Texas Health Presbyterian Hospital Plano

77%

Patients that would definitely recommend
7% higher than the national average

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

Joint Replacement Excellence Award™ (2018)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

4 ratings were better than expected

  • Death following a serious complication after surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

7 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
74%

Patients who gave a rating of 9 or 10
5% higher than the national average

77%

Would definitely recommend
7% higher than the national average

Texas Health Presbyterian Hospital Plano

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%80%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%78%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%60%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%87%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%53%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%65%66%

Texas Health Presbyterian Hospital Plano

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%64%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%64%73%

Providers

Provider Reviews

I recently had my gallbladder removed by Dr. Cione. He did a great job explaining the surgery and aftercare. I have had no complications after the surgery. Importantly, immediately prior to going into the OR, Dr. Cione prayed for me.

Susan Cox Jul 10 2020

Review for Dr. Cione

He is attentive to my needs and cares about what I am going through.

Jul 09 2020

Review for Dr. Benigar

Dr. Graff and staff are very personable and professional. They patiently explain things and listen to your concerns and questions.

Jul 09 2020

Review for Dr. Graff

Dr. Morchower is one of the best Doctors in pain management that you'll ever find. He is professional, patient and gets to the problem quickly.

Fremone H. Jul 08 2020

Review for Dr. Morchower

I have been very happy with the care I have received. I saw Dr Morchower the first time in 2018 and again in 2020. He listened to my concerns and pain and recommended conservative and effective treatment. His staff is also very nice and helpful.

Yvonne E. Jul 08 2020

Review for Dr. Morchower

Dr. Hopkins is the best doctor fix my hip and I couldn’t feel any better he’s a great doctor that will listen to you and takes time to make sure You understand everything The staff is just great they make you feel important to them

Jack VanderStelt Jul 07 2020

Review for Dr. Hopkins

Vrajlal Sutaria Jul 04 2020

Review for Dr. Cione

Marc Lipnick Jul 03 2020

Review for Dr. Park

A doctor who really gets kids who have unique physical and emotional health ailments or challenges. He tries to get to the bottom of the problem so your child won't become just another statistic. Super sweet man, very compassionate, highly intelligent- we love him!

Jul 03 2020

Review for Dr. Naidoo

Having back problems makes life painful and difficult. Dr.Morchower and his staff are awesome care giving nncarna.helping

Troy L. Jul 02 2020

Review for Dr. Morchower

Dr. Fair is an amazing Doctor my son has been seeing her since birth and she has always done what’s best for my son. I highly recommend her if you are looking for a Pediatrician.

Jul 02 2020

Review for Dr. Gair

Very nice services! Everyone was so nice!

Jul 01 2020

Review for Dr. Shi

A very comfortable atmosphere. Professional. A place you want to go to to take care of your heart.

Coni M. Jul 01 2020

Review for Dr. Singh

John S Jul 01 2020

Review for Dr. Sethi

Holly F. Jul 01 2020

Review for Dr. Gulick

Jim Carruthers Jul 01 2020

Review for Dr. Stone

Has been a huge help and guide through my mental health journey. Would recommend her expertise to my own family should the situation arise.

Jun 30 2020

Review for Dr. Huey You

C. Lingsweiler Jun 30 2020

Review for Dr. White

Great service

Rick M. Jun 29 2020

Review for Dr. Singh

Jill Hartel Jun 29 2020

Review for Dr. Hopkins

The best. I’ve sent my mother, my sister, friends from work, everyone loves her, and gets better. Great team and surgery center.

Billie A Jun 29 2020

Review for Dr. Sethi

J.B. Jun 28 2020

Review for Dr. Flores

Jun 28 2020

Review for Dr. Garner

Family atmosphere! Enjoy myself on every visit....

Tavarus Thomas Jun 28 2020

Review for Dr. Hopkins

Jun 26 2020

Review for Dr. Shellock

I've seen Dr. East for over 10 years because of my bad back. He has always exceeded expectations. Strongly recommended.

David K. Jun 26 2020

Review for Dr. East

Cindy R. Jun 25 2020

Review for Dr. East

Lindsey at Setty plastics is a amazing injector. She listens and dies what’s best for your face and goals!

Shannon Jun 25 2020

Review for Dr. Setty

I was in so much pain. Me being very active and couldn't do things i enjoy. After dr east did his majic, an epidural steroid injection, I was able to go back and do whatever I wanted. Thank you so much dr east.

Daniel R. Jun 25 2020

Review for Dr. East

Jason B. Jun 25 2020

Review for Dr. East

Happy Again in Frisco Jun 25 2020

Review for Dr. McCalman

Nellie G. Jun 24 2020

Review for Dr. East

Dr. Cione completed my hernia repair. Excellent Doctor with a fantastic bed side manner. He took the time to explain the process, procedure, and answer any and all questions I had. Very professional and I would highly recommend.

C. Carson Jun 24 2020

Review for Dr. Cione

Jeremiah B. Jun 24 2020

Review for Dr. East

pleasent

Todd W. Jun 24 2020

Review for Dr. Singh

The day I had the shots I felt so much better and had the best nights sleep in months. The new meds are working on reducing the pain after the shots wore off. Would recommend to anyone needing help with their pain.

Eddie I. Jun 24 2020

Review for Dr. East

Alexis M. Jun 24 2020

Review for Dr. East

Dr. Kerner is so fantastic and very skilled and talented. Makes you feel comfortable and is always a delight to see her and the staff.

Jun 24 2020

Review for Dr. Kerner

Dr. Jabbour is the BEST. Period. He saved my life. He got me through the most difficult year of my life and I trust his expertise and wisdom completely. Colectomy, temporary colostomy, reversal, and a handful of surprises, and there is not another surgeon I would have felt as confident with.

Michelle V Jun 24 2020

Review for Dr. Jabbour

Made me very comfortable with detailed questioning and diagnosis and advice based on this. also proactively enrolled me in the ccm process

Balu P. Jun 24 2020

Review for Dr. Singh

this provider was excellent. i will highly recommend others to come and visit

Chae D. Jun 24 2020

Review for Dr. East

Dr. Singh is hands on. All staff is amazing. Walked us thru all we need to do to help our family member.

Juanita C. Jun 23 2020

Review for Dr. Singh

wonderful experience, helpful, knowledgeable, and made a huge change in life

Anonymous Jun 23 2020

Review for Dr. East

great

Aaron V. Jun 23 2020

Review for Dr. East

it has been wonderful.

Michael K. Jun 23 2020

Review for Dr. East

Do N. W. T. L. Jun 23 2020

Review for Dr. East

I had a wonderful experience while visiting Dr. Singh's office. Dr. Singh and staff are very friendly and informative.

Casey A. Jun 23 2020

Review for Dr. Singh

Jun 22 2020

Review for Dr. Setty

Incredible surgical experience. Dr. Rai was an amazing surgeon and his staff went above and beyond to make me feel safe, heard and valued. I'm 5 1/2 weeks post explant, and could not be happier.

Jun 22 2020

Review for Dr. Rai

Had a bad horse accident on Friday, Doc saw me late Monday and had me on the table on Tuesday. Appreciate his quickness and confidence to get me fixed up.

Jun 19 2020

Review for Dr. Lessner

Great service . Great follow up . thank you so much for taking a great care of me .

ayman omar Jun 19 2020

Review for Dr. Cocco

Andrea Rucker Jun 18 2020

Review for Dr. Hopkins

Second colonoscopy, last one in 2017. Good experience then and an excellent experience this time. Would not go any where else! Dr Leverton is very caring and professional.

Jun 18 2020

Review for Dr. Leverton

Rick Jun 17 2020

Review for Dr. Hopkins

Thank you Dr Shah - and your team- for making my visit so comfortable !

Ranjani Swaminathan Jun 17 2020

Review for Dr. Shah

I've been seeing Dr. Singh for years and could not ask for a better doctor. I feel confident in his practice and staff.

Joyce W. Jun 17 2020

Review for Dr. Singh

Everyone was very helpful and friendly. The doctor answered all my questions and spoke in terms I could understand (not too much medical-isms)...

Ronni Jun 17 2020

Review for Dr. Shah

Dr. Philips was very attentive and provided me the information that I needed to make me feel more at ease

Christina Jun 16 2020

Review for Dr. Philips

Michael S. Jun 16 2020

Review for Dr. Stone

Dr. Singh is very professional, very empathetic and obviously is very skilled at what he does- a great doctor.

Craig S. Jun 15 2020

Review for Dr. Singh

Great

David B. Jun 15 2020

Review for Dr. Singh

She was an Awesome Doctor....would Go Again if i needed too !!! She saved me from having a Surgery i did not Need !!!

Agnes Benedietto Jun 14 2020

Review for Dr. Lowney

Nancy L. Rogers Jun 14 2020

Review for Dr. Khan

First time meeting Dr. Santilli. He took his time getting to know me, asking me about my symptoms and concerns. I left with an action plan. Going back in a month!!!

Jun 13 2020

Review for Dr. Santilli

Brenda Isaac Jun 12 2020

Review for Dr. Staub

Dr. Singh always makes me feel like he is concerned with finding a solution for my problems.

Derek G. Jun 12 2020

Review for Dr. Singh

Always a Great Experience !!!

Dyrle W. Jun 12 2020

Review for Dr. Singh

Dr. Santilli has been amazing in determining the cause of my medical issues. He listens; explains well; develops and plan and explains the plan. I have recommended him to many of my friends and physicians in my hometown

Susan Davis Jun 12 2020

Review for Dr. Santilli

Feeling I am in a good hand.

Anonymous Jun 12 2020

Review for Dr. Singh

great

Miguel R. Jun 12 2020

Review for Dr. Singh

kathy oneal Jun 11 2020

Review for Dr. Hopkins

Mrs. I. Jun 11 2020

Review for Dr. Spooner

I have never had a bad experience with this provider always friendly and helpful.Dr. Morchower has helped me with my problems everytime.

Philip L. Jun 11 2020

Review for Dr. Morchower

Always such a pleasant visit. Love this atmosphere..

Roshara H. Jun 11 2020

Review for Dr. Morchower

Dr Kahn has treated me for over 14 years and has saved my life several times because of her expertise in cardiac care.

Todd G Jun 10 2020

Review for Dr. Khan

Dave Eagleston Jun 09 2020

Review for Dr. Khan

Randy F. Tahyi Jun 09 2020

Review for Dr. Khan

Dr. Cione and his office staff are wonderful. They are welcoming and spend plenty of time making sure everything is understood and covered. Dr. Cione was very thorough and surgery expectations were clear and follow up has been wonderful. I have felt very cared for and received excellent care.

M Greer Jun 09 2020

Review for Dr. Cione

I saw Dr Morchower for knee pain in my right knee. He approached my needs with compassion and concern. I am looking forward to the next procedure which should relieve my pain for a year to two years. Great Doctor. Easy to see why D Magazine gives him accolades.

Marvin F. J. Jun 09 2020

Review for Dr. Morchower

CDH Jun 09 2020

Review for Dr. Anthony

Dr. Zankar is an excellent Dr., but his staff is terrible.

Jun 08 2020

Review for Dr. Zankar

best pediatrician, highly recommend her

Jun 08 2020

Review for Dr. Singh

Rakesh Jun 07 2020

Review for Dr. Ju

Wonderful doctor! Very thorough and takes the time to explain everything to you. Excellent staff too! Highly recommend.

Joyce Ligenza Jun 07 2020

Review for Dr. Hopkins

Jill Jun 07 2020

Review for Dr. Jett

My daughter and I have been going to her for many years. Her personality is wonderful and she is very knowledgeable. I wouldn’t change anything about her or the office!

Jun 06 2020

Review for Dr. Ryder

Peggy Jun 06 2020

Review for Dr. Pineda

The stuff knows how to make they customer

Berhanu R. Jun 05 2020

Review for Dr. Singh

great experience with staff and doctor

Susan W. Jun 05 2020

Review for Dr. Singh

I saw Dr. Lessner, not Dr. Taylor, and I highly recommend Dr. Lessner. He was caring and very professional.

Jun 05 2020

Review for Dr. Lessner

Dr Blatt is tremendous . He is proactive and common sense. He is meticulous and thorough. I’ve seen him for near 15 years and he is just outstanding !!

Don M Jun 05 2020

Review for Dr. Blatt

He diagnosed me with Bell's palsy. He never treated it and now the left side of my face is permanently Frozen

Jun 04 2020

Review for Dr. Shadle

Explained what my problem was and what would solve it. Explained to where I understood

Jun 04 2020

Review for Dr. Lessner

Great experience, I have never had an issue. always willing to answer my questions and when i have doubts about a procedure I am given realistic expectations while keeping me optimistic.

Aaron P. Jun 04 2020

Review for Dr. East

Dr Noorhasan has been kind and understanding throughout our journey. Her staff is absolutely amazing and always made us feel comfortable and well taken care of.

Jun 04 2020

Review for Dr. Noorhasan

From start bro finish my experience with Dr. Surjit Rai and his staff was absolutely amazing. Dr. Rai is an excellent surgeon with such gentle trusting bedside manner. I highly recommend him for any and all procedures.

Jun 04 2020

Review for Dr. Rai

Location

Texas Health Presbyterian Hospital Plano

6200 W Parker Rd, Plano, TX 75093