The Heart Hospital Baylor Plano

87%

Patients that would definitely recommend

17% higher than the national average

The Heart Hospital Baylor Plano is a medical facility located in Plano, TX. This hospital has been recognized for Outstanding Patient Experience Award™ and America’s 50 Best Hospitals for Cardiac Surgery Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™

Outstanding Patient Experience Award™ (2022, 2021, 2020)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™ (2022)

Superior clinical outcomes in heart bypass surgery and heart valve surgery

Safety Ratings

How well a hospital safeguards patients from potential complications

An event relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Complication Based Ratings

Procedure/ConditionIn Hospital

Defibrillator Procedures

In Hospital

As Expected

Pacemaker Procedures

In Hospital

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Coronary Artery Bypass Graft (CABG) Surgery

Mortality In-Hospital

Better than Expected

Mortality within 30 days

Better than Expected

Coronary Interventional Procedures (Inpatient)

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Attack

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Heart Failure

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Valve Surgery

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Specialty Excellence Awards

America’s 50 Best Hospitals for Cardiac Surgery Award™

America’s 50 Best Hospitals for Cardiac Surgery Award™

2022

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pulmonary Embolism

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Respiratory Failure

Mortality In-Hospital

As Expected

Mortality within 30 days

As Expected

Sepsis

Mortality In-Hospital

Worse than Expected

Mortality within 30 days

As Expected

Mortality Based Ratings

Procedure/ConditionMortality In-HospitalMortality within 30 days

Pneumonia

Mortality In-Hospital

Better than Expected

Mortality within 30 days

As Expected

Complication Based Ratings

Procedure/ConditionIn Hospital

Abdominal Aortic Aneurysm Repair

In Hospital

Worse than Expected

Carotid Procedures

In Hospital

As Expected

Peripheral Vascular Bypass

In Hospital

As Expected

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
85%

Patients who gave a rating of 9 or 10

16% higher than the national average

87%

Would definitely recommend

17% higher than the national average

The Heart Hospital Baylor Plano

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%66%66%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%59%53%

The Heart Hospital Baylor Plano

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%72%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%75%73%

Providers

Provider Reviews

Dr. Shah was very informative about my condition and encouraged me about the things I can do to continue to improve my cardio vascular health. His entire staff is compassionate, helpful and friendly.

Wendy Aug 05 2022

Review for Dr. Shah

Always professional and courteous. Takes time to answer questions. Diagnosed situation early that saved my life.

Dennis Bennett Aug 05 2022

Review for Dr. Shalek

Dr Bavikati is wonderful. She explains things so that you can understand. She takes her time with her patients and makes sure their questions are answered. I won’t go to any other cardiologist.

Denise N Aug 04 2022

Review for Dr. Bavikati

I enjoyed my experience with Dr S greatly. He was very understanding and compassionate, and just wanted the best for me.

Karen S. Jul 30 2022

Review for Dr. Shahidzadeh

Dr. Khan has been my cardiologist for about 5+ years as he is always caring and with whom it is easy to converse. For me, he makes the visits fun and I look forward to the visits.

MW Jul 24 2022

Review for Dr. Khan

Location

The Heart Hospital Baylor Plano

1100 Allied Dr, Plano TX 75093

CallDirections

(469) 814-3278

Frequently Asked Questions

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Contact Us

1100 Allied Dr

Plano, TX 75093

Directions

(469) 814-3278