Texas Health Presbyterian Hospital Allen

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
79%

Patients who gave a rating of 9 or 10
10% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Texas Health Presbyterian Hospital Allen

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%81%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%66%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%90%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%55%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%75%66%

Texas Health Presbyterian Hospital Allen

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%67%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Sherry Stenger Jul 13 2020

Review for Dr. Hopkins

SR Jul 13 2020

Review for Dr. Dhavaleshwar

Very efficient and informative about my recovery progress. Best doctor so far in my many attempts to get a solution to my problem. I recommend!!!!

Jerry Milos Jul 11 2020

Review for Dr. Hopkins

Dr Landau provided excellent compassionate care and long term relief of the problem I was having.

Jul 09 2020

Review for Dr. Landau

No sedation. For a bronchioscopw for a frail patient Dr Blewitt knew he was hurting him. Basically tortured him not once but TWICE at the facility he was at!

Deidra D Ammerman Jul 09 2020

Review for Dr. Blewett

Ilona Jul 08 2020

Review for Dr. Mackenzie

Dr. Hopkins is the best doctor fix my hip and I couldn’t feel any better he’s a great doctor that will listen to you and takes time to make sure You understand everything The staff is just great they make you feel important to them

Jack VanderStelt Jul 07 2020

Review for Dr. Hopkins

On call ER Dr. She was very professional and clear communicator.

Greg A Jul 06 2020

Review for Dr. Craigmiles

Great, always explains things well! Gives solid advice!

Tprice Jul 02 2020

Review for Dr. Lavery

Jill Hartel Jun 29 2020

Review for Dr. Hopkins

Family atmosphere! Enjoy myself on every visit....

Tavarus Thomas Jun 28 2020

Review for Dr. Hopkins

Arch Jun 26 2020

Review for Dr. Garrigues

Lindsey at Setty plastics is a amazing injector. She listens and dies what’s best for your face and goals!

Shannon Jun 25 2020

Review for Dr. Setty

Jun 22 2020

Review for Dr. Setty

Dr. Miller was both friendly and professional during my appointment. He took time to answer my questions and offered me counsel on the choices for resolving my back issue.

Jun 19 2020

Review for Dr. Miller

IDC Jun 19 2020

Review for Dr. Akbar

Had a bad horse accident on Friday, Doc saw me late Monday and had me on the table on Tuesday. Appreciate his quickness and confidence to get me fixed up.

Jun 19 2020

Review for Dr. Lessner

Andrea Rucker Jun 18 2020

Review for Dr. Hopkins

Rick Jun 17 2020

Review for Dr. Hopkins

Thank you Dr Shah - and your team- for making my visit so comfortable !

Ranjani Swaminathan Jun 17 2020

Review for Dr. Shah

Everyone was very helpful and friendly. The doctor answered all my questions and spoke in terms I could understand (not too much medical-isms)...

Ronni Jun 17 2020

Review for Dr. Shah

First time meeting Dr. Santilli. He took his time getting to know me, asking me about my symptoms and concerns. I left with an action plan. Going back in a month!!!

Jun 13 2020

Review for Dr. Santilli

Dr. Santilli has been amazing in determining the cause of my medical issues. He listens; explains well; develops and plan and explains the plan. I have recommended him to many of my friends and physicians in my hometown

Susan Davis Jun 12 2020

Review for Dr. Santilli

kathy oneal Jun 11 2020

Review for Dr. Hopkins

Every time I visit this Doctors office they were very professional, Dr. Mackenzie cares about his patients and shows the up most respect for them and there feelings. Excellent at his job. He will do everything to avoid surgery first and follow up with you.

Erwin McKinney Jun 10 2020

Review for Dr. Mackenzie

CDH Jun 09 2020

Review for Dr. Anthony

Dr. Zankar is an excellent Dr., but his staff is terrible.

Jun 08 2020

Review for Dr. Zankar

Wonderful doctor! Very thorough and takes the time to explain everything to you. Excellent staff too! Highly recommend.

Joyce Ligenza Jun 07 2020

Review for Dr. Hopkins

Joe V Jun 05 2020

Review for Dr. Perry III

I saw Dr. Lessner, not Dr. Taylor, and I highly recommend Dr. Lessner. He was caring and very professional.

Jun 05 2020

Review for Dr. Lessner

Explained what my problem was and what would solve it. Explained to where I understood

Jun 04 2020

Review for Dr. Lessner

She is a five star physician. I wish all Dr.'s were like her. She actually LISTENS to her patients and really explains everything in detail with all the options/risks laid out.

Renee Jones Jun 04 2020

Review for Dr. Slabas

Dr Lessner has been taking amazing care of my orthopedic issues for years. I recommend him to everyone that asks. The office is beautiful. Very clean. The staff is very friendly, always ready to help.

Jun 03 2020

Review for Dr. Lessner

Dr. Krock saved my life at the ER. I was very fortunate to be in the right hands at that crucial time of life and death. He truly cares for his patients. If not for him I would not be here today. I would definitely recommend him to anyone with cardiac issues.

Anita Jun 02 2020

Review for Dr. Krock

Dr. Setty and his staff were wonderful. They treated me with respect and made me feel totally comfortable. My liposuction procedure went great and the results are phenomenal! I definitely recommend Dr. Setty. Thank you!

Jun 02 2020

Review for Dr. Setty

Mark A Innis Jun 02 2020

Review for Dr. Davis

took time to listen to me and offer me options very kind and patient excellent doctor

Jun 02 2020

Review for Dr. Messner

I have been a patient of Dr Gutsmann for several years now.I have found her to be an intelligent,compassionate,and very caring doctor.Her treatment of me has been exemplary to say the least.Very hardworking caring doctor.

Francis Hinton Jun 01 2020

Review for Dr. Gutsmann

Shanna R Seaver Jun 01 2020

Review for Dr. Derrick

They lie about billing procedures and you are treated like cattle

May 30 2020

Review for Dr. Bell

Pat Drenowatz May 29 2020

Review for Dr. Hopkins

Wish I could rate a zero. I don’t even know how he’s a doctor??

May 28 2020

Review for Dr. Whisenant

Sally Ballis May 28 2020

Review for Dr. Derrick

Professional and caring. He explained everything clearly, and I felt completely safe with Dr. Duffy.

May 28 2020

Review for Dr. Duffy

Dr. Hopkins is the most understanding, compassionate, caring, loving doctor I have ever been to. I am so lucky to have found him.

Delores May 28 2020

Review for Dr. Hopkins

Emergency gall bladder surgery May 25, 2020 at Texas Presbyterian, Allen. Great results, with quick relief and clear instructions for follow-up. Very personable, and she is a Baylor grad, one of the best!

Happy client May 26 2020

Review for Dr. Travis

Jennie May 26 2020

Review for Dr. le Voyer

Edward H. May 24 2020

Review for Dr. Hopkins

Bennie Wesley May 23 2020

Review for Dr. Hopkins

Roy Vaughan May 23 2020

Review for Dr. Hopkins

Jane Jefferson May 22 2020

Review for Dr. Hopkins

Refused to do surgery after telling me he would because I said I have Breast Implant Illness. Told me he was the BMW of doctors LOL!! I think o have Lymphoma but UT Southwestern couldn’t care less.

Tammy hughes May 22 2020

Review for Dr. Amirlak

Dr. Hopkins gave me back a life! He replaced both my knees and put me into a great therapy program. I can once again walk without pain and with a smooth stride! His treatment did more than just knees. Improved my whole attitude. One of the most courteous and real people I have ever met.

Dan Whitfield May 22 2020

Review for Dr. Hopkins

Very personable, easy to talk to and quick in understanding the needs of his patients.

Spencer Rodd May 21 2020

Review for Dr. Santilli

Very thorough and patient doctor. I did not feel rushed and the video visit felt as if I were in the office. I feel confident in this doctorl

Carol May 20 2020

Review for Dr. Garrigues

Dr. Haridas is a great listener and pays attention to detail..having a complicated medical history, this is important to me. I cannot say enough good things about her kindness and competence. Her office staff is top notch. Highly recommend her.

Karen Blevins May 20 2020

Review for Dr. Haridas

Josh E. May 20 2020

Review for Dr. Benae

Dr. Santilli was very friendly and helpful - willing to answer any questions I had. The staff was also friendly and skillful - I never felt like I was being rushed as a patient. I enjoyed the rustic theme of the office and it was quite comforting.

May 19 2020

Review for Dr. Santilli

Patient. Listened to my situation. Was able to translate medical terminology / jargon and "standard" results of others into terms I (a layman) could understand

May 19 2020

Review for Dr. Lessner

Doctor heard all my history carefully and gave me a clear view on the next steps. Great support

Ruben Barretto May 19 2020

Review for Dr. Santilli

Sherry Gertenbach May 19 2020

Review for Dr. Padda

I have been having spinal problems and Dr Miller is the only one who gives me hope. He is very thorough and kind. He really cares about his patients. And his nurse, Micheala is wonderful. She is very sweet and kind.

Donna Mincy White May 18 2020

Review for Dr. Miller

Dr. Santilli continues trying to find the best and up to date treatment for my condition. He always has a plan for me to follow in order to prevent further reactions. I like that he takes time to listen to me and my concerns.

Susan Burkett May 17 2020

Review for Dr. Santilli

Dr. Putcha is down to earth, good listener, and easy to understand. I've been his patient for 14 yrs. through some serious illness. I've have been in remission for my the last 9 yrs with the help of Dr. Putcha. Thank you for always being straightforward and honest when it comes to my health.

Jennifer Ranney May 16 2020

Review for Dr. Putcha

Tamye Roberson May 15 2020

Review for Dr. Pong

Dr. Garrigues was awesome. Very knowledgeable, very calm, explained everything very well. I had several previous doctors, was treated 7 weeks for wrong diagnosis. Dr. Garrigues nailed it, I am currently undergoing treatment and making progress for the first time in 7 weeks. Very satisfied.

Kurt Hoffman May 15 2020

Review for Dr. Garrigues

Linda Leciejewski May 14 2020

Review for Dr. Krock

great and very nice

Olivia Mason May 14 2020

Review for Dr. Miller

Candas Kerkhoff May 14 2020

Review for Dr. Miller

I was very much pleased with the doctors ability to make sure that I understood what my up coming procedure will be

Al Duffey May 14 2020

Review for Dr. Putcha

May 14 2020

Review for Dr. Uppal

Very caring doctor. Pays attention to my needs and concerns. Wonderful nurses and office staff.

vic meyers May 13 2020

Review for Dr. Shah

May 12 2020

Review for Dr. Donthu

Dr. Evans is an excellent and thorough doctor. I felt like she answered all questions and talked through my concerns.

Crystal Messersmith May 12 2020

Review for Dr. Evans

Dr. Santilli is great! Very thorough and caring.

W. Oehler May 12 2020

Review for Dr. Santilli

Angie K May 12 2020

Review for Dr. Setty

This was my first visit with Dr. Evans. It was a very good visit and I look forward to our relationship in the days ahead.

Jimmy Phillips May 09 2020

Review for Dr. Evans

I would recommend Dr. Putcha to every person that has any kind of digestive issues. He has been taking care of me for 10 plus years. He is very intelligent, knowledgeable and caring. He always helps get my health back on track.

Geneva Allison Clark May 09 2020

Review for Dr. Putcha

Although it was a virtual visit, Dr Garrigues was able to assess my issue and recommended the next step. Thank you for being there when I need you!

Jackie T May 09 2020

Review for Dr. Garrigues

Very Concerned May 08 2020

Review for Dr. Uppal

Fantastic, bar none

Pepi Peev May 08 2020

Review for Dr. Lessner

Dr Shah is great. He spent qaulity time wth me and explained everything well.I would highly recommend.

Rich farrell May 07 2020

Review for Dr. Shah

Dr Gutsmann is just a great Dr has taken good care of me for years

Earl Guest May 06 2020

Review for Dr. Gutsmann

James Paino May 06 2020

Review for Dr. Shah

Very friendly and patient supportive. Knows how to make patient feel comfortable and able to answer all patient questions and concerns.

May 06 2020

Review for Dr. Evans

Knowledgeable, caring

May 04 2020

Review for Dr. Tajani

Ellen McCollum May 04 2020

Review for Dr. Hopkins

Dr Iyengar is efficient, kind, and a joy to be around. She has a great bedside manner. I have been very happy with her treatment of my cancer.

May 04 2020

Review for Dr. Iyengar

I had intra-aricular hip injections on 4/29 at Methodist Hospital of McKinney. Dr. Lessner was very projessional & informative. My initial results have been excellent.

Amy V. May 02 2020

Review for Dr. Lessner

Brittany May 01 2020

Review for Dr. Nayyar

He always does a great job!

Jon Apr 29 2020

Review for Dr. Santilli

Dr. Rendon was very patient and listened to my concerns to where I felt my care was his focus.

Apr 28 2020

Review for Dr. Rendon

He was kind and very caring. I would rate him A+

Margaret Beveridge Apr 27 2020

Review for Dr. Miller

Shocked Apr 24 2020

Review for Dr. Shah

Dr. Lessner is great - very thorough and talks so you can really understand what is going on and plan of treatment.

Apr 23 2020

Review for Dr. Lessner

Dr. Santilli is caring and compassionate. He always takes his time with us and makes sure we are comfortable and well taken care of!

Kimberly Vallair Apr 23 2020

Review for Dr. Santilli

Location

Texas Health Presbyterian Hospital Allen

1105 Central Expy N, Allen, TX 75013