 2020

Review for Dr. Emmett

Very comfortable informative doctor and staff.

Jul 07 2020

Review for Dr. Srygley

Compassionate, good bedside manner, takes his time, and talks with you, not at you. Good doctor.

Craig D. Jul 07 2020

Review for Dr. Srygley

Dr. Emmett was extremely helpful and made me feel very comfortable. Also took the time to answer all of my questions.

Very satisfied Jul 06 2020

Review for Dr. Emmett

Dr.Cowden did my Acl reconstruction and my meniscus repair surgery recently. He was very helpful and caring. His office team was also helpful getting me ready for surgery!! I would recommend this doctor to everyone!! Thanks to all of them I'm at home recovering!!

Tabitha Garcia Jul 05 2020

Review for Dr. Cowden

Jul 04 2020

Review for Dr. McDonnell

Dr. Srygley is very patient. He really takes the time to hear you out and is never in a rush. He hears your concerns and takes care of them. He's a great doctor. I highly recommend Dr. Srygley.

Angel Fernandez Jul 03 2020

Review for Dr. Srygley

This is the best Eye Specialist I have found for years. I will/ would recommend Dr. Torres to any and all persons.

Sarah Burton Jun 28 2020

Review for Dr. Torres

I had a great experience with Dr. Cowden. I find him to be very caring and professional. I have never felt like he didn’t have time for all my questions. Yes, I had to wait for a couple of months for my surgery BUT that is because of the pandemic. I don’t understand complaints about waiting.

Jun 28 2020

Review for Dr. Cowden

I am so grateful for doctor Kelley for helping me with the pain and stiffness I was having in my hand. I can now play piano again!

R Chavez Jun 28 2020

Review for Dr. Kelley

Larry Metzler Jun 27 2020

Review for Dr. Zeineddin

Dr. Zeineddin has been my cardiologist and my father's for a number of years. Very, calm trustworthy attitude. Treats you like a caring family member with the extra bonus of being a Doctor. Highly recommend!!??

Michelle Metzler Jun 26 2020

Review for Dr. Zeineddin

Dr. Kelly takes the time to explain complicated situations in layman's terms. I appreciate his candor and his approach. I've recommended him several times to others.

Jun 25 2020

Review for Dr. Kelly

Great

Michael stephenson Jun 24 2020

Review for Dr. McArthur

Dale Clark Jun 24 2020

Review for Dr. Rodriguez

Dr Mallik is profesional, attentive and knowledgeable. The staff is friendly and helpful as well.

Jun 24 2020

Review for Dr. Mallik

I

Jun 23 2020

Review for Dr. Laverty

Dr. Kelly is friendly and knowledgeable. It is always such a pleasant surprise to find out how many of our friends and acquaintances depend on him for their eye care.

Jun 23 2020

Review for Dr. Kelly

Jun 20 2020

Review for Dr. Dewan

Dr. Kerendi is a top-notch heart surgeon. He performed a triple by-pass on me and everything went exceptionally well. His work is widely respected and he can be counted on before, during, and after surgery.

Jon M Roberts Jun 19 2020

Review for Dr. Kerendi

I love the doctors nurses that work there super nice people they are so cool ladies

John kolster Jun 19 2020

Review for Dr. Mallik

He did my quadruple bypass surgery. He explained everything to my wife and me and did an amazing job.

Walter Minkel Jun 17 2020

Review for Dr. Kerendi

Emerson Jun 17 2020

Review for Dr. Manchanda

Jun 15 2020

Review for Dr. Bosco

Jun 15 2020

Review for Dr. Rose

??

Jun 13 2020

Review for Dr. Aterno

Very caring for his patients. I am a high risk patient and he took every precaution to keep me safe.

Jun 06 2020

Review for Dr. McArthur

Dr. Laverty did an amazing job getting me healed up. I can’t thank you enough!

Chase Bearden Jun 05 2020

Review for Dr. Laverty

Suzi Jun 05 2020

Review for Dr. Kilbride

I found Dr. Wenzel to be very condescending. I don't like the way he talks to me. I will be switching to a different endocrinologist once I am off Medicaid and have a better choice of doctors.

workplaceviolets Jun 05 2020

Review for Dr. Wenzel

My recent visit at the around Rock, Texas location was a new issue after an excellent ankle repair of a double fractured ankle about a year and a half ago in the past. Dr Earl Kilbride quickly diagnosed the issue and began with the least invasive approach which I appreciated.

Livingandlearning Jun 04 2020

Review for Dr. Kilbride

Excellent doctor keen to patient's needs. Totally knowledgeable and personable. Does excellent work snd cares about his patients

RANDOLPH KEIDAISH Jun 04 2020

Review for Dr. Tibbetts

He was super kind, and very knowledgeable of what was going on. He made sure I had all of the things I needed the very next day. Thank you!

Lealani Jun 04 2020

Review for Dr. Srygley

Even though it took more time than normal to complete today's visit, I am happy with Dr Mallik's treatment plan for me and my health is improving a lot!

CR Jun 04 2020

Review for Dr. Mallik

From my first appointment I had full confidence in Dr. Rodriguez. He was very attentive to my pain and discomfort as we discussed all options.

Jun 02 2020

Review for Dr. Rodriguez

We were in the midst of quarantine, so we had a video conference. Dr. Havemann was attentive and thorough. He answered all my questions And explained the procedure. I felt

Sonia Graney May 30 2020

Review for Dr. Havemann

Dr Emmett is very thorough and spends all the time you need to explain any questions you have. Very pleasant dr to work with!!

Nancy May 30 2020

Review for Dr. Emmett

Dr. Havemann was courteous and thorough. He scheduled follow up tests to give me a proper diagnosis

Lawrence May 30 2020

Review for Dr. Havemann

I contacted Dr Emmett to seek his help to treat my abdominal pain.

May 30 2020

Review for Dr. Emmett

Dr. Havemann is an excellent doctor. He cares about his patients and takes time to explain procedures and options. We are lucky to have him.

May 30 2020

Review for Dr. Havemann

No complates...

Bob SMITH May 29 2020

Review for Dr. Emmett

Taylor C. May 29 2020

Review for Dr. Srygley

Great Gastrointerologist with great bedside manners!

Highly recommend this physician! May 29 2020

Review for Dr. Srygley

Great doctor to help me and personable also! Thanks

May 29 2020

Review for Dr. Srygley

May 27 2020

Review for Dr. Wenzel

KM May 27 2020

Review for Dr. Fortes

He listens to what you have to say. Not many doctors do that. He's down to earth and treats patients like people, not like a chart number.

May 26 2020

Review for Dr. Kelley

Dr. Rose is fantastic! Not only is he a skilled surgeon very knowledgeable in Orthopaedic conditions but he has the best bedside manner of any physician I’ve come across! I’ve been a nurse for over 40 years and I highly recommend him.

May 26 2020

Review for Dr. Rose

Great results after a complex shoulder surgery.

May 25 2020

Review for Dr. Tibbetts

Dr. Apple created my AVFistula in preparation for dialysis. He was thorough in explain possibilities and in listening to my concerns. Surgery was quick and well done. Follow up was done in a concerned and caring manner.

Skip Sherrill May 23 2020

Review for Dr. Apple

Dr. Kilbride listened to my needs and I felt extremely confident with his care.

Linda Childress May 22 2020

Review for Dr. Kilbride

Mary Beth Martin May 22 2020

Review for Dr. Tibbetts

Dr. Willis was great! He is very experienced and you can tell he knows what he is doing. He is a very nice guy and has been amazing to me for multiple procedures.

May 22 2020

Review for Dr. Willis

Darren Roush May 21 2020

Review for Dr. Rodriguez

Professional staff and experienced physician!

Yvette Griffith May 21 2020

Review for Dr. Kilbride

Dr. Malik is smart and kind and attentive and caring. I highly recommend her.

Stacey McTaggart May 20 2020

Review for Dr. Mallik

NHH May 13 2020

Review for Dr. Conner

Zachary M. May 11 2020

Review for Dr. Manchanda

Nicole Berry May 09 2020

Review for Dr. Hall

Thoughtful and inquisitive. Helped explain exactly what I was going through in layman’s terms. You’re in good hands with Dr Mehta.

May 08 2020

Review for Dr. Mehta

Great experience and would recommend Dr Laverty

May 06 2020

Review for Dr. Laverty

Location

Ascension Seton Hays

6001 Kyle Pkwy, Kyle, TX 78640

Frequently Asked Questions

Where is Ascension Seton Hays located?

Has Ascension Seton Hays won any recent awards from Healthgrades?

Does Ascension Seton Hays score well in safety ratings?