Texas Health Presbyterian Hospital Flower Mound

79%

Patients that would definitely recommend
9% higher than the national average


Texas Health Presbyterian Hospital Flower Mound is a medical facility located in Flower Mound, TX. This hospital has been recognized for Outstanding Patient Experience Award™ and Patient Safety Excellence Award™.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Patient Safety Excellence Award™ (2020)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

1 rating was worse than expected

12 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Death following a serious complication after surgery
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
77%

Patients who gave a rating of 9 or 10
8% higher than the national average

79%

Would definitely recommend
9% higher than the national average

Texas Health Presbyterian Hospital Flower Mound

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%83%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%80%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%64%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%70%66%

Texas Health Presbyterian Hospital Flower Mound

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%69%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%79%73%

Providers

Provider Reviews

Linda C Willenborg Jun 16 2021

Review for Dr. McElroy

I really enjoyed my visits. Dr. McElroy was always pleasant and informative. He always made me feel safe.

Trinan Miller Jun 16 2021

Review for Dr. McElroy

Surgery went well. Office visit after surgery answered all questions and explained everything that was done.

Jun 16 2021

Review for Dr. Willenborg

The office staff were very professional. My appointment from start to finish was like a well oiled machine. Dr. Cantrell was wonderful! He answered all my questions and went through my injury with me in a very detailed manner. The support staff were extremely knowledgeable.

Jun 16 2021

Review for Dr. Cantrell

Dr. Bontreger is very thorough. You never feel rushed in her office. She listens to all your concerns and answers all your questions. She has been an amazing doctor for our family!

Jun 16 2021

Review for Dr. Bontreger

Location

Texas Health Presbyterian Hospital Flower Mound

4400 Long Prairie Rd, Flower Mound, TX 75028

Frequently Asked Questions

Where is Texas Health Presbyterian Hospital Flower Mound located?

Has Texas Health Presbyterian Hospital Flower Mound won any recent awards from Healthgrades?

Does Texas Health Presbyterian Hospital Flower Mound score well in safety ratings?