University Medical Center

Patients that would definitely recommend
12% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Bariatric Surgery Excellence Award™ (2018, 2017)

Superior clinical outcomes in bariatric (weight loss) surgery

America’s 50 Best Hospitals for Vascular Surgery Award™ (2017)

Superior clinical outcomes in abdominal aortic aneurysm repair, carotid surgery, and peripheral vascular bypass surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

Death in procedures where mortality is usually very low
Respiratory failure following surgery

3 ratings were better than expected

8 ratings were as expected

Death following a serious complication after surgery
Collapsed lung due to a procedure or surgery in or around the chest
Catheter-related bloodstream infections acquired at the hospital
Hip fracture following surgery
Acute kidney dysfunction following surgery
Bloodstream infection following surgery
Breakdown of abdominal incision site
Accidental cut, puncture, perforation or hemorrhage during medical care

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Appendectomy

Bariatric Surgery

Cardiac

Complication Based Ratings

Procedure/Condition

In Hospital

Defibrillator Procedures

As Expected

Pacemaker Procedures

As Expected

Mortality Based Ratings

Procedure/Condition

Mortality In-Hospital Mortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Worse than Expected

Coronary Interventional Procedures (Inpatient)

Worse than Expected

Heart Attack

Worse than Expected

Heart Failure

As Expected

Valve Surgery

Worse than Expected

Critical Care

Gastrointestinal

Complication Based Ratings

Procedure/Condition

In Hospital

Gallbladder Removal Surgery

Better than Expected

Mortality Based Ratings

Procedure/Condition

Mortality In-Hospital Mortality within 30 days

Bowel Obstruction

As Expected

Colorectal Surgeries

As Expected

Esophageal/Stomach Surgeries

As Expected

Gastrointestinal Bleed

As Expected

Worse than Expected

Pancreatitis

As Expected

Small Intestine Surgeries

As Expected

Gynecologic Surgeries

Labor and Delivery

Neurosciences

Orthopedic

Prostate Surgery

Pulmonary

Vascular

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience

Patients who gave a rating of 9 or 10
11% higher than the national average

Would definitely recommend
12% higher than the national average

Location

University Medical Center

602 Indiana Ave, Lubbock, TX 79415

Call

Directions (806) 775-8200