Texas Health Presbyterian Hospital Allen

76%

Patients that would definitely recommend
6% higher than the national average

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were worse than expected

1 rating was better than expected

  • Deep blood clots in the lungs or legs following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Respiratory failure following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
78%

Patients who gave a rating of 9 or 10
9% higher than the national average

76%

Would definitely recommend
6% higher than the national average

Texas Health Presbyterian Hospital Allen

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%82%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%82%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%67%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%88%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%56%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%74%66%

Texas Health Presbyterian Hospital Allen

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%65%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%73%73%

Providers

Provider Reviews

Dr. Maddala’s is one of most experienced Gastroenterologist of DFW area. Her diagnosis and treatment is accurate. She is also very compassionate. It’s easy to contact her office and quick replies from her medical assistants. I will highly recommend her for any gastroenterology related issues.

Sep 26 2021

Review for Dr. Maddala

Dr Ravi and his staff are excellent. They are very professional and answer all of my questions.

Donna Marfice Sep 25 2021

Review for Dr. Chittajallu

Dr. Santilli helped me to significantly improve my understanding of my condition and better plan my rehabilitation. He exceeded my high expectations.

Allen K. Sep 25 2021

Review for Dr. Santilli

Dr. Santilli is a wonderful doctor! Informative, personable, and forms great relationships with his patients.

Melissa P. Sep 25 2021

Review for Dr. Santilli

I feel so confident in the care of Doctor Sony Mathews. He is very Professional and takes time with me as his patient to explain my situation. Thank you Dr. Mathews for all you do.

Sep 25 2021

Review for Dr. Mathews

Location

Texas Health Presbyterian Hospital Allen

1105 Central Expy N, Allen, TX 75013

Frequently Asked Questions

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