Quail Creek Surgical Hospital

91%

Patients that would definitely recommend
21% higher than the national average


Quail Creek Surgical Hospital is a medical facility located in Amarillo, TX. This hospital has been recognized for Patient Safety Excellence Award™, Outstanding Patient Experience Award™, and more.

Awards

Healthgrades awards tell you which hospitals deliver superior quality care. Healthgrades evaluates hospital performance using objective quality measures including clinical outcomes and patient safety, as well as patient experience.

Learn more about our awards methodology

Hospital Quality Awards

Patient Safety Excellence Award™ (2020, 2019, 2018)

Top in the nation for providing excellence in patient safety by preventing infections, medical errors, and other preventable complications

Outstanding Patient Experience Award™ (2020, 2019, 2018)

Top in the nation for overall patient experience based on nine measures related to doctor and nurse communication, hospital cleanliness and noise levels, and medication and post-discharge care instructions

Specialty Clinical Quality Awards

America’s 100 Best Hospitals for Joint Replacement Award™ (2020, 2019, 2018)

Superior clinical outcomes in knee and hip replacement

America’s 100 Best Hospitals for Spine Surgery Award™ (2018)

Superior clinical outcomes in back and neck surgeries and spinal fusion procedures

Safety Ratings

How well a hospital safeguards patients from potential complications

No events relating to foreign objects left in body during a surgery or procedure

3 ratings were better than expected

  • Respiratory failure following surgery
  • Deep blood clots in the lungs or legs following surgery
  • Bloodstream infection following surgery

9 ratings were as expected

  • Death in procedures where mortality is usually very low
  • Pressure sores or bed sores acquired in the hospital
  • Collapsed lung due to a procedure or surgery in or around the chest
  • Catheter-related bloodstream infections acquired at the hospital
  • Hip fracture following surgery
  • Excessive bruising or bleeding as a consequence of a procedure or surgery
  • Acute kidney dysfunction following surgery
  • Breakdown of abdominal incision site
  • Accidental cut, puncture, perforation or hemorrhage during medical care
Learn more about patient safety ratings

Hospital Quality

Clinical Ratings

Research hospital performance and talk to your doctor about what's right for you

Data Source

Patient Experience

Patient experience measures tell you how patients felt about the care they received at the hospital. These measures are based on the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey data from the Centers for Medicare and Medicaid Services (CMS).

Learn more about patient experience
89%

Patients who gave a rating of 9 or 10
20% higher than the national average

91%

Would definitely recommend
21% higher than the national average

Quail Creek Surgical Hospital

National Average

Communication with doctors

Percent of patients who said that doctors always listened to them and explained things well

100%50%0%90%81%

Communication with nurses

Percent of patients who said that nurses always listened to them and explained things well

100%50%0%91%78%

Communication about medicines

Percent of patients who said that staff always explained medicines before giving them to patients

100%50%0%77%63%

Discharge Information

Percent of patients who said they were given information about recovering at home

100%50%0%92%84%

Care Transition

Percent of patients who said they understood their care needs when they left the hospital

100%50%0%69%53%

Responsiveness of hospital staff

Percent of patients who said they always received help quickly from hospital staff

100%50%0%90%66%

Quail Creek Surgical Hospital

National Average

Quietness

Percent of patients who said the area around their rooms was always kept quiet at night

100%50%0%83%60%

Cleanliness

Percent of patients who said their room and bathroom were always kept clean

100%50%0%87%73%

Providers

Provider Reviews

ND Jul 29 2020

Review for Dr. Albracht

Dr. Holloway is 100% GREAT!!!!

Jul 21 2020

Review for Dr. Holloway

Highly recommend! He replaced my husband’s hip 6 months ago. There had been no problems and he feels so much better. Wonderful bedside manner and great staff.

Jul 06 2020

Review for Dr. Crossnoe

I am very pleased with my doctor and visit to the office. The surgery had not been performed or scheduled i suppose I have not heard a work since I was th err e June 3

Bruce Elliott Jul 05 2020

Review for Dr. Holloway

I had carpal tunnel surgery on both hands two weeks apart and Dr. Longhofer is one of the best Dr.’s i have ever had the privilege of seeing, all her staff and assistants ate top notch and i would highly recommend Dr. Longhofer

Ray Pesina Jun 07 2020

Review for Dr. Longhofer

Spends adequate time, tries to solve problems, takes medicare showing that he knows older people need help

Donna Smith Jun 02 2020

Review for Dr. Parker

I was very impressed by his professionalism.He explained what was going to happen. He has replaced both of my knees. Very satisfied. I will recommend him to those that have knee problems.

Patty Durst May 22 2020

Review for Dr. Morgan

Brett Maxfield Apr 21 2020

Review for Dr. Albracht

Outstanding combination of compassion, communication and technical skills.

Robert Ballinger Apr 21 2020

Review for Dr. Albracht

I saw Dr Doug for my knee. He has injected my knee for pain relief. He has a great office staff! Dr Doug is very knowledgable and professional. I highly recommend him!

Mar 22 2020

Review for Dr. Albracht

Great time Dr.Doug is great staff very helpful.

Dr. Dennis M. Plunk Mar 06 2020

Review for Dr. Albracht

Dr. Paul Proffer is an excellent dr. All of his staff are very personable & helpful. My surgery was extremely easy. Thank you to Dr. Proffer & staff! Thank you Beth, Kylie, Lana, Monica, Stephanie, Jennifer, Amber, & all . ??

Feb 12 2020

Review for Dr. Proffer

She was very patient with me. Explained everything so I would understand.

Amarillo , TX - Jan 28 2020

Review for Dr. Longhofer

Love Dr. Parker but his office staff sometimes is not the best. Healed up nicely a month earlier than I should be!

Dec 31 2019

Review for Dr. Parker

Paula Wisdom in Elkhart, KS - Dec 26 2019

Review for Dr. Albracht

Been seeing Dr. Taylor for several years. From the front desk to check out his office is very professional and kind. Dr. Taylor is always very thorough and is not one to do unnecessary procedures! I appreciate Dr. Taylor and his staff.

D. Wagoner Dec 12 2019

Review for Dr. Taylor

Dec 10 2019

Review for Dr. Taylor

Very caring and knowledgeable physician. He came highly recommended by his colleagues as well.

Starla Gordon LMT, LVN Dec 10 2019

Review for Dr. Taylor

Dec 09 2019

Review for Dr. Taylor

Dr Craig E. Fichandler is outstanding! After a horrible visit with another local Dr. I looked for a second opinion from Dr. Fichandler. I'm so glad I did. He spent time examining my issue and talked me through the whole process.

Michael Oct 25 2019

Review for Dr. Fichandler

I was a little unsure of going to a new Doctor but Dr. Holloway put me at ease.

Linda Hughes Oct 23 2019

Review for Dr. Holloway

absolutely the best.

Oct 21 2019

Review for Dr. Holloway

Nice courteous caring personnel!! The wait time was a bit long!, but she apologized!!

Henry in Tulia - Jun 03 2019

Review for Dr. Longhofer

May 16 2019

Review for Dr. Taylor

May 15 2019

Review for Dr. Proffer

Apr 30 2019

Review for Dr. Veazey

Apr 06 2019

Review for Dr. Veazey

He was great, minimal pain, no scar and no infection. Great f/up with PT and was back to work in about 3 weeks. I've never had surgery with such fast results! He was compassionate, caring and spent as much time with me as needed to quell my nerves and answer my questions.

Mar 22 2019

Review for Dr. Veazey

Mar 18 2019

Review for Dr. Albracht

This doctor is a dream. He is attentive and cares about his patients. He is direct, confident, and precise. I was very pleased with his service for my gall bladder surgery because there were no complications. Thanks Doc!

Mar 18 2019

Review for Dr. Dillman

Gil Horton in Amarillo, TX - Feb 28 2019

Review for Dr. Kendall

Marie Anderson in TX, TX - Feb 08 2019

Review for Dr. Parker

I really appreciate the very professional and personal care that Dr. Albracht provides

Ronny Gandy in Borger, TX - Feb 07 2019

Review for Dr. Albracht

Terrible bedside manor with no care and compassion at all.

Jan 23 2019

Review for Dr. Paullus

Edythe in Amarillo , TX - Jan 18 2019

Review for Dr. Gentry

Hayden in Amarillo - Nov 06 2018

Review for Dr. Kendall

Total Jerk Terrible Dr.!!! Treats people like dogs. Doesn’t explain procedures at all and doesn’t do what he says... Do Not go to this man unless you like living in Pain!!!

Amarillo , TX - Sep 24 2018

Review for Dr. Errington

Mary A. Dominguez in Dumas , TX - Sep 21 2018

Review for Dr. Veazey

He lectured me the entire appointment about becoming a vegan. I left in tears I still haven't had the surgery I need because I feel lost.

Cynthia in Amarillo, TX - Sep 04 2018

Review for Dr. Dillman

He did my knee replacement surgery. I couldn't ask for a better doctor than him. His staff is also incredible as well.

Jennifer Baker in Amarillo, TX - Jul 16 2018

Review for Dr. Crossnoe

Highly recommended.....very nice staff....very helpful.

Jun 28 2018

Review for Dr. Gentry

Hannah D. in none - Jun 15 2018

Review for Dr. Lagrone

Would recommend him too all my friends and anyone who needs a pain management dr.

Amarillo, TX - May 30 2018

Review for Dr. Taylor

Exceptional physician. Highest marks in all categories. Support Staff - Five Stars, too!

May 25 2018

Review for Dr. Smith

MW in Amarillo, TX - May 22 2018

Review for Dr. Taylor

Dr. Smith is an awesome doctor. He is always pleasant and concerned. Danny is awesome, and always helps with ANYTHING you need!!

Briana watson in Amarillo tx - May 22 2018

Review for Dr. Smith

very compassionate and caring

Debbie Melton in Amarillo, TX - May 17 2018

Review for Dr. Smith

He did surgeries on several of my family members. All of them had complications and had to be repeated. He is incompetent putting it kindly. Knife happy! Hateful staff especially receptionist.

Amarillo Tx - May 11 2018

Review for Dr. Parker

Ron A in Amarillo - May 10 2018

Review for Dr. Holloway

Dr Parker is a very kind and caring doctor. His staff is amazingly caring as well. I would recommend this office to anyone that needs an orthopedic surgeon!

Christina Brady in Clarendon Tx - Mar 31 2018

Review for Dr. Parker

Worst group of people I’ve ever encountered. Wouldn’t recommend to anyone.

Mar 31 2018

Review for Dr. Veazey

Mar 18 2018

Review for Dr. Longhofer

Mar 08 2018

Review for Dr. Dillman

David Johnson in Canyon, TX - Feb 24 2018

Review for Dr. Miranda

Jan 10 2018

Review for Dr. Taylor

Dr. Veazey was amazing. My son had a shoulder Labral repair. He prayed with us before surgery. He is very good at controlling my son’s pain post surgery.

Dec 23 2017

Review for Dr. Veazey

Dr Crossnoe recently replaced my right hip. He came highly recommended and I now know why. He and his staff went beyond all expectations. I would highly recommend Dr Crossnoe if you are ever in need of an orthopedic surgeon. Jeff

Jeff Donaway in Amarillo, TX - Nov 21 2017

Review for Dr. Crossnoe

Dr. Errington is very caring and sincere. I couldn't have chosen a better surgeon and doctor to do my back surgery. He is also conservative. He found that he didn't need to do as an extensive procedure as he thought when he first reviewed my MRI. I highly recommend him!

Amarillo, TX - Sep 05 2017

Review for Dr. Errington

Amarillo, TX - Aug 10 2017

Review for Dr. Smith

I went to Dr. SMITH with an injured forearm, and not only was he able to tell me what was wrong with my arm right away, so did his assistant Lisa. They were very informative and helpful. Dr. SMITH is a very professional, nice man!!

Amarillo, TX - Aug 10 2017

Review for Dr. Smith

tom in Amarillo, TX - Aug 04 2017

Review for Dr. Smith

I had a great experience. There is an awesome staff. I highly recommend Dr. Smith. He is great at what he does.

Bailey in Fritch, Tx - Aug 04 2017

Review for Dr. Smith

Patrick Spence in Guymon, OK - Jul 20 2017

Review for Dr. Longhofer

Amarillo, TX - Jul 14 2017

Review for Dr. Crossnoe

He did a surgery on my daughter, had some bad news post-surfery, and then we never saw him again. We have so many questions that as of yet, have to be answered. His staff is so rude and unhelpful.

Melissa Gutierrez in Dumas, Tx - Jul 07 2017

Review for Dr. Parker

Dr Crossnoe is a wonderful surgeon and explains everything they are going to do. He is kind and thoughtful of his patients and answers any question you might have. I highly recommend him and his staff for any orthopedic surgery you might need.

Jan Galvin in Amarillo, TX - Jun 30 2017

Review for Dr. Crossnoe

I loved how perfectional he was to explain everything but also the concern he showed.

Juanita Ellis in Clarendon texas - Jun 27 2017

Review for Dr. Errington

Leslie Kistner-Brown in Channing, Texas - Jun 19 2017

Review for Dr. Parker

Amarillo, TX - May 17 2017

Review for Dr. Parker

Shawn Baugh in Texhoma, OK - May 11 2017

Review for Dr. Morgan

Amarillo, TX - May 04 2017

Review for Dr. Lagrone

An excellent surgeon.

Amarillo, TX - May 04 2017

Review for Dr. Smith

Jessica in Borger, TX - May 03 2017

Review for Dr. Parker

Dr. LaGrone and his team are great. They are a caring, highly professional group of specialists. Dr. LaGrone cares about his patients and is an excellent surgeon.

Barbara in Tyler, TX - Apr 23 2017

Review for Dr. Lagrone

Amarillo, Texas - Apr 09 2017

Review for Dr. North

Leah in Amarillo, Tx - Apr 06 2017

Review for Dr. Kordestani

Katie Hodges in Texas - Mar 26 2017

Review for Dr. Kordestani

amarillo, tx - Mar 19 2017

Review for Dr. Smith

Our son had surgery and Dr. VEAZEY AND HIS AWESOME nursing staff helped us all along the way! We love you Dr Veazey, Jeff and Amber!!!!

Amarillo, TX - Mar 10 2017

Review for Dr. Veazey

Dr Taylor has been treating my pain in my back for about 5 years. I don't know how I could have managed without it.

Groom, TX - Feb 16 2017

Review for Dr. Taylor

Very caring, compassionate, and knowledgeable! Helped me with lower lumbar lysis of adhesions for extreme pain with nerve impingement. My experience at Panhandle Surgery was excellent! Trusted him with my 81 yr. old mother! Thank You Dr. Taylor and Staff??

Amarillo, TX - Feb 09 2017

Review for Dr. Taylor

Bill Irby in Texhoma,TX - Feb 02 2017

Review for Dr. Kordestani

Dr. Albracht is one of the most concerned and kind physicians I have had experience with. He carefully explained the procedure and was willing to listen to all of my questions and concerns. I was very impressed with his knowledge base and expertise, as well as that of his staff.

Margaret Baker in Canyon, TX - Jan 25 2017

Review for Dr. Albracht

Dr veazey is a great doctor--took care of my daughter, but the office staff are rude and not accommodating--they act like they could care less, which is enough for me to not recommend this office. I wish there was some way to share this with him because I know that he does care.

Amarillo, TX - Jan 04 2017

Review for Dr. Veazey

Dr. Holloway is very professional, experienced, takes excellent care of you as a patient.

Kathy in Amarillo, TX - Dec 27 2016

Review for Dr. Holloway

Lance Howard in Amarillo, TX - Dec 15 2016

Review for Dr. Longhofer

Angie P. in Amarillo, TX - Nov 21 2016

Review for Dr. Gentry

Michael W. in North Las Vegas, NV - Nov 12 2016

Review for Dr. Parker

Jose Morales in Amarillo, TX - Nov 02 2016

Review for Dr. Kordestani

Stephanie Braddock in Bushland - Oct 26 2016

Review for Dr. Albracht

Very condescending attitude.

Joe G. in Amarillo, TX - Oct 21 2016

Review for Dr. Dillman

Dr Dillman was awesome he did my surgery early and I felt so much better afterwards. I would recommend him To all my friends and family anytime. Once my appendix was removed he stopped by to check on me and said I was good to go home, I'm very thankful for his help and services.

Alina in Amarillo, TX - Oct 15 2016

Review for Dr. Dillman

Danny South in Amarillo, TX - Sep 16 2016

Review for Dr. Smith

Both my husband & I have been patients of Dr. Kordestani in the past 3 years. We have been very impressed with how he has handled both our cases. We like him as a doctor and as a person and would highly recommend him to anyone.

Carolyn N. in Amarillo, TX - Sep 05 2016

Review for Dr. Kordestani

VERY professional, most helpful in all respects, great office staff, and surgery center nurses.

Howard Richardson in Amarillo, TX - Aug 25 2016

Review for Dr. Taylor

DR. Miranda is very good at diagnosis. Upon listening to my heart and arteries, he referred me to a Cardiologist who determined, as Dr. Miranda suspected, aortic valve stenosis and significant blockage (95%) of my right carotid. He is also very compassionate about his patients.

BILL TUCKER in Amarillo, TX - Aug 18 2016

Review for Dr. Miranda

Location

Quail Creek Surgical Hospital

6819 Plum Creek Dr, Amarillo, TX 79124

Frequently Asked Questions

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