The Heart Hospital Baylor Plano

90%

Patients that would definitely recommend
20% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2019, 2018, 2017)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

  • Respiratory failure following surgery

1 rating was better than expected

11 ratings were as expected

Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

90%

Would definitely recommend
20% higher than the national average

The Heart Hospital Baylor Plano

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%86%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%85%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

The Heart Hospital Baylor Plano

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%73%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%78%73%

The Heart Hospital Baylor Plano

National Average

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%73%66%

Providers

5012 S US Highway 75 Ste 220 Denison, TX 75020undefined mi
Dr. Rajjit Abrol, MDClinical Cardiac Electrophysiology
Dr. Rajjit Abrol, MD
3801 W 15th St Ste 320 Plano, TX 75075undefined mi
Dr. Tea Acuff Jr, MDCardiothoracic Surgery
Dr. Tea Acuff Jr, MD
3537 S Interstate 35 E Ste 200 Denton, TX 76210undefined mi
4104 W 15th St Ste 201 Plano, TX 75093undefined mi
700 Walter Reed Blvd Ste 205 Garland, TX 75042undefined mi
113 Airport Rd Ste 301 Sulphur Springs, TX 75482undefined mi
12221 Merit Dr Ste 910 Dallas, TX 75251undefined mi
2601 Scripture St Ste 101 Denton, TX 76201undefined mi
Dr. Richard Ammar Jr, MDInterventional Cardiology
Dr. Richard Ammar Jr, MD
1105 Central Expy N Bldg 2 Allen, TX 75013undefined mi
4708 Alliance Blvd Ste 200 Plano, TX 75093undefined mi
Dr. Sofia Ansari, MDInfectious Disease Medicine
Dr. Sofia Ansari, MD
1 Medical Pkwy Ste 210 Dallas, TX 75234undefined mi
1600 W College St Ste 620 Grapevine, TX 76051undefined mi
Dr. Omar Awad, MDCritical Care Medicine
Dr. Omar Awad, MD
4600 Memorial Dr Ste 120 Belleville, IL 62226undefined mi
5323 HARRY HINES BOULEVARD Dallas, TX 75390undefined mi
6601 Preston Rd Ste 260 Plano, TX 75024undefined mi
5323 Harry Hines Blvd Dallas, TX 75390undefined mi
5236 W University Dr Ste 3600 McKinney, TX 75071undefined mi
4716 Alliance Blvd Ste 300 Plano, TX 75093undefined mi
5757 Warren Pkwy Ste 208 Frisco, TX 75034undefined mi
12221 Merit Dr Ste 910 Dallas, TX 75251undefined mi
Karla Beard, ANPNursing (Nurse Practitioner)
Karla Beard, ANP
15800 Dooley Rd Ste 170 Addison, TX 75001undefined mi
Dr. Sagar Bedi, MDFamily Medicine
Dr. Sagar Bedi, MD
691 Maraglia St Ste A Redding, CA 96002undefined mi
2840 Legacy Dr Ste 400 Frisco, TX 75034undefined mi
6100 Windcom Ct Ste 102 Plano, TX 75093undefined mi

Location

The Heart Hospital Baylor Plano

1100 Allied Dr, Plano, TX 75093