Quail Creek Surgical Hospital

90%

Patients that would definitely recommend
20% higher than the national average


Quail Creek Surgical Hospital is a medical facility located in Amarillo, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2021, 2020, 2019)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2021, 2020, 2019)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2021, 2020, 2019)

Superior clinical outcomes in knee and hip replacement

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

2 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery

10 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Bloodstream infection following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
88%

Patients who gave a rating of 9 or 10
19% higher than the national average

90%

Would definitely recommend
20% higher than the national average

Quail Creek Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%91%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%75%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%67%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%89%66%

Quail Creek Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%84%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%86%73%

Providers

Provider Reviews

I was so nervous about my skin cancer. Dr. Holloway was so confident and professional and pleasantly reassuring that I knew I was in good hands. He was able to get the cancer out and stitch my scalp so I won’t have a big bald spot. I would recommend him to anyone.

Rhonda Russell Sep 20 2021

Review for Dr. Holloway

Jul 15 2021

Review for Dr. Taylor

I had a twisted bowel. Dr Holloway took out 36" of it I highly recommend him and his staff

William Thurman May Jun 30 2021

Review for Dr. Holloway

Tricia Hemelstrand Jun 02 2021

Review for Dr. Parker

Dr Holloway was friendly, explained things so we could understand them, patient with our questions. He was good to ta talk to my family and me.

Robert Coslett Apr 24 2021

Review for Dr. Holloway

Location

Quail Creek Surgical Hospital

6819 Plum Creek Dr, Amarillo, TX 79124

Frequently Asked Questions

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